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ibis London Shepherds Bush – Hammersmith

3.0 star property
3-star hotel near Shepherd's Bush Empire

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Photo gallery for ibis London Shepherds Bush – Hammersmith

LCD TV
Exterior
Exterior
Bar (on property)
Bar (on property)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Parking available
  • Business services

Explore the area

View in a map
3 - 5 Rockley Road, London, England, W14 0DJ
  • Place, Shepherd's Bush Empire
    ‪5 min walk‬
  • Place, Westfield London Shopping Centre
    ‪9 min walk‬
  • Place, Olympia Events
    ‪17 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪44 min drive‬

Room options

View all photos for Double Room, 1 Double Bed

A hotel room with a large bed, bedside lamps, a nightstand, and a bathroom visible through an open door.

Double Room, 1 Double Bed

8.6 out of 10
Excellent
(83 reviews)
  • City view
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Twin Room, 2 Twin Beds

Twin Room, 2 Single Beds

Twin Room, 2 Twin Beds

8.2 out of 10
Very good
(23 reviews)
  • City view
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

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About the area

London

Hammersmith and Fulham stay.Within a 10-minute walk of this Hammersmith and Fulham hotel, you'll find Shepherd's Bush Empire and Bush Theatre. Shepherd’s Bush Market and Westfield London Shopping Centre are also within half a mile (1 km).

What's nearby

  • Shepherd's Bush Empire - 5 min walk - 0.4 km
  • Westfield London Shopping Centre - 9 min walk - 0.8 km
  • Shepherd’s Bush Market - 9 min walk - 0.8 km
  • Olympia Events - 17 min walk - 1.4 km
  • Kensington High Street - 17 min walk - 1.4 km

Getting around

  • Shepherd's Bush Underground Station - 5 min walk
  • Shepherd's Bush Station - 6 min walk
  • Heathrow Airport (LHR) - 29 min drive

Restaurants

  • ‪The Central Bar (Wetherspoon) - ‬4 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪The Sindercombe Social - ‬5 min walk
  • ‪Aroma - ‬4 min walk
  • ‪GAIL's Bakery - ‬5 min walk

About this property

ibis London Shepherds Bush – Hammersmith

3-star hotel near Shepherd's Bush Empire
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. You'll find a business center on site.

Public spaces have free WiFi. Multilingual staff, tour/ticket assistance, and laundry facilities are also featured at ibis London Shepherds Bush – Hammersmith. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star London hotel is smoke free.

  • 128 guestrooms or units
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Newspapers for purchase
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Ibis London Shepherds Bush – Hammersmith offers 128 accommodations with coffee/tea makers and hair dryers. LCD televisions are featured in guestrooms.

Bathrooms include showers. This London hotel provides complimentary wireless Internet access. Additionally, rooms include fans and blackout drapes/curtains. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • In-room crib
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 25 per day)
  • Limited onsite self parking

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to noon on weekends; GBP 13.50 for adults and GBP 6.75 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • LCD TV

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Fan
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 20
Contactless check-in available
Late check-in subject to availability
Late check-in fee: GBP 20 for check-in between noon and 5:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 20
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 10 per pet, per day
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 13.50 for adults and GBP 6.75 for children
  • Self parking fee: GBP 25 per day
  • Pet fee: GBP 10 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: GBP 20 (subject to availability)
  • Late check-in fee: GBP 20 for check-in between noon and 5:00 PM
  • Late check-out fee: GBP 20 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Long-term renters welcome
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and debit cards. Cash is not accepted. Long-term renters welcome.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

ibis London Shepherds
ibis London Shepherds Bush – Hammersmith Hotel
ibis Shepherds
ibis Shepherds Bush
ibis Shepherds Bush Hotel
ibis Shepherds Bush Hotel London
ibis Shepherds Bush London
London ibis Shepherds Bush
Shepherds Bush ibis
Shepherds Bush London
Ibis London Shepherds Bush England
ibis London Shepherds Bush – Hammersmith London
ibis London Shepherds Bush – Hammersmith Hotel London

Frequently asked questions

How close is ibis London Shepherds Bush – Hammersmith to the airport?

Ibis London Shepherds Bush – Hammersmith is 13.2 mi (29-min drive) away from the Heathrow Airport (LHR) airport, the closest popular airport to the property.

How much does it cost to stay at ibis London Shepherds Bush – Hammersmith?

As of Jun 28, 2026, prices found for a 1-night stay for 2 adults at ibis London Shepherds Bush – Hammersmith on Jul 19, 2026 start from CA $139, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does ibis London Shepherds Bush – Hammersmith have an airport shuttle?

Airport shuttle services are not available at ibis London Shepherds Bush – Hammersmith.

Does ibis London Shepherds Bush – Hammersmith offer free breakfast?

Free breakfast isn’t provided at ibis London Shepherds Bush – Hammersmith, but full breakfast is offered for a fee of GBP 13.50 for adults and GBP 6.75 for children. It's available on weekdays from 6:30 AM to 10:00 AM and weekends from 7:00 AM to noon.

Is there a casino at ibis London Shepherds Bush – Hammersmith?

No, there is no casino at this hotel.

What time is check-in at ibis London Shepherds Bush – Hammersmith?

Check-in start time: 3:00 PM; Check-in end time: midnight. Early check-in costs GBP 20 (subject to availability).

Is there free parking at ibis London Shepherds Bush – Hammersmith?

Free parking is not available at this hotel. Self parking is available for GBP 25 per day.

Does ibis London Shepherds Bush – Hammersmith have a pool?

Ibis London Shepherds Bush – Hammersmith does not have a pool.

Does ibis London Shepherds Bush – Hammersmith have a restaurant?

Yes, there is a restaurant on site.

Does ibis London Shepherds Bush – Hammersmith have a spa?

There are no spa services available at this hotel.

How close is ibis London Shepherds Bush – Hammersmith to downtown London?

Ibis London Shepherds Bush – Hammersmith is 4 mi away from London.

ibis London Shepherds Bush – Hammersmith Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 420 out of 1002 reviews
Rating 8 - Good. 415 out of 1002 reviews
Rating 6 - Okay. 101 out of 1002 reviews
Rating 4 - Poor. 37 out of 1002 reviews
Rating 2 - Terrible. 29 out of 1002 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Pauline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Louise

Liked: Cleanliness, staff & service, property conditions & facilities
Great for parking, staff were really helpful and perfect location for shops bars and restaurants
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is wonderful for shopping as Westfield on the doorstep, lots of choices for places to eat and drink. The staff in the hotel are excellent.
Stayed 4 nights in Feb 2026
Verified

8/10 Good

Martyn

Liked: Cleanliness, staff & service, property conditions & facilities
Placed great for shops and tube st . Small bar but well stocked. Nice place
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for what we needed it for, easy (late) check in, easy check out and looked after our luggage while we had a wander round London. Overall very good service.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Steve

Liked: Cleanliness, amenities, property conditions & facilities
Convenient location for what we wanted. We've stayed here several times. Sometimes the staff is great and sometimes not so much.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Stevie-Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, the lady working on house keeping on my floor was really sweet and lovely. Axel, on reception, is absolutely wonderful. I would stay again… easy access to stations, amenities and Ochi’s Caribbean is not very far 😋 thanks again
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Marcel

Liked: Cleanliness, staff & service, property conditions & facilities
We chose this hotel as we were at a gig locally. The hotel was well located, I would definitely stay again.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fast check in. Was able to work form lounge the next day. Friendly morning staff supplied me with coffee!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Laura

Liked: Cleanliness, amenities, property conditions & facilities
Staff riendly, rooms clean. Central to all amenities
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Walney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is excellent, it exceeded my expectations, just a few meters from the metro station, many shops nearby, a very lively location. I give the hotel a 9 out of 10, but I didn't give it a 10 because it lacked a mini-fridge.
Stayed 2 nights in Mar 2026
Verified

6/10 Okay

Kelly

Liked: Cleanliness, staff & service, amenities
Hotel clearly seemed to living accommodation for asylum seekers
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Harel

Liked: Cleanliness, staff & service, amenities
The stuff was very helpful and nice 😊
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Steve

Clean, modern and warm.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

JASON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for concerts in the area, helpful staff.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities
The room was clean and the desk staff was friendly. We did not need help with anything.
Stayed 3 nights in Jan 2026
Verified

6/10 Okay

Dawn

Liked: Cleanliness, staff & service, amenities
Squeaky floors outside the room so could hear everyone walking past, was near the lift so most on the same floor. Breakfast was good, went early the first day but there was plenty so went later as less people, could still get everything you wanted. Basic room, a mini fridge would have been good so could keep fresh milk
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service - and a perfect breakfast set up - very efficient
Stayed 2 nights in Oct 2025
Verified

6/10 Okay

Heidi

The room was a little bit small and outdated, but ok.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Marsha

Liked: Cleanliness, amenities, property conditions & facilities
I was welcomed as a returning customer by Axel who was very welcoming and helpful. The room was on the 1st floor and the quiet side of the building too, if I had a car it was always the floor I wanted for the convenience of car park.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Kristoff-G

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very nice staying in this hotel. The hotel is clean and the accomodations is very good.
Stayed 3 nights in Aug 2025
Verified

8/10 Good

Jacquelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely clean hotel and friendly close to station. Breakfast had plenty of choice but was not very hot. There were some hairs on the floor in the bathroom and shower. Some tatty bits and pieces. No plug socket where kettle is and no sockets near bed.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Rafik

Liked: Cleanliness, staff & service, amenities
Room is clean and fair space for London. Personnel is very nice and helpful, making its best to help, while remaining discrete, very positive experience
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, conveniently located near tube and overground stations, in central Shepherd’s Bush. Convenient parking and direct entrance to hotel 1st floor via W12 car park around the other side of the block. Would gladly stay again.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Sherry

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful and friendly staff. Great breakfast
Stayed 3 nights in Aug 2025