Makati Shangri-la Hotel, Manila, Manila: C$182 Room Prices & Reviews | Travelocity

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Makati Shangri-la Hotel, Manila, Manila, current page

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4.7 out of 5

Exceptional!

See all 6 Travelocity Reviews

"very safe place to stay/ a little bit pricey/ wish to have more selections of local fruits and Filipino foods during breakfast . " More

By a verified traveller on Sun 08 Mar 2020

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Hotel Description

5-star luxury hotel near Glorietta Mall

Central Makati getaway

Within a 10-minute walk of this San Lorenzo hotel, you'll find Ayala Center and Glorietta Mall. Greenbelt Shopping Mall and SM Makati are also within half a mile (1 km).

Luxury amenities

A full-service spa, 5 restaurants, and an outdoor pool are all featured at this luxury hotel. Traveling on business? Take advantage of the 12 conference rooms, business center, and airport shuttle. Enjoy the 24-hour fitness center and perks like free valet parking and free WiFi.

Free Internet, LED TVs

The 696 individually furnished guestrooms offer free WiFi and free wired Internet, as well as minibars. LED TVs come with cable channels, and other amenities include refrigerators and room service.

Superior Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

C$183* Per night/room 28 Nov. - 29 Nov.

Deluxe Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Horizon Executive, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Horizon, Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Horizon, Deluxe Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Deluxe Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

See all rooms (10)

Makati Shangri-la Hotel, Manila ratings based on 6 Verified Reviews

Review Summary

4.7 out of 5 4.5 out of 5.0

Room cleanliness 4.5 out of 5.0

Service & staff 5.0 out of 5.0

Room comfort 5.0 out of 5.0

Hotel condition 5.0 out of 5.0

Guest reviews for Makati Shangri-la Hotel, Manila

5 out of 5

very safe place to stay/ a little bit pricey/ wish to have more selections of local fruits and Filipino foods during breakfast .

Posted by a verified traveller on 8 Mar. 2020

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Comment from Hotel Management

10 Mar. 2020 by Makati Shangri-La, Manila

Thank you for writing us a review. We're glad to know that you had a delightful stay with us and we look forward to serving you better on your next visit. Rest assured that we will share you feedback with our culinary team as we continuously strive to improve on our offerings. Until then, we hope to see you again soon. Best, Makati Shangri-La, Manila

5 out of 5

Posted by a verified traveller on 5 Dec. 2019

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Comment from Hotel Management

6 Dec. 2019 by Makati Shangri-La, Manila

Thank you for taking the time to rate us. We hope that you had a great stay and we hope to have you with us again in the future. Best, Makati Shangri-La, Manila

4 out of 5

Posted by a verified traveller on 14 Jul. 2019

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Comment from Hotel Management

23 Jul. 2019 by Sincerely, Greg Findlay, General Manager

Thank you for your rating. We hope to see you here again soon at Makati Shangri-La, Manila.

4 out of 5

live music all day. incredible professional staff. great choice of restaurants. nice clientele.

Posted by a verified traveller on 8 Mar. 2019

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Comment from Hotel Management

16 Apr. 2019 by Sincerely, Greg Findlay, General Manager

Thank you for giving a great rating and review of your stay at Makati Shangri-La, Manila. I am glad that you had a wonderful time, enjoying the food and live music throughout the day. It is always our pleasure to have you and I look forward to welcome you again at Makati Shangri-La, Manila.

5 out of 5

Quality service, room, amenities, dining and outstanding staff.

Posted by a verified traveller on 18 Feb. 2019

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Comment from Hotel Management

19 Feb. 2019 by Greg Findlay/General Manager

Dear valued guest, Thank you for your detailed review during your stay at Makati Shangri-La, Manila. I am glad that our hotel facilities, services, food and central location suited you and your family well. I truly appreciate your kind words and will definitely share your commendations with my team. This is an affirmation and encouragement for us to continue in giving our best service to you. We sincerely appreciate your feedback and will use them to further improve how we serve you, our valued guests. It is our pleasure to have you and I look forward to welcome you again at Makati Shangri-La, Manila. Sincerely, Greg Findlay

5 out of 5

Excellent service

I very much enjoyed my stay here, will definitely be back, the only 2 negative comments, 1. 50,000 peso’s(1000.00 US dollars) deposit on the room was a surprise. 2. One of the female staff members at the breakfast lounge hit on my girlfriend.

Posted by Keith, from Sterling Heights, Mi on 17 Dec. 2017

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Comment from Hotel Management

20 Dec. 2017 by Alain Borgers, Area Manager / General Manager

Dear Keith, Thank you for your excellent review during your stay at Makati Shangri-La, Manila. I am glad that you enjoyed your stay with us. It is our pleasure to have you and I look forward to welcome you again at Makati Shangri-La, Manila. Sincerely, Alain Borgers, Area Manager / General Manager

About the Makati Shangri-la Hotel, Manila

Location Ayala Street and Makati Avenue, Makati, Manila 1200

Property Features

Makati Shangri-la Hotel, Manila offers its guests a full-service spa, an outdoor pool, and a spa tub. There are 5 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. A business center and limo/town car service are available. Event space at this hotel measures 15780 square feet (1466 square meters) and includes a conference center. A children's pool, a 24-hour fitness center, and a sauna are also featured at the luxury Makati Shangri-la Hotel, Manila. An airport shuttle (available 24 hours) is available for a fee. Free self parking and valet parking are available. Smoking is allowed in designated areas at this 5-star Makati hotel.

Family Friendly Amenities

Family property
Outdoor pool
Children's pool
Free WiFi
Laundry facilities
Babysitting or childcare (surcharge)
Refrigerator
Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

Airport: Ninoy Aquino Intl. Airport (MNL) (13 km / 8.1 mi)
Train station: Manila Pasay Road Station (2.3 km / 1.4 mi)
Metro station: Ayala Station (0.9 km / 0.6 mi)
Property shuttles: Airport shuttle
Parking: Free valet parking and self parking

Room Amenities

Makati Shangri-la Hotel, Manila offers 696 accommodations, which are accessible via exterior corridors and feature minibars and safes. Each accommodation is individually furnished. 32-inch LED televisions come with cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Minibar
In-room dining (limited hours)
LED television
Cable channels
Refrigerator
Coffee maker
Hypo-allergenic bedding
Separate shower and tub
Cribs (free)
Housekeeping (daily)
Nightly turndown service
Newspapers (free)
Massage in room (surcharge)
Hair dryer
Safe
Bathrobes
Slippers
Designer toiletries
Telephone
Iron and ironing board available
Desk
Blackout drapes
Exterior corridor access
Climate control (air conditioning)
Ensuite bathroom
Unique furnishings
Connecting rooms available
Wardrobe or closet

Food & Drink

Circles Event Cafe - Overlooking the garden, this buffet restaurant specializes in Asian cuisine.

Inagiku - This restaurant specializes in Japanese cuisine and serves lunch and dinner.

Shang Palace - This restaurant specializes in Chinese cuisine and serves lunch and dinner.

Sage Tapas Bar - This restaurant specializes in Spanish cuisine.

Sage - This fine-dining restaurant specializes in international cuisine and serves lunch and dinner. Open daily.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

Spa Services

Body treatments
Aromatherapy treatments
Sauna in spa
Massages
Steam room in spa

Hotel Policies

Check-in

Check-in time starts at 8:00 AM
Minimum check-in age is: 21
Check-in time ends at 11:30 PM

Special check-in instructions:

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions. Front desk staff will greet guests on arrival.

Guests are required to complete a health declaration (rapid antigen screening for COVID-19, issued on the same day of check-in) upon arrival.

Due to COVID-19, it is property policy that guests sharing a room must belong to the same household. Guests must present ID for validation of address during check-in.

Guests may be subject to health screenings for COVID-19 at the property.

Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information. Front desk staff will greet guests on arrival.

Check-out

Check-out by 6:00 PM

Payment types

Children and extra beds

Children are welcome.
Rollaway/extra beds are not available.
Free cribs (infant beds)!

Pet Policy

Pets and service animals are not allowed at Makati Shangri-la Hotel, Manila

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available through room service.The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines and the Intertek Cristal (3rd party expert - Global) sanitization guidelines.

No rollaway/extra beds available
Service animals not allowed
Debit cards
Guests will receive an email with special check-in instructions
Staffed front desk
Security system
Property is cleaned with disinfectant
Staff wears personal protective equipment
Protective clothing is available to guests
Masks are available to guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Social distancing measures are in place
Contactless check-in is available
Property does not follow regional sanitization guidelines
Property does not follow a brand or regulatory agency's sanitization guidelines
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are available
Individually-wrapped food options are available through room service
gap period enforced between guest stays 24 hours
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
Property follows sanitization practices of Safe Travels (WTTC - Global)

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Airport shuttle fee: PHP 3450 per vehicle (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

Hotel Manila Makati
Makati Manila Hotel
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Shangri-la Manila
Makati Shangri La Hotel
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Makati Shangri-La Manila Metro Manila
Shangri La Makati
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Shangrila Makati
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Makati Shangri-la Hotel, Manila Hotel Makati

You should know

Makati Shangri-la Hotel, Manila offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
Pool access available from 6:00 AM to 10:00 PM.
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Pets and service animals are not allowed on site.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.

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