Royal Lancaster London

5.0 star property
Family-friendly 5-star hotel near Natural History Museum

Choose dates to view prices

Photo gallery for Royal Lancaster London

Front of property - evening/night
Premium bedding, minibar, in-room safe, desk
Bar (on property)
Interior
Interior
Reviews
9.4

Exceptional

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • Breakfast available
  • Parking availableParking availableParking available
  • LaundryLaundryLaundry
  • Restaurant
  • BarBarBar

Explore the area

Map
Lancaster Terrace, London, England, W2 2TY
  • Popular LocationHyde Park2 min walk
  • Popular LocationMarble Arch15 min walk
  • Popular LocationOxford Street4 min drive
  • AirportLondon (LHR-Heathrow)40 min drive

Room options

Deluxe Room, 1 Bedroom

  • 20 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Executive Room

  • 31 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Corner

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Studio Suite

  • 41 sq m
  • Sleeps 3
  • 1 King Bed

Spires Suite

  • 46.9 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Park Suite

  • 55.0 sq m
  • Sleeps 3
  • 1 King Bed

Classic Triple

  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed

Classic Double Room (Classic Room)

  • 20 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Studio Family Suite

  • 41 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

London

City center stay.At this London City Centre hotel, you'll be well placed to visit Hyde Park and Kensington Gardens, both within a 5-minute walk. Marble Arch and Kensington High Street are also within 2 miles (3 km).

What's nearby

  • Hyde Park - 2 min walk
  • Marble Arch - 15 min walk
  • Royal Albert Hall - 18 min walk
  • Oxford Street - 4 min drive
  • Buckingham Palace - 6 min drive

Getting around

  • Lancaster Gate Underground Station - 2 min walk
  • London Paddington Station - 6 min walk
  • Heathrow Airport (LHR) - 47 min drive

Restaurants

  • Italian Gardens Café - 3 min walk
  • The Pride of Paddington - 5 min walk
  • The Bear - 4 min walk
  • Nipa - 2 min walk
  • The Swan - 3 min walk

About this property

Royal Lancaster London

Family-friendly 5-star hotel near Natural History Museum
There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business center, 19 meeting rooms, and coworking spaces.

WiFi is free in public spaces. A 24-hour fitness center, multilingual staff, and tour/ticket assistance are also featured at the luxury Royal Lancaster London. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available.

This 5-star London hotel is smoke free.

  • 1 building
  • 411 guestrooms or units
  • 18 levels
  • 2 dining venues
  • Deli
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
Royal Lancaster London offers 411 accommodations with minibars and safes. Beds feature premium bedding. LCD televisions come with satellite channels. Bathrooms include showers, bathrobes, slippers, and designer toiletries.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and complimentary toiletries. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of Preferred Hotels & Resorts.

Languages

Arabic, Chinese (Cantonese), Czech, Danish, Dutch, English, Filipino, French, German, Italian, Japanese, Polish, Portuguese, Romanian, Spanish, Thai, Turkish, Vietnamese

Property amenities

Family friendly

  • Highchair
  • In-room child care (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 55.00 per day)
  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • English breakfast available for a fee daily: GBP 35 per person
  • 2 restaurants
  • 1 bar
  • 24-hour room service

Things to do

  • 24-hour fitness center
  • Archery
  • Bicycle rentals
  • Bicycle tour information
  • Bike parking
  • Private picnics

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Raised toilet seat
  • Vibrating pillow alarm
  • Visual fire alarm
  • Wheelchairs available on site

Room amenities

Entertainment

  • LCD TV
  • Satellite channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shower
  • Towels

Food and drink

  • Champagne service
  • Electric kettle
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board (on request)
  • Mobile key entry
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: GBP 20.00 per pet, per night
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 75.0 per day.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 35 per person
  • Airport shuttle fee: GBP 110.00 per person (one-way)
  • Self parking fee: GBP 55.00 per day
  • Pet fee: GBP 20.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 75.0 per day
  • Service fee: 5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Carte Blanche, Eurocard, Barclaycard, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector and a security system in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available.

This hotel will charge the guest's credit card for the first night's stay 24 hours before arrival for any bookings where payment for the stay will be made on site instead of at the time of booking.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Lancaster Hotel London
Royal Lancaster Hotel London
London Lancaster
Lancaster London England
Lancaster London Hotel London
Royal Lancaster London
Lancaster London Hotel
Royal Lancaster Hotel
Royal Lancaster London Hotel
Royal Lancaster
Lancaster London
Royal Lancaster London Hotel
Royal Lancaster London London
Royal Lancaster London Hotel London

Royal Lancaster London Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 749 out of 1007 reviews" "
Rating 8 - Good. 197 out of 1007 reviews" "
Rating 6 - Okay. 34 out of 1007 reviews" "
Rating 4 - Poor. 20 out of 1007 reviews" "
Rating 2 - Terrible. 7 out of 1007 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Phil

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Truly excellent
Excellent stay. Room was immaculate, the service both friendly and flawless, and the food both at Nipa Thai and breakfast could not have been bettered.
Stayed 2 nights in Feb 2024

8/10 Good

KRISHNAN, elizabethtown

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good location. Rooms small. But clean hotel.
Stayed 4 nights in Jan 2024

10/10 Excellent

Doaa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Five star hotel !
Stayed 1 night in Jan 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Ohoud

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2024

10/10 Excellent

Charlotte

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Oh my goodness me… literally checked in 6 hours ago and am that blown away by this hotel I have needed to submit my review early! Check in was outstanding, greeted by Tobias and upgraded to a Hyde Park view, celebrating daughters 21st. Service so far exceptional, from door to room. Wow, wow, wow! We will really enjoy our couple of days here, and we will definitely return. Room is perfect.

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

6/10 Okay

Jay

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

10/10 Excellent

Rayed

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is marvelous very near by Hyde Park with a an incredible view. The service and personnel are amazingly helpful and welcoming.
Stayed 4 nights in Dec 2023