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Hampton by Hilton London Docklands

3.5 star property
3.5-star eco-certified hotel near ExCeL Exhibition Centre

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Photo gallery for Hampton by Hilton London Docklands

Reception
Family Room, 1 Queen Bed
Reception
Exterior
Fitness facility

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Bar
  • Housekeeping
  • Gym
  • Air conditioning

Explore the area

Map
Dockside Road, London, England, E16 2FQ
  • ExCeL Exhibition Centre
    ‪6 min walk‬
  • O2 Arena
    ‪6 min drive‬
  • Westfield Stratford City
    ‪10 min drive‬
  • London (LCY-London City)
    ‪14 min walk‬

Room options

View all photos for Twin Room, Accessible

Twin Room, Accessible

Twin Room, Accessible

7.6 out of 10
Good
(8 reviews)
  • 26 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Room

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | Living area

Room, 1 Queen Bed

8.8 out of 10
Excellent
(26 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room, 1 Queen Bed

Family Room, 1 Queen Bed

Family Room, 1 Queen Bed

8.6 out of 10
Excellent
(15 reviews)
  • 24 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Twin Room

Twin Room

Twin Room

9.2 out of 10
Wonderful
(12 reviews)
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible

8.0 out of 10
Very good
(8 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

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Exterior

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About the area

London

Docklands stay.With a stay at this Docklands hotel, you'll be within half a mile (1 km) of ExCeL Exhibition Centre and 3 miles (5 km) of O2 Arena. Tower of London and Tower Bridge are also within 6 miles (10 km).

What's nearby

  • ExCeL Exhibition Centre - 6 min walk - 0.5 km
  • IFS Cloud Royal Docks Station - 3 min drive - 1.7 km
  • O2 Arena - 6 min drive - 3.3 km
  • London Stadium - 10 min drive - 6.4 km
  • Westfield Stratford City - 10 min drive - 6.4 km

Getting around

  • Royal Albert Station - 4 min walk
  • West Ham Station - 7 min drive
  • London City Airport (LCY) - 7 min drive

Restaurants

  • ‪Subway - ‬11 min walk
  • ‪Costa Coffee - ‬14 min walk
  • ‪Caffè Nero - ‬15 min walk
  • ‪Sandwich & Co - ‬17 min walk
  • ‪E16 Café - ‬9 min walk

About this property

Hampton by Hilton London Docklands

3.5-star eco-certified hotel near ExCeL Exhibition Centre
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. A fitness center, multilingual staff, and laundry facilities are also featured at the eco-certified Hampton by Hilton London Docklands. Parking is available for a fee.

This 3.5-star London hotel is smoke free.

  • 209 guestrooms or units
  • 7 levels
  • Meeting rooms
  • Built in 2017
  • To-go breakfast (free)
  • Deli
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hampton by Hilton London Docklands offers 209 accommodations with laptop-compatible safes and safes. Flat-screen televisions are featured in guestrooms. Bathrooms include showers and complimentary toiletries.

This London hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

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Property amenities

Family friendly

  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 15 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator (39 inch wide door)
  • Grab bar near toilet (28 inches high)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (29 inches high)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Flat-screen TV

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Third party payments are not accepted.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: GBP 15.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Hilton London Docklands Hotel
Hampton Hilton Docklands Hotel
Hampton Hilton London Docklands
Hampton Hilton Docklands
Hampton by Hilton London Docklands Hotel
Hampton by Hilton London Docklands London
Hampton by Hilton London Docklands Hotel London

Hampton by Hilton London Docklands Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 543 out of 1002 reviews
Rating 8 - Good. 306 out of 1002 reviews
Rating 6 - Okay. 82 out of 1002 reviews
Rating 4 - Poor. 36 out of 1002 reviews
Rating 2 - Terrible. 35 out of 1002 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kane

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wkd

Class
Stayed 2 nights in Mar 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overnight stay for the o2

The check in was speedy really nice room and the breakfast in the morning was brilliant
Stayed 1 night in Mar 2025

4/10 Poor

BD

Stayed 3 nights in Mar 2025

8/10 Good

Verified traveller

Travelled with group
Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Kieran

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Sam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel in nice location
Stayed 1 night in Dec 2024

2/10 Terrible

Rebecca

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Staff are THEIFS and LIARS. Items stolen from room and reception “guarantee” staff don’t take them as the staff are searched! Lie to you repeatedly. Customer service is awful. Would give it a miss.
Stayed 2 nights in Mar 2025

8/10 Good

Richard

Travelled with group
Stayed 1 night in Mar 2025

10/10 Excellent

Shirley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Lynne

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean close to excel centre
Stayed 2 nights in Mar 2025

8/10 Good

Jason

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2025

10/10 Excellent

Serena

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excel hotel stay

Lovely hotel inside but unfortunately not a nice spot with so much building/road works around. Hopefully not much longer to put up with that. The staff are lovely and helpful and they keep a very clean well run hotel. Breakfast was fine, lots of choice. Price was reasonable.
Stayed 1 night in Mar 2025

10/10 Excellent

Gill

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
TV didn’t work and couldn’t close the curtains. Everything else was fine. Great breakfast
Stayed 1 night in Mar 2025

8/10 Good

kevin

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Tobias

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Feb 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Harman

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, bed wasn't very comfortable however.
Stayed 3 nights in Feb 2025

10/10 Excellent

Ursula

Stayed 2 nights in Feb 2025

10/10 Excellent

Randall

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

8/10 Good

Fiona

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A really practical and reasonable place to stay for business trips. Clean, comfortable and friendly.
Stayed 1 night in Feb 2025

6/10 Okay

Mark

Travelled with family
Disliked: Property conditions & facilities, room comfort

I expected better from a Hilton

The hotel was looking tired. Staff were just staff with very little interaction. They didn’t do anything wrong but they wouldn’t speak or even say hi. All we could hear all night were doors closing. A noisy hotel
Stayed 1 night in Feb 2025

8/10 Good

Ian

Stayed 1 night in Feb 2025

10/10 Excellent

Hans, Edmonton

Stayed 4 nights in Feb 2025

10/10 Excellent

Daniel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Very comfortable and easy to use
Stayed 3 nights in Feb 2025