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Royal Lancaster London

5.0 star property
Family-friendly 5-star hotel near London Eye

Choose dates to view prices

Photo gallery for Royal Lancaster London

Front of property - evening/night
Interior
Bar (on property)
Interior
Premium bedding, minibar, in-room safe, desk

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pet-friendly
  • Parking available
  • Gym

Explore the area

Map
Lancaster Terrace, London, England, W2 2TY
  • Hyde Park
    ‪2 min walk‬
  • Marble Arch
    ‪16 min walk‬
  • Oxford Street
    ‪4 min drive‬
  • London (LHR-Heathrow)
    ‪31 min drive‬

Room options

View all photos for Deluxe Room, 1 Bedroom

Deluxe Room, 1 Bedroom

Deluxe Room, 1 Bedroom

  • 20 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Room

Premium bedding, minibar, in-room safe, desk

Executive Room

  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Corner

Premium bedding, minibar, in-room safe, desk

Deluxe Corner

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite

Studio Suite

Studio Suite

  • 41 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Spires Suite

Spires Suite | Living room

Spires Suite

  • City view
  • 47 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Park Suite

Park Suite | Interior

Park Suite

  • 55 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Triple

Premium bedding, minibar, in-room safe, desk

Classic Triple

  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Classic Double Room (Classic Room)

Premium bedding, minibar, in-room safe, desk

Classic Double Room (Classic Room)

  • 20 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Studio Family Suite

Studio Family Suite

Studio Family Suite

  • 41 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

London

City center stay.At this London City Centre hotel, you'll be well placed to visit Hyde Park and Kensington Gardens, both within a 5-minute walk. Marble Arch and Kensington High Street are also within 2 miles (3 km).

What's nearby

  • Hyde Park - 2 min walk - 0.2 km
  • Kensington Gardens - 3 min walk - 0.3 km
  • Marble Arch - 16 min walk - 1.4 km
  • Kensington High Street - 18 min walk - 1.5 km
  • Oxford Street - 4 min drive - 2.0 km

Getting around

  • Lancaster Gate Underground Station - 2 min walk
  • London Paddington Station - 6 min walk
  • Heathrow Airport (LHR) - 47 min drive

Restaurants

  • ‪The Pride of Paddington - ‬5 min walk
  • ‪The Bear (Craft Beer Co.) - ‬4 min walk
  • ‪Nipa - ‬2 min walk
  • ‪Italian Gardens Café - ‬3 min walk
  • ‪The Victoria, Paddington - ‬4 min walk

About this property

Royal Lancaster London

Family-friendly 5-star hotel near London Eye
There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business center, 19 meeting rooms, and coworking spaces.

WiFi is free in public spaces. A 24-hour fitness center, multilingual staff, and tour/ticket assistance are also featured at the luxury Royal Lancaster London. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available.

This 5-star London hotel is smoke free.

  • 1 building
  • 411 guestrooms or units
  • 18 levels
  • 2 dining venues
  • Deli
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
Royal Lancaster London offers 411 accommodations with minibars and safes. Beds feature premium bedding. 55-inch LCD televisions come with satellite channels. Bathrooms include showers, bathrobes, slippers, and designer toiletries.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and complimentary toiletries. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of Preferred Hotels & Resorts.

Languages

Arabic, Chinese (Cantonese), Czech, Danish, Dutch, English, Filipino, French, German, Italian, Japanese, Polish, Portuguese, Romanian, Spanish, Thai, Turkish, Vietnamese

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Property amenities

Family friendly

  • High chair
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Self parking on site (GBP 55 per day)

Food and drink

  • Daily English breakfast available 7:00 AM to 11:00 AM for a fee: GBP 35 per person
  • 2 restaurants
  • A bar/lounge
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Archery
  • Bicycle rentals
  • Bicycle tours

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Raised toilet seat
  • Vibrating pillow alarm
  • Visual fire alarm
  • Wheelchairs on site

Room amenities

Entertainment

  • 55-inch LCD TV with satellite channels

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Champagne service
  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: GBP 20.00 per pet, per night
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 75.0 per day.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 35 per person
  • Airport shuttle fee: GBP 110.00 per person (one-way)
  • Self parking fee: GBP 55.00 per day
  • Pet fee: GBP 20.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 75.0 per day
  • Service fee: 5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Carte Blanche, Eurocard, Barclaycard, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector and a security system in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

This hotel will charge the guest's credit card for the first night's stay 24 hours before arrival for any bookings where payment for the stay will be made on site instead of at the time of booking.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Lancaster Hotel London
Royal Lancaster Hotel London
London Lancaster
Lancaster London England
Lancaster London Hotel London
Royal Lancaster London
Lancaster London Hotel
Royal Lancaster Hotel
Royal Lancaster London Hotel
Royal Lancaster
Lancaster London
Royal Lancaster London Hotel
Royal Lancaster London London
Royal Lancaster London Hotel London

Royal Lancaster London Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 782 out of 1008 reviews
Rating 8 - Good. 171 out of 1008 reviews
Rating 6 - Okay. 28 out of 1008 reviews
Rating 4 - Poor. 18 out of 1008 reviews
Rating 2 - Terrible. 9 out of 1008 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Harold T, Harvest

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Royal Lancaster is the best place we have stayed in London. The service is outstanding.
Stayed 1 night in May 2025

10/10 Excellent

Daniel

Stayed 2 nights in Feb 2025

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were amazing! Location was perfect.
Stayed 1 night in Feb 2025

10/10 Excellent

Leonard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

As always, excellent.
Stayed 2 nights in Nov 2024

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities
Amenities and Staff were phenomenal! Great location.
Stayed 2 nights in Feb 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay - beautiful Park Suite with wonderful views of Hyde Park. Close to Lancaster Gate tube station as well, making it extremely convenient to get around London. Gym is a great addition also, including a Peleton and Technogym treadmills! We will be returning in the future. Staff are incredibly friendly and will assist in any way they can with your needs! Thank you to the Royal Lancaster Hotel team!
Stayed 4 nights in Feb 2025

2/10 Terrible

Stuart

Stayed 2 nights in Feb 2025

10/10 Excellent

Charles

Stayed 3 nights in Feb 2025

10/10 Excellent

Danielle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous hotel near Hyde park. Comfortable bed. Restaurant in the hotel was great too. Will definitely be back!
Stayed 2 nights in Feb 2025

10/10 Excellent

Anthony, Friern Barnet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was excellent and the staff were absolutely fabulous. Always happy and willing to help
Stayed 1 night in Feb 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wish I’d stayed longer!!!

Stayed 1 night in Feb 2025

10/10 Excellent

Nikhil

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent experience
Stayed 1 night in Jan 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Yigal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet location a little far from the center but very close to the metro station. The hotel is in excellent condition, very clean and the staff is very kind and helpful. The breakfast is very rich.
Stayed 3 nights in Feb 2025

10/10 Excellent

charles

Stayed 1 night in Feb 2025

10/10 Excellent

María José

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service. Our room was just renovated and everything was done with the best quality. The staff always super friendly and attentive.
Stayed 2 nights in Jan 2025

10/10 Excellent

Sultan

Stayed 5 nights in Jan 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

4/10 Poor

Kam

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Adam

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Takoohi, San Francisco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything very clean. Pillows one was very flat two was too high. Heating system was blowing directly at the couch sitting direction. Some days there was no bottled water and enough English breakfast and earl grey tea. Toilet flush very stiff difficult to flush. Shower door hard to open. Thank you
Stayed 15 nights in Dec 2024

10/10 Excellent

Ibrahim

Stayed 4 nights in Jan 2025

10/10 Excellent

Fabiola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the Royal Lancaster!!! Beautiful property & the most attentive staff. Highly recommend.
Stayed 3 nights in Dec 2024

10/10 Excellent

OLUWATOYIN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good experience for my family and l.
Stayed 5 nights in Dec 2024