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Hotel Okura Kyoto

4.5 star property
Family-friendly 4.5-star hotel near Kawaramachi Street

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Photo gallery for Hotel Okura Kyoto

Exterior
Lobby
Suite Room, Non Smoking
5 restaurants, breakfast, lunch, dinner served; Japanese cuisine
Banquet hall

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Housekeeping

Explore the area

View in a map
537-4 Ichinofunairicho, Kawaramachi-dori, Nakagyo-ku, Kyoto, Kyoto, 604-0924
  • Pontocho Alley
    ‪5 min walk‬
  • Nishiki Market
    ‪10 min walk‬
  • Kiyomizu Temple
    ‪4 min drive‬
  • Osaka (ITM-Itami)
    ‪46 min drive‬

Room options

View all photos for Deluxe Twin Room, Non Smoking, Corner

Premium bedding, down comforters, minibar, in-room safe

Deluxe Twin Room, Non Smoking, Corner

9.8 out of 10
Exceptional
(6 reviews)
  • 53 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Double Room, Non Smoking

Premium bedding, down comforters, minibar, in-room safe

Double Room, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 37 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Single Room, Non Smoking

Premium bedding, down comforters, minibar, in-room safe

Single Room, Non Smoking

9.6 out of 10
Exceptional
(14 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Small Double Room, Non Smoking

Premium bedding, down comforters, minibar, in-room safe

Small Double Room, Non Smoking

9.0 out of 10
Wonderful
(23 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Superior Twin Room, Non Smoking, City View

Premium bedding, down comforters, minibar, in-room safe

Superior Twin Room, Non Smoking, City View

9.2 out of 10
Wonderful
(23 reviews)
  • 37 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Corner Deluxe Double Room, Non-Smoking

Corner Deluxe Double Room, Non-Smoking

Corner Deluxe Double Room, Non-Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 53 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Twin Room, Non Smoking, River View

Premium bedding, down comforters, minibar, in-room safe

Superior Twin Room, Non Smoking, River View

9.0 out of 10
Wonderful
(17 reviews)
  • 37 sq m
  • Mountain view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Family Room, Non Smoking

Family Room, Non Smoking

Family Room, Non Smoking

9.8 out of 10
Exceptional
(8 reviews)
  • 44 sq m
  • Mountain view
  • Sleeps 4
  • 3 Twin Beds

View all photos for Standard Twin Room, Non Smoking

Premium bedding, down comforters, minibar, in-room safe

Standard Twin Room, Non Smoking

9.6 out of 10
Exceptional
(27 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Double Room, Non Smoking

Premium bedding, down comforters, minibar, in-room safe

Standard Double Room, Non Smoking

9.2 out of 10
Wonderful
(11 reviews)
  • 37 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite Room, Non Smoking

Suite Room, Non Smoking

Suite Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 67 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

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About the area

Kyoto

Heart of Kyoto.Within a 10-minute walk of this Downtown Kyoto hotel, you'll find Kawaramachi Street and Pontocho Alley. Also, Nishiki Market is within half a mile (1 km) and Kiyomizu Temple is within 2 miles (3 km).

What's nearby

  • Pontocho Alley - 5 min walk - 0.4 km
  • Nishiki Market - 10 min walk - 0.9 km
  • Nijō Castle - 3 min drive - 2.2 km
  • Kyoto University - 3 min drive - 2.9 km
  • Kiyomizu Temple - 4 min drive - 2.3 km

Getting around

  • Shiyakusho-mae Station - 1 min walk
  • Sanjo Station - 7 min walk
  • Itami Airport (ITM) - 57 min drive

Restaurants

  • ‪Holly's cafe 本能寺会館店 - ‬2 min walk
  • ‪入舟 - ‬1 min walk
  • ‪有喜屋京都ホテルオークラ店 - ‬2 min walk
  • ‪とんかつ甘辛カレー Coltrane - ‬3 min walk
  • ‪Cafe Lec Court - ‬1 min walk

About this property

Hotel Okura Kyoto

Family-friendly 4.5-star hotel near Kawaramachi Street
There are 5 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center, a meeting room, and limo/town car service.

WiFi and wired Internet are free in public spaces. Multilingual staff, gift shops/newsstands, and concierge services are also featured at the luxury Hotel Okura Kyoto. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4.5-star Kyoto hotel.

  • 320 guestrooms or units
  • 17 levels
  • 5 dining venues
  • Childcare (surcharge)
  • Charging station for electric cars
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Concierge
  • Wedding services available
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • 1 conference room
Hotel Okura Kyoto offers 320 accommodations with minibars and safes. Beds feature down comforters and premium bedding. Televisions come with pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

Languages

English, Japanese

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Exterior detail

Cross Hotel Kyoto

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.8 out of 5, Exceptional, 1,626 reviews
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CA $200 total
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Property amenities

Family friendly

  • In-room babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: JPY 3,800 per person
  • 5 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Pay movies
  • TV with cable/satellite channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free weekday newspapers
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 200-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately JPY 3800 per person
  • Pool fee: JPY 3300

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and cash. For guests' safety, the property includes a smoke detector in each accommodation.

The optional pool fee is charged per person, per entrance to the pool area.

We should mention

  • Children 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Kyoto Okura
Hotel Okura Kyoto
Kyoto Hotel Okura
Kyoto Okura
Kyoto Okura Hotel
Okura Hotel Kyoto
Okura Kyoto
Okura Kyoto Hotel
Kyoto Hotel Okura
Hotel Okura Kyoto Hotel
Hotel Okura Kyoto Kyoto
Hotel Okura Kyoto Hotel Kyoto

Hotel Okura Kyoto Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 736 out of 1003 reviews
Rating 8 - Good. 208 out of 1003 reviews
Rating 6 - Okay. 30 out of 1003 reviews
Rating 4 - Poor. 14 out of 1003 reviews
Rating 2 - Terrible. 15 out of 1003 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Gabriel

Stayed 3 nights in Jun 2025

10/10 Excellent

Alan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in May 2025

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel staff exceptionally polite and helpful. They make the difference.
Stayed 3 nights in Apr 2025

6/10 Okay

Katalin

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Very pricey compared to other hotels. They charging extra Y3900 per person per occurrence for pool use. Not worth it. Location is great.
Stayed 3 nights in May 2025

8/10 Good

Dana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed this hotel. I thought the customer service was great and the staff was very nice and helpful. I especially liked the doormen and the people that helped me get taxi cabs. I feel like they went above and beyond. The best thing about this hotel is the location it’s right downtown but it’s quiet where the hotel is but it’s like two blocks away from all the action so it’s an amazing location. The reason I gave it four stars is that I didn’t like that they charged to use the fitness center, usually, that’s included with the hotel so that was a little strange to me. Otherwise, I had no complaints. They brought a ton of water when we wanted it and I’m sure you’ll enjoy the breakfasts that they offer. I’m used to getting free breakfast with some of my hotel memberships so the breakfast was around $30. Also, they give a ton of amenities in their room that come with the bathroom stuff so that was really amazing. I would definitely recommend this hotel as a place to stay, it wasn’t crazily priced and it was very convenient!
Stayed 6 nights in Apr 2025

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Beautiful hotel. Walking distance to great restaurants and subways. Taxis available all the time.
Stayed 4 nights in Apr 2025

10/10 Excellent

Candy

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, clean, comfortable and elegant. Near subway station is a big plus
Stayed 5 nights in Apr 2025

10/10 Excellent

Amy

Stayed 2 nights in Apr 2025

10/10 Excellent

Juan, San Diego

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This destination offers a truly serene environment, perfect for unwinding after a long day. Its location is unmatched, nestled in the heart of vibrant attractions yet providing a peaceful retreat. Whether you're looking to bask in the tranquility or explore nearby amenities, this place strikes the ideal balance between relaxation and accessibility.
Stayed 4 nights in Apr 2025

10/10 Excellent

Joanna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fabulous hotel close to transport , great shopping and walkable to some very good restaurants. We only stayed one night and the staff made us feel very welcome.
Stayed 1 night in Apr 2025

10/10 Excellent

Kristin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful hotel!

This hotel is amazing. The rooms are large with great views and close to so many things. Everyone is so helpful and kind. Would highly recommend.
Stayed 1 night in Apr 2025

10/10 Excellent

Carol

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet property with really nice amenities. Convienient location - easily walkable to many tourist sites such as the Imperial Palace, Nijo Castle, Nishiki Market and Gion. Great on-site restaurants.
Stayed 8 nights in Apr 2025

10/10 Excellent

Johanna

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel. Perfect for our stay, easy access to transport and could walk to lots of things too
Stayed 3 nights in Apr 2025

8/10 Good

TIMOTHY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good service but the property is a bit dated.
Stayed 3 nights in Mar 2025

4/10 Poor

Takeshi

Stayed 1 night in Mar 2025

10/10 Excellent

Uri

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Diana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location! Location! Location! Close to many shopping areas and Gion and a hop and skip to a subway. There also a wonderful Kimono rental shop nearby called Akuru! Above and beyond staff: I lost my JR Pass (had to get the green car one as I have pneumonia and cannot take smoke or smoking smells) and the front desk staff found it! All the staff was really friendly and helpful. Sure the room is a bit outdated but it was clean and loved all the little things they provided in the room like super fluffy bath robes, bath salts, qtips, etc. Anyhow place was so good we extended our stay and was able to nab one of the few ones left. Next time I’m in Kyoto, I’m staying at this hotel for longer than the 3 nights.
Stayed 1 night in Mar 2025

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people were the best! I was the foreigner; they seem to know what I wanted even though I didn't speak any Japanese. They're all mind readers!
Stayed 4 nights in Mar 2025

10/10 Excellent

Yoshiko

Stayed 2 nights in Mar 2025

10/10 Excellent

Glen

Stayed 3 nights in Mar 2025

10/10 Excellent

Kathleen

Stayed 7 nights in Mar 2025

10/10 Excellent

Umi

Stayed 2 nights in Feb 2025

10/10 Excellent

Uri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent staff!

Hotel staff was attentive and informative, especially Rei Bamba, the Chief Concierge. She walk us through all the places/resturants we wanted to visit with utmost accuracy and care!
Stayed 5 nights in Feb 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025