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4.3 out of 5

"Love this place. Highly recommend. " More

By a verified traveller on Sun 05 Jun 2022

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Hotel Description

4.5-star beachfront property near Medano Beach

On the beach

Within a 10-minute walk of this Cabo San Lucas property, you'll find Medano Beach and San Lucas Bay. Marina Cabo San Lucas and Cabo San Lucas Country Club are also within 3 miles (5 km).

All-inclusive

This all-inclusive property features free water park access, a full-service spa, and a nightclub. Enjoy a day at the beach scuba diving, or relax with sun loungers. Enjoy a meal in one of the 6 restaurants and perks like free buffet breakfast and free self parking.

Junior Suite, Partial Ocean View (M)

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Suite, Ocean View (B2C-US)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite (Standard, M)

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Suite, Ocean View (M)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Junior Suite, Oceanfront (B2C-US)

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Junior Suite, Beachfront (M)

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Riu Palace Baja California - Adults Only - All Inclusive ratings based on 64 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Riu Palace Baja California - Adults Only - All Inclusive

Everyone (18) Couples (22) Family (9)
5 out of 5
Love this place. Highly recommend.

Posted by on 5 Jun. 2022

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5 out of 5
The up keep of the property was beautiful and everyone was so friendly

Posted by on 30 May 2022

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5 out of 5
Staff is great! Location is amazing!

Posted by on 27 May 2022

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3 out of 5
Spent the time filling out a form to expedite the check-in process days before arrival, but don’t know why! No special line for folks who did this. Had to wait in line over 30 minutes just to check in. Got to our room and the a/c didn’t work, neither did the phone so we had to go down to the lobby to report about the a/c. Long story short, they were supposed to call my husband when a/c was diagnosed, but did not. We head back to the lobby several hours later to see what the status was. Finally got transferred to a different room and later on that day both of our keys didn’t work so we were locked out of our room. Back to the lobby we go! Seems to me that the cleaning staff should’ve known the a/c wasn’t working from the get go and should’ve let registration know so they don’t let anyone check in to that room. Some super drunk girl vomited in the pool so that pool got closed down for a few hours. Then there’s the covid test! Just seemed like a lot of our time was wasted due to their lack of ability to do their jobs right. I won’t stay there again!

Posted by on 10 May 2022

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5 out of 5
It was well maintained and for the most part clean

Posted by on 30 Apr. 2022

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4 out of 5
.

Posted by on 17 Apr. 2022

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3 out of 5
I was kind of disappointed that the food was the same in America, I thought traveling to Mexico would give me the opportunity to try new food choices. There are clearly not enough beach chairs and they should provide more comfort when you do find one. Also the resort would be nice if it had an enclosed stage like the one in Montego Bay. When we traveled to Mexico the weather was cold and we could not enjoy the shows outside it was to cold.

Posted by on 11 Apr. 2022

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Comment from Hotel Management

12 Apr. 2022 by Riu Palace Baja California Online Reputation Manag

Dear Laura, Thank you for reaching out to us with your feedback. We would like to apologize if you could not enjoy the time at the pool and that you sometimes had problems finding a sunbed. At check-in we tell our guests that it is not permitted to reserve sunbeds at the pool or on the beach. We are sorry to learn that not every guest complies with this rule. We can assure that we strive to improve our hotel daily in order to offer all our guests a pleasant stay. Nevertheless, we also take note of your comments regarding the food and entertainment service. Your comments will be forwarded in order to be discussed with the departments involved. Please accept our apologies for any discomfort this situation caused you. Kindest regards, Hotel Riu Palace Baja California Online Reputation Manager

5 out of 5

Posted by on 4 Mar. 2022

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5 out of 5
Very clean, staff was wonderful - especially Cesar! Overall we had a great time and enjoyed our stay. Will definitely come back.

Posted by on 21 Feb. 2022

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5 out of 5
Pepe’s Tacos. That is all. But seriously, the poolside tacos were the main food group of our trip. This hotel is business in the front, party in the back. It’s a young crowd, easy to mingle with other guests, and the view!!! remarkable views of the bay; we even saw whales jumping one day from our breakfast table. The grounds are really well kept, and the whole hotel has a very modern feel. looks just like the pictures! Overall we had a really nice stay and would return! A few annoyances: the restaurants don’t take reservations, and the wait can be quite long as seating is limited given the size of the resort. Also the entertainment, it wasn’t our favorite and ended early.

Posted by on 19 Feb. 2022

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About the Riu Palace Baja California - Adults Only - All Inclusive

Location Camino Viejo a San José, Km 3.5, Cabo San Lucas, BCS 4990

All-inclusive Details

  • Gratuities included
  • Additional gratuities accepted
  • All food and beverages included
  • Minibar (all beverages included)
  • In-room liquor dispensers
  • All non-motorized water sports included
  • 24-hour room service
  • Fitness facilities included
  • Tennis included
  • Aerobics classes/lessons included
  • Onsite live performances included
  • Theme parties included
  • Motorized water sports not included
  • Golf green fees not included
  • Spa/beauty facilities and services not included
  • Activities/services from independent operators not included
  • Transportation to offsite activities not included
  • Offsite tours not included
  • Taxes included
  • All meals served buffet-style
  • Buffet and à la carte dining
  • All available beverages included
  • Onsite entertainment and activities included

Property Features

Riu Palace Baja California - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. As a guest of Riu Palace Baja California - Adults Only - All Inclusive, you'll find a full-service spa, a complimentary water park, and 4 outdoor swimming pools. There are 6 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 6 bars/lounges and a poolside bar. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. There are 2 meeting rooms available. A health club, a nightclub, and a spa tub are also featured at the luxury Riu Palace Baja California - Adults Only - All Inclusive. Self parking is free. Smoking is allowed in designated areas at this 4.5-star Cabo San Lucas property.

  • 1 building
  • 602 guestrooms or units
  • 5 levels
  • 6 dining venues
  • 6 bars or lounges
  • 90 sq m of conference space
  • Built in 2018
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Wedding services available
  • Convenience store
  • Garden
  • Gift shop
  • Beauty salon
  • Computer for guest use
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar by the pool
  • Swim-up bar

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Riu Palace Baja California - Adults Only - All Inclusive offers 602 accommodations with minibars and safes. Rooms open to balconies or patios. Flat-screen televisions come with satellite channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries. This Cabo San Lucas property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

  • Private balcony or patio
  • Separate bedroom
  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Coffee maker
  • Separate shower and tub
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

Guests are served free buffet breakfast daily from 7 AM to 11 AM.

Promenade - This buffet restaurant serves breakfast, lunch, and dinner.

Taj Mahal - This restaurant specializes in Indian cuisine and serves dinner only. Open daily.

Yu Hi - This restaurant specializes in Japanese cuisine and serves dinner only. Open daily.

Krystal - This restaurant specializes in fusion cuisine and serves dinner only. Open daily.

Sofia - This restaurant specializes in Italian cuisine and serves dinner only. Open daily.

24-hour room service is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 2
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Spa tub in spa
  • Massages
  • Minimum age to access spa is 18
  • Steam room in spa

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 11:30 PM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Riu Palace Baja California - Adults Only - All Inclusive

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Minimum Spring Break check-in age is 21 years old. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Service animals not allowed
  • Minimum guest age is 18
  • Caters to adults only
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
  • Property follows a brand or regulatory agency's sanitization guidelines Covid-19 Health Protocol (RIU)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitization practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are not available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Hotel Names

  • Riu Palace Baja California Adults All Inclusive
  • Riu Baja California Adults In

You should know

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and children 17 years old and younger aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.