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4.5 out of 5

"Everything and everyone was great, if ever in the area again I will only stay at the Hyatt Place. Staff was awesome. " More

By a verified traveller on Wed 07 Jun 2017

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Hotel Description

3-star hotel near Ontario Mills Shopping Mall, connected to a shopping center

In entertainment district

You'll be within half a mile (1 km) of Ontario Mills Shopping Mall and 2 miles (3 km) of Citizens Business Bank Arena with a stay here. Ontario Convention Center and Victoria Gardens are also within 6 miles (10 km).

Free shuttle, parking

This hotel features an outdoor pool, a fitness center, and a restaurant. Traveling on business? Take advantage of the business center, free WiFi in public areas, and free airport shuttle. Relax with a drink at the bar/lounge and enjoy perks like free self parking.

Free WiFi, comfy beds

The 127 guestrooms feature comforts like pillowtop beds and premium bedding, while sitting areas and refrigerators offer the conveniences of home. Other amenities include free WiFi, sofa beds, and plasma TVs with digital channels.

Room, Multiple Beds

Bed Count 2 Full Beds Maximum Occupancy 6 Max
C$137* Per night/room 17 Nov. - 18 Nov.

Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed with Sofabed (High Floor)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, Multiple Beds (High Floor)

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Hyatt Place Ontario / Rancho Cucamonga ratings based on 20 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hyatt Place Ontario / Rancho Cucamonga

Everyone (9) Couples (2) Family (1)
3 out of 5
The building, room and staff were excellent. The only 2 things that I had issues with were the doors slam easily (should be changed to soft close doors) and when they do, it can shake all the other doors around them. The biggest issue we had was the air conditioning unit in the room. It is a big box in the bedroom with the thermostat in the living room. When you set the temperature for sleeping, the unit comes ON AND OFF ALL NIGHT LONG and it sounds like a freight train when it turns on. It makes sleeping very difficult.

Posted by on 19 Aug. 2019

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5 out of 5

Posted by on 18 Aug. 2019

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5 out of 5

Posted by on 24 Jun. 2019

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4 out of 5
Everybody was very nice. I can’t believe you have to pay for your breakfast. We’re from Texas

Posted by on 12 Apr. 2019

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Comment from Hotel Management

24 Apr. 2019 by Manager

Thank you for your feedback. Please join our World of Hyatt membership program and enjoy free breakfast during your stay!

5 out of 5
llllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllll

Posted by on 11 Mar. 2019

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Comment from Hotel Management

19 Mar. 2019 by Dominique

Thank you for staying with us. Please do keep us in mind for future needs.

5 out of 5
Great Room. Very clean and modern No issues Would stay again

Posted by on 27 Jan. 2019

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Comment from Hotel Management

29 Jan. 2019 by Dominique

Thank you for your recent feedback. Please keep us in mind for future needs.

5 out of 5

Awesome

Everything and everyone was great, if ever in the area again I will only stay at the Hyatt Place. Staff was awesome.

Posted by on 7 Jun. 2017

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5 out of 5

4 nights for business

All staff were helpful, friendly and professional. Made me feel right at home. Wonderful breakfast and a special thanks to Renee. I'll be back!

Posted by , from Charlotte, NC on 7 May 2017

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5 out of 5

Excellent hotel

I loved everything about this hotel. I had to stay a week, so I wanted aomething convinent, comfortable and afforadble. Even the options for the hot breakfast was great. Check-in/check-out was fast friendly and easy. Great staff! Always greeted with a smiile and a hearty Hello! Highly recommend to any business and weary traveler. Their excellent service is testiment to why they are always full!

Posted by , from CA on 28 Jul. 2016

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5 out of 5

Great hotel in a wonderful location

Pros: Spacious rooms, clean bright lobby and hallways and the free breakfast.
Location: Hotel is located by a big mall and other stores and restaurants. This is all within walking distance which was great for my family.
Big spacious room for my family that was clean and very comfortable. The free breakfast was incredible, with many options. The hotel was clean and the staff was very friendly and helpful. The hotel is close to other restaurants and activities, we were able to walk to the mall next door for a movie and dinner. We will be staying here again when in the area.

Posted by , from Kansas City on 29 Jun. 2016

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About the Hyatt Place Ontario / Rancho Cucamonga

Location 4760 Mills Cir, Ontario, CA 91764

Property Features

Hyatt Place Ontario / Rancho Cucamonga offers its guests an outdoor pool and a fitness center. Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. Event space at this hotel measures 850 square feet (79 square meters). The business-friendly Hyatt Place Ontario / Rancho Cucamonga also features a vending machine, concierge services, and complimentary newspapers in the lobby. A roundtrip airport shuttle is free (available 24 hours). Free self parking is available. This 3-star Ontario hotel is smoke free.

  • 1 building
  • 127 guestrooms or units
  • 6 levels
  • 850 sq ft of conference space
  • 79 sq m of conference space
  • Built in 1998
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Snack bar/deli
  • Sofa bed
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Ontario, CA (ONT-Los Angeles - Ontario Intl.) (5.8 km / 3.6 mi)
  • Train station: Rancho Cucamonga Station (3.4 km / 2.1 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Free self parking

Room Amenities

Hyatt Place Ontario / Rancho Cucamonga offers 127 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Accommodations offer separate sitting areas and include sofa beds. Pillowtop beds feature premium bedding. 42-inch plasma televisions come with premium digital channels and pay movies. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers. This Ontario hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Bathrooms are partially open
  • Sitting area
  • Pillowtop beds
  • Pull-out sofa bed
  • HD television
  • Digital channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 6:00 AM to 9:30 AM and on weekends from 6:00 AM to 10:00 AM.

Hyatt Place Ontario / Rancho Cucamonga has a restaurant on site.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Special check-in instructions:

It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Airport transportation is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • Pets: USD 75 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 50 lbs)

Policies

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • Service animals exempt from fees/restrictions
  • Debit cards not accepted
  • No rollaway/extra beds available
  • Minimum guest age is 18

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 15.00 per day

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: USD 11.85 per person (approximately)
  • Pet fee: USD 75 per accommodation, per stay (maximum USD 175 per stay) plus USD 100 one-time cleaning fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hyatt Place Ontario
  • Hyatt Place Ontario Rancho Cucamonga
  • Hyatt Place Rancho Cucamonga
  • Hyatt Place Rancho Cucamonga Hotel
  • Hyatt Place Rancho Cucamonga Hotel Ontario
  • Ontario Hyatt Place
  • Hyatt Ontario Mills
  • Hyatt Place Ontario / Rancho Cucamonga Hotel Ontario
  • Ontario Hyatt
  • Hyatt Place Ontario Rancho Cucamonga Hotel
  • Hyatt Ontario Rancho Cucamonga
  • Hyatt Place Ontario / Rancho Cucamonga Hotel
  • Hyatt Place Ontario / Rancho Cucamonga Ontario
  • Hyatt Place Ontario / Rancho Cucamonga Hotel Ontario

You should know

  • Hyatt Place Ontario / Rancho Cucamonga offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.