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Hampton by Hilton London Docklands

3.5 star property
3.5-star eco-certified hotel near ExCeL Exhibition Centre

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Photo gallery for Hampton by Hilton London Docklands

Reception
Fitness facility
Exterior
Reception
Family Room, 1 Queen Bed

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Bar
  • Housekeeping
  • Gym
  • Air conditioning

Explore the area

View in a map
Dockside Road, London, England, E16 2FQ
  • ExCeL Exhibition Centre
    ‪6 min walk‬
  • O2 Arena
    ‪6 min drive‬
  • Westfield Stratford City
    ‪10 min drive‬
  • London (LCY-London City)
    ‪14 min walk‬

Room options

View all photos for Twin Room, Accessible

Twin Room, Accessible

Twin Room, Accessible

7.6 out of 10
Good
(8 reviews)
  • 26 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Room

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | Living area

Room, 1 Queen Bed

8.6 out of 10
Excellent
(30 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room, 1 Queen Bed

Family Room, 1 Queen Bed

Family Room, 1 Queen Bed

9.0 out of 10
Wonderful
(22 reviews)
  • 24 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Twin Room

Twin Room

Twin Room

9.4 out of 10
Exceptional
(19 reviews)
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible

7.8 out of 10
Good
(10 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

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Exterior

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About the area

London

Docklands stay.With a stay at this Docklands hotel, you'll be within half a mile (1 km) of ExCeL Exhibition Centre and 3 miles (5 km) of O2 Arena. Tower of London and Tower Bridge are also within 6 miles (10 km).

What's nearby

  • ExCeL Exhibition Centre - 6 min walk - 0.5 km
  • IFS Cloud Royal Docks Station - 3 min drive - 1.7 km
  • O2 Arena - 6 min drive - 3.3 km
  • London Stadium - 10 min drive - 6.4 km
  • Westfield Stratford City - 10 min drive - 6.4 km

Getting around

  • Royal Albert Station - 4 min walk
  • West Ham Station - 7 min drive
  • London City Airport (LCY) - 7 min drive

Restaurants

  • ‪Subway - ‬13 min walk
  • ‪Caffè Nero - ‬15 min walk
  • ‪E16 Café - ‬11 min walk
  • ‪Pret A Manger - ‬15 min walk
  • ‪The Salt Port - Restaurant & Delicatessen - ‬3 min walk

About this property

Hampton by Hilton London Docklands

3.5-star eco-certified hotel near ExCeL Exhibition Centre
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. A fitness center, multilingual staff, and laundry facilities are also featured at the eco-certified Hampton by Hilton London Docklands. Parking is available for a fee.

This 3.5-star London hotel is smoke free.

  • 209 guestrooms or units
  • 7 levels
  • Meeting rooms
  • Built in 2017
  • To-go breakfast (free)
  • Deli
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hampton by Hilton London Docklands offers 209 accommodations with laptop-compatible safes and safes. Flat-screen televisions are featured in guestrooms. Bathrooms include showers and complimentary toiletries.

This London hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

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Property amenities

Family friendly

  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 15 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator (39 inch wide door)
  • Grab bar near toilet (28 inches high)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (29 inches high)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Flat-screen TV

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Third party payments are not accepted.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: GBP 15.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Hilton London Docklands Hotel
Hampton Hilton Docklands Hotel
Hampton Hilton London Docklands
Hampton Hilton Docklands
Hampton by Hilton London Docklands Hotel
Hampton by Hilton London Docklands London
Hampton by Hilton London Docklands Hotel London

Hampton by Hilton London Docklands Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 539 out of 1005 reviews
Rating 8 - Good. 306 out of 1005 reviews
Rating 6 - Okay. 86 out of 1005 reviews
Rating 4 - Poor. 38 out of 1005 reviews
Rating 2 - Terrible. 36 out of 1005 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Oliver

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely staff, let us check in very early as there was a room ready. Great breakfast.
Stayed 1 night in May 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service

A little disappointing

Staff are amazing and friendly, however there were a few issues with our stay.
Stayed 2 nights in May 2025

8/10 Good

SHEILA

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort

Expensive for what it was

The hotel location was interesting and was within travelling distance from the DLR AND EXEL. However, as my husband has mobility issues the alleged 2 minutes walk was definitely an underestimation. In fact we had to use taxis to the DLR and Exel. Rooms were well soundproofed from aircraft and roadnoise but unfortunately not so good between rooms. Reception staff very helpful. Food was of good calibre for breakfast and bar meals and again the staff were helpful.
Stayed 2 nights in May 2025

4/10 Poor

Verified traveller

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort

Nice Staff - Shame about the hotel.

Whilst I will say that the staff were exceptionally friendly and helpful, I'm afraid to say that my stay was not very nice. The bed was absolutely awful and left me in considerable physical pain for the following morning which absolutely ruined my experience around ExCel. As a bit of advice to anyone looking to stay here - there is absolutely nothing around this hotel. Even the staff advise that if you don't want to eat off their bar menu, you should use Uber Eats as there is genuinely nothing within a reasonable distance of the hotel. If you want evening food service - go stay at Double Tree.
Stayed 3 nights in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

4/10 Poor

Elma

Stayed 1 night in May 2025

10/10 Excellent

Niels

Stayed 2 nights in Apr 2025

10/10 Excellent

I

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Callum

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Nigel

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Moyra

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is great as long as you don’t mind taking the train everywhere. The hotel and staff is wonderful
Stayed 6 nights in Apr 2025

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Le-Roy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Leigh

Stayed 1 night in Apr 2025

10/10 Excellent

deborah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stopiver

Used my Tesco vouchers to book as has events in London to attend over the weekend. Great value and complimentary breakfast
Stayed 1 night in May 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Okay

Good location for the Exel centre. Great breakfast (I love the waffle maker). Comfy bed but mattress kept slipping around. Blackout curtains could be longer. My shower was blocked so had to keep it short to avoid flooding the bathroom! To be fair, I’m sure they would have given me a different room if I’d asked but I was only staying one night anyway
Stayed 1 night in Apr 2025

10/10 Excellent

Esther

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good b

Good location, room looking tired, light switch not working, needs more power sockets. Bed squeaky and uncomfortable in places. Great you can pick your own room. Why do you need my passport details to get a room key when I am a UK resident staying in a UK hotel?. Only reason I stayed above other hotels was that an excellent breakfast was included
Stayed 1 night in Apr 2025

8/10 Good

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A good choice in the area

Decent place, with pleasant helpful staff. Clean and fairly quiet. The gym is pretty small, and food is only ok, and like everything in the area, it isn't cheap, but there is helpful, not overpriced parking. A good choice in the area, all told.
Stayed 1 night in Apr 2025

2/10 Terrible

Lucy

Stayed 2 nights in Apr 2025

6/10 Okay

Karen

Travelled with partner
Liked: Cleanliness
The hotel room was lovely with a very comfortable bed and a great shower. We had evening food in the bar a couple of evenings. Food was ok - luke warm the first night, better on the second night - but nothing special - but very convenient as not many dining options in the area. Breakfast was ok. The water supply to the whole hotel was broken on our third morning - so could not take a shower, use the taps or flush the toilet. Not great!
Stayed 3 nights in Apr 2025