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Express Inn - Mactan Hotel

Property class: 3
3-star hotel near SM City Cebu

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Photo gallery for Express Inn - Mactan Hotel

Restaurant
Room
Terrace/patio
Lobby
Exterior

Reviews

6.4 out of 10

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Room service
  • Housekeeping

Explore the area

View in a map
Candelario K. Guba Road, Pajo, Lapu-Lapu, Cebu, 6015
  • Place, Mactan Export Processing Zone
    ‪10 min walk‬
  • Place, Gaisano Island Mall Mactan
    ‪16 min walk‬
  • Place, Lapu-Lapu City Hall
    ‪17 min walk‬
  • Airport, Cebu (CEB-Mactan - Cebu Intl.)
    ‪10 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 15 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed
  • Free WiFi

View all photos for Family Room

Family Room | Living area

Family Room

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Standard Twin Room

24-inch LCD TV with digital channels, TV

Standard Twin Room

  • 15 sq m
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

About the area

Lapu-Lapu

Pajo stay.Your stay at this Pajo hotel places you within 2 miles (3 km) of Mactan Export Processing Zone and Gaisano Island Mall Mactan. Our Lady of the Rule Church and Lapu-Lapu City Hall are also within 2 miles (3 km).

What's nearby

  • Mactan Export Processing Zone - 10 min walk - 0.9 km
  • Gaisano Island Mall Mactan - 16 min walk - 1.4 km
  • Lapu-Lapu City Hall - 17 min walk - 1.4 km
  • The Outlets at Pueblo Verde - 18 min walk - 1.6 km
  • Our Lady of the Rule Church - 20 min walk - 1.7 km

Getting around

  • Mactan - Cebu Intl. Airport (CEB) - 13 min drive

Restaurants

  • ‪Mactan Fiesta Native Restaurant - ‬8 min walk
  • ‪Lobby Lounge - ‬10 min walk
  • ‪Ginabotan sa Opon Terminal - ‬6 min walk
  • ‪Sachi Authentic Japanese Ramen Okonomiyaki - ‬8 min walk
  • ‪The Lemon Co. - ‬6 min walk

About this property

Express Inn - Mactan Hotel

3-star hotel near SM City Cebu
There's a restaurant on site. Public spaces have free WiFi. Express Inn - Mactan Hotel also features complimentary newspapers in the lobby, 24-hour room service, and an elevator.

Smoking is allowed in designated areas at this 3-star Lapu-Lapu hotel.

  • 1 building
  • 54 guestrooms or units
  • 5 levels
  • Built in 2010
  • Front desk (24 hours)
  • Storage area for luggage
  • Newspapers in lobby (free)
  • Elevator
  • Smoking in designated areas
  • Dining venue
Express Inn - Mactan Hotel offers 54 air-conditioned accommodations with slippers and complimentary toiletries. Beds feature memory foam mattresses. 24-inch LCD televisions come with digital channels. Bathrooms include showers with rainfall showerheads, and toothbrushes and toothpaste.

This Lapu-Lapu hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A restaurant

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 24-inch LCD TV with digital channels

Bedroom

  • Bedsheets provided
  • Memory foam mattress

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • 24-hour room service

More

  • Air conditioning
  • Free local calls
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Minimum check-in age: 15

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from August 20 2024 to December 31 2025 (dates subject to change).

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 7 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, debit cards, and cash.

We should mention

  • Children 7 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Express Inn Lapu Lapu
Express Lapu Lapu
Express Inn Mactan Hotel Lapu Lapu
Express Inn Mactan Hotel
Express Mactan Lapu Lapu
Express Mactan
Express Inn - Mactan Hotel Cebu Island/Mactan Island
Express Inn Mactan Hotel Lapu-Lapu
Express Mactan Lapu-Lapu
Express Inn Mactan Hotel pupu
Express Mactan Hotel Lapu Lapu
Express Inn - Mactan Hotel Hotel
Express Inn - Mactan Hotel Lapu-Lapu
Express Inn - Mactan Hotel Hotel Lapu-Lapu

Frequently asked questions

How close is Express Inn - Mactan Hotel to the airport?

Express Inn - Mactan Hotel is 3.1 mi (13-min drive) away from the Mactan - Cebu Intl. Airport (CEB) airport, the closest popular airport to the property.

Does Express Inn - Mactan Hotel have an airport shuttle?

Airport shuttle services are not available at Express Inn - Mactan Hotel.

Does Express Inn - Mactan Hotel offer free breakfast?

Express Inn - Mactan Hotel does not offer free breakfast.

Is there a casino at Express Inn - Mactan Hotel?

No, there is no casino at this hotel, but Waterfront Cebu City Casino (12-min drive) is nearby.

What time is check-in at Express Inn - Mactan Hotel?

Check-in start time: 2 PM; Check-in end time: anytime.

Is there free parking at Express Inn - Mactan Hotel?

Free parking is not available at this hotel.

Does Express Inn - Mactan Hotel have a pool?

Express Inn - Mactan Hotel does not have a pool.

Does Express Inn - Mactan Hotel have a restaurant?

Yes, there is a restaurant on site.

Does Express Inn - Mactan Hotel have a spa?

This hotel doesn't have a spa, but it does offer massages.

How close is Express Inn - Mactan Hotel to downtown Lapu-Lapu?

Express Inn - Mactan Hotel is 3.6 mi away from Lapu-Lapu.

Express Inn - Mactan Hotel Reviews

Reviews

6.4
Rating 10 - Excellent. 23 out of 278 reviews
Rating 8 - Good. 76 out of 278 reviews
Rating 6 - Okay. 111 out of 278 reviews
Rating 4 - Poor. 43 out of 278 reviews
Rating 2 - Terrible. 25 out of 278 reviews

6.8/10

Cleanliness

6.8/10

Staff & service

5.8/10

Amenities

6.2/10

Property conditions & facilities

Reviews

Verified review

2/10 Terrible

Earl Jay

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The place doesn't look like the photos posted online. Its all unreal. The beddings, the floor its all dusty. no tissues, no slippers like mentioned on postings. You guys, if you are a looking for a hotel near the airport, do yourself a favor and do not make any business with this hotel. The whole stay was terrible and inconvenient.
Stayed 1 night in Aug 2022
Verified review

6/10 Okay

Philline

Liked: Cleanliness, staff & service

very basic.

The hotel is so basic, the room that I stayed no window and very small as if you're in prison but the staff was excellent.
Stayed 5 nights in Nov 2021
Verified review

4/10 Poor

Felicidad

Disliked: Staff & service, property conditions & facilities, room comfort
There is no convenience at all. Every time we need something or grocery there is no convenience close and we have to get tricycle for the transportation and a little expense because it is a private trip....location is not good to me
Stayed 1 night in Dec 2019
Verified review

4/10 Poor

Verified traveller

Liked: Staff & service, property conditions & facilities
No WiFi Nasty area Far from everything Room very old
Stayed 1 night in Oct 2019
Verified review

6/10 Okay

Anne-Vegas

Liked: Cleanliness, staff & service
Pros: Great Customer Service and Very near in the Airport .. Cons: Very small Room , small bed and the location is kinda not expected ...
Stayed 1 night in Sep 2019
Verified review

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Badly stained bed sheets

The bed sheets had very gross stains all over them... tried to upload a picture but it won’t allow it. Pretty much sums up this hotel.
Stayed 1 night in Aug 2019
Verified review

6/10 Okay

kato

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

リゾート感ナシ

なかなかディープな立地で…近隣に墓地、建設業者のストックヤード等々、部屋の冷蔵庫はオプション設定でした。スタッフは明るく癒されました。空港からの距離を考えたら格安かと思います。が…お値段なりでした。
Stayed 2 nights in Jul 2019
Verified review

2/10 Terrible

Richard

Disliked: Cleanliness, staff & service, room comfort
Items were stolen out of my room. When I complained, I was told housekeeping had mistaken the items for trash. I purchased a room with breakfast and then was told that I had not purchased breakfast. DO NOT STAY HERE!
Stayed 8 nights in Jun 2019
Verified review

2/10 Terrible

Chris

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I dont like Everything.we even checked out earlier.
Stayed 1 night in Jun 2019
Verified review

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, amenities
totaly it was good hotel.but they didn't clean my room.i should have said to clean the room.they change towel only.
Stayed 2 nights in Apr 2019
Verified review

2/10 Terrible

Shai

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We had to wait for the check in time. Which is 2 pm. My parents asked if we can check in now since our flight is very early in the morning but they said they are fully booked and have to wait til 2pm for others to check out. We saw some people checking out by around 7 am. So we just head to Gaisano Mall to have our breakfast. At 10 am my mother called again and asked if we can come over again and asked if we can check in since we are very very tired from our 5 hour trip. The person in the front desk said try to come back at 12. When we came back at 12 pm we were able to check in. When we came to the room It doesn't look like what we saw in the picture. It's small and smelly. The bathroom is smelly, and the water preassure is too weak for you to take a bath. I also noticed that a towel was improvised as a blanket lol. It doesn't look like what I saw in their picture. When we went to sleep, the bed was very itchy. I guess it's from the bed cover. It looks like it was not changed at all. At night we ordered lechon kawali but it just taste like fried pork, it does not taste like lechon at all. The location is not easy to find too. Its very far from restos. Think twice if you want to try booking here.
Stayed 1 night in Apr 2019
Verified review

8/10 Good

Torsten

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The place is better than I thought.
Stayed 1 night in Mar 2019
Verified review

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, room comfort

clean room, no rugs in the shower, small blanket

No internet in the room and staffs are not friendly , but close to the market and mall. If you think of using this hotel make sure you have the address, not all taxi drivers know this hotel.
Stayed 1 night in Feb 2019
Verified review

8/10 Good

Seri

Liked: Cleanliness, staff & service
エアコンの音がうるさかった。 また、シャワーの水量が少なかった。
Stayed 1 night in Feb 2019
Verified review

6/10 Okay

Cherill

Disliked: Staff & service, property conditions & facilities

Water heater NOT working

We stayed at this hotel where no hot water, I called the staff to check our washroom instead the room boy gave us a water heater and a pale to use instead because water heater is not working. Ridiculous !!
Stayed 1 night in Jan 2019
Verified review

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was good. No hot water and nothing within walking distance. Very little food available at the restaurant.
Stayed 3 nights in Jan 2019
Verified review

6/10 Okay

DH

Disliked: Room comfort
야간 비행기 타고 와서 새벽에 잠깐 눈 붙일 수 있는 곳입니다 시설은 큰 기대를 하지 마시길
Stayed 1 night in Dec 2018
Verified review

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
The price was right, the property was nice and the staff were friendly.
Stayed 1 night in Nov 2018
Verified review

6/10 Okay

Alan

I was immediately disappointed, having spent a few years returning to this hotel due to its proximity to the golf course, to find that the restaurant was closed during the day when previously it had been open all day. It was a nice place to sit, meet others and have a snack and a drink. I think this cost cutting exercise will come back and bite them in the face! Also they had to deal with two very large cockroaches in my room and the shower was a very light trickle. Even the staff wer3nt as friendly as they have been in the past, although generally pretty good. I shall consider other options when I next return.
Stayed 3 nights in Nov 2018
Verified review

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a nice hotel but only the location is a bit hard to find..
Stayed 1 night in Oct 2018
Verified review

4/10 Poor

Emma

Liked: Staff & service
Disliked: Property conditions & facilities
Hotellet ligger lite avskilt, är betonggolv förutom i badrummet, det lilla fönster som finns släppte nästan inte in något ljus så det blev lite bunkerkänsla.. å andra sidan var det ganska billigt så man får väl räkna med lägre skick då
Stayed 1 night in Oct 2018
Verified review

6/10 Okay

YOUNGEUN

Liked: Cleanliness, staff & service

가성비 중

물이 따로 제공되지 않음, 택시를 불러주기도 하지만 따로 택시를 탈 곳이 마땅치 않음. 물을 제공하지 않음. 아침에 공사소리와 닭우는 소리가 매우 잘 들림. 화장실 바닥이 매우 미끄러우며 변기 물이 잘 내려가지 않음. 비행기시간으로 인해 잠시 이용한다면 추천하지만 연박으로는 비추천
Stayed 1 night in Sep 2018
Verified review

8/10 Good

Verified traveller

Cost performance is really good

Cost performance is really good. Very close to the airport. Friendly employees and nice restaurant.
Stayed 2 nights in Aug 2018
Verified review

10/10 Excellent

Jezreel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

awesome view of mayon

It was an awesome hotel. Great to be back in nature! Staffs were awesome specially ate Paula and Jonathan!
Stayed 1 night in Jul 2018
Verified review

8/10 Good

Roy

Liked: Cleanliness, staff & service, property conditions & facilities
Room was very small but overall, its still a good hotel situated near the Mactan International Airport. Breakfast was also good.
Stayed 1 night in Jun 2018