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4.3 out of 5

"Tiny but tall room, adequate for our needs and close to Victoria Station. Good coffee service available but had to ask for more supplies at front desk ... " More

By a verified traveller on Thu 17 Oct 2019

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Hotel Description

3-star hotel near Westminster Abbey

London City Centre stay

Your stay at this London City Centre hotel places you within 2 miles (3 km) of Westminster Abbey and Buckingham Palace. Big Ben and Hyde Park are also within 2 miles (3 km).

Round-the-clock service

Free WiFi in public areas, express check-out, and luggage storage are available at this hotel. A safe deposit box is provided and the front desk is staffed around-the-clock.

Standard Room, 1 Single Bed, Non Smoking

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Suite, 1 Queen Bed, Non Smoking (1st Floor)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, Multiple Beds, Non Smoking, Annex Building

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Standard Room, 1 Double Bed, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Suite, 1 Queen Bed with Sofa bed, Non Smoking (with Sofabed)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Standard Room, Multiple Beds, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Best Western Victoria Palace ratings based on 9 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Best Western Victoria Palace

Everyone (5) Family (5)
4 out of 5

Posted by on 28 Dec. 2019

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4 out of 5
Tiny but tall room, adequate for our needs and close to Victoria Station. Good coffee service available but had to ask for more supplies at front desk several times.

Posted by on 17 Oct. 2019

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5 out of 5
Great location and staff friendly and helpful. Close to underground and buckingham palace

Posted by on 30 Sep. 2019

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5 out of 5
The location was great and the staff was very helpful

Posted by on 17 Sep. 2019

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4 out of 5
location is good.breakfast is good.but room is small.

Posted by on 9 May 2019

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5 out of 5
This hotel locate near city center. It provide every thing traveler need.

Posted by on 8 May 2019

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3 out of 5

Misleading

No elevator in annex. Small rooms. Noise from floors above.

Posted by on 28 May 2018

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5 out of 5
This is the second time I stayed at this hotel and I would go back again whenever I am in London. Great location with many eateries, a large supermarket and the train/tube/coach station and two theatres within walking distance.

Posted by , from Singapore on 12 Apr. 2018

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4 out of 5

Vacation in London

Pros: Great location to restaurants, subway, bus route and Victoria Station.
Cons: Complimentary breakfast should be offered considering the price of the room and in keeping with other Best Westerns in the US.
Location: Location was close to many diverse restaurants and pubs and was only a 10 minute walk to Victoria Station which is a great transportation hub.
This hotel is broken into 3 separate buildings and not all have am elevator. We were assigned to the Annexe which is across the street and around the corner from the main building. Even though there was no elevator and we had to walk up to the top floor (45 steps), the staff carried our luggage. It was a great help. It was also a great surprise to have air conditioning which is something not always found in l[London Hotels.

Posted by , from Delaware on 18 Sep. 2016

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About the Best Western Victoria Palace

Location 60-64 Warwick Way, London, England SW1V 1SA

Property Features

As a guest of Best Western Victoria Palace, you'll find tour/ticket assistance, concierge services, and express check-out. Public spaces have free WiFi. Best Western Victoria Palace also features a front-desk safe and an elevator. This 3-star London hotel is smoke free.

  • 86 guestrooms or units
  • 6 levels
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: London (ZEP-Victoria Train Station) (0.7 km / 0.4 mi)
  • Metro station: Victoria Underground Station (0.6 km / 0.4 mi)

Room Amenities

Best Western Victoria Palace offers 86 accommodations with safes and coffee/tea makers. This London hotel provides complimentary wireless Internet access. Bathrooms include showers and hair dryers. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • Television
  • Coffee maker
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 9:30 AM.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No onsite parking is available. This property accepts Visa, Mastercard, American Express, debit cards, and cash. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

  • No rollaway/extra beds available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of Safe Travels (WTTC - Global)

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 12.50 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Palace House Victoria
  • Best Western Palace Victoria
  • Best Western Victoria Palace
  • Victoria Palace Best Western
  • Best Western Victoria Palace Hotel London
  • BEST WESTERN Victoria Palace London, England
  • Best Western Victoria Palace Hotel
  • London Best Western
  • Best Western Hotel London
  • Best Western Palace Hotel
  • Best Western Palace
  • Best Western Victoria London
  • Best Western Victoria Palace Hotel
  • Best Western Victoria Palace London
  • Best Western Victoria Palace Hotel London

National Rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.