For customer service, call us toll-free at 1-800-397-3342. For customers outside the US, please call 1-404-728-8787. International calling rates will apply.
"Very relaxing hotel super clean. Wish they had more variety of food. They have 2 restaurants that are reservation only which is tough to do when on va
...
"
More
3.5-star beachfront property near Costa Azul Beach
On the beach
Your stay at this Zona Hotelera property places you within 2 miles (3 km) of Costa Azul Beach and San Jose del Cabo Art District. Palmilla Beach and Puerto Los Cabos are also within 3 miles (5 km).
All-inclusive
This smoke-free property features free water park access, a full-service spa, and 7 restaurants. Enjoy beachfront dining and relax with sun loungers and beach umbrellas. Bring the family and enjoy the free kid's club, children's pool, and waterslide.
Free WiFi, balconies
The 390 guestrooms have LED TVs with cable channels and offer free WiFi and free minibar items. Other amenities include balconies, room service, and coffee/tea makers.
Royal Solaris Los Cabos & Spa - All Inclusive ratings based on 28 Verified Reviews
Review Summary
4.1
out of 5
4.0 out of 5.0
Room cleanliness4.5 out of 5.0
Service & staff4.5 out of 5.0
Room comfort4.5 out of 5.0
Hotel condition4.0 out of 5.0
Guest reviews for Royal Solaris Los Cabos & Spa - All Inclusive
Everyone (22)Couples (1)Family (4)
4 out of 5
Very relaxing hotel super clean. Wish they had more variety of food. They have 2 restaurants that are reservation only which is tough to do when on vacation maybe limit it to only 1 if anything. otherwise the hotel was very nice and quit great place to relax.
Posted by a verified traveller on 14 Nov. 2019
Was this review helpful to you?
Comment from Hotel Management
14 Nov. 2019
by Guest Services
Dear Value Guest,
It was great to have had you here and we thank you for your feedback. We are happy you were able to enjoy many aspects of your stay with us and make sure your comments regarding the food are taken into consideration in order to improve.
Thank you.
4 out of 5
Not being able to play in the ocean at the beach front resort was kind of pointless and my wife didn’t find the food to be great. But the property was gorgeous and the staff was amazing.
Posted by SH on 14 Jul. 2019
Was this review helpful to you?
Comment from Hotel Management
14 Jul. 2019
by Guest Services
Dear SH,
We appreciate your review! We are so glad you enjoyed the resort, and we pride ourselves on thoroughly excellent customer service.
5 out of 5
This hotel was perfect! Couldn’t have found a better one. I am very satisfied with my stay! Would definitely recommend and and come back!
Posted by Stephanie on 3 Jun. 2019
Was this review helpful to you?
Comment from Hotel Management
6 Jun. 2019
by guest services
Thank you for the positive review. We are glad that you enjoyed your overall stay at our hotel. Guest comfort is our #1 priority. Indeed, we strive to provide top notch service to all of our guests and we are glad to have surpassed those expectations.
We look forward to welcoming you back to our hotel soon.
4 out of 5
Service was excellent. The Events team leaves at 5pm and music stops, they need a new events team and music playing for everyone in the pool.
Posted by a verified traveller on 1 May 2019
Was this review helpful to you?
Comment from Hotel Management
1 May 2019
by guest services
It was great to have had you here and we thank you for your feedback.This review has been brought to the attention of all contributing departments. We appreciate your kind comments regarding the level of service you received while here. Our team is always available to assist should you have any concerns and we hope to have the chance to welcome you back so we may win you over completely. Thank you.
5 out of 5
Posted by a verified traveller on 15 Apr. 2019
Was this review helpful to you?
5 out of 5
Vanessa met us at the door and took care of us throughout our vacation! Vanessa was awesome, made the trip special!!!!
Posted by Erin, from Seattle, Wa on 5 Apr. 2019
Was this review helpful to you?
Comment from Hotel Management
5 Apr. 2019
by guest services
Dear Erin,
It was great to have had you here and we thank you for your feedback. We are happy you were able to enjoy many aspects of your stay with us and appreciate your kind comments regarding the level of service you received while here. Our team is always available to assist should you have any concerns and we hope to have the chance to welcome you back so we may win you over completely. Thank you.
5 out of 5
The hotel is a great choice.
The room was very big, great shower and amazing beds full of pillows.
The staff is super friendly and always ready to assist us with any kind of information.
The pools are amazing and it was great to have a adults only pool with jacuzzi.
The location is walking distance to a big supermarket (15 min) or 30 min to san jose downtown (do not miss that! Cute and different).
Meals are fantastic with lots of options for kids and adults. American and mexican food all day long in different locations and restaurants, pizza place by the pool, ceviche all day long, almost 50 different types of drinks in all the bar and the have a pool bar.
The sitting down restaurants are great choise and be sure to make reservations to all of then during your stay.
Posted by Renata, from Rio de Janeiro, Brazil on 31 Mar. 2019
Was this review helpful to you?
Comment from Hotel Management
31 Mar. 2019
by GUEST SERVICES
Thank you for your kind review, I'm sure it will serve as very helpful for those considering a stay with us. I'm thrilled you found so much to enjoy during your stay from comfortable clean rooms, great food to top notch service. Thank you for recognizing our entire team on the outstanding service they provide. Glad you had a great time and enjoyed all that we have to offer. We are proud to see you consider us a perfect choice and we look forward to having you back with us in the near future.
4 out of 5
Loved the location. The service, barkeepers, food and housekeeping staff are very friendly and helpful. The entertainment staff are amazing and fun. The facilities are great. The kids program is fun for the kids.
One thing we did not like was our room was directly above the nightclub that heavy bass music goes till 1am every night. We even paid for upgraded room and they knew we had two kids at checkin and didn’t give us a heads up. The concierge staff is a little aggressive also, but very nice and just doing their job in selling the timeshares which we hear are a good deal of you can get there for a couple weeks per year or more.
Posted by DennyRosatti, from Sebastopol, CA, USA on 14 Feb. 2019
Was this review helpful to you?
Comment from Hotel Management
14 Feb. 2019
by Guest Services
Dear Denny,
Thank you for your expedient review. We are so glad you enjoyed the food of the resort, and we pride ourselves on thoroughly excellent customer service.
Please accept our apologies for the music, but please be assured that your comments and feedback are certainly being taken into consideration and acted upon in order for us to improve our facilities and services.
I would be more than happy if you give us the opportunity to exceed your expectations one more time and experience a true vacation in paradise.
5 out of 5
Beautiful hotel and employees are super nice, always found something to eat,property and room very clean, everything you need can be found in the hotel.
Great experience
Posted by a verified traveller on 12 Jan. 2019
Was this review helpful to you?
Comment from Hotel Management
12 Jan. 2019
by Guest Services
We appreciate your raview, thank you for your rating, we love to know you enjoyed your satay with us, service is our passion.
Hope to see you soon!
Best regards,
5 out of 5
Our experience was pleasant from day one! We became members bought a timeshare!!!!
Posted by a verified traveller on 11 Jan. 2019
Was this review helpful to you?
Comment from Hotel Management
13 Jan. 2019
by Guest Services
We are so glad to receive your very positive comments, we work very hard to have everything perfect for our dear guests and therefore appreciate your recognition to our efforts. We will keep improving everyday to always surpass your satisfaction during each visit.
Thank you so much for choosing us, please come back soon!
About the Royal Solaris Los Cabos & Spa - All Inclusive
Activities/services from independent operators not included
Offsite tours not included
Room service not included
Aerobics classes/lessons included
Dancing classes/lessons included
Onsite entertainment and activities included
Language classes/lessons included
Gratuities included
Cooking classes/lessons included
Additional gratuities accepted
All food and beverages included
Food and beverage restrictions apply
Minibar (all beverages included)
Room service during certain hours
All onsite activities, and facilities and equipment included
Theme parties included
Property Features
Royal Solaris Los Cabos & Spa - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Royal Solaris Los Cabos & Spa - All Inclusive like a complimentary water park and a complimentary children's club. There are 7 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a swim-up bar. A computer station is on site and WiFi is free in public spaces. This all-inclusive property also offers an outdoor pool, a children's pool, and an outdoor tennis court. Limited free parking is available on a first-come, first-served basis. This 3.5-star San Jose del Cabo property is smoke free.
1 building
390 guestrooms or units
5 levels
7 dining venues
2 bars or lounges
Built in 2002
Bar by the pool
Swim-up bar
Coffee shop
Deli
Kid's club (free)
Supervised kid's activities (surcharge)
Childcare (surcharge)
Beach lounge chairs
Towels for the beach
Umbrellas for the beach
Business center (24 hours)
Conference center
Dry cleaning
Self-service laundry
Front desk (24 hours)
Express check-out
Storage area for luggage
Front-desk safe
Tour and ticket information
Concierge
Wedding services available
Game room or arcade
Pool or billiards table
Terrace
Garden
Gift shop
Beauty salon
ATM
Onsite shopping
Bellhop
Elevator
No smoking on site
Family Friendly Amenities
Family property
Free water park access
Outdoor pool
Children's pool
Waterslide
Free WiFi
Outdoor tennis court
Children's club (free)
Snack bar/deli
Laundry facilities
Babysitting or childcare (surcharge)
Arcade/game room
Playground on site
Free cribs/infant beds
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
Parking
Free self parking
, Parking (limited spaces)
Transport
Airport: Los Cabos Intl. Airport (SJD) (15.4 km / 9.6 mi)
Property shuttles: Airport shuttle
Parking: Free self parking
Room Amenities
Royal Solaris Los Cabos & Spa - All Inclusive offers 390 accommodations with free minibar items and safes. Rooms open to balconies. LED televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. This San Jose del Cabo property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.
Private balcony
Stocked minibar (free)
In-room dining (limited hours)
LED television
Cable channels
Coffee maker
Shower
Cribs (free)
Rollaway beds (free)
Housekeeping (daily)
Hair dryer
Safe
Toiletries (free)
Telephone
Iron and ironing board available
Desk
Blackout drapes
Climate control (air conditioning)
Ensuite bathroom
Wheelchair accessible
Food & Drink
Cafe Solaris - This beachfront buffet restaurant specializes in international cuisine.
Marco Polo - Overlooking the garden, this fine-dining restaurant serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required. Open daily.
Panchos - Overlooking the garden, this fine-dining restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required. Open daily.
Rosmarinus - This beachfront buffet restaurant specializes in international cuisine and serves lunch and dinner. Open daily.
Pizzalissima - This restaurant is located by the pool and specializes in pizza. Reservations are required. Open daily.
Room service (during limited hours) is available.
Spa Services
Manicures and pedicures
Body wraps
Body treatments
Body scrubs
Facial treatments
Hot stone massage
Deep tissue massage
Swedish massage
Spa tub in spa
Steam room in spa
Minimum age to access spa is 18
Reflexology
Sports massage
Massages
Hotel Policies
Check-in
Check-in time starts at 3 PM
Check-in time ends at midnight
Minimum check-in age is: 18
Special check-in instructions:
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Airport transportation is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.
Check-out
Check-out by 11 AM
Payment types
Children and extra beds
Children are welcome.
Free rollaway/extra beds!
Free cribs (infant beds)!
Pet Policy
Pets and service animals are not allowed at Royal Solaris Los Cabos & Spa - All Inclusive
Policies
The hotel advises that room view requests made during booking are subject to availability at check-in.
All payments made by American Express credit card applies a 5% fee in case of cancellations and/or refund.
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Minimum Spring Break check-in age is 18 years old. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.Individually-wrapped food options are available through room service.Enhanced food service safety measures are in place.The property affirms that it follows sanitization practices of National Guidelines for reopening Tourism (Mexico) guidelines.The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.
Cashless transactions are available
Masks are compulsory at the property
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Contactless food service / room service is available
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Cash or credit card deposit required
Commonly-touched surfaces are cleaned with disinfectant
Reservation is not required for facilities onsite
Property confirms they are implementing guest safety measures
Contactless check-out is not available
Property is cleaned with disinfectant
Staff wears personal protective equipment
Security system
Protective clothing is available to guests
Mobile key entry is not available
Masks are available to guests
Food service has been amended for enhanced safety
Gloves are available to guests
Property follows sanitization practices of Safe Travels (WTTC - Global)
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Staffed front desk
Social distancing measures are in place
Contactless check-in is not available
Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are available
Service animals not allowed
Individually-wrapped food options are available through room service
Debit cards
No gap period between guest stays
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Airport shuttle fee: USD 13 per person (one way)
Airport shuttle fee per child: USD 13 (one-way), (from 5 to 12 years old)
Late check-out is available for a fee (subject to availability)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Royal Solaris Los Cabos All Inclusive All-inclusive property
Royal Solaris Los Cabos All Inclusive San Jose Del Cabo
Royal Solaris Los Cabos San Jose Del Cabo
Royal Solaris Los Cabos
Royal Solaris Los Cabos & Spa - All Inclusive San Jose del Cabo
Royal Solaris Los Cabos & Spa - All Inclusive San Jose del Cabo
Royal Solaris Los Cabos All Inclusive Hotel San Jose del Cabo
Royal Solaris Los Cabos All Inclusive San Jose del Cabo
Hotel Royal Solaris Los Cabos & Spa - All Inclusive
Royal Solaris Los Cabos All Inclusive Hotel
Royal Solaris Los Cabos All Inclusive
Royal Solaris Los Cabos & Spa - All Inclusive San Jose del Cabo
Royal Solaris Los Cabos All Inclusive San Jose del Cabo
Royal Solaris Los Cabos Spa All Inclusive
Royal Solaris Los Cabos All Inclusive All-inclusive property
Royal Solaris Los Cabos All Inclusive
You should know
Royal Solaris Los Cabos & Spa - All Inclusive offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details.
There was an error importing /Los-Cabos-Hotels-Royal-Solaris-Los-Cabos-&-Spa---All-Inclusive.h874996-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.travelocity.ca/Los-Cabos-Hotels-Royal-Solaris-Los-Cabos-&-Spa---All-Inclusive.h874996-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
