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London City Airport Hotel

3.5 star property
3.5-star hotel near ExCeL Exhibition Centre

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Photo gallery for London City Airport Hotel

Bar (on property)
Executive Room, 1 Double Bed
Lobby sitting area
Garden
Garden

Reviews

8.0 out of 10
Very good

Popular amenities

  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Parking available

Explore the area

View in a map
74 Albert Road, North Woolwich, London, England, E16 2DY
  • Place, Thames Barrier Park
    ‪13 min walk‬
  • Place, Thames River
    ‪14 min walk‬
  • Place, ExCeL Exhibition Centre
    ‪18 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪98 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

8.2 out of 10
Very good
(43 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, 1 Double Bed

Executive Room, 1 Double Bed

Executive Room, 1 Double Bed

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room

Egyptian cotton sheets, premium bedding, desk, laptop workspace

Executive Room

  • Sleeps 2

View all photos for Standard Room

Egyptian cotton sheets, premium bedding, desk, laptop workspace

Standard Room

  • Sleeps 2

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About the area

London

Heart of London.Your stay at this Docklands hotel places you within 3 miles (5 km) of ExCeL Exhibition Centre and O2 Arena. London Stadium is within 6 miles (10 km) and Tower of London is within 9 miles (15 km).

What's nearby

  • Brick Lane Music Hall - 7 min walk - 0.7 km
  • Thames Barrier Park - 13 min walk - 1.2 km
  • Thames River - 14 min walk - 1.2 km
  • ExCeL Exhibition Centre - 18 min walk - 1.6 km
  • University of East London, Docklands Campus - 3 min drive - 1.0 km

Getting around

  • London City Airport DLR Station - 4 min walk
  • West Ham Station - 8 min drive
  • London City Airport (LCY) - 1 min drive

Restaurants

  • ‪Caffè Nero - ‬7 min walk
  • ‪Chicken Hut - ‬13 min walk
  • ‪Juniper & Co Bar & Kitchen - ‬7 min walk
  • ‪The Salt Port - Restaurant & Delicatessen - ‬17 min walk
  • ‪Pret A Manger - ‬7 min walk

About this property

London City Airport Hotel

3.5-star hotel near ExCeL Exhibition Centre
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces.

Spa services, a terrace, and multilingual staff are also featured at the business-friendly London City Airport Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3.5-star London hotel is smoke free.

  • 1 building
  • 47 guestrooms or units
  • 3 levels
  • Meeting rooms
  • Built in 2018
  • Manager's reception (free)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Television in lobby
  • Elevator
  • No smoking on site
  • Lockers available
  • Bar or lounge
  • 1 conference room
  • Dining venue
London City Airport Hotel offers 47 accommodations with coffee/tea makers and hair dryers. Beds feature Egyptian cotton sheets and premium bedding. 42-inch Smart televisions come with digital channels. Bathrooms include showers with rainfall showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is offered on request and irons/ironing boards can be requested.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages and Swedish massages.

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Property amenities

Family friendly

  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 15 per day; includes in/out privileges)
  • Limited onsite self parking

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: GBP 15 to 15 for adults and GBP 15 to 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (35 inch wide door)
  • Handrails in stairways (34 inches high)
  • Thin carpet in room
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • 42-inch smart TV with digital channels

Bedroom

  • Egyptian cotton sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately GBP 15 to 15 for adults, and GBP 15 to 15 for children
  • Self parking fee: GBP 15 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, debit cards, and cash.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Travelodge London City Airport Hotel England
Travelodge London City Englan
London City Hotel London
London City Airport Hotel Hotel
London City Airport Hotel London
London City Airport Hotel Hotel London

London City Airport Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 227 out of 613 reviews
Rating 8 - Good. 210 out of 613 reviews
Rating 6 - Okay. 108 out of 613 reviews
Rating 4 - Poor. 39 out of 613 reviews
Rating 2 - Terrible. 29 out of 613 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Kevin

Liked: Cleanliness, amenities
Staff were Hard to understand at times but friendly, room ok but breakfast was the Highlight, superb!
Stayed 1 night in Dec 2025

6/10 Okay

Prince M

Stayed 1 night in Dec 2025

8/10 Good

Gerhard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

10/10 Excellent

George, Guernsey

Stayed 1 night in Dec 2025

4/10 Poor

Gaetano

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
dinner options were very limited. The bathroom was not properly cleaned, with pubic hair visible on the floor and in the shower. Pillows and mattress were uncomfortable, significantly affecting sleep quality.
Stayed 1 night in Dec 2025

6/10 Okay

Sara

Liked: Cleanliness, staff & service
Staff were friendly and if was clean but the room was very noisy due to other guests. Room was small too and with lots of luggage, it was a little claustrophobic
Stayed 1 night in Dec 2025

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, nice cafe, very kind and helpful staff, 5 minute walk to the DLR and city airport, bus stop across the street, 15 minute walk to neighbourhoods with more transit and shops. Great value!
Stayed 5 nights in Dec 2025

8/10 Good

Kathryn

Stayed 1 night in Dec 2025

4/10 Poor

Jon

Disliked: Staff & service, property conditions & facilities, room comfort
I had a very disappointing stay at London City Airport Hotel. Check-in took far longer than it should have, and my room had no hot water in the shower. We raised these issues at checkout, but were told to contact Hotels.com directly. When Hotels.com followed up with the property, the hotel claimed no complaint had been made. We then contacted the hotel ourselves, but staff refused to provide the name of the receptionist during our stay, refused to let us speak to a manager, and even refused to say when a manager would be available (which tells me everything I need to know). Overall, the combination of poor service, unresolved issues, and lack of accountability made this a very frustrating experience. I strongly, strongly recommend avoiding this hotel.
Stayed 1 night in Dec 2025

6/10 Okay

Marian

Liked: Cleanliness, amenities, property conditions & facilities
The check-in process was very long. It took nearly 10 minutes when I was in a rush. They were asking for a lot of personal details, which I was not comfortable giving. In comparison, when I checked into a Travelodge, I only had to tell my name. All night, every few minutes, it felt as if something hit the hotel and the whole room shook, possibly a nearby passing train? I could also hear people in the neighbouring room talking. Otherwise, the room was nice and clean. I didn't like that they didn't provide camomile or mint tea. The only option was black.
Stayed 1 night in Dec 2025

6/10 Okay

Sabina

Travelled with family
The room was clean, however, there was no comfortable sitting chair to sit on. The staff were helpful and friendly.
Stayed 2 nights in Dec 2025

2/10 Terrible

Lesbia, Lehigh acres

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We recently stayed here, and our check-in experience was disappointing. The front desk attendant was not welcoming, and the process took longer than expected. The entrance door dragged against the carpet, making it difficult to open. In the bathroom, the floor had a noticeable dent, and there appeared to be mold in the shower area. The bedroom also had an unpleasant odor that made it uncomfortable to breathe. Although the hotel is conveniently close to the airport, we will not be staying here again. Do not recommend.
Stayed 1 night in Dec 2025

4/10 Poor

Ginny

Travelled with family
Disliked: Staff & service
Staff and room
Stayed 1 night in Dec 2025

10/10 Excellent

jack

Stayed 1 night in Nov 2025

6/10 Okay

Mike

Stayed 1 night in Nov 2025

8/10 Good

Olha, Greensboro

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Clean. Quiet. Small. Nice staff.
Stayed 1 night in Oct 2025

10/10 Excellent

C. Eric

Liked: Cleanliness, staff & service, amenities
Staffing attendant
Stayed 1 night in Nov 2025

10/10 Excellent

Veronica

Stayed 1 night in Nov 2025

2/10 Terrible

Carlos

Stayed 1 night in Oct 2025

10/10 Excellent

Leigh-Ann

Stayed 1 night in Nov 2025

8/10 Good

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room & bed were small. This was quite a pricey hotel, so I was very surprised to find that breakfast was not included, but would cost £15.99 extra. The hotel was very convenient for London City Airport, being only a 7 minute walk away.
Stayed 1 night in Nov 2025

8/10 Good

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Doors didnt close easily because of the carpet, other rooms doors made it sound like people were coming in
Stayed 2 nights in Nov 2025

8/10 Good

Philip

Stayed 1 night in Nov 2025

6/10 Okay

Andrzej, Castleford

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Very small room, staffvwas OK
Stayed 1 night in Oct 2025

10/10 Excellent

Steve

Stayed 1 night in Oct 2025