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Hilton Garden Inn Kyoto Shijo Karasuma

4.0 star property
4-star hotel near Nishiki Market

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Photo gallery for Hilton Garden Inn Kyoto Shijo Karasuma

Bar (on property)
Property video
Deluxe Room, 1 Queen Bed (Family Room)
Deluxe Room, 2 Single Beds
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Laundry
  • Housekeeping

Explore the area

View in a map
397 Gojokarasumacho, Karasuma-dori, Kyoto, Kyoto, 600-8418
  • Place, Shijo Street
    ‪7 min walk‬
  • Place, Kawaramachi Street
    ‪8 min walk‬
  • Place, Nishiki Market
    ‪10 min walk‬
  • Airport, Osaka (ITM-Itami)
    ‪56 min drive‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 1 King Bed

Down comforters, in-room safe, desk, laptop workspace

Family Room, 1 King Bed

  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Down comforters, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed

  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Twin Beds

Room, 2 Single Beds

Room, 2 Twin Beds

8.8 out of 10
Excellent
(6 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Twin Beds

Deluxe Room, 2 Single Beds

Deluxe Room, 2 Twin Beds

  • 24 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Family Room, 2 Twin Beds

Down comforters, in-room safe, desk, laptop workspace

Family Room, 2 Twin Beds

10.0 out of 10
Exceptional
(3 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room, 2 Twin Beds

Down comforters, in-room safe, desk, laptop workspace

Superior Room, 2 Twin Beds

9.0 out of 10
Wonderful
(6 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room, 2 Twin Beds

Family Room, 2 Single Beds

Family Room, 2 Twin Beds

  • 24 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Family Room, 2 Twin Beds

Family Room, 2 Single Beds

Family Room, 2 Twin Beds

  • 24 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Twin Beds

View all photos for Room, 1 Queen Bed, Accessible

Down comforters, in-room safe, desk, laptop workspace

Room, 1 Queen Bed, Accessible

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed, Accessible

Down comforters, in-room safe, desk, laptop workspace

Deluxe Room, 1 Queen Bed, Accessible

  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed (Family Room)

Deluxe Room, 1 Queen Bed (Family Room)

Deluxe Room, 1 Queen Bed (Family Room)

  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed

Down comforters, in-room safe, desk, laptop workspace

Deluxe Room, 1 Queen Bed

  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room, 1 Queen Bed

Family Room, 1 Queen Bed

Family Room, 1 Queen Bed

9.2 out of 10
Wonderful
(5 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed

Down comforters, in-room safe, desk, laptop workspace

Room, 1 Queen Bed

10.0 out of 10
Exceptional
(3 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 Queen Bed

Down comforters, in-room safe, desk, laptop workspace

Superior Room, 1 Queen Bed

9.4 out of 10
Exceptional
(12 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for KING DELUXE FAMILY ROOM

Down comforters, in-room safe, desk, laptop workspace

KING DELUXE FAMILY ROOM

  • Sleeps 4

View all photos for KING FAMILY ROOM

Down comforters, in-room safe, desk, laptop workspace

KING FAMILY ROOM

  • Sleeps 3

View all photos for KING GUEST ROOM

Down comforters, in-room safe, desk, laptop workspace

KING GUEST ROOM

  • Sleeps 2

View all photos for KING SUPERIOR ROOM

Down comforters, in-room safe, desk, laptop workspace

KING SUPERIOR ROOM

  • Sleeps 2

View all photos for TWIN DELUXE FAMILY ROOM

Down comforters, in-room safe, desk, laptop workspace

TWIN DELUXE FAMILY ROOM

  • Sleeps 4

View all photos for TWIN FAMILY ROOM

Down comforters, in-room safe, desk, laptop workspace

TWIN FAMILY ROOM

  • Sleeps 3

View all photos for TWIN GUEST ROOM

Down comforters, in-room safe, desk, laptop workspace

TWIN GUEST ROOM

  • Sleeps 2

View all photos for TWIN PREMIUM FAMILY ROOM

Down comforters, in-room safe, desk, laptop workspace

TWIN PREMIUM FAMILY ROOM

  • Sleeps 6

View all photos for TWIN SUPERIOR FAMILY ROOM

Down comforters, in-room safe, desk, laptop workspace

TWIN SUPERIOR FAMILY ROOM

  • Sleeps 3

View all photos for TWIN SUPERIOR ROOM

Down comforters, in-room safe, desk, laptop workspace

TWIN SUPERIOR ROOM

  • Sleeps 2

View all photos for QUEEN GUEST ROOM

Down comforters, in-room safe, desk, laptop workspace

QUEEN GUEST ROOM

  • Sleeps 2

View all photos for QUEEN SUPERIOR ROOM

Down comforters, in-room safe, desk, laptop workspace

QUEEN SUPERIOR ROOM

  • Sleeps 2

View all photos for QUEEN FAMILY ROOM

Down comforters, in-room safe, desk, laptop workspace

QUEEN FAMILY ROOM

  • Sleeps 3

View all photos for QUEEN DELUXE ACCESSIBLE ROOM

Down comforters, in-room safe, desk, laptop workspace

QUEEN DELUXE ACCESSIBLE ROOM

  • Sleeps 2

View all photos for Queen Accessible Room

Down comforters, in-room safe, desk, laptop workspace

Queen Accessible Room

  • Sleeps 2

View all photos for Queen Deluxe Room

Down comforters, in-room safe, desk, laptop workspace

Queen Deluxe Room

  • Sleeps 2

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About the area

Kyoto

Shimogyo Ward stay.Within a 15-minute walk of this Shimogyo Ward hotel, you'll find Nishiki Market and Shijo Street. Also, Kawaramachi Street is within half a mile (1 km) and Kyoto Tower is within 2 miles (3 km).

What's nearby

  • Shijo Street - 7 min walk - 0.7 km
  • Kawaramachi Street - 8 min walk - 0.7 km
  • Nishiki Market - 10 min walk - 0.9 km
  • Kyoto Tower - 16 min walk - 1.4 km
  • Pontocho Alley - 17 min walk - 1.5 km

Getting around

  • Gojo Station - 3 min walk
  • Shijo Station - 6 min walk
  • Itami Airport (ITM) - 58 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪CoCo壱番屋 烏丸五条店 - ‬2 min walk
  • ‪蕎麦の実よしむら (Sobanomi Yoshimura) - ‬3 min walk
  • ‪コメダ珈琲店烏丸五条店 - ‬1 min walk
  • ‪Amber Court - ‬3 min walk

About this property

Hilton Garden Inn Kyoto Shijo Karasuma

4-star hotel near Nishiki Market
Along with a restaurant, there's a snack bar/deli on site. Public spaces have free WiFi. A 24-hour fitness center, a vending machine, and multilingual staff are also featured at Hilton Garden Inn Kyoto Shijo Karasuma.

Smoking is allowed in designated areas at this 4-star Kyoto hotel.

  • 1 building
  • 250 guestrooms or units
  • 9 levels
  • Built in 2022
  • Deli
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • ATM
  • Elevator
  • Smoking in designated areas
  • Dining venue
Hilton Garden Inn Kyoto Shijo Karasuma offers 250 accommodations with safes and complimentary bottled water. Beds feature down comforters. 49-inch flat-screen televisions come with satellite channels.

Bathrooms include showers, toilets with an electronic bidet, and hair dryers. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Food and drink

  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (39 inch wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 49-inch flat-screen TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and Union Pay. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Kyoto Shijo Karasuma
Hilton Garden Inn Kyoto Shijo Karasuma Hotel
Hilton Garden Inn Kyoto Shijo Karasuma Kyoto
Hilton Garden Inn Kyoto Shijo Karasuma Hotel Kyoto

Hilton Garden Inn Kyoto Shijo Karasuma Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 205 out of 274 reviews
Rating 8 - Good. 47 out of 274 reviews
Rating 6 - Okay. 12 out of 274 reviews
Rating 4 - Poor. 5 out of 274 reviews
Rating 2 - Terrible. 5 out of 274 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Derrick

Stayed 1 night in Nov 2025

10/10 Excellent

Wayne

Travelled with family
Liked: Cleanliness, staff & service, amenities
Exceptional staff - very pleasant and helpful. Excellent dining service, menu variety, & quality of food. Excellent room service - cleaning & working around our activities
Stayed 5 nights in Nov 2025

10/10 Excellent

Leena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2025

10/10 Excellent

Evette

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean , the staff fantastic and breakfast with a very very good selection
Stayed 3 nights in Nov 2025

10/10 Excellent

nasser

Stayed 4 nights in Oct 2025

8/10 Good

Michiko

Stayed 4 nights in Oct 2025

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Room, staff and location. Top drawer
Stayed 2 nights in Oct 2025

10/10 Excellent

Ashton

Stayed 5 nights in Oct 2025

10/10 Excellent

Jesse

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay! The staff were lovely, the room was so clean and cozy, and the location was perfect for exploring the area. We’re already planning to come back soon!
Stayed 4 nights in Oct 2025

10/10 Excellent

Titilayo

Liked: Cleanliness
Stayed 2 nights in Oct 2025

6/10 Okay

Anne

Stayed 5 nights in Oct 2025

10/10 Excellent

Aaron

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well furnished. Very comfortable stay.
Stayed 4 nights in Sep 2025

10/10 Excellent

Ashley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was close to multiple subways and bus stops, very walkable and has many dining options + convenience stores. Laundry was also available 24hrs, which was a perk. The staff were very accommodating. Would definitely stay here again.
Stayed 3 nights in Sep 2025

10/10 Excellent

Sergio

Stayed 2 nights in Oct 2025

10/10 Excellent

Sheryl

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed staying at this hotel plus it had a nice location.
Stayed 4 nights in Sep 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
It was a good place. Can you give me a breakdown for the nightly cost of stay?
Stayed 9 nights in Sep 2025

10/10 Excellent

Shivanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location transition not too far and shopping on the main strip with food also very convenient.
Stayed 2 nights in Sep 2025

10/10 Excellent

Kevin

Stayed 2 nights in Sep 2025

10/10 Excellent

ALAN

Liked: Cleanliness, staff & service, room comfort
Stayed 7 nights in Sep 2025

10/10 Excellent

Inggrid

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Danella

Stayed 4 nights in Aug 2025

10/10 Excellent

Sam

Stayed 3 nights in Sep 2025

6/10 Okay

Alexander

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location well situated next to a lot of good transport links. Hotel very clean and comfortable. Bed very comfortable. Rooms very small, cleaners didn’t clean the room each day just made the bed, food and drinks in the hotel bar quite expensive. Ok hotel probably wouldn’t rush back.
Stayed 5 nights in Aug 2025

10/10 Excellent

Larissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is great! We had to switch hotels because the other one we were staying at had a very musty smell and the AC wasn’t working properly. This was a last minute change and ae couldn’t be happier. The rooms are small but very effective. Very comfortable and practical. The staff is the nicest and the breakfast options were also great. The location is perfect and walkable to lots of main places like the nishiki market and Gion. Very happy with the stay!
Stayed 3 nights in Aug 2025

10/10 Excellent

Pramit

Liked: Cleanliness
Stayed 3 nights in Aug 2025