4.5 out of 5

"Nice hotel, close to the hotel and the interstate. Enjoyed the buffet " More

By a verified traveller on Mon 09 Jul 2018

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Hotel Description

3-star hotel near Ontario Convention Center

Near the airport

Stay at this Ontario hotel and you'll be within 2 miles (3 km) of Ontario Convention Center and 6 miles (10 km) of Citizens Business Bank Arena. Ontario Mills Shopping Mall is within 6 miles (10 km) and Claremont McKenna College is within 9 miles (15 km).

Free shuttle, parking

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the business center, free WiFi in public areas, and free airport shuttle. Enjoy the fitness center and perks like free self parking.

Free Internet, flat-screen TVs

Featuring conveniences like sitting areas and refrigerators, the 180 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with cable channels. Microwaves, room service, and coffee/tea makers are also available.

Standard Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
C$117* Per night/room 8 Sep. - 9 Sep.

Executive Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Executive Room, 1 King Bed, Non Smoking (LEISURE)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Room, 2 Queen Beds, Accessible, Bathtub (Mobility)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 King Bed, Accessible, Non Smoking (Mobility, Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Holiday Inn Ontario Airport ratings based on 22 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Holiday Inn Ontario Airport

Everyone (5) Couples (2) Business (1) Family (2)
5 out of 5
Very service oriented and pleasant staff. room was super clean and attractive. Only downside is a really slow elevator

Posted by on 15 Aug. 2019

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Comment from Hotel Management

15 Aug. 2019 by alyssa

Thank you for leaving such a fantastic review. We are pleased to hear you enjoyed your stay. We hope to see you back soon, have a good day.

3 out of 5
It was not, in my opinion, an executive junior suite that I had paid extra for. Also I was under the impression that the breakfast buffet was included. The front desk staff was friendly and knowledgeable.

Posted by , from Ontario Ca on 24 Jun. 2019

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Comment from Hotel Management

29 Jun. 2019 by Alyssa

Mr. Mosey, we apologize for any miscommunication on our end. We hope you give us the chance to improve our services during your next stay. We are glad to hear that you enjoyed our front desk staff. We enjoyed having you! Until next time :-)

4 out of 5
We were promised 2 queens but when we arrived they were overbooked and couldn’t provide. Unacceptable. Don’t promise and then not come through.

Posted by on 16 Jun. 2019

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Comment from Hotel Management

17 Jun. 2019 by Alyssa

Thank you for taking the time to leave us a review. We apologize that we could not accommodate you during your stay. If there is anything else we can improve on please contact the property and we will do our best to meet your expectations. Have a good day!

5 out of 5

Posted by on 16 Mar. 2019

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Comment from Hotel Management

3 Apr. 2019 by Alyssa

Thank you for taking the time to leave us a review to better our services. We value your loyalty and we look forward to your next stay! Thank you for choosing IHG.

5 out of 5
Nice and comfortable. Close to restaurants and stores.

Posted by on 10 Mar. 2019

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Comment from Hotel Management

13 Mar. 2019 by Renee

Thanks for staying with us. We appreciate your feedback!

5 out of 5

Posted by on 30 Dec. 2018

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Comment from Hotel Management

30 Dec. 2018 by Mallory

Thank you for your wonderful review! We are so glad you enjoyed it. We hope to see you again very soon.

2 out of 5
Please have the hotel manager contact me at 314-692-9999, thank you. Peter Arneson

Posted by on 18 Dec. 2018

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Comment from Hotel Management

23 Dec. 2018 by Mallory

Mr. Arneson, we attempted to call the number you listed, but could not get a hold of you. Please, call our hotel at the number on our website. Thank you.

5 out of 5

Very nice hotel, close to the airport.

Pros: Clean, nice spacious rooms, friendly staff.
Cons: N/A
Location: Close to the airport, Buick access to the interstate.
Nice hotel, close to the hotel and the interstate. Enjoyed the buffet

Posted by , from Texas on 9 Jul. 2018

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Comment from Hotel Management

17 Jul. 2018 by Shari

Dear wilmer, Thank you for your Wonderful 5 star review of the Holiday Inn Ontario Airport. We are so happy you enjoyed the hotel and location. We hope we will see you again soon!

5 out of 5

5 out of 5- for airport location

Easy to get to, extremely wonderful friendly front desk staff! Thank you guys for making quick in and out a pleasure!

Posted by , from Salt LAke on 26 Apr. 2016

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Comment from Hotel Management

20 May 2016 by shurley@hiontario.com

Dear Gabi, Thank you for your wonderful 5 Star Review of the Holiday Inn Ontario Airport. We are so happy that you found our Front Desk Staff to be extremely wonderful and friendly. It is our pleasure to make your stay great! Sincerely, Shari Hurley Hotel Manager

4 out of 5

Clean, comfortable stay

Pros: Comfort and price
Location: Near the Ontario airport and convention center. Not much to do nearby unless you're there for a convention, but it is a great central location.
The hotel has been updated and has modern decor and is clean and comfortable. The staff were all very nice and helpful. We usually stay in a hotel with complimentary breakfast, which this does not have, and the buffet in the restaurant was a bit pricey for the offerings. There is a Marie Calendar's next door which worked out well for us. We also used the laundry facilities which worked perfectly. Wifi also seemed very adequate.

Posted by , from Nevada on 5 Oct. 2015

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Property Features

Holiday Inn Ontario Airport offers its guests an outdoor pool, a spa tub, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. You'll find a business center on site. Event space at this hotel measures 5000 square feet (450 square meters). The business-friendly Holiday Inn Ontario Airport also features multilingual staff, complimentary newspapers in the lobby, and laundry facilities. A roundtrip airport shuttle is free (available 24 hours). Self parking is free. This 3-star Ontario hotel is smoke free.

  • 1 building
  • 180 guestrooms or units
  • 4 levels
  • 5000 sq ft of conference space
  • 450 sq m of conference space
  • Built in 2012
  • Dining venue
  • Bar or lounge
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Convenience store
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free long-term parking , Free self parking

Transport

  • Airport: Ontario, CA (ONT-Los Angeles - Ontario Intl.) (3.9 km / 2.4 mi)
  • Train station: Ontario Station (4.9 km / 3.1 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Free self parking and extended parking

Room Amenities

Holiday Inn Ontario Airport offers 180 air-conditioned accommodations with safes and complimentary newspapers. Accommodations offer separate sitting areas. A pillow menu is available. Flat-screen televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Sitting area
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Pillow options
  • Bathtub or shower
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 11 AM.

Landings Restaurant and B - This restaurant serves breakfast and dinner.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 21

Special check-in instructions:

24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to get details.

Airport transportation is offered on request 24 hours a day. Fees may apply. For details, please contact the property in advance.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No cribs (infant beds) available

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 14.95 per person (approximately)
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Hotel ONTARIO AIRPORT
  • Holiday Inn ONTARIO AIRPORT
  • ONTARIO AIRPORT Holiday Inn
  • Holiday Inn Ontario Airport Hotel
  • Ontario Holiday Inn
  • Holiday Inn Ontario Airport Hotel Ontario
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.