"This hotel was absolutely wonderful. The service was great, they went above and beyond. The staff at the beach the concierge We loved that we cou
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4.5-star beachfront property near Cabo Real Golf Course
On the beach
Stay at this San Jose del Cabo property and you'll be within half a mile (1 km) of Desert Park Natural Reserve and 2 miles (3 km) of Cabo Real Golf Course. Chileno Beach and Palmilla Beach are also within 6 miles (10 km).
All-inclusive
This all-inclusive property features a private beach, a full-service spa, and 6 restaurants. Relax with sun loungers and beach umbrellas, and cool off with a drink at the beachside bar. There's fun for all ages with a children's pool and a playground, and families will appreciate the onsite laundry facilities.
Paradisus Los Cabos - All Inclusive ratings based on 20 Verified Reviews
Review Summary
3.8
out of 5
4.0 out of 5.0
Room cleanliness4.0 out of 5.0
Service & staff4.0 out of 5.0
Room comfort4.5 out of 5.0
Hotel condition4.0 out of 5.0
Guest reviews for Paradisus Los Cabos - All Inclusive
Everyone (12)Couples (4)Family (3)
2 out of 5
I paid extra for an ocean view and was put in a room with a limited view of the ocean, the glass around the balcony was filthy. We only spent 2 minutes in the main pool because it was full of flower buds from all of the palm trees, along with lots of bugs, the water was also very cloudy, we did not swim in that pool the remainder of our stay. The manager was nice and moved us to a swim up suite but we were unable to swim in there at times because of cleanliness. We spent multiple days with long periods of no electricity or air conditioning.
The buffet was only open for breakfast and the wait time for food at the other restaurants was extremely long, lunch options were very scarce. We went without dinner several nights and even spent over 100.00 taking a taxi to Dominos Pizza to eat dinner our final night there.
I have been to Los Cabos about 15 times since 2001 and I have stayed at many hotels that cost much less with much better food and overall experience.
I would not recommend this resort to anybody nor will I be returning.
Posted by Thomas on 6 Jul. 2022
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Comment from Hotel Management
8 Jul. 2022
by Guest service center management
Dear Thomas,
Thank you to share with us your comments about your most recent hosting experience.
We are sorry that this has been your perspective of the services that our hotel offers. We would like to tell you that every day our team carries out cleaning days to guarantee the maintenance of all areas within our hotel, however the pool area is outside, so some elements such as the weather can impact some areas.
Without a doubt, we will share your comments with the managers of each department in order to verify them in detail and thus implement adjustments in the services we offer.
We hope that in the future you will give us the opportunity to be your host hotel again so that you can see for yourself the adjustments that we will make and thus enjoy the Mexican Pacific once again.
Kindest regards
Guest service center management
5 out of 5
This hotel was absolutely wonderful. The service was great, they went above and beyond. The staff at the beach the concierge We loved that we could get in the beach
Posted by Martin, from Plainview on 11 Jun. 2022
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Comment from Hotel Management
13 Jun. 2022
by Guest service center management
Dear Martin,
Thank you for recognizing and highlighting the good work our colleagues do every day at our wonderful hotel. We hope that this could be one of many occasions in which you allow us to be your host and we hope that soon we can have you with us again to give you the best service in the pacific.
Best regards
Guest service center management
3 out of 5
Food was amazing, beds were super comfy. Butler service is hit or miss, not worth upgrading. David was our butler and gave us wrong info on services. No drink service for the swim up suites. Only at the main pool. Pools are too cold! Would be nice to have them heated during cooler months. We paid for the swimup and couldnt use it. Also, there is a charge for Covid testing. It was not mentioned anywhere until we were about to get swabbed. Thankfully we had 50.00 on us. Beach has really rough sand and water was freezing. Will not return.
Posted by Traci on 14 Apr. 2022
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Comment from Hotel Management
19 Apr. 2022
by Guest service center management
Dear Tracy,
Thank you for sharing with us your comments about your lodging experience at Paradisus Los Cabos. We are glad that you have enjoyed the services we offer and the amenities that our hotel has. However, we are sorry that your accommodation has had some ups and downs.
Of course, these comments will be shared with the rest of our team in order to verify them in detail and thus implement improvements in the services we offer.
We want you to know that part of our improvement process is to locate the opportunities areas that we have and after we implement programs to resolve these situations as soon as possible. These comments will be shared with our team for an appropriate follow-up.
At Paradisus Los Cabos we continuously strive to meet your needs and expectations; therefore your feedback is very important to us.
We hope to see you again soon in the Mexican pacific!
Best regards
Guest service center management
3 out of 5
Posted by Traci on 13 Apr. 2022
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4 out of 5
Posted by HEATHER on 5 Feb. 2022
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1 out of 5
I liked everything about the resort until I got food poisoning from their food specifically the eggs and they would not do anything about it. I’ve been sick for days in the worst pain I’ve ever felt in my life and I’m unable to go to work because I’m in bed. Would never recommend this place to anyone. Especially if it’s life or death.
Posted by Chelsey on 16 Dec. 2021
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Comment from Hotel Management
18 Dec. 2021
by Guest service center management
Dear Chelsey,
Thank you for your comments. We are sorry that this has been your perspective of the services that our hotel offers, however, it is important to mention that Paradisus Los Cabos has a huge commitment to the safety and well-being of all those who stay with us. The enormous level of security offered in our hotel is replicated in all the departments that make up us.
Currently our hotel has international certifications that support all procedures for the preparation and handling of food. These certifications help us to guarantee the quality of the services we offer and help us to fulfill our main objective, safety and well-being.
We are sorry that you have had a problem with your health while you were staying with us, however it is also important to mention that different factors can cause these situations. Take in consideration that when travel to other countries you expose yourself to different conditions than you are not used to, which can translate in some inconvenients, however, we can assure you that our hotels will always comply with all the standards to offer safety, quality and protection.
Your comments will be shared with the rest of our team. Thanks for your opinion.
Kind regards
Guest service center management
3 out of 5
3 of the restaurants were mediocre at best. two of the restaurants were very good
Posted by a verified traveller on 5 Jul. 2021
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Comment from Hotel Management
5 Jul. 2021
by Guest service center management
Dear guest
Thank you for sharing your most recent experience with us at our hotel. We regret not having reached the highest rating in our services, I can assure that these comments will be share with our team for an appropriate follow-up.
At Paradisus Los Cabos we continuously strive to meet your needs and expectations; therefore your feedback is very important to us.
We sincerely hope to have the opportunity to serve you again in Paradisus Los Cabos.
Best regards
4 out of 5
I like the beach access with a life guard staff. Limited number of restaurants and limited food menu. The restaurants with trainee staff resulted in slow food service, and taking incorrect orders on the first day of arrival. One of the restaurants offered their fastest menu without advising what was serving. We were told our choice of foods will not be ready in time before hearing what we wanted order.
When our kids were hungry in odd hours, the restaurants were closed and had to wait for dinner hours when we had no reservations because all restaruants were all booked.
Posted by a verified traveller on 7 Jul. 2019
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Comment from Hotel Management
8 Jul. 2019
by Guest Services
Thank you very much for your feedback, and we would like to offer you our deepest apology.
5 out of 5
Staff was very friendly. Resort is really nice. The ocean view room was really ocean view not like other resorts. It was beautiful.
Maid staff was awesome. Pool was awesome we forgot to make reservations for dinner and they did it for us.
The only downfall I see is making reservations for dinner. It commits you to a time and when your on vacation you don’t want commitments. That was the only thing I could point out which was no big deal.
Posted by a verified traveller on 15 Feb. 2019
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Comment from Hotel Management
15 Feb. 2019
by JulioC
Dear valued Guest,
We highly appreciate your comments and we are delighted to know you had a wonderful holidays with us.
My best Regards
5 out of 5
Ideal location with right amount of peace and excitement. The Paradisus team will make sure you feel at home and never want for anything. Get the Royal Service for an exceptional experience. Bana & Lapalapa Stan’s our amongst the other dining experiences. Pools are gorgeous. Spa is amazing.
Posted by a verified traveller on 30 Dec. 2018
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Comment from Hotel Management
1 Jan. 2019
by Julio C
Dear Guest,
Thanks for you comment, it is greatful for us to know that you have enoy the services from our resort and our Royal Service. We hope to see you in the near future.
All onsite activities, and facilities and equipment included
All non-motorized water sports included
Fitness facilities included
Yoga classes/lessons included
Aerobics classes/lessons included
Dancing classes/lessons included
Language classes/lessons included
Bartending classes/lessons included
Childcare not included
Scuba diving excursions not included
Snorkeling excursions not included
Scuba diving certification not included
Motorized water sports not included
Golf green fees not included
Spa/beauty facilities and services not included
Transportation to offsite activities not included
Offsite tours not included
Taxes included
All meals served buffet-style
Buffet and à la carte dining
All available beverages included
Scuba diving lessons not included
Windsurfing equipment not included
Sailboats not included
Snorkeling gear not included
Onsite entertainment and activities included
Surcharge for room service
Property Features
Paradisus Los Cabos - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Simply walk outside to feel the sun on your face at the white sand beach. Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. At Paradisus Los Cabos - All Inclusive you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. Free breakfast is served daily. There are 6 restaurants and 6 coffee shops/cafes, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include 6 bars/lounges, a beach bar, and a poolside bar. WiFi is free in public spaces. This all-inclusive property also offers a children's pool, a spa tub, and a fitness center. Self parking and valet parking are free. A complete renovation of Paradisus Los Cabos - All Inclusive was completed in December 2016. This 4.5-star San Jose del Cabo property is smoke free.
350 guestrooms or units
4 levels
4 buildings
6 dining venues
6 bars or lounges
6 coffee shops
77100 sq ft of conference space
7162.8 sq m of conference space
Built in 1989
Buffet breakfast (free)
Deli
Childcare (surcharge)
Beach lounge chairs
Towels for the beach
Umbrellas for the beach
Cabanas by the pool (surcharge)
Poolside lounge chairs
Umbrellas for the pool
Conference center
Business facilities
Coffee in lobby
Dry cleaning
Self-service laundry
Front desk (24 hours)
Staff is multilingual
Storage area for luggage
Tour and ticket information
Concierge
Wedding services available
Game room or arcade
Convenience store
Terrace
Garden
Gift shop
Beauty salon
Television in lobby
ATM
Onsite shopping
Bellhop
Elevator
No smoking on site
Bar on the beach
Bar by the pool
Swim-up bar
Internet
Available in all rooms:
Free WiFi
, Free wired internet
Available in some public areas:
Free WiFi
Parking
Free self parking
, Free valet parking
Transport
Parking: Free valet parking and self parking
Room Amenities
Paradisus Los Cabos - All Inclusive offers 350 accommodations, which are accessible via exterior corridors and feature free minibar items and laptop-compatible safes. Rooms open to balconies. Pillowtop beds feature down comforters. 50-inch flat-screen televisions come with premium satellite channels. Bathrooms include showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers. This San Jose del Cabo property provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include espresso makers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.
Private balcony
Pillowtop beds
Stocked minibar (free)
In-room dining (24 hours)
Flat-screen television
Satellite channels
Premium channels
Espresso maker
Hypo-allergenic bedding
Down blanket
Shower
Rainfall showerhead
Housekeeping (daily)
Nightly turndown service
Childcare in room (surcharge)
Hair dryer
Laptop safe
Bathrobes
Toiletries (free)
Telephone
Iron and ironing board
Desk
Sound-insulated rooms
Exterior corridor access
Climate control (air conditioning)
Ensuite bathroom
Wheelchair accessible
Food & Drink
Guests are served free buffet breakfast daily from 7:00 AM to 10:00 AM.
Ginger Bar - Onsite bar.
Gabi Bar - Onsite bar. Open daily.
Kanna Beach Bar - Onsite bar. Open daily.
Celsius - Swim up Bar - Onsite bar. Open daily.
The Reserve Lounge Bar - Onsite bar. Open daily.
24-hour room service is available.
Spa Services
Body treatments
Facial treatments
Number of treatment rooms 1
Couples treatment rooms
Massages on beach
Manicures and pedicures
Body wraps
Body scrubs
Aromatherapy treatments
Hydrotherapy treatments
Ayurvedic treatments
Sauna in spa
Spa tub in spa
Massages
Minimum age to access spa is 18
Hot stone massage
Deep tissue massage
Swedish massage
Prenatal massage
Steam room in spa
Thai massage
Reflexology
Sports massage
Hotel Policies
Check-in
Check-in time starts at 3:00 PM
Minimum check-in age is: 18
Check-in time ends at 12:30 AM
Special check-in instructions:
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Check-out
Check-out by noon
Payment types
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Cribs (infant beds) are not available.
Pet Policy
Pets and service animals are not allowed at Paradisus Los Cabos - All Inclusive
Policies
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). Guests must contact this property in advance to reserve cribs/infant beds and sofa beds. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property uses a grey water recycling system and eco-friendly cleaning products. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of No between bookings, and can be accessed from outside the building via exterior corridors. This property affirms that it follows the cleaning and disinfection practices of Yes and Yes. This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).
No rollaway/extra beds available
No cribs (infant beds) available
Children stay free
Service animals not allowed
Debit cards
Staffed front desk
Grey water recycling system
Property is cleaned with disinfectant
Staff wears personal protective equipment
Masks are available to guests
Gloves are available to guests
Protective clothing is not available to guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Social distancing measures are in place
Contactless check-in is available
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are available
Individually-wrapped food options are available for breakfast
Individually-wrapped food options are available for lunch
Individually-wrapped food options are available for dinner
Individually-wrapped food options are available through room service
gap period enforced between guest stays 72 hours
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
Hotel Names
Cabo Melia Real Resort
Cabo Melia Resort
Melia Cabo Real Beach Resort All Inclusive San Jose Del Cabo
Melia Cabo Real Beach San Jose Del Cabo
Meliá Cabo Real All Inclusive Beach
Meliá Cabo Real Beach
Meliá All Inclusive Beach
Paradisus Melia Cabos All Inclusive San Jose del Cabo
Paradisus Los All Inclusive
Paradisus Los Cabos
Paradisus Los
Paradisus Los Cabos
Paradisus Los Cabos All Inclusive
Paradisus Los Cabos - All Inclusive San Jose del Cabo
Paradisus Los Cabos - All Inclusive All-inclusive property
You should know
Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
