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Herald Suites Polaris

Property class: 3.5
3.5-star hotel near Greenbelt Shopping Mall

Choose dates to view prices

Photo gallery for Herald Suites Polaris

A multi-level atrium with a central decorative element and a patterned floor.
A hotel room with two beds, a nightstand with a telephone, and a wall-mounted light fixture.
A conference room with long tables, white chairs, and framed floral artwork on the walls.
A multi-level atrium with glass railings and a skylight.
Front of property - evening/night

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services

Explore the area

View in a map
45 Polaris St, Bel-Air, Makati, 1209
  • Place, Century City
    ‪3 min walk‬
  • Place, Ayala Center
    ‪14 min walk‬
  • Place, Greenbelt Shopping Mall
    ‪16 min walk‬
  • Airport, Manila (MNL-Ninoy Aquino Intl.)
    ‪14 min drive‬

Room options

View all photos for Standard Room, 2 Twin Beds (Multi Use)

A hotel room with two beds, a nightstand with a telephone, and a wall-mounted lamp.

Standard Room, 2 Twin Beds (Multi Use)

8.0 out of 10
Very good
(9 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed (Multi Use)

A hotel room with a large bed, two bedside tables, a telephone, and wall-mounted lamps.

Standard Room, 1 Double Bed (Multi Use)

8.0 out of 10
Very good
(11 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

DOUBLE KING SIZE BED

  • Sleeps 4

DOUBLE STANDARD

  • Sleeps 4

DOUBLE STANDARD

  • Sleeps 4

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About the area

Makati

Heart of Makati.Within a 15-minute walk of this Bel-Air hotel, you'll find Century City and Power Plant Mall. Ayala Triangle Gardens and Ayala Center are also within 2 miles (3 km).

What's nearby

  • Century City - 3 min walk - 0.3 km
  • Power Plant Mall - 10 min walk - 0.8 km
  • Ayala Triangle Gardens - 11 min walk - 1.0 km
  • Ayala Center - 14 min walk - 1.3 km
  • Greenbelt Shopping Mall - 16 min walk - 1.4 km

Getting around

  • Gil Puyat Station - 4 min drive
  • Buendia Station - 18 min walk
  • Ninoy Aquino Intl. Airport (MNL) - 31 min drive

Restaurants

  • ‪Kenny Rogers Roasters - ‬2 min walk
  • ‪Army Navy Burger + Burrito - ‬2 min walk
  • ‪Hossein's Persian Kebab - ‬2 min walk
  • ‪Cafe Cubana - ‬2 min walk
  • ‪Izakaya Tori-Ichizu - ‬1 min walk

About this property

Herald Suites Polaris

3.5-star hotel near Greenbelt Shopping Mall
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business center and meeting rooms.

A computer station is on site and WiFi is free in public spaces. The business-friendly Herald Suites Polaris also features coffee/tea in a common area, concierge services, and complimentary newspapers in the lobby. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

This 3.5-star Makati hotel is smoke free.

  • 50 guestrooms or units
  • 6 levels
  • Meeting rooms
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Herald Suites Polaris offers 50 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. 32-inch LED televisions come with cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations with deep soaking bathtubs, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

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City Garden Hotel Makati
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Property amenities

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:30 AM for a fee: PHP 305 to 353.80 for adults and PHP 305 to 353.80 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 32-inch LED TV with cable channels

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2:00 PM

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

At check-in, guests must provide a negative Antigen COVID-19 test result

Guests providing a negative COVID-19 test result must have been tested no more than 48 hours prior to check-in

Information provided by the property may be translated using automated translation tools

Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

No visitors or unregistered guests are allowed in guestrooms.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Herald Suites Polaris

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately PHP 305 to 353.80 for adults, and PHP 305 to 353.80 for children
  • Airport shuttle fee: PHP 1400 per vehicle (one way)
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, JCB International, debit cards, and cash.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. At check-in, guests must provide a negative Antigen COVID-19 test result. The negative COVID-19 test must have been administered no more than 48 hours prior to check-in.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Herald Suites Polaris Hotel Makati

Herald Suites Polaris Hotel

Herald Suites Polaris Makati

Herald Suites Polaris Hotel

Herald Suites Polaris Makati

Herald Suites Polaris Hotel Makati

Frequently asked questions

How close is Herald Suites Polaris to the airport?

Herald Suites Polaris is 6.8 mi (31-min drive) away from the Ninoy Aquino Intl. Airport (MNL) airport, the closest popular airport to the property.

How much does it cost to stay at Herald Suites Polaris?

As of Sept 16, 2026, prices found for a 1-night stay for 2 adults at Herald Suites Polaris on Sept 17, 2026 start from CA $42, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Herald Suites Polaris have an airport shuttle?

Herald Suites Polaris offers an airport shuttle 24 hours a day, on request, for a charge of PHP 1400 per vehicle, one way.

Does Herald Suites Polaris offer free breakfast?

Free breakfast isn’t offered at Herald Suites Polaris, but cooked-to-order breakfast is offered for a fee of between PHP 305 and 353.80 for adults, PHP 305 and 353.80 for children. It's available every day from 6 AM to 10:30 AM.

Is there a casino at Herald Suites Polaris?

No, there is no casino at this hotel, but Newport World Resorts (9-min drive) and City of Dreams Manila (10-min drive) are nearby.

What time is check-in at Herald Suites Polaris?

Check-in begins at 2:00 PM.

Is there free parking at Herald Suites Polaris?

This hotel offers free self parking.

Does Herald Suites Polaris have a pool?

Herald Suites Polaris does not have a pool.

Does Herald Suites Polaris have a restaurant?

Herald Suites Polaris is home to Aurora Lobby Cafe, which features local and international cuisine and light fare.

Does Herald Suites Polaris have a spa?

This hotel doesn't have a spa, but it does offer massages.

How close is Herald Suites Polaris to downtown Makati?

Herald Suites Polaris is 0.6 mi away from Makati.

Herald Suites Polaris Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 237 out of 394 reviews
Rating 8 - Good. 108 out of 394 reviews
Rating 6 - Okay. 36 out of 394 reviews
Rating 4 - Poor. 7 out of 394 reviews
Rating 2 - Terrible. 6 out of 394 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean & the staff were helpful, it was a handy location
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend this hotel ! We stayed in Manila for a quick trip. This hotel was in a great location; close to shops, bars, the mall, and local food vendors. The hotel had great customer service, with staff available at all hours and security present at all times. Everything was very clean and the breakfast was delicious! I would highly recommend staying here and will book again :)
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

joseph

Liked: Cleanliness, amenities, property conditions & facilities
Clean, comfortable room, excellent staff, awesome location surroundrd by many restaurants and convenience stores, close to several malls.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Nick Vincent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

russell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very good, helpful and curious
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Edsiaren

Liked: Cleanliness, staff & service, property conditions & facilities
Had a great stay
Stayed 2 nights in Aug 2025
Verified review

8/10 Good

Danilo

Liked: Cleanliness, amenities, property conditions & facilities
I’m happy with my stay.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities
We had an excellent stay at Herald Polaris and will come back here again! The staff service was exceptional, the decor is beautiful and it’s conveniently located in Makati- by lots of restaurants, things to do in Makati and close to the airport. Highly recommend!
Stayed 1 night in Feb 2026
Verified review

8/10 Good

ana liza

Everything is ok
Stayed 2 nights in Mar 2026
Verified review

6/10 Okay

ana liza

The bath tub is too high not safety , the shower is liking and the towel is smell is no good . The staff is very good .
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Nabil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff , comfortable beds , good breakfast
Stayed 4 nights in Sep 2023
Verified review

8/10 Good

russell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is excellent. Property is very clean and well kept. Dinner room serves really good, food really good, hostesses are very friendly and attentive to your needs. Mattresses was hard but I ask staff is they had a pad they could put in it. By the time I got back to my room they had found one and put it in the bed. If you like old world charm. I definitely recommend staying here
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Hans Christian

Liked: Cleanliness, amenities, property conditions & facilities
The staff: they were friendly, polite, respectful, and helpful. The hotel itself is very beautiful; I would describe it as classy and elegant. Will definitely recommend it to anyone who plans to stay in Makati.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful retro style, included breakfast was good, but most of all great caring staff
Stayed 2 nights in Feb 2025
Verified review

10/10 Excellent

Demi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Surprisingly clean and cozy. The food at Aurora cafe was delish.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, well maintained property with numerous shopping and dining options within walking distance.
Stayed 3 nights in Jan 2025
Verified review

10/10 Excellent

Leron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel with excellent staff
Stayed 1 night in Jan 2023
Verified review

10/10 Excellent

Arthur

Liked: Cleanliness, amenities, property conditions & facilities
Nice and clean
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Rose Mary

Liked: Cleanliness
Staff are awesome
Stayed 17 nights in Sep 2025
Verified review

8/10 Good

Matt

Liked: Cleanliness, staff & service, amenities
Old hotel but well maintained, good value for money
Stayed 4 nights in Sep 2024
Verified review

10/10 Excellent

Delmas

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff
Stayed 2 nights in Feb 2025
Verified review

10/10 Excellent

JONATHAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly staff. Clean rooms. Good food.

Enjoyed my stay. Friendly staff, good food at the restaurant and the room had everything we needed. The surrounding area is also quite nice.
Stayed 1 night in Apr 2023
Verified review

10/10 Excellent

Francis

Excellent
Stayed 4 nights in Nov 2025
Verified review

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a boutique colonial style hotel which is only a short distance from the makati central business district.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Sky

Liked: Cleanliness, staff & service, property conditions & facilities
Great architecture, quality breakfast
Stayed 1 night in Oct 2023