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El Encanto All Inclusive Resort at Hacienda Encantada

4-star property
Carr Transpeninsular KM 7.3 Suite A3, Cabo San Lucas, BCS 1-855-887-0424
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3.8 out of 5
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See all 6 Travelocity Reviews

"The place was great, the staff were helpful, the food was amazing and the views were outstanding. However there is no night life - everything closes b ... " More

By a verified traveller on Tue 25 Feb 2020

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Hotel Description

4-star beach property near Medano Beach

Oceanside stay

Stay at this Cabo San Lucas property and you'll be within 9 miles (15 km) of Puerto Paraiso Mall and Marina Cabo San Lucas. Desert Park Natural Reserve is within 9 miles (15 km) and The Arch is within 12 miles (20 km).

All-inclusive

A full-service spa, 5 restaurants, and 3 outdoor pools are all featured at this all-inclusive property. There's fun for all ages with a free kid's club and a children's pool, and families will appreciate the onsite laundry facilities. Enjoy the 2 indoor tennis courts and perks like free valet parking and free WiFi.

Free WiFi, balconies

The 72 guestrooms feature free WiFi, flat-screen TVs with satellite channels, and thoughtful touches like pillow menus and bathrobes. Other amenities include balconies, 24-hour room service, and minibars.

Studio, Garden View

Bed Count 1 King Bed Maximum Occupancy 4 Max
C$426* Per night/room 18 Jul. - 19 Jul.

Premium Suite, 2 Bedrooms, Ocean View

Bed Count 1 King Bed Maximum Occupancy 8 Max

Luxury Suite, Private Pool

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Studio, Ocean View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Premium Suite, 1 Bedroom, Ocean View

Bed Count 1 King Bed Maximum Occupancy 4 Max

El Encanto All Inclusive Resort at Hacienda Encantada ratings based on 6 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for El Encanto All Inclusive Resort at Hacienda Encantada

Everyone (3) Couples (2) Family (1)
4 out of 5
The place was great, the staff were helpful, the food was amazing and the views were outstanding. However there is no night life - everything closes by 10pm - and even if you are all inclusive you have to sign the check every time you get anything, which can feel a bit restricting/limiting compared to other all inclusives you may have experienced. That being said, the place is amazing, and we had a lot of fun.

Posted by on 25 Feb. 2020

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Comment from Hotel Management

27 Feb. 2020 by Alondra Talamantes Front Desk Manager

We're sorry to hear your experience wasn't 100% pleasant, be sure our intentions are always to provide you with a unique vacation experience. We really appreciate your feedback and be sure we will take your recommendations to become better. Overall, we hope you had a wonderful time at Cabo and we look forward to welcome you back. Best regards.

5 out of 5
Staff was amazing. Food was delicious. Drinks were cold. Had a wonderful time.

Posted by on 3 Feb. 2020

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Comment from Hotel Management

5 Feb. 2020 by Alondra Talamantes Front Desk Manager

Thank you very much for your feedback! We hope to see you in the future again!

1 out of 5
ALL INCLUSIVE IT IS NOT Checking in we were told you get a 25% discount for room service also any steak, lobster, lamb you will be charged 25.00 USD my I treated my sister to this vacation which she is handicapped and i had reserved a room with two beds they brought us a cot for the second bed, food was unsatisfactory except breakfast was the only good meal, you have to wear a bracelet and sign for any food or beverages at any of their restaurants I stayed two nights until I found another resort and paid for another 6 nights there. Because I had to stay two nights they would not refund any of the other 6 nights not used save your money look for an ALL INCLUSIVE RESORT read all fine print

Posted by on 27 Jun. 2019

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5 out of 5
Completely met all my expectations from arrival to departure. The check in process was smooth. Our room was

Posted by on 23 Jan. 2019

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Comment from Hotel Management

4 Feb. 2019 by Alondra Talamantes Concierge

First of all I would like to personally thank you for the preference to our beautiful Hacienda Encantada Resort & Spa, Thank you for your feedback. We are looking forward for your next visit!

3 out of 5

Bad ending to a nice vacation.

The resort was beautiful, the scenery was outstanding. The staff was friendly, helpful and attentive. We had great food the first few days and the last two we went to restaurant near our room and my daughter had pizza it wasn’t cooked all the way, I got a ssandwich didn’t taste right. By our last night we ordered room service and my salad looked like it was sitting out and old I wouldn’t eat it. That evening both my daughter and I were vomiting and had diarrhea not sure from what. That was our last night there we don’t know if it was the food or water, just know I don’t know how we made it home on the long plane ride. It has taken three days for us to recover. It’s a shame the vacation was good for the most part, the staff was great but it didn’t end well. We wouldn’t go back or recommend.

Posted by on 16 Mar. 2018

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Comment from Hotel Management

8 Jun. 2018 by Armando Briseno CM

We offer you an apology for the discomfort caused to your daughter and you. We are going to review the situation with food because this is very unusual. Thank you for your comments and hopefully give us a second chance.

5 out of 5

Beautiful views, wonderful staff, gorgeous grounds

You can’t go wrong here. Delightfully designed with thoughtful touches throughout the property - highly recommend staying at Hacienda Encantada. See whales and enjoy cozy evenings around the fireplace.

Posted by , from worldwide traveler on 28 Feb. 2018

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Comment from Hotel Management

8 Mar. 2018 by Freddie

We are So happy to hear you enjoyed your stay and had a fun trip, please feel always welcome to El Encanto At Hacienda Encantada.

About the El Encanto All Inclusive Resort at Hacienda Encantada

Location Carr Transpeninsular KM 7.3 Suite A3, Cabo San Lucas, BCS 23410

All-inclusive Details

  • Aerobics classes/lessons included
  • Taxes included
  • Onsite entertainment and activities included
  • 24-hour room service
  • Language classes/lessons included
  • Buffet and à la carte dining
  • Gratuities included
  • Cooking classes/lessons included
  • Additional gratuities accepted
  • Airport transfers not included
  • Fitness facilities included
  • All food and beverages included
  • Laundry/dry cleaning services not included
  • All available beverages included
  • Minibar (all beverages included)
  • Tennis lessons included
  • Spa/beauty facilities and services not included
  • Surcharge for room service
  • Meals and drinks at companion properties included
  • Activities/services from independent operators not included
  • All onsite activities, and facilities and equipment included
  • Offsite tours not included
  • Onsite live performances included

Property Features

El Encanto All Inclusive Resort at Hacienda Encantada is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. El Encanto All Inclusive Resort at Hacienda Encantada offers its guests a full-service spa, 3 outdoor swimming pools, an outdoor tennis court, and indoor tennis courts. There are 5 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 3 poolside bars and a bar/lounge. Public spaces have free WiFi. Business amenities include a business center and a meeting room. Event space at this property measures 448.15 square feet (42 square meters) and includes conference space. A children's pool, a fitness center, and a terrace are also featured at the family-friendly El Encanto All Inclusive Resort at Hacienda Encantada. A shuttle from the airport to the hotel (available on request) is available for a fee. Free self parking and valet parking are available. This 4-star Cabo San Lucas property is smoke free.

  • 72 guestrooms or units
  • 5 dining venues
  • 3 bars by the pool
  • 448.15 sq ft of conference space
  • 42 sq m of conference space
  • Built in 2016
  • Bar or lounge
  • Coffee shop
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 3
  • Children's pool
  • Supervised childcare/activities (free)
  • Free WiFi
  • Outdoor tennis court
  • Indoor tennis courts - 2
  • Children's club (free)
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Airport: Los Cabos Intl. Airport (SJD) (38.3 km / 23.8 mi)
  • Property shuttles: Airport pick-up
  • Parking: Free valet parking and self parking

Room Amenities

El Encanto All Inclusive Resort at Hacienda Encantada offers 72 accommodations with minibars and safes. Rooms open to balconies. A pillow menu is available. Flat-screen televisions come with premium satellite channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. This Cabo San Lucas property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

  • Private balcony
  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Pillow options
  • Shower
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Los Riscos - Overlooking the ocean, this restaurant specializes in seafood and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

La Trajinera - This restaurant specializes in Mexican cuisine and serves dinner only. Guests can enjoy drinks at the bar.

Las Marías - Overlooking the ocean, this restaurant specializes in Mexican cuisine and serves breakfast only.

Barolo - This restaurant specializes in Italian cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.

El Edén - This restaurant specializes in local and international cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

24-hour room service is available.

Spa Services

  • Number of treatment rooms 8
  • Outdoor treatment areas
  • Couples treatment rooms
  • Massages on beach
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Spa tub in spa
  • Steam room in spa
  • Minimum age to access spa is 18
  • Reflexology
  • Sports massage
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Airport shuttle service is available on request from 6 AM to 11 PM. Fees may apply. Contact the property in advance to make arrangements.

Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Airport shuttle service is offered on request from 6 AM to 11 PM. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Cribs (infant beds) are available for USD 10.0 per night.

Pet Policy

  • Pets and service animals are not allowed at El Encanto All Inclusive Resort at Hacienda Encantada

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.Contactless check-out is available.Each guestroom is kept vacant for a minimum of 48 hours between bookings.

  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Debit cards
  • Property confirms they are implementing guest safety measures
  • Gap period enforced between guest stays 48 hours
  • Contactless check-out is available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 120 per vehicle
  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • El Encanto All Inclusive Resort Hacienda Encantada
  • El Encanto All Inclusive Hacienda Encantada Cabo San Lucas
  • El Encanto All Inclusive Hacienda Encantada
  • Encanto Inclusive Hacienda En

You should know

  • El Encanto All Inclusive Resort at Hacienda Encantada offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Pool access available from 8:00 AM to 9:00 PM.
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.