"Nice hotel to stay at for the weekend. The room was pretty nice as well. A little disappointed the ice maker didn't work. " More

By a verified traveller on Mon 21 May 2018

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Hotel Description

3.5-star hotel near Ontario Convention Center

Close to airport

A stay at this hotel places you within half a mile (1 km) of Ontario Convention Center and 6 miles (10 km) of Ontario Mills Shopping Mall. Also within 9 miles (15 km) are Claremont McKenna College and Victoria Gardens.

Free shuttle, parking

This hotel features a restaurant, an outdoor pool, and a beach bar. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free airport shuttle. Enjoy the outdoor tennis court and perks like free self parking.

Comfy beds, LCD TVs

Boasting comforts like pillowtop beds and premium bedding, the 299 guestrooms also offer room service and LCD TVs with cable channels. Coffee/tea makers, hair dryers, and phones are also available.

2 Double Beds, Non-Smoking room

Bed Count 2 Full Beds Maximum Occupancy 4 Max
C$85* Per night/room 25 Aug. - 26 Aug.

1 King Bed, Non-Smoking Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Ontario Gateway Hotel ratings based on 47 Verified Reviews

Review Summary
3.2 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Ontario Gateway Hotel

Everyone (28) Family (6)
4 out of 5

Posted by on 14 Jul. 2019

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4 out of 5

Posted by on 20 Jun. 2019

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Comment from Hotel Management

28 Jun. 2019 by Guest Services

Thank you

1 out of 5
The lobby was very nice. Don't trust pictures on a website, the room was dirty, the air conditioning didn't work and the window was broken.

Posted by on 10 Jun. 2019

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Comment from Hotel Management

12 Jun. 2019 by Guest Services

We apologize for the issues you experienced. We appreciate your comments.

4 out of 5

Posted by on 28 May 2019

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Comment from Hotel Management

30 May 2019 by Guest Services

Thank you

4 out of 5
hotel was nice, the only thing that is bothering is the airport due to noise.

Posted by on 23 May 2019

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Comment from Hotel Management

19 Jun. 2019 by Guest Services

Thank you

4 out of 5

Posted by on 23 May 2019

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Comment from Hotel Management

30 May 2019 by Guest Services

Thank you

2 out of 5
Very run down and dated. Picked this location because we were here for one night and no vehicle. Is has a “restaurant & Bar” . During check-in , I asked when the bar would open , was told at 4. At 4:15 both the restaurant and bar where still closed. Had to to take a cab to dinner. Upon returning bar was open and bartender says he was told to open at 5.

Posted by on 17 May 2019

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4 out of 5

Posted by on 2 May 2019

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Comment from Hotel Management

6 May 2019 by Guest Services

Thank you

2 out of 5
The condicion of the hotel is bad. Dirty carpets, sheets and we spot mold in one on the bathroom. The hotel looks good on pictures but the really is other. We will never book in this hotel. Overall a bad experience.

Posted by on 20 Apr. 2019

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Comment from Hotel Management

3 May 2019 by Guest Services

We apologize for the issues you experienced. We have started our renovation. Please contact Gio if you have any further questions.

2 out of 5
Gym was out of service. (Other people’s) hair was found in the shower and the shower curtain. Bathroom area sporadically cleaned from day-day. Bed was uncomfortable and now the cleanliness of the sheets was in question. Furniture in room was well worn.

Posted by on 18 Mar. 2019

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Comment from Hotel Management

1 Apr. 2019 by Guest Services

We apologize for the issues your had experienced. We will address the issues you have indicated.

About the Ontario Gateway Hotel

Location 2200 E Holt Blvd, Ontario, CA 91761

Renovations + Closures

The property will be renovating from 07 August 2019 to 16 January 2021 (completion date subject to change). The following areas are affected:

  • Exterior
  • Select guestrooms

Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Property Features

Ontario Gateway Hotel offers its guests an outdoor tennis court and an outdoor pool. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at one of the bars, which include a beach bar and a bar/lounge. Public spaces have free WiFi. There's an onsite 24-hour business center. The business-friendly Ontario Gateway Hotel also features multilingual staff, a picnic area, and concierge services. A roundtrip airport shuttle is free (available 24 hours). Free self parking is available. This 3.5-star Ontario hotel is smoke free.

  • 299 guestrooms or units
  • 3 levels
  • Dining venue
  • Bar on the beach
  • Bar or lounge
  • Coffee shop
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Outdoor picnic space
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Refrigerator in a common area

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Outdoor tennis court

Internet

Available in some public areas: Free WiFi

Parking

Free long-term parking , Free self parking

Transport

  • Airport: Ontario, CA (ONT-Los Angeles - Ontario Intl.) (2.4 km / 1.5 mi)
  • Train station: Ontario Station (4.5 km / 2.8 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Free self parking and extended parking

Room Amenities

Ontario Gateway Hotel offers 299 air-conditioned accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature premium bedding. 37-inch LCD televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests can enjoy buffet breakfast for a fee.

Pacific Grill - This restaurant serves breakfast and lunch.

D Street Bar and Grill - This diner serves dinner only. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3 PM

Special check-in instructions:

24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to get details.

Airport transportation is offered on request 24 hours a day. Fees may apply. For details, please contact the property in advance.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pets

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per day

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 10 and USD 15 for adults, USD 6.95 and USD 6.95 for children (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Toronto Radisson

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.