This might be one of my favourite places I have stayed in so far! Easy virtual check-in (although would eventually like to see early check in/ late check out options...). You can lock up bags prior to check-in which we used! The room itself is very nice! Only stayed here for a night, so we only brought backpacks but would definitely be very tight with luggages.
Loved the amenities: drip coffee & tea in the reception area, elevators, toiletries, umbrellas and a tea kettle & fridge in the room.
The place is very close to buses (steps away) & a train station (~5-8 min. walk), convenient stores, shops & restaurants. Would love to come back someday'
The check-in process was a bit off as no one was present at the front desk, itâs all automated and you speak to someone via FaceTime on a iPad. The room was very nice, a large bed, refrigerator and tv. However, I wouldâve liked my room cleaned and my towels changed after 3 nights. Checkout process was seamless and was done through a QR code on your hotel door.
The accommodation itself was great - a bit expensive. However, there were rarely staff on site to get information directly. And the big problem - I did not have internet access the entire 6 nights I stayed there. I had submitted 2 online requests about this and spoke with one person and was assured that staff who could speak English and fix internet issues would contact me. They didn't - this was very difficult because I was still working online.
The location is excellent. It is just across from Exit 4 of the station, with a hotel right opposite. The design is modern, smart, and very well thought out. We really liked everything about it except the room size. We only brought two small suitcases, but even those were hard to fit inside the room. It was quite difficult to move around or open the luggage fully. Apart from that, everything else was great and very well designed.
For the money, this midlevel hotel checks marks for decent spaciousness, being easy on the eyes with good design that feels inherited from the city, and for being located centrally in Shijo Omiya. It notches down only for its budget staff, who barely seem to be there, during business hours, and aren't being hired for their personalities
Everything about this property looks brand new, from the room, kitchen appliances, bowls, cups, utencils, everything! There's a Lawson's, Family Mart, 7-11, and even a supermarket nearby. Close to the train station. I highly recommend this place. Our favorite place to stay so far in our 2 week Japan trip.