8/10 Good
Amy
Mar 14, 2025
Liked: Cleanliness, staff & service, room comfort
The employees of this hotel could not have been any nicer. They were extremely polite- going above and beyond with any request. I was frustrated though that the hotel only had one staff member on duty at a time. This required them to work the front desk, valet, the convenience store attached, and take care of anything else that needed to be done. They handled it with a smile but they were clearly torn between duties. I hate when business try to squeeze every dime out of paying customers at the expense of the hotel guests and their employees. I realize this was a boutique hotel but that’s not an excuse for under staffing. On another note- our room had water leak around the window. The dripping noise was loud and the carpet wet but the accommodating staff quickly set us up in another room.
Amy
Stayed 5 nights in Mar 2025