Location was fantastic and staff at the reception were friendly. Unfortunately the cleanliness of the unit was lacking. There were poo/skid marks in the toilet bowl and overall cleanliness was lacking. The shower with the shower curtain didnât work well and caused the entire toilet area to be wet every time a shower was taken.
Staff where great. Accomodation was fantastic and comfortable. Only issue I had was when I asked if bag storage was available I was told via hotels.com message no and there was not a reception desk. The was wrong. They have a reception desk with very helpful staff and the have baggage storage at no cost.
This hotel is horrible!
The rooms stink of a mixture of chlorine and drains.
The furniture is old and stained and cheap. Hopefully you can see from the pictures I have submitted.
The kitchenette and bathrooms looked ok.
AND they charged me ÂŁ5 to hold my luggage.
Do not stay here.
A fantastic hotel. Right in the heart of Covent Gardens. Staff very helpful when asking questions about the area . The rooms were clean and large. Would stay there again when I return to London
The staff were great and very friendly. The location was very convenient, as itâs just a short walk to Covent Garden. Kingsway is very busy and a little loud, but the windows do a great job of insulating against the noise.