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ibis London Shepherds Bush – Hammersmith

3.0 star property
3-star hotel near Shepherd's Bush Empire

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Photo gallery for ibis London Shepherds Bush – Hammersmith

Interior
Bar (on property)
Property entrance
Desk, blackout drapes, iron/ironing board, free cribs/infant beds
Restaurant

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Pet-friendly
  • Laundry

Explore the area

Map
3 - 5 Rockley Road, London, England, W14 0DJ
  • Westfield London Shopping Centre
    ‪9 min walk‬
  • Holland Park
    ‪13 min walk‬
  • Olympia Conference and Exhibition Centre
    ‪15 min walk‬
  • London (LHR-Heathrow)
    ‪24 min drive‬

Room options

View all photos for Double Room, 1 Double Bed

Double Room, 1 Double Bed

Double Room, 1 Double Bed

8.4 out of 10
Very good
(53 reviews)
  • 15 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, 2 Single Beds

Twin Room, 2 Single Beds

Twin Room, 2 Single Beds

8.0 out of 10
Very good
(14 reviews)
  • 15 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

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About the area

London

Hammersmith and Fulham stay.Within a 10-minute walk of this Hammersmith and Fulham hotel, you'll find Shepherd's Bush Empire and Bush Theatre. Shepherd’s Bush Market and Westfield London Shopping Centre are also within half a mile (1 km).

What's nearby

  • Shepherd's Bush Empire - 5 min walk - 0.4 km
  • Westfield London Shopping Centre - 9 min walk - 0.8 km
  • Holland Park - 13 min walk - 1.2 km
  • Olympia Conference and Exhibition Centre - 15 min walk - 1.3 km
  • Kensington High Street - 15 min walk - 1.3 km

Getting around

  • Shepherd's Bush Underground Station - 5 min walk
  • Shepherd's Bush Station - 6 min walk
  • Heathrow Airport (LHR) - 29 min drive

Restaurants

  • ‪The Central Bar - ‬4 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Costa Coffee - ‬4 min walk
  • ‪Subway Shepherds Bush - ‬3 min walk
  • ‪BrewDog Shepherd's Bush - ‬5 min walk

About this property

ibis London Shepherds Bush – Hammersmith

3-star hotel near Shepherd's Bush Empire
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. You'll find a business center on site.

Public spaces have free WiFi. Multilingual staff, tour/ticket assistance, and laundry facilities are also featured at ibis London Shepherds Bush – Hammersmith. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star London hotel is smoke free.

  • 128 guestrooms or units
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Newspapers for purchase
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Ibis London Shepherds Bush – Hammersmith offers 128 accommodations with coffee/tea makers and hair dryers. LCD televisions are featured in guestrooms.

Bathrooms include showers. This London hotel provides complimentary wireless Internet access. Additionally, rooms include fans and blackout drapes/curtains. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English, Hindi, Italian, Lithuanian, Polish, Romanian, Russian, Spanish, Ukrainian

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Bar (on property)

Dorsett Shepherds Bush

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.0 out of 5, Very good, 2,110 reviews
The price is CA $218
CA $262 total
includes taxes & fees
Jul 20 - Jul 21
Dorsett Shepherds Bush

Property amenities

Family friendly

  • In-room crib
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 25 per day)
  • Limited onsite parking

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to noon on weekends; GBP 13.50 for adults and GBP 6.75 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • LCD TV

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Fan
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 20
Contactless check-in available
Late check-in subject to availability
Late check-in fee: GBP 20 for check-in between noon and 5:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 20
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 10 per pet, per day
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 13.50 for adults and GBP 6.75 for children
  • Self parking fee: GBP 25 per day
  • Pet fee: GBP 10 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: GBP 20 (subject to availability)
  • Late check-in fee: GBP 20 for check-in between noon and 5:00 PM
  • Late check-out fee: GBP 20 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Long-term renters welcome
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and debit cards. Cash is not accepted. Long-term renters welcome.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

ibis London Shepherds
ibis London Shepherds Bush – Hammersmith Hotel
ibis Shepherds
ibis Shepherds Bush
ibis Shepherds Bush Hotel
ibis Shepherds Bush Hotel London
ibis Shepherds Bush London
London ibis Shepherds Bush
Shepherds Bush ibis
Shepherds Bush London
Ibis London Shepherds Bush England
ibis London Shepherds Bush – Hammersmith London
ibis London Shepherds Bush – Hammersmith Hotel London

ibis London Shepherds Bush – Hammersmith Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 400 out of 1001 reviews
Rating 8 - Good. 441 out of 1001 reviews
Rating 6 - Okay. 98 out of 1001 reviews
Rating 4 - Poor. 37 out of 1001 reviews
Rating 2 - Terrible. 25 out of 1001 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Fiona Ann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is really convenient. Everything you need is in Shepherds Bush. 2nd time I've stayed and would stay again.
Stayed 4 nights in Mar 2025

6/10 Okay

Lesley

Travelled with family
Liked: Staff & service
It was a decent stay for the night for seeing a gig at Shepherd’s Bush empire.
Stayed 1 night in Mar 2025

10/10 Excellent

Matthew, Timberlea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient to the Underground. The park across the street was handy for my morning runs, forming a nice loop.
Stayed 6 nights in Mar 2025

8/10 Good

Janice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Wish there was a face cloth in the bathroom
Stayed 6 nights in Mar 2025

6/10 Okay

Tamara

Travelled with family
Disliked: Amenities
The hotel is fine (basically, not terrible but not great). No mini fridge which is a shame as we brought refrigerated breakfast items that we had to eat at dinner time. We paid for the continental breakfast which again was fine, the food was okay, lukewarm mostly, and an okay selection. The beds were an ok level of comfort but the bedding was very warm and the pillows weren’t supportive and had to be doubled up. There was no bath mat which had to be requested so had to use a towel. The area is a bit off putting, loud, unfriendly and slightly dangerous. Overall, it was fine but we are not planning on visiting London again because of how stressful and busy it can get, so no plans to visit the hotel again.
Stayed 1 night in Mar 2025

10/10 Excellent

Alan

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Naomi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Clean, tidy. What I needed for a night in London. No frills
Stayed 1 night in Feb 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities

Fairly good

Basic room, good breakfast. Lots of signd in hotel about reception validating parking ticket but they don't do that anymore which is annoying
Stayed 2 nights in Mar 2025

2/10 Terrible

Haylea

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The only positive of this place is the location. The hotel is dated and dirty. The rooms are incredibly dated and small. Everything creaks! When anyone passed in the hallway it would make the floor in our room creak like someone was walking in the room. The bathroom door was so hard to open and close, you had to slam it! Making it impossible to not wake companions up when you went to the toilet in the night. Shower was grimey and lacking any sort of pressure. It's all dirty and crumbiling away from years of use. Honestly, one of the worst places I've ever stayed.
Stayed 1 night in Feb 2025

4/10 Poor

Verified traveller

Business traveller
Liked: Staff & service
Stayed 8 nights in Feb 2025

8/10 Good

Rebecca

Liked: Staff & service, property conditions & facilities, room comfort

Perfect location

We usually stay here every year when we come to London and never had any issues. It’s a brilliant location and good value for money. The discounted car park attached to the hotel is super convenient.
Stayed 1 night in Nov 2024

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

Kay

Travelled with family
Liked: Cleanliness, staff & service, amenities
Our stay was faultless.A clean bed especially and location perfect for us as we had to go to the Television Centre. It was a steady 10 mins walk away..The Westfield shpping center is less than a 10 mins walk away.So many shops and eateries to suit everyones taste.Some fabulous coffee shops too.If you wanted to do your weekly shop most supermarkets were scattered around locally .The best thing of all were the staff,each and everyone of them couldnt have been more pleasant and obliging. We would stay again.The Ibis maybe classed as a budget hotel and we only paid £80 it ceases to feel like a budget hotel the minute you walk in. As always the breakfast is overpriced i just under £20 but with McDonald's just a couple of mins away and you can see it from the hotels entrance its a no brainer to me thats 4 macdonalds. breakfast deals lol
Stayed 1 night in Feb 2025

8/10 Good

Tracy-Ann, St Johns

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location for bus stop with mall within walking distance
Stayed 6 nights in Dec 2024

10/10 Excellent

Maggie

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Hira

Business traveller
Liked: Cleanliness, staff & service, amenities
nice clean property near the train station
Stayed 2 nights in Feb 2025

10/10 Excellent

Malcolm

Liked: Cleanliness, staff & service, property conditions & facilities
Nice area, westfield 5 min walk parking nearby
Stayed 1 night in Jan 2025

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Mia Gail

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accessibility and cozy hotel
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice pleasant stay.

Amazing stay. Clean. Hot water. Good tea and coffee facilities. Tv has lots of channels.
Stayed 1 night in Jan 2025

8/10 Good

Robyn

Stayed 1 night in Oct 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

I had booked the room in november and for the first 5 minutes couldnt find my booking which is not good for someone who was in a little bit of a rush and isnt good at booking online to places. Apart from that a good stay with no issues, except maybe an extra pillow would have been a good option
Stayed 1 night in Jan 2025

6/10 Okay

Darren

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Whoever was in the room next to me, it smelt like a Colombian drug den
Stayed 1 night in Jan 2025

6/10 Okay

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities

Over priced

More expensive than the Hilton and £11 parking on top
Stayed 1 night in Jan 2025

8/10 Good

Gareth

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cracking hotel.
Stayed 1 night in Dec 2024