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Crowne Plaza Manila Galleria by IHG

4.5 star property
4.5-star luxury hotel near Robinsons Galleria Mall, connected to a shopping center

Choose dates to view prices

Photo gallery for Crowne Plaza Manila Galleria by IHG

Exterior
Suite, 1 Bedroom, Club Lounge Access (High Floor)
Room amenity
Exterior
Outdoor pool

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Spa
  • Parking included

Explore the area

Map
Ortigas Avenue, Corner, Asian Development Bank Ave. (ADB), Pasig, Manila, 1100
  • Robinsons Galleria Mall
    ‪1 min walk‬
  • SM Megamall
    ‪8 min walk‬
  • Greenhills Shopping Center
    ‪3 min drive‬
  • Manila (MNL-Ninoy Aquino Intl.)
    ‪16 min drive‬

Room options

View all photos for Standard Room

1 bedroom, premium bedding, pillowtop beds, minibar

Standard Room

9.4 out of 10
Exceptional
(15 reviews)
  • 40 sq m
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 Bedroom, Club Lounge Access (High Floor)

1 bedroom, premium bedding, pillowtop beds, minibar

Suite, 1 Bedroom, Club Lounge Access (High Floor)

  • City view
  • Sleeps 3
  • 1 Twin Bed

View all photos for Suite, 1 Bedroom, Club Lounge Access (Low Floor)

1 bedroom, premium bedding, pillowtop beds, minibar

Suite, 1 Bedroom, Club Lounge Access (Low Floor)

  • City view
  • Sleeps 3
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Accessible

1 bedroom, premium bedding, pillowtop beds, minibar

Standard Room, 1 King Bed, Accessible

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds (Low Floor)

1 bedroom, premium bedding, pillowtop beds, minibar

Standard Room, 2 Single Beds (Low Floor)

9.6 out of 10
Exceptional
(11 reviews)
  • 40 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premium Room, 2 Single Beds (Low Floor)

1 bedroom, premium bedding, pillowtop beds, minibar

Premium Room, 2 Single Beds (Low Floor)

  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Suite, 1 King Bed, Club Lounge Access (Low Floor)

Junior Suite, 1 King Bed, Club Lounge Access (Low Floor)

Junior Suite, 1 King Bed, Club Lounge Access (Low Floor)

10.0 out of 10
Exceptional
(3 reviews)
  • 58 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Crowne)

Suite (Crowne)

Suite (Crowne)

  • City view
  • Sleeps 3
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed (Low Floor)

1 bedroom, premium bedding, pillowtop beds, minibar

Standard Room, 1 King Bed (Low Floor)

9.0 out of 10
Wonderful
(11 reviews)
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds, Club Lounge Access

1 bedroom, premium bedding, pillowtop beds, minibar

Standard Room, 2 Single Beds, Club Lounge Access

  • 42 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premium Room, 2 Single Beds (High Floor)

1 bedroom, premium bedding, pillowtop beds, minibar

Premium Room, 2 Single Beds (High Floor)

9.0 out of 10
Wonderful
(2 reviews)
  • 40 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed, Club Lounge Access

1 bedroom, premium bedding, pillowtop beds, minibar

Standard Room, 1 King Bed, Club Lounge Access

10.0 out of 10
Exceptional
(1 review)
  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Club Lounge Access, Corner (Low Floor)

1 bedroom, premium bedding, pillowtop beds, minibar

Suite, 1 Bedroom, Club Lounge Access, Corner (Low Floor)

  • City view
  • Sleeps 3
  • 1 Twin Bed

View all photos for Suite, 1 Bedroom, Club Lounge Access, Corner (High Floor)

1 bedroom, premium bedding, pillowtop beds, minibar

Suite, 1 Bedroom, Club Lounge Access, Corner (High Floor)

  • City view
  • Sleeps 3
  • 1 Twin Bed

View all photos for Standard Room, 2 Single Beds (High Floor)

1 bedroom, premium bedding, pillowtop beds, minibar

Standard Room, 2 Single Beds (High Floor)

  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite, 2 Bedrooms, Club Lounge Access (High Floor)

1 bedroom, premium bedding, pillowtop beds, minibar

Suite, 2 Bedrooms, Club Lounge Access (High Floor)

  • City view
  • Sleeps 6
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed (High Floor)

1 bedroom, premium bedding, pillowtop beds, minibar

Standard Room, 1 King Bed (High Floor)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Club Lounge Access (High Floor)

1 bedroom, premium bedding, pillowtop beds, minibar

Junior Suite, 1 King Bed, Club Lounge Access (High Floor)

  • City view
  • Sleeps 3
  • 1 King Bed

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About the area

Pasig

Central Pasig getaway .A stay at this Ugong Norte hotel places you steps from Robinsons Galleria Mall and within a 5-minute walk of EDSA Shrine. Also, SM Megamall is within half a mile (1 km) and Wack Wack Golf and Country Club is within 2 miles (3 km).

What's nearby

  • Robinsons Galleria Mall - 1 min walk - 0.0 km
  • SM Megamall - 8 min walk - 0.7 km
  • Shangri-La Mall - 15 min walk - 1.3 km
  • Greenhills Shopping Center - 3 min drive - 2.5 km
  • Greenbelt Shopping Mall - 8 min drive - 7.2 km

Getting around

  • Ortigas Avenue Station - 9 min walk
  • Manila Santa Mesa Station - 10 min drive
  • Ninoy Aquino Intl. Airport (MNL) - 36 min drive

Restaurants

  • ‪Marugame Udon - ‬1 min walk
  • ‪Max's Restaurant - ‬3 min walk
  • ‪Xin Tian Di - ‬1 min walk
  • ‪Fab Restaurant - ‬1 min walk
  • ‪Seven Corners - ‬1 min drive

About this property

Crowne Plaza Manila Galleria by IHG

4.5-star luxury hotel near Robinsons Galleria Mall, connected to a shopping center
Crowne Plaza Manila Galleria by IHG offers its guests a fitness center and a children's pool. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center, meeting rooms, and limo/town car service. Spa services, multilingual staff, and gift shops/newsstands are also featured at the luxury Crowne Plaza Manila Galleria by IHG. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 4.5-star Pasig hotel.

  • 262 guestrooms or units
  • 13 levels
  • 2 dining venues
  • Meeting rooms
  • 3159 sq m of conference space
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Swim-up bar
Crowne Plaza Manila Galleria by IHG offers 262 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. 42-inch LED televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and complimentary bottled water. Microwaves and in-room massages can be requested. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include facials, body wraps, body scrubs, and body treatments.

Languages

English, Filipino

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  • Parking included
  • Free WiFi
  • Restaurant
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The price is CA $107
CA $131 total
includes taxes & fees
Jul 6 - Jul 7
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Property amenities

Family friendly

  • Children's pool
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Microwave on request
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site
  • Valet parking on site (PHP 100 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: PHP 1,500 for adults and PHP 750 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Things to do

  • Children's pool
  • Gym
  • Shopping mall

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Accessible airport shuttle
  • Elevator (36 inch wide door)
  • Hand-held showerhead
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • 42-inch LED TV with premium cable channels

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Microwave on request
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities or services will be unavailable from March 7 2025 to June 13 2025 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Crowne Plaza Manila Galleria by IHG

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for PHP 1875.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: PHP 2000 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately PHP 1500 for adults and PHP 750 for children
  • Airport shuttle fee: PHP 2700 per vehicle (one-way, maximum occupancy 2)
  • Valet parking fee: PHP 100 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: PHP 1875.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards, and cash.
    For guests' safety, the property includes a smoke detector and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Galleria Manila
Crowne Plaza Manila
Crowne Plaza Manila Galleria
Crowne Plaza Manila Galleria Hotel
Crowne Plaza Manila Galleria Hotel Pasig
Crowne Plaza Manila Galleria Pasig
Manila Crowne Plaza
Manila Crowne Plaza Galleria
Manila Galleria Crowne Plaza
Galleria Manila Crowne Plaza
Crowne Plaza Manila Galleria Hotel Quezon City
Crowne Plaza Quezon City

Crowne Plaza Manila Galleria by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 364 out of 752 reviews
Rating 8 - Good. 253 out of 752 reviews
Rating 6 - Okay. 74 out of 752 reviews
Rating 4 - Poor. 38 out of 752 reviews
Rating 2 - Terrible. 23 out of 752 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Florence

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Crowne Plaza by IHG?! Horrendous stay😱

One of the WORST nightmare hotels that I’ve stayed in my lifetime. The first room Aircon was noisy and super cold. Changed room. AC was quieter but AC thermostat is NOT working. Same as my colleague’s room. AC temp remained at 11deg. Crazy cold. Water wasn’t hot. Stained counter top. No towels when I walked into the room. Towels delivered looked old, used and worse condition than my home floor mats. They don’t give face towel until I asked. Cheap laminate round table ( like those foldable kopitiam) tables. Scratched and not touched up. Stained carpets. Noise from corridor. Kettle looked old and dirty. For a 4 star upscale IHG. I am appalled by its brand standards. Won’t return ever again! It’s a shame to IHG Brand. Good grief!
Stayed 4 nights in Mar 2025

2/10 Terrible

Verified traveller

Business traveller
Disliked: Property conditions & facilities, room comfort

Bad experience - no hot water, too cold & noisy

There was no hot water at all. No use for the bathtub unless you like a cold soak. Got the engineer to come twice but nothing was fixed and they didn’t even offer to change room for me. Told me that the water temperature is normal. The air conditioning is very cold even when I adjust to the highest temperature. Quality of towels and comforter is not good. Noise level is high even though I’m staying at high floor. The windows acoustics are no good. Bad experience all in all for a good brand of hotel.
Stayed 4 nights in Mar 2025

10/10 Excellent

Viral

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

8/10 Good

SERDAR

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
This is a very nice area I was hearing all the noise coming from the cars on the street The rooms are not soundproof
Stayed 1 night in Mar 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is where I actually stayed. It was a pleasure. You won’t go hungry staying here. The food options are plenty full! I loved it
Stayed 3 nights in Mar 2025

10/10 Excellent

oliver

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

Kiril

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Bernadette

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service… will come back
Stayed 2 nights in Feb 2025

8/10 Good

Maila

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Dec 2024

10/10 Excellent

Randy Kent

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Mike is the Ambassador of Breakfast, Vanessa in housekeeping!!!!! Absolutely wonderful experience!! I will definitely be back!! Safe walk to Robinson Gallaria mall!! Check in/ Check out was flawless Sll the staff was great! The breakfast buffet was amazing…..do much variety This sounds like an inflated review but i have only one thing that wasn’t great…..tv selection guide had no information Literally everything else was superb!!!
Stayed 19 nights in Feb 2025

10/10 Excellent

Magdalena

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Thanks
Stayed 6 nights in Feb 2025

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had a very nice experience, we would gladly come again
Stayed 3 nights in Feb 2025

10/10 Excellent

Jonathan, ACWORTH

Liked: Cleanliness, staff & service, property conditions & facilities
very clean hotel with a friendly staff
Stayed 7 nights in Nov 2024

8/10 Good

Conchita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenience
Stayed 7 nights in Jan 2025

10/10 Excellent

MADHU

Stayed 2 nights in Jan 2025

10/10 Excellent

Celestino

Stayed 20 nights in Jan 2025

10/10 Excellent

nelia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

GEORGE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

4/10 Poor

Shawn

Liked: Cleanliness
Disliked: Staff & service
People just dont do what they need to do, especially in the restaurant section ..
Stayed 2 nights in Jan 2025

10/10 Excellent

Amalia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful stay as always
Stayed 1 night in Jan 2025

10/10 Excellent

Audrey, Canton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The size of the rooms are amazing. I have stayed here multiple times over the last 12 years. The breakfast buffet is great and the convenience of the Mall being accessible is a true plus. The only downside is that I typically don’t like to stay in rooms with carpet, and hopefully in the near future, this will be part of their upgrade.
Stayed 2 nights in Jan 2025

8/10 Good

Verified traveller

Travelled with group
Liked: Room comfort

Needs a bit of love and care!

The hotel has been a favourite since I was younger but I do think maintenance and improvements need to kick inn. I had an issue with my room, had a leak inside the bath. Told I was to be moved but no one followed up. I being an IHG member, expected a bit more. Food was good as usual.
Stayed 1 night in Nov 2024

10/10 Excellent

MARLON

Stayed 1 night in Jan 2025

10/10 Excellent

Luis Francis

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Racel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I had a pleasant stay. Staff are friendly and accomodating! Very helpful and honest.
Stayed 2 nights in Dec 2024