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Norfolk Towers Paddington Hotel

4.0 star property
4-star hotel near Hyde Park

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Photo gallery for Norfolk Towers Paddington Hotel

Delicatessen
Lobby sitting area
Front of property
Business centre
Club Double Room

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Bar
  • Laundry

Explore the area

View in a map
34 Norfolk Place, London, England, W2 1QW
  • Place, Hyde Park
    ‪7 min walk‬
  • Place, Kensington Gardens
    ‪7 min walk‬
  • Place, Marble Arch
    ‪12 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪56 min drive‬

Room options

View all photos for Suite

In-room safe, desk, blackout drapes, soundproofing

Suite

  • Sleeps 3

View all photos for Executive Double Room, 1 Double Bed

Executive Double Room, 1 Double Bed

Executive Double Room, 1 Double Bed

8.8 out of 10
Excellent
(8 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Twin Room, 2 Twin Beds

Room amenity

Executive Twin Room, 2 Twin Beds

8.8 out of 10
Excellent
(9 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Basic Single Room

Basic Single Room

Basic Single Room

7.8 out of 10
Good
(7 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Club Double Room

In-room safe, desk, blackout drapes, soundproofing

Club Double Room

7.6 out of 10
Good
(31 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Club Twin Room

In-room safe, desk, blackout drapes, soundproofing

Club Twin Room

8.6 out of 10
Excellent
(25 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite

Suite

Suite

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for Club Twin Room

In-room safe, desk, blackout drapes, soundproofing

Club Twin Room

  • Sleeps 2

View all photos for Club Double Room

In-room safe, desk, blackout drapes, soundproofing

Club Double Room

  • Sleeps 2

View all photos for Executive Twin Room

In-room safe, desk, blackout drapes, soundproofing

Executive Twin Room

  • Sleeps 2

View all photos for Executive Double Room

In-room safe, desk, blackout drapes, soundproofing

Executive Double Room

  • Sleeps 2

View all photos for Small Single Room

In-room safe, desk, blackout drapes, soundproofing

Small Single Room

  • Sleeps 1

Basic Single Room

  • Sleeps 1

View all photos for Small Single Room

In-room safe, desk, blackout drapes, soundproofing

Small Single Room

  • Sleeps 1

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Exterior

London House Hotel

London City Centre
  • Free WiFi
  • Air conditioning
  • Breakfast available
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4.4 out of 5, Excellent, 1,007 reviews
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CA $201 total
includes taxes & fees
Mar 15 - Mar 16
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About the area

London

London City Centre stay.Within a 10-minute walk of this London City Centre hotel, you'll find Hyde Park and Kensington Gardens. Marble Arch and Oxford Street are also within 2 miles (3 km).

What's nearby

  • The Grosvenor Victoria Casino London - 4 min walk - 0.4 km
  • Hyde Park - 7 min walk - 0.7 km
  • Kensington Gardens - 7 min walk - 0.7 km
  • Paddington Central - 8 min walk - 0.7 km
  • Marble Arch - 12 min walk - 1.1 km

Getting around

  • London Paddington Station - 4 min walk
  • Paddington Underground Station - 4 min walk
  • Heathrow Airport (LHR) - 50 min drive

Restaurants

  • ‪Blank Street Coffee - ‬3 min walk
  • ‪Sawyers Arms - ‬3 min walk
  • ‪Paramount Lebanese Kitchen - ‬3 min walk
  • ‪The Dickens Tavern - ‬3 min walk
  • ‪Zanchi Korean Restaurant - ‬1 min walk

About this property

Norfolk Towers Paddington Hotel

4-star hotel near Hyde Park
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Norfolk Towers Paddington Hotel also features tour/ticket assistance, concierge services, and complimentary newspapers in the lobby.

This 4-star London hotel is smoke free.

  • 1 building
  • 87 guestrooms or units
  • 6 levels
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Norfolk Towers Paddington Hotel offers 87 accommodations with laptop-compatible safes and coffee/tea makers. 26-inch flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

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Exterior
Mitre House Hotel
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  • Parking included
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includes taxes & fees
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Property amenities

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: GBP 11 for adults and GBP 11 for children
  • A bar/lounge
  • A restaurant

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 26-inch flat-screen TV with digital channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Breakfast is available by reservation only and cannot be requested after check-in.
Breakfast is served in guestrooms.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 18 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for GBP 7.0 per day.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 11.00 for adults and GBP 11.00 for children
  • Crib (infant bed) fee: GBP 7.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • One child 18 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Norfolk Paddington Towers
Norfolk Paddington Towers Hotel
Norfolk Towers
Norfolk Towers Hotel
Norfolk Towers Paddington
Norfolk Towers Paddington Hotel
Norfolk Towers Paddington
Norfolk Towers Paddington Hotel Hotel
Norfolk Towers Paddington Hotel London
Norfolk Towers Paddington Hotel Hotel London

Frequently asked questions

How close is Norfolk Towers Paddington Hotel to the airport?

Norfolk Towers Paddington Hotel is 12.6 mi (65-min drive) away from the London City Airport (LCY) airport, the closest popular airport to the property.

Does Norfolk Towers Paddington Hotel have an airport shuttle?

Airport shuttle services are not available at Norfolk Towers Paddington Hotel.

Does Norfolk Towers Paddington Hotel offer free breakfast?

Free breakfast isn’t provided at Norfolk Towers Paddington Hotel, but full breakfast is offered for a fee of GBP 11.00 for adults and GBP 11.00 for children. It's available every day from 7 AM to 10 AM.

Is there a casino at Norfolk Towers Paddington Hotel?

No, there is no casino at this hotel.

What time is check-in at Norfolk Towers Paddington Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Norfolk Towers Paddington Hotel?

Free parking is not available at this hotel.

Does Norfolk Towers Paddington Hotel have a pool?

Norfolk Towers Paddington Hotel does not have a pool.

Does Norfolk Towers Paddington Hotel have a restaurant?

Yes, there is a restaurant on site.

Does Norfolk Towers Paddington Hotel have a spa?

There are no spa services available at this hotel.

How close is Norfolk Towers Paddington Hotel to downtown London?

Norfolk Towers Paddington Hotel is 2 mi away from London.

Norfolk Towers Paddington Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 294 out of 869 reviews
Rating 8 - Good. 357 out of 869 reviews
Rating 6 - Okay. 131 out of 869 reviews
Rating 4 - Poor. 54 out of 869 reviews
Rating 2 - Terrible. 33 out of 869 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, very clean and modern
Stayed 1 night in Nov 2025

10/10 Excellent

Facundo

Stayed 1 night in Nov 2025

8/10 Good

Marjorie, Las Vegas

Liked: Cleanliness, amenities, property conditions & facilities
When I made the reservation I specifically request a room in the newer tower and also that it not be in the basement. Upon check in where was our room? It was in the older building AND in the basement. Not sure why you’re able to put in a request and it is completely ignored. Our room was fine in the end. The bathroom setup was not great and left a lot to be desired. The glass enclosure separating the shower from the rest of the bathroom was about 12” wide. It did virtually nothing to keep water inside the shower and so water went everywhere. We had to use every available towel to wipe it up from the floor, etc. Otherwise, the stay was fine. The room was quiet and the bed comfortable. We were checked in by a lovely guy, who tried his best to be accommodating. He was polite and pleasant.
Stayed 2 nights in Nov 2025

8/10 Good

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was very clean and modern. My room was in the basement and I could just hear underground trains passing below me! The breakfast was adequate with plenty of choice.
Stayed 1 night in Nov 2025

10/10 Excellent

Scott

Stayed 1 night in Oct 2025

10/10 Excellent

Sherri

Great stay. Convenient and clean. Everyone so friendly.
Stayed 1 night in Oct 2025

2/10 Terrible

Paul

Stayed 1 night in Oct 2025

8/10 Good

P I Price

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great find, only a few minutes walk from Paddington station which is good. Room was lovely but bathroom very small, as it was only for one night we managed but not sure if I could cope with another night but I expect they had other rooms with bigger ones. We asked for a quiet room which was great. Service was good.
Stayed 1 night in Sep 2025

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close to Paddington Station a Very Central Stay

Set in a historical building, all of the fixtures and finishes were top of the line. The hardware was high quality and the whole hotel just said well made. The bed was a pillow top and the linens and towels were all high quality. The room was the size they said, but there was a carpeted area suitable for my morning stretches. Will stay again.
Stayed 3 nights in Sep 2025

10/10 Excellent

Khandker

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean, the staff are helpful and great location. Value for money.
Stayed 2 nights in Sep 2025

8/10 Good

Virginia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely visit. However, you have to contort to close the bathroom door, it's so small. Staff was lovely, entire facility was very clean. Recommend the high tea.
Stayed 6 nights in Jul 2025

4/10 Poor

Abbie

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Sep 2025

8/10 Good

Mali

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel is lovely quiet clean and staff very helpful. Unfortunately we had a terrible experience with the temperature of the rooms. Our first room was first of all, inaccessible for my travelling companion as to get to the room we had to climb a flight of stairs. The room was also freezing. We asked for assistance in making the room a comfortable temp (20 degrees?). Our first night was freezing and we barely got any sleep. In the morning we mentioned this to the front desk. After another investigation they found the thermostat
Stayed 2 nights in Aug 2025

10/10 Excellent

Leah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2025

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location, Excellent hotel, Great Price

Good central location in Paddington, easy to walk to from station or tube. Lovely to walk into air condition room on a very hot day. Friendly and helpful staff. Very clean and comfortable bed.
Stayed 2 nights in Jun 2025

10/10 Excellent

Rebecca

Indian restaurant down block really good
Stayed 1 night in Jul 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

8/10 Good

Adam

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Michael and Tammy

Travelled with family
Rooms are cramp and poorly arranged. Property is a retrofit that would give M. C. Escher fits with all the stairs in odd places!
Stayed 5 nights in Jul 2025

8/10 Good

Jemima

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable stay

Close to Paddington underground and train station; also close to a collection point for a couple of the hop on-hop off tours. Lots of food options in the area. The room was comfortable. The bathroom had heated floors which were too warm for our liking (didn’t appear to be a way to adjust this). Room air conditioning worked well. The safe lock did not seem to work; we called the front desk who said the instructions were inside the safe (they were not), and could not offer instructions. We stayed in a basement room (LG5); I recommend using the “sleeping” button on the room panel so that staff/guests are quieter in the hallways overnight and in the early hours.
Stayed 4 nights in Jun 2025

6/10 Okay

Eric

Travelled with family
Bathroom a bit of a tight fit and arrived back at the hotel at 10.15pm on Saturday to find the bar closed. Unusual
Stayed 2 nights in Jul 2025

8/10 Good

Ann

Liked: Cleanliness, staff & service, property conditions & facilities

Disappointing

We opened the door to room and were confronted with a flight of stairs up to the main part of the accommodation. This was the last straw after a day of lugging cases up and down stairs at various stations and on ferry crossing. Trip hazard, another step, into bathroom. Both room and bathroom very small and cramped. Noisy and vibrating air conditioning units immediately outside window. Nothing like our previous experience of this hotel. Staff not able to change room.
Stayed 1 night in Jun 2025

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close to paddington station

Hotel was close to train station. No early check in available though. They store luggage and had air conditioning. Bathroom was quite small.
Stayed 1 night in Jun 2025