"Beautiful, relaxing, family oriented . Lovely property with extraordinary staff. " More

By a verified traveller on Sat 16 Dec 2017

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Hotel Description

An all-inclusive stay in San Jose del Cabo awaits you at Royal Solaris Los Cabos & Spa - All Inclusive. Within just a 15-minute stroll, you'll find Playa Hotelera and Plaza Mega Comercial Mexicana. Highlights at this beachfront resort include 6 restaurants, 2 bars/lounges, and a full-service spa.

You can enjoy LED TVs with cable channels, and all 390 rooms feature free WiFi, balconies, and coffee/tea makers. Minibars provide free refreshments, and room service is also available. Free bottled water, safes, and hair dryers are also available.

A day of pampering can include deep-tissue massages, hot stone massages, body wraps, and body scrubs along with access to the spa tub. The buffet restaurant, Cafe Solaris, serves international cuisine. For a drink, you can stop by the resort's own poolside bar. Spend the day at the beach where you'll find sun loungers, and enjoy the onsite free water park and outdoor swimming pool. Business amenities include a conference center, a 24-hour business center, and meeting rooms. Plus you'll find free WiFi in public areas, a fitness center, and an outdoor tennis court. There's also free valet parking, along with the convenience of an airport shuttle.

With a stay at this 3.5-star Zona Hotelera resort, you'll be 5.8 km (3.6 mi) from Puerto Los Cabos Golf Club.

Royal Solaris Los Cabos & Spa - All Inclusive ratings based on 133 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0
5 out of 5
Pros: Excellent food and fun for children of all ages! Top notch play area!
Location: Tons of nearby fun!!
Beautiful, relaxing, family oriented . Lovely property with extraordinary staff.

Posted by , from Indiana on 16 Dec 2017

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Comment from Hotel Management

17 Dec 2017 by Guest Services

Dear Teal, we appreciated all your comments! "Service is our passion"

4 out of 5

Beautiful hotel !

Pros: Cleanliness and resort frinedly workers !
Cons: Food , more choices !
Location: Location excellent near everything downtown, restaurant ,shopping !!!
Clean and we'll maintained hotel ! Only issue food ! They need more food choices !

Posted by on 29 Nov 2017

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Comment from Hotel Management

1 Dec 2017 by candy

Thank you so much for staying with us and sharing your nice comments. We are so pleased that you were able to enjoy all our staff that makes your stay the best of the best! We really appreciate your choose your vacations at Royal Solaris Los Cabos and hope to welcome you back again soon! Warm Regards!

4 out of 5

A nice family vacation

Pros: The staff, the swim up bar and the beach. Big bathrooms with a walk-in shower was a plus. Great air conditioning in our room too.
Cons: Hotel is fairly dated but is well kept. Could use a face lift here and there. Food quality was hit and miss in the Solaris Cafe, but was OK.
Location: Shopping area in San Jose Del Cabo is 15 minutes by foot. Instead, we booked a Cabo San Lucas dinner cruise at the hotel via Expedia rep. Great time!
My family and I enjoyed our 5 day visit to this all-inclusive property. The staff was great on many levels. Not the nicest or newest place, but it worked very well within our budget. We highly recommend buying a round trip shuttle deal from the airport. The hotel can help you arrange it well in advance of your arrival.

Posted by , from Texas on 23 Jul 2017

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Comment from Hotel Management

26 Jul 2017 by Guest Services

Dear John, thank you for your feedback! your comments make us better. Regards.

2 out of 5
Pros: The staff and the spa were very good.
Cons: The hotel needs lots of repairs and updating. It is glued together, everywhere you look. The rooms are very basic and not updated. The food is bad.
Location: It is a very nice area around the hotel.
We went on a senior trip for kids. The kids loved the activities and we enjoyed the relaxation of being at a resort. The entire property is falling apart and needs a lot of repair. The rooms are basic and old, the food is bad. The pool area is nice and the staff is great! The beach is beautiful from afar but you cannot get in the water at all. It is very dangerous but interesting to watch such big waves.

Posted by on 25 Jun 2017

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Comment from Hotel Management

28 Jun 2017 by Guest Services

Thank you so much for your feedback and please accept my sincere apologies that your experience was less than top. Any feedback we receive helps to make us better.

5 out of 5

Staff was Excellent!

Pros: Everything!
Cons: Don't ask so many times to go on the tour of the resort.
Location: Location was great. Everything we needed was in walking distance of the resort. Felt very safe walking. Taxi or shuttle to Cabo if needed.
Great hotel, food and room. Favorite restaurant on resort would be Poncho's. Outstanding help in the travel center for excursions. I cannot say enough about the hard working, dedicated entertaining staff that this hotel has. They were all so nice, accommodating, kept the excitement in the air and worked their butts off. They not only entertained during the day by the pool, they then went and put on elaborate shows in the evening and then moved to the lobby bar/dance floor and kept it going late. They made this vacation for us, especially Omar N. We highly recommend this hotel and we will be back soon.

Posted by , from Kansas City, MO on 16 Jun 2017

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Comment from Hotel Management

18 Jun 2017 by Guest Services

Thanks for staying with us. We appreciate your feedback!

5 out of 5

Great value

Pros: Friendly staff
Cons: Dinner was hit or miss. But breakfast and lunch great
Location: Visit downtown San Jose Del Cabo
We loved the hotel,had not been there for over 10 years. Very clean friendly staff. Omar Guzman was great. He took care of all our needs. Especially liked Josue at breakfast on the outside patio. I can't remember all the names. We liked Palma at Panchos. We really didn't meet anyone that was anything but polite and friendly. If you take the bus into town try Shooters, and Tropicana for seafood enchiladas. Great.

Posted by , from florida on 7 May 2017

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Comment from Hotel Management

10 May 2017 by Guest Services

Thanks for staying with us. We appreciate your feedback!

2 out of 5

Mehh! There are better- BEWARE TRAVEL CLUB SCAM!'

It was OK but far from spectacular! WARNING: Don't get pulled into World Vacation Network Presentation- A scam- Google it. Said would be 90 min, turned into 3 hour pressure sell for $14k investment that might offer a 10-15% saving- HOTEL WILL OFFER SEVERAL DISCOUNTS FORVYOU TO ATTEND- NOT WORTH IT! Pros: More family friendly not as many spring breakers as others. Staff was friendly, had an issue with theft that was very equitably resolved (PUT ALL VALUABLES IN SAFE!) My hotel concierge - Iker - was very nice. Nice young children area and overall was fairly well maintained. Don't pay for special pirate or festival dinners! CONS: Older and small resort, food was mediocre to OK at best, service st Marco Polo was terrible and food not really much different than buffets. Cleaning of room was mediocre. Workout room was horrific, filthy dirty old decrepit equipment- what there was, hot smelly and small, would hate to have a forensic team in there! Alcohol was lowest of quality for non premier members. PRICE was more reasonable than others looked at so I guess you get what you pay for. Would recommend sail boat tour with snorkeling about $100 each but try to negotiate MUST REITERATE- Steer clear of Vacation club scam.

Posted by on 20 Mar 2017

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Comment from Hotel Management

23 Mar 2017 by Guest Services

Thank you so much for your feedback and please accept my sincere apologies that your experience at the Resort was less than top. Any feedback we receive helps to make us better.

5 out of 5

No problems at all!!

Pros: everyone was very professional, prompt and efficient
Location: convenient to walk into town by the mercado and town center. Farmica's across the street along with nice restaurants and coffee shops.
Check in was a breeze, room ready on time. beautiful balcony view of the ocean. Bed was fine, not overly comfortable, but was not an issue. No tub if that bothers you. Shower had awesome pressure! Plenty of towels and a hairdryer and magnifying make up mirror. We ordered room service once because unfortunately we managed to catch the flu! It was the flu, no problems with food or water!!! Room service was very fast. $5 delivery charge, that's it!! Buffet has good food, nothing fabulous, but edible. Seems to be a lot of the same stuff everyday, not a ton of variety. The drink varieties make up for the food. They have a drink menu of like 30 different poolside drinks - all were very good! Plenty of pool chairs and beach chairs. You can go into the ocean up to your waist only due to sharp drop off, but that drop off also brings in good whale watching. They were so close to the beach, amazing to see. Nice evening shows, Michael Jackson tribute was surprisingly good. The resort is not huge, most of the outdoors stuff is in one general area. The hotel is u-shaped and the center of the 'u' is the pool/bar/restaurant areas. Nice beach for walks. Gym for working out and a hot tub. Everyone was very attentive and prompt if something was needed. Several english channels, mainly HBO movie channels but was sufficient. Never once were we asked about a timeshare, we never even heard the word! Restaurants were easy to reserve, call early, no issues.

Posted by , from WISCONSIN on 11 Mar 2017

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Comment from Hotel Management

12 Mar 2017 by Guest Services

Thanks for staying with us. We appreciate your feedback!

5 out of 5

Mother & Daughter trip!

Surprised my daughter on her reading week break from University. She loved Mexico and had an amazing time watching Whales frolic free in their natural habitat. The hotel was nice but could use some updates to the gym. The sides of the building that face out to adjacent hotels need to be cleaned up, u can see garbage from your balcony which isn't nice!

Posted by , from Oakville, Ont. Canada on 28 Feb 2017

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Comment from Hotel Management

2 Mar 2017 by Guest Services

Thanks for staying with us. We appreciate your feedback!

5 out of 5

Still friendly after all these years

Pros: Pancho's, Monte Carlo, breakfast, drink service, friendly staff, sunrises and sunsets, the beach
Cons: Availability of food for lunch. We found the pool lounge chairs the most uncomfortable we've ever tried to use.
Location: The equivalent of drug stores across the street, not much else.
We visited during a politically inopportune time, but the staff was wonderful. We had a bit of cool, windy weather that restricted outdoor activities but we knew that about January. I read all the comments about members being treated better. It didn't bother us at all. No, you wouldn't want to swim there unless you are a strong swimmer. I didn't see anyone in the water, but the beach was nice. There's really nothing to do nearby so you will want to book an activity. We just relaxed and tried to avoid the news. The specialty restaurants, whose menus change daily, are great, and all over the hotel they keep the drinks coming. Ordering Spanish coffee, made with A fiery flourish each evening in the lobby, is a must.

Posted by , from arizona on 2 Feb 2017

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Comment from Hotel Management

4 Feb 2017 by Guest Services

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

About the Royal Solaris Los Cabos & Spa - All Inclusive

Location Blvd San Jose Lote 10, San Jose Del Cabo, BCS 23400

All-inclusive Details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included.

Food and beverages

  • All meals, snacks, and beverages included
  • Room service during certain hours

Activities and facilities/equipment
Land activities

  • Climbing wall
  • Fitness facilities
  • Tennis
  • Volleyball

Lessons/classes/games
  • Aerobics
  • Cooking
  • Dancing
  • Language

Kids' club

  • Supervised activities for children between 4 and 12 years old

Entertainment

  • Onsite entertainment and activities
  • Theme parties

Not included

  • Room service
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours

Property Features

Royal Solaris Los Cabos & Spa - All Inclusive is an all-inclusive resort. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Enjoy the umbrellas and sun loungers for a relaxing day at the beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Royal Solaris Los Cabos & Spa - All Inclusive like a complimentary water park and a complimentary children's club. There are 6 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a swim-up bar. A computer station is on site and WiFi is free in public spaces. This all-inclusive resort also offers an outdoor pool, a children's pool, and an outdoor tennis court. Self parking and valet parking are free. Smoking is allowed in designated areas at this 3.5-star San Jose del Cabo resort.

  • 1 building
  • 390 guestrooms or units
  • 5 levels
  • 6 dining venues
  • 2 bars or lounges
  • 2 conference rooms
  • Built in 2002
  • Bar by the pool
  • Swim-up bar
  • Coffee shop
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (surcharge)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Business center (24 hours)
  • Conference center
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family Property
  • Free water park access
  • Free WiFi
  • Children's pool
  • Waterslide
  • Outdoor tennis court
  • Children's club (free)
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Airport: San Jose del Cabo, Baja California Sur (SJD-Los Cabos Intl.) (21 km / 13.1 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free valet parking and self parking

Room Amenities

Royal Solaris Los Cabos & Spa - All Inclusive offers 390 air-conditioned accommodations with free minibar items and safes. Rooms open to balconies. LED televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Private balcony
  • Stocked minibar (free)
  • In-room dining (limited hours)
  • LED television
  • Cable channels
  • Coffee maker
  • Shower
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Cafe Solaris - This beachfront buffet restaurant specializes in international cuisine. Open daily.

Marco Polo - Overlooking the garden, this fine-dining restaurant serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.

Panchos - Overlooking the garden, this fine-dining restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required.

Rosmarinus - This beachfront buffet restaurant specializes in international cuisine and serves lunch and dinner.

Pizzalissima - This restaurant is located by the pool and specializes in pizza. Open daily.

Room service (during limited hours) is available.

Spa Services

  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Spa tub in spa
  • Steam room in spa
  • Minimum age to access spa is 18
  • Reflexology
  • Sports massage
  • Massages

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 5:30 AM
  • Minimum check-in age is 18

Special check-in instructions:

24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

The hotel advises that room view requests made during booking are subject to availability at check-in.

All payments made by American Express credit card applies a 5% fee in case of cancellations and/or refund. For more details, please contact the property using the information on the reservation confirmation received after booking.

Fees

 

The charges below are included in your overall room price:

  • Resort fee

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 13 per person (one way)
  • Airport shuttle fee per child: USD 13 (one-way), (from 5 to 12 years old)
  • Late check-in fee charged for check-in between 11 AM and 5 PM
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Royal Solaris Los Cabos All Inclusive San Jose Del Cabo
  • Royal Solaris Los Cabos All Inclusive
  • Royal Solaris Los Cabos San Jose Del Cabo

You should know

  • Royal Solaris Los Cabos & Spa - All Inclusive offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details.
  • The total price shown includes a resort fee.

Promotions

Clothing Donation Program
Guests can bring a clean item of clothing in good condition to the front desk during their stay and the hotel will deliver the clothing to local families in need.

Resort Coupon Offer

Book a minimum 3-night stay in a rate plan displaying the "USD 500 resort credit" green tag for travel now - December 21, 2018 and receive USD 500 in resort credit coupons valid towards purchases of specific services.


Resort credit and redemption details provided at check-in. Taxes and gratuity may not be included. Listed services and products are not a part of the All-Inclusive program. Minimum purchase amount required. Resort credit coupons cannot be applied towards room rate or tax. No refunds for any unused portion of offer. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.