Hyatt Place Ontario / Rancho Cucamonga

3.0 star property
Hotel near Ontario Mills Shopping Mall, connected to a shopping center in Ontario

Choose dates to view prices

Photo gallery for Hyatt Place Ontario / Rancho Cucamonga

Exterior
Premium bedding, pillowtop beds, desk, laptop workspace
Outdoor pool
Lobby
Premium bedding, pillowtop beds, desk, laptop workspace

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi

Explore the area

View in a map
4760 Mills Cir, Ontario, CA, 91764
  • Place, Ontario Mills Shopping Mall
    ‪2 min walk‬
  • Place, iFLY Indoor Skydiving - Ontario
    ‪5 min walk‬
  • Place, Toyota Arena
    ‪3 min drive‬
  • Airport, Ontario, CA (ONT-Los Angeles - Ontario Intl.)
    ‪4 min drive‬

Room options

Room, Multiple Beds

9.0 out of 10
Wonderful
(39 reviews)
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Standard Room, 1 King Bed with Sofa bed

8.6 out of 10
Excellent
(38 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, Multiple Beds (High Floor)

8.8 out of 10
Excellent
(14 reviews)
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed (High Floor)

9.0 out of 10
Wonderful
(9 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Accessible, Bathtub

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 4
  • 1 King Bed

2 Double Beds

  • Sleeps 6

King Room

  • Sleeps 4

King Room With Accessible Roll-in Shower

  • Sleeps 4

Ada King Room With Tub

  • Sleeps 4

King Room With Sofa Bed-High Floor

  • Sleeps 4

Hf Double Sfbd

  • Sleeps 6

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About the area

Ontario

Arena District stay.With a stay at this Arena District hotel, you'll be within half a mile (1 km) of Ontario Mills Shopping Mall and 2 miles (3 km) of Toyota Arena. Victoria Gardens and Ontario Convention Center are also within 6 miles (10 km).

What's nearby

  • Ontario Mills Shopping Mall - 2 min walk - 0.2 km
  • iFLY Indoor Skydiving - Ontario - 5 min walk - 0.5 km
  • Villaggio Nail Spa - 13 min walk - 1.2 km
  • Scandia Amusement Park - 1 min drive - 2.6 km
  • Toyota Arena - 3 min drive - 3.0 km

Getting around

  • Upland Station - 9 min drive
  • Los Angeles - Ontario Intl. Airport (ONT) - 12 min drive

Restaurants

  • ‪Dave & Buster's - ‬5 min walk
  • ‪Rainforest Cafe - ‬3 min walk
  • ‪Panda Express - ‬12 min walk
  • ‪Market Broiler Ontario - ‬11 min walk
  • ‪Charleys Philly Steaks - ‬9 min walk

About this property

Hyatt Place Ontario / Rancho Cucamonga

Hotel near Ontario Mills Shopping Mall, connected to a shopping center in Ontario
Hyatt Place Ontario / Rancho Cucamonga offers its guests an outdoor pool and a fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and a meeting room. Event space at this hotel measures 850 square feet (79 square meters) and includes conference space. The business-friendly Hyatt Place Ontario / Rancho Cucamonga also features a vending machine, a garden, and concierge services. Self parking is free.

This Ontario hotel is smoke free.

  • 1 building
  • 127 guestrooms or units
  • 6 levels
  • 850 sq ft of conference space
  • 79 sq m of conference space
  • Built in 1998
  • To-go breakfast (free)
  • Deli
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hyatt Place Ontario / Rancho Cucamonga offers 127 accommodations with complimentary newspapers and coffee/tea makers. Accommodations offer separate sitting areas and include sofa beds. Pillowtop beds feature premium bedding. 42-inch plasma televisions come with premium digital channels and pay movies. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers.

This Ontario hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 42-inch HDTV with premium digital channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay (maximum USD 175 per stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards, and outdoor lighting in each accommodation. Cashless payment methods are available for all transactions.

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.

Property is also known as

Hyatt Place Ontario
Hyatt Place Ontario Rancho Cucamonga
Hyatt Place Rancho Cucamonga
Hyatt Place Rancho Cucamonga Hotel
Hyatt Place Rancho Cucamonga Hotel Ontario
Ontario Hyatt Place
Hyatt Ontario Mills
Hyatt Place Ontario / Rancho Cucamonga Hotel Ontario
Ontario Hyatt
Hyatt Place Ontario Rancho Cucamonga Hotel
Hyatt Ontario Rancho Cucamonga
Hyatt Place Ontario / Rancho Cucamonga Hotel
Hyatt Place Ontario / Rancho Cucamonga Ontario
Hyatt Place Ontario / Rancho Cucamonga Hotel Ontario

Hyatt Place Ontario / Rancho Cucamonga Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 566 out of 1003 reviews
Rating 8 - Good. 206 out of 1003 reviews
Rating 6 - Okay. 98 out of 1003 reviews
Rating 4 - Poor. 71 out of 1003 reviews
Rating 2 - Terrible. 62 out of 1003 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Elizabeth

Stayed 1 night in Sep 2025

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

2/10 Terrible

Chih Cheng, Fremont

Stayed 2 nights in Sep 2025

6/10 Okay

Teresa, Bakersfield

Travelled with family
I reserved a big room since we had 6 adults in our family and the room only had two beds. The “sofa bed” was only a sofa so my siblings had to sleep on the floor.
Stayed 1 night in Sep 2025

10/10 Excellent

George

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean room
Stayed 1 night in Sep 2025

10/10 Excellent

Bryanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

8/10 Good

Robert

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff.
Stayed 2 nights in Sep 2025

10/10 Excellent

lei

Stayed 7 nights in Sep 2025

8/10 Good

li jiuan

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Jorge

Stayed 2 nights in Sep 2025

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

2/10 Terrible

Quanhua

Liked: Cleanliness, staff & service, property conditions & facilities
Some kind noise manufacturing next to the window
Stayed 1 night in Sep 2025

8/10 Good

Andrew

Travelled with family
Liked: Cleanliness, staff & service

It was "ok."

I've stayed at other Hyatt Places before with the same layout, which I like. However, it is time to upgrade some of the amenities in the room such as USB charging ports. The mattress in the room needed to be changed as there were body impression on both sides of the bed. This particular room was facing the side of the freeway, which made the vehicle noise noticeable. As far as the breakfast goes, it would have been nice to have sausage one day and bacon the next. Also, I prefer the self made waffles which are fresher than the frozen ones used at this particular Hyatt Place. The one plus was that this Hyatt was located right near the Ontario Mills Mall and mulitiple restaurants.
Stayed 2 nights in Sep 2025

8/10 Good

Lornette

Stayed 2 nights in Sep 2025

10/10 Excellent

Shrutakirti

Stayed 1 night in Aug 2025

10/10 Excellent

Silvia

Stayed 2 nights in Sep 2025

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

Paola

Travelled with family
Liked: Staff & service
Disliked: Room comfort

Will not be staying there again

Did not sleep well bed was very uncomfortable. Room smelled like humidity and AC blew out this humidity smell that made the stay very uncomfortable. Staff was nice , but the hotel needs updating
Stayed 2 nights in Sep 2025

6/10 Okay

Elizabeth

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Rajbeer

Liked: Cleanliness, staff & service
We stayed here for a wedding so it was conveniently located near the venue. The staff was super helpful and really nice. Breakfast was OK. The bed and couch were uncomfortable. The toilet was like a foot off the ground. And the shower was extremely dated. It wasn’t dirty, but it could use a facelift. Good staff, though. Just not the most comfortable.
Stayed 4 nights in Aug 2025

4/10 Poor

Norma

Travelled with family, Travelled with family and small children
Disliked: Amenities
Staff was friendly but management didn’t work with us when we departed a day early for an emergency and didn’t issue us a refund. The door lock to our room had recently been changed and unlocking was a challenge every single time, stayed 2 of 3 nights and every morning the breakfast items were exactly the same with no variation in a single item. Found roaches roaming on parking lot next to pool on both nights we were there. Had used this hotel for a one night stay before and made decision to stay again for a long weekend but based on this trip would not stay here again, there are many similar options in the area
Stayed 3 nights in Aug 2025

10/10 Excellent

Keirsten

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean
Stayed 2 nights in Aug 2025

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Expected better

check in was ok, front desk lady was super nice. However, the room smelled like weed so I had to ask for a different room. Second room as ok, sofas had stains tho ( for both rooms ). Wouldn’t book here again.
Stayed 1 night in Aug 2025

6/10 Okay

belen

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025