"Nice place. Wonderful staff. No variety of foods. Everyday is the same foods " More

By a verified traveller on Wed 15 Aug 2018

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Hotel Description

3.5-star beachfront property near Costa Azul Beach

On the beach

Your stay at this Zona Hotelera property places you within 2 miles (3 km) of Costa Azul Beach and San Jose del Cabo Art District. Palmilla Beach and Puerto Los Cabos are also within 3 miles (5 km).

All-inclusive

This all-inclusive property features free water park access, a full-service spa, and 7 restaurants. Enjoy beachfront dining and relax with sun loungers and beach umbrellas. Bring the family and enjoy the free kid's club, children's pool, and waterslide.

Free WiFi, balconies

In addition to LED TVs with cable channels, the 390 guestrooms offer free WiFi and free minibar items. Balconies, room service, and coffee/tea makers are also available.

Deluxe Room, Balcony Free Wi-Fi

Bed Count 2 Full Beds Maximum Occupancy 4 Max
C$221* Per night/room 22 Aug. - 23 Aug.

Deluxe Room, 1 King Bed,Jetted Tub, Ocean View Free Wi-Fi

Bed Count 1 King Bed Maximum Occupancy 2 Max

Family Room, Ocean View

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Deluxe Room, Balcony, Ocean View Free Wi-Fi

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Parcial Ocean View Free Wi-Fi

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room, Oceanfront Free Wi-Fi

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Royal Solaris Los Cabos & Spa - All Inclusive ratings based on 148 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Royal Solaris Los Cabos & Spa - All Inclusive

Everyone (30) Couples (1) Family (2)
4 out of 5
Not being able to play in the ocean at the beach front resort was kind of pointless and my wife didn’t find the food to be great. But the property was gorgeous and the staff was amazing.

Posted by on 14 Jul. 2019

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Comment from Hotel Management

14 Jul. 2019 by Guest Services

Dear SH, We appreciate your review! We are so glad you enjoyed the resort, and we pride ourselves on thoroughly excellent customer service.

5 out of 5
This hotel was perfect! Couldn’t have found a better one. I am very satisfied with my stay! Would definitely recommend and and come back!

Posted by on 3 Jun. 2019

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Comment from Hotel Management

6 Jun. 2019 by guest services

Thank you for the positive review. We are glad that you enjoyed your overall stay at our hotel. Guest comfort is our #1 priority. Indeed, we strive to provide top notch service to all of our guests and we are glad to have surpassed those expectations. We look forward to welcoming you back to our hotel soon.

4 out of 5
Service was excellent. The Events team leaves at 5pm and music stops, they need a new events team and music playing for everyone in the pool.

Posted by on 1 May 2019

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Comment from Hotel Management

1 May 2019 by guest services

It was great to have had you here and we thank you for your feedback.This review has been brought to the attention of all contributing departments. We appreciate your kind comments regarding the level of service you received while here. Our team is always available to assist should you have any concerns and we hope to have the chance to welcome you back so we may win you over completely. Thank you.

5 out of 5

Posted by on 15 Apr. 2019

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5 out of 5
Vanessa met us at the door and took care of us throughout our vacation! Vanessa was awesome, made the trip special!!!!

Posted by , from Seattle, Wa on 5 Apr. 2019

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Comment from Hotel Management

5 Apr. 2019 by guest services

Dear Erin, It was great to have had you here and we thank you for your feedback. We are happy you were able to enjoy many aspects of your stay with us and appreciate your kind comments regarding the level of service you received while here. Our team is always available to assist should you have any concerns and we hope to have the chance to welcome you back so we may win you over completely. Thank you.

5 out of 5
The hotel is a great choice. The room was very big, great shower and amazing beds full of pillows. The staff is super friendly and always ready to assist us with any kind of information. The pools are amazing and it was great to have a adults only pool with jacuzzi. The location is walking distance to a big supermarket (15 min) or 30 min to san jose downtown (do not miss that! Cute and different). Meals are fantastic with lots of options for kids and adults. American and mexican food all day long in different locations and restaurants, pizza place by the pool, ceviche all day long, almost 50 different types of drinks in all the bar and the have a pool bar. The sitting down restaurants are great choise and be sure to make reservations to all of then during your stay.

Posted by , from Rio de Janeiro, Brazil on 31 Mar. 2019

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Comment from Hotel Management

31 Mar. 2019 by GUEST SERVICES

Thank you for your kind review, I'm sure it will serve as very helpful for those considering a stay with us. I'm thrilled you found so much to enjoy during your stay from comfortable clean rooms, great food to top notch service. Thank you for recognizing our entire team on the outstanding service they provide. Glad you had a great time and enjoyed all that we have to offer. We are proud to see you consider us a perfect choice and we look forward to having you back with us in the near future.

4 out of 5
Loved the location. The service, barkeepers, food and housekeeping staff are very friendly and helpful. The entertainment staff are amazing and fun. The facilities are great. The kids program is fun for the kids. One thing we did not like was our room was directly above the nightclub that heavy bass music goes till 1am every night. We even paid for upgraded room and they knew we had two kids at checkin and didn’t give us a heads up. The concierge staff is a little aggressive also, but very nice and just doing their job in selling the timeshares which we hear are a good deal of you can get there for a couple weeks per year or more.

Posted by , from Sebastopol, CA, USA on 14 Feb. 2019

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Comment from Hotel Management

14 Feb. 2019 by Guest Services

Dear Denny, Thank you for your expedient review. We are so glad you enjoyed the food of the resort, and we pride ourselves on thoroughly excellent customer service. Please accept our apologies for the music, but please be assured that your comments and feedback are certainly being taken into consideration and acted upon in order for us to improve our facilities and services. I would be more than happy if you give us the opportunity to exceed your expectations one more time and experience a true vacation in paradise.

5 out of 5
Beautiful hotel and employees are super nice, always found something to eat,property and room very clean, everything you need can be found in the hotel. Great experience

Posted by on 12 Jan. 2019

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Comment from Hotel Management

12 Jan. 2019 by Guest Services

We appreciate your raview, thank you for your rating, we love to know you enjoyed your satay with us, service is our passion. Hope to see you soon! Best regards,

5 out of 5
Our experience was pleasant from day one! We became members bought a timeshare!!!!

Posted by on 11 Jan. 2019

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Comment from Hotel Management

13 Jan. 2019 by Guest Services

We are so glad to receive your very positive comments, we work very hard to have everything perfect for our dear guests and therefore appreciate your recognition to our efforts. We will keep improving everyday to always surpass your satisfaction during each visit. Thank you so much for choosing us, please come back soon!

2 out of 5
Checking in was very difficult. They made us look up the credit card charge from Travelocity on our phone or they were going to charge us again at the hotel. With 2 small children after a long day of travel, I had hoped the check in would be easier.

Posted by on 5 Jan. 2019

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Comment from Hotel Management

7 Jan. 2019 by Guest Services

Dear L, We really apreciate your reviw and please accept my sincere apologies that your check in was less that top notch. Any feedback we receive helps to make us better. I would love to have you come back and give us another chance to prove that this is not usual for our hotel. Thank you very much! Warm regards,

About the Royal Solaris Los Cabos & Spa - All Inclusive

Location Blvd San Jose Lote 10, San Jose del Cabo, BCS 23400

All-inclusive Details

  • Aerobics classes/lessons included
  • Dancing classes/lessons included
  • Taxes included
  • Language classes/lessons included
  • Onsite entertainment and activities included
  • Gratuities included
  • Cooking classes/lessons included
  • Airport transfers not included
  • Fitness facilities included
  • All food and beverages included
  • Tennis included
  • Food and beverage restrictions apply
  • Volleyball included
  • Laundry/dry cleaning services not included
  • Childcare not included
  • All available beverages included
  • Climbing wall included
  • Spa/beauty facilities and services not included
  • Activities/services from independent operators not included
  • Surcharge for room service
  • Room service during certain hours
  • Offsite tours not included
  • Theme parties included
  • Room service not included

Property Features

Royal Solaris Los Cabos & Spa - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Enjoy the umbrellas and sun loungers for a relaxing day at the beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Royal Solaris Los Cabos & Spa - All Inclusive like a complimentary water park and a complimentary children's club. There are 7 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a swim-up bar. A computer station is on site and WiFi is free in public spaces. This all-inclusive property also offers an outdoor pool, a children's pool, and an outdoor tennis court. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 3.5-star San Jose del Cabo property.

  • 1 building
  • 390 guestrooms or units
  • 5 levels
  • 7 dining venues
  • 2 bars or lounges
  • Built in 2002
  • Bar by the pool
  • Swim-up bar
  • Coffee shop
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (surcharge)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Business center (24 hours)
  • Conference center
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free water park access
  • Outdoor pool
  • Children's pool
  • Waterslide
  • Free WiFi
  • Outdoor tennis court
  • Children's club (free)
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Airport: San Jose del Cabo, Baja California Sur (SJD-Los Cabos Intl.) (20.6 km / 12.8 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Royal Solaris Los Cabos & Spa - All Inclusive offers 390 air-conditioned accommodations with free minibar items and safes. Rooms open to balconies. LED televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Private balcony
  • Stocked minibar (free)
  • In-room dining (limited hours)
  • LED television
  • Cable channels
  • Coffee maker
  • Shower
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Cafe Solaris - This beachfront buffet restaurant specializes in international cuisine.

Marco Polo - Overlooking the garden, this fine-dining restaurant serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required. Open daily.

Panchos - Overlooking the garden, this fine-dining restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required. Open daily.

Rosmarinus - This beachfront buffet restaurant specializes in international cuisine and serves lunch and dinner. Open daily.

Pizzalissima - This restaurant is located by the pool and specializes in pizza. Reservations are required. Open daily.

Room service (during limited hours) is available.

Spa Services

  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Spa tub in spa
  • Steam room in spa
  • Minimum age to access spa is 18
  • Reflexology
  • Sports massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 5:30 AM
  • Minimum check-in age is 18

Special check-in instructions:

24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Airport transportation is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

The hotel advises that room view requests made during booking are subject to availability at check-in.

All payments made by American Express credit card applies a 5% fee in case of cancellations and/or refund. For more details, please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Cash or credit card deposit required

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 13 per person (one way)
  • Airport shuttle fee per child: USD 13 (one-way), (from 5 to 12 years old)
  • Late check-in fee charged for check-in between 11 AM and 5 PM
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Royal Solaris Los Cabos All Inclusive All-inclusive property
  • Royal Solaris Los Cabos All Inclusive San Jose Del Cabo
  • Royal Solaris Los Cabos San Jose Del Cabo
  • Royal Solaris Los Cabos
  • Royal Solaris Los Cabos & Spa - All Inclusive San Jose del Cabo
  • Royal Solaris Los Cabos All Inclusive Hotel San Jose del Cabo
  • Royal Solaris Los Cabos All Inclusive San Jose del Cabo
  • Hotel Royal Solaris Los Cabos & Spa - All Inclusive
  • Royal Solaris Los Cabos All Inclusive Hotel
  • Royal Solaris Los Cabos All Inclusive
  • Royal Solaris Los Cabos & Spa - All Inclusive San Jose del Cabo
  • Royal Solaris Los Cabos All Inclusive San Jose del Cabo
  • Royal Solaris Los Cabos Spa All Inclusive
  • Royal Solaris Los Cabos All Inclusive All-inclusive property
  • Royal Solaris Los Cabos All Inclusive

You should know

  • Royal Solaris Los Cabos & Spa - All Inclusive offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.