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Norfolk Towers Paddington Hotel

4.0 star property
Hotel near Hyde Park in London

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Photo gallery for Norfolk Towers Paddington Hotel

Club Twin Room
Lobby sitting area
Business centre
Front of property
Delicatessen

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Explore the area

View in a map
34 Norfolk Place, London, England, W2 1QW
  • Place, Hyde Park
    ‪8 min walk‬
  • Place, Marble Arch
    ‪12 min walk‬
  • Place, Oxford Street
    ‪3 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪32 min drive‬

Room options

View all photos for Suite

1 bedroom, in-room safe, desk, blackout drapes

Suite

  • Sleeps 3

View all photos for Executive Double Room, 1 Double Bed

Executive Double Room, 1 Double Bed

Executive Double Room, 1 Double Bed

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Twin Room, 2 Twin Beds

Room amenity

Executive Twin Room, 2 Twin Beds

8.6 out of 10
Excellent
(8 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Basic Single Room

Basic Single Room

Basic Single Room

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Club Double Room

1 bedroom, in-room safe, desk, blackout drapes

Club Double Room

7.4 out of 10
Good
(23 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Club Twin Room

1 bedroom, in-room safe, desk, blackout drapes

Club Twin Room

8.6 out of 10
Excellent
(20 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite

Suite

Suite

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for Club Twin Room

1 bedroom, in-room safe, desk, blackout drapes

Club Twin Room

  • Sleeps 2

View all photos for Club Double Room

1 bedroom, in-room safe, desk, blackout drapes

Club Double Room

  • Sleeps 2

View all photos for Executive Twin Room

1 bedroom, in-room safe, desk, blackout drapes

Executive Twin Room

  • Sleeps 2

View all photos for Executive Double Room

1 bedroom, in-room safe, desk, blackout drapes

Executive Double Room

  • Sleeps 2

View all photos for Small Single Room

1 bedroom, in-room safe, desk, blackout drapes

Small Single Room

  • Sleeps 1

Basic Single Room

  • Sleeps 1

View all photos for Small Single Room

1 bedroom, in-room safe, desk, blackout drapes

Small Single Room

  • Sleeps 1

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About the area

London

London City Centre stay.Within a 10-minute walk of this London City Centre hotel, you'll find Hyde Park and Kensington Gardens. Marble Arch and Kensington High Street are also within 2 miles (3 km).

What's nearby

  • Hyde Park - 8 min walk - 0.7 km
  • Marble Arch - 12 min walk - 1.1 km
  • Oxford Street - 3 min drive - 1.7 km
  • Buckingham Palace - 5 min drive - 2.8 km
  • Piccadilly Circus - 6 min drive - 3.0 km

Getting around

  • London Paddington Station - 4 min walk
  • Paddington Underground Station - 4 min walk
  • Heathrow Airport (LHR) - 42 min drive

Restaurants

  • ‪Mihbaj - ‬3 min walk
  • ‪The Dickens Tavern - ‬3 min walk
  • ‪Bonne Bouche Catering - ‬2 min walk
  • ‪Zanchi Korean Restaurant - ‬1 min walk
  • ‪It's All Greek to Me - ‬1 min walk

About this property

Norfolk Towers Paddington Hotel

Hotel near Hyde Park in London
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Norfolk Towers Paddington Hotel also features tour/ticket assistance, concierge services, and complimentary newspapers in the lobby.

This London hotel is smoke free.

  • 1 building
  • 87 guestrooms or units
  • 6 levels
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Norfolk Towers Paddington Hotel offers 87 accommodations with laptop-compatible safes and coffee/tea makers. 26-inch flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

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Property amenities

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: GBP 11 for adults and GBP 11 for children
  • A bar/lounge
  • A restaurant

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 26-inch flat-screen TV with digital channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Breakfast is available by reservation only and cannot be requested after check-in.
Breakfast is served in guestrooms.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 18 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for GBP 7.0 per day.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 11.00 for adults and GBP 11.00 for children
  • Crib (infant bed) fee: GBP 7.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • One child 18 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Norfolk Paddington Towers
Norfolk Paddington Towers Hotel
Norfolk Towers
Norfolk Towers Hotel
Norfolk Towers Paddington
Norfolk Towers Paddington Hotel
Norfolk Towers Paddington
Norfolk Towers Paddington Hotel Hotel
Norfolk Towers Paddington Hotel London
Norfolk Towers Paddington Hotel Hotel London

Reviews

Norfolk Towers Paddington Hotel Reviews

8.0

Very good

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness
Rating 10 - Excellent. 254 out of 790 reviews
Rating 8 - Good. 328 out of 790 reviews
Rating 6 - Okay. 125 out of 790 reviews
Rating 4 - Poor. 50 out of 790 reviews
Rating 2 - Terrible. 33 out of 790 reviews

Reviews

8/10 Good

Jemima

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable stay

Close to Paddington underground and train station; also close to a collection point for a couple of the hop on-hop off tours. Lots of food options in the area. The room was comfortable. The bathroom had heated floors which were too warm for our liking (didn’t appear to be a way to adjust this). Room air conditioning worked well. The safe lock did not seem to work; we called the front desk who said the instructions were inside the safe (they were not), and could not offer instructions. We stayed in a basement room (LG5); I recommend using the “sleeping” button on the room panel so that staff/guests are quieter in the hallways overnight and in the early hours.
Stayed 4 nights in Jun 2025

6/10 Okay

Eric

Travelled with family
Bathroom a bit of a tight fit and arrived back at the hotel at 10.15pm on Saturday to find the bar closed. Unusual
Stayed 2 nights in Jul 2025

8/10 Good

Ann

Liked: Cleanliness, staff & service, property conditions & facilities

Disappointing

We opened the door to room and were confronted with a flight of stairs up to the main part of the accommodation. This was the last straw after a day of lugging cases up and down stairs at various stations and on ferry crossing. Trip hazard, another step, into bathroom. Both room and bathroom very small and cramped. Noisy and vibrating air conditioning units immediately outside window. Nothing like our previous experience of this hotel. Staff not able to change room.
Stayed 1 night in Jun 2025

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close to paddington station

Hotel was close to train station. No early check in available though. They store luggage and had air conditioning. Bathroom was quite small.
Stayed 1 night in Jun 2025

10/10 Excellent

Jane

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Pleasant hotel situated convenient to Paddington station. Clean, well stocked, and pleasant staff. Would definitely recommend.
Stayed 1 night in Jun 2025

10/10 Excellent

Duhale

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good place next to Paddington station, hope to come back soon.
Stayed 1 night in Jun 2025

8/10 Good

LINDA

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The rooms were quite small & only had a double bed . The bathroom was very small . In order to close the door had to put yourself back as far as you could against the tub . We had room 403 . But ,overall property condition was very good
Stayed 4 nights in Jun 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
It was convenient to the station and walking distance. We would recommend this hotel.
Stayed 1 night in May 2025

8/10 Good

Stephanie

Travelled with group
Liked: Cleanliness, property conditions & facilities
Very good service, near transportation. Hotel is very nice and friendly staff!
Stayed 5 nights in May 2025

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities

Good location, clean, small

Good location to Paddington for train to Heathrow
Stayed 3 nights in May 2025

6/10 Okay

Jennifer

Travelled with partner
Liked: Cleanliness
Pros are cleanliness, close to transport options, great area of Paddington. Cons plenty: room small, bathroom teeny tiny, bed small, lift inadequate for size of hotel, safe didnt work, advertised laundry service but none, ,
Stayed 5 nights in May 2025

4/10 Poor

gillian

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
I booked this nearly a year previously an on the booking you selected how many beds. On arrival there was only double an smal sofa bed. I requested 2 singles an double which that’s what I paid for! I was told lies that there is no single beds. More lies I went on to the site to check there’s the option for 2 singles a double sofa. I also requested pillows of course there was none the pillows in the room were paper thin an I was told they’d only one spare to give me. The manger never bothered checking with me or even giving us more the next day! I wouldn’t recommend this place at all unhelpful a beds were ridiculous uncomfortable. I will be seeking a part refund for this as it’s not what I booked an then to be told a pack of lies! Unacceptable that these hotels just throw u in whatever rooms they want
Stayed 2 nights in Apr 2025

6/10 Okay

Antonio

Stayed 2 nights in Mar 2025

10/10 Excellent

Holly

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall a good welcoming stay

Staff were helpful and accommodating. Room was clean and tidy. Bit tight around the beds accessing the fridge and lock box. Bathroom door also a bit tight. Beds comfortable, sheets felt nice. TV guide was in French and couldn’t change it back! Location felt safe especially considering London can feel a bit uncomfortable at night. Well lit streets. Easy access to Paddington.
Stayed 2 nights in Mar 2025

8/10 Good

stephanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice that its close to metro stations and had several places around to eat. only downside would be the tub was very high and hard to step into and they provided a small amount of toiletries. appreciated that we could leave our bags before check in. very helpful
Stayed 4 nights in Feb 2025

6/10 Okay

Emma

Travelled with family
Stayed 1 night in Feb 2025

6/10 Okay

Tehetna

Disliked: Staff & service
Stayed 3 nights in Feb 2025

8/10 Good

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to Paddington Station. Clean but small room. Check-in staff were a bit abrupt on the phone to other customers and thwy answered the phone whilst checking us in which then delayed us and felt a bit rude. Breakfast was tasty but there were no coffee cups and staff didnt notice. Once informed they rectified the problem quickly. I returned to our table with my coffee only to find staff had put a dirty tray there, right in feont of my daughter, who was eating, whilst they took the room numbera of guests arriving in the dinig room. Just little things that could easily be ironed out.
Stayed 1 night in Feb 2025

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Ellis

Liked: Cleanliness, staff & service, property conditions & facilities

Very small room

Hotel was nice Room very very small 2 person we walk on each other
Stayed 2 nights in Feb 2025

6/10 Okay

Louise

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great location, very tired mattess
Stayed 3 nights in Jan 2025

10/10 Excellent

Rhiannon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very impressed, lovely rooms, beautiful hotel, and the breakfast was fantastic!
Stayed 1 night in Feb 2025

10/10 Excellent

Sally

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025