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Makati Shangri-La, Manila

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Photo gallery for Makati Shangri-La, Manila

Lobby
Deluxe Suite
Front of property
Outdoor pool, open 6:00 AM to 10:00 PM, pool umbrellas, sun loungers
Meeting facility

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Ayala Street and Makati Avenue, Makati, Manila, 1200
  • Place, Ayala Center
    ‪1 min walk‬
  • Place, Greenbelt Shopping Mall
    ‪2 min walk‬
  • Place, Glorietta Mall
    ‪3 min walk‬
  • Airport, Manila (MNL-Ninoy Aquino Intl.)
    ‪13 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(68 reviews)
  • 42 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 2 Twin Beds

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Deluxe Room, 2 Twin Beds

9.4 out of 10
Exceptional
(37 reviews)
  • 42 sq m
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

9.8 out of 10
Exceptional
(6 reviews)
  • 74 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed

Executive Room, 1 King Bed

10.0 out of 10
Exceptional
(8 reviews)
  • 53 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Horizon, Deluxe Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Horizon, Deluxe Room, 1 King Bed

9.2 out of 10
Wonderful
(14 reviews)
  • 42 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Horizon, Deluxe Room, 2 Twin Beds

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Horizon, Deluxe Room, 2 Twin Beds

10.0 out of 10
Exceptional
(4 reviews)
  • 41 sq m
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

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About the area

Makati

Central Makati getaway .A stay at this Makati Central Business District hotel places you steps from Ayala Museum and within a 5-minute walk of Greenbelt Shopping Mall. Ayala Center and Glorietta Mall are also within half a mile (1 km).

What's nearby

  • Ayala Center - 1 min walk - 0.0 km
  • Greenbelt Shopping Mall - 2 min walk - 0.2 km
  • Ayala Museum - 2 min walk - 0.2 km
  • Ayala Triangle Gardens - 3 min walk - 0.3 km
  • Glorietta Mall - 3 min walk - 0.3 km

Getting around

  • Gil Puyat Station - 3 min drive
  • Ayala Station - 10 min walk
  • Ninoy Aquino Intl. Airport (MNL) - 28 min drive

Restaurants

  • ‪The Lobby - ‬7 min walk
  • ‪Blackbird - ‬4 min walk
  • ‪Lobby Lounge at Makati Shangri-La - ‬1 min walk
  • ‪Circles Event Café - ‬6 min walk
  • ‪Starbucks - ‬2 min walk

About this property

Makati Shangri-La, Manila

5-star luxury hotel near Greenbelt Shopping Mall
Makati Shangri-La, Manila offers its guests a full-service spa, an outdoor pool, and a health club. There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

12 meeting rooms and limo/town car service are available. Event space at this hotel measures 15780 square feet (1466 square meters) and includes a conference center. A children's pool, multilingual staff, and gift shops/newsstands are also featured at the luxury Makati Shangri-La, Manila. An airport shuttle (available 24 hours) is available for a fee. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 5-star Makati hotel.

  • 696 guestrooms or units
  • 26 levels
  • 3 dining venues
  • Meeting rooms
  • 15780 sq ft of conference space
  • 1466 sq m of conference space
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
Makati Shangri-La, Manila offers 696 accommodations, which are accessible via exterior corridors and feature minibars and safes. Each accommodation is individually furnished. A pillow menu is available. 55-inch LED televisions come with cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The onsite spa has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body scrubs. The spa is equipped with a sauna. The spa is open daily.

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Front of property - evening/night
Dusit Thani Manila
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  • Pool
  • Spa
  • Kids pool
  • Parking included
4.5 out of 5, Wonderful, 2,881 reviews
The price is CA $156
CA $191 total
includes taxes & fees
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Property amenities

Family friendly

  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Limo/town car service
  • Free secured, covered self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: PHP 1,800 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining

Things to do

  • Children's pool
  • Full-service spa
  • Health club
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator (43 inch wide door)
  • Hospital bed
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Entertainment

  • 55-inch LED TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in available

Minimum check-in age: 21

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Makati Shangri-La, Manila

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for PHP 2206.80 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately PHP 1800 per person
  • Airport shuttle fee: PHP 3900 per vehicle (one-way, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: PHP 2206.80 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and window guards in each accommodation. Cashless payment methods are available for all transactions.

Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Manila Makati

Makati Manila Hotel

Makati Shangri-la Hotel Manila

Makati Shangri-la Manila

Manila Makati Shangri-la

Manila Makati Shangri-la Hotel

Manila Shangri-la Makati

Shangri-la Hotel Manila

Shangri-la Makati Hotel

Shangri-la Manila

Makati Shangri La Hotel

Makati Shangri-La Manila Hotel Makati

Makati Shangri-La Manila Metro Manila

Shangri La Makati

Shangri La Manila Makati

Shangrila Makati

Makati Shangri La, Manila

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Makati Shangri-La, Manila Hotel

Makati Shangri-La, Manila Makati

Makati Shangri-La, Manila Hotel Makati

Frequently asked questions

How close is Makati Shangri-La, Manila to the airport?

Makati Shangri-La, Manila is 7 mi (28-min drive) away from the Ninoy Aquino Intl. Airport (MNL) airport, the closest popular airport to the property.

How much does it cost to stay at Makati Shangri-La, Manila?

As of May 22, 2026, prices found for a 1-night stay for 2 adults at Makati Shangri-La, Manila on Jun 6, 2026 start from CA $171, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Makati Shangri-La, Manila have an airport shuttle?

Makati Shangri-La, Manila offers an airport shuttle 24 hours a day, for a charge of PHP 3900 per vehicle, one-way.

Does Makati Shangri-La, Manila offer free breakfast?

Free breakfast isn’t provided at Makati Shangri-La, Manila, but buffet breakfast is offered for a fee of PHP 1800 per person. It's available every day from 6:00 AM to 10:30 AM.

Is there a casino at Makati Shangri-La, Manila?

No, there is no casino at this hotel, but Newport World Resorts (7-min drive) and City of Dreams Manila (9-min drive) are nearby.

What time is check-in at Makati Shangri-La, Manila?

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM. A fee applies for early check-in.

Is there free parking at Makati Shangri-La, Manila?

This hotel offers free self parking and valet parking.

Does Makati Shangri-La, Manila have a pool?

Makati Shangri-La, Manila features an outdoor pool and a children's pool. Guests can enjoy pool access from 6:00 AM to 10:00 PM.

Does Makati Shangri-La, Manila have a restaurant?

There are 3 onsite restaurants, offering options like Chinese cuisine and garden views.

Does Makati Shangri-La, Manila have a spa?

This hotel has a spa, which features deep-tissue massages, facials, and body treatments.

How close is Makati Shangri-La, Manila to downtown Makati?

Makati Shangri-La, Manila is 0.1 mi away from Makati.

Makati Shangri-La, Manila Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 759 out of 1001 reviews
Rating 8 - Good. 154 out of 1001 reviews
Rating 6 - Okay. 46 out of 1001 reviews
Rating 4 - Poor. 21 out of 1001 reviews
Rating 2 - Terrible. 21 out of 1001 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Cesar, Mount Vernon

Stayed 1 night in Feb 2026

10/10 Excellent

Niño

Stayed 3 nights in Feb 2026

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly Staff, Clean room
Stayed 2 nights in Feb 2026

10/10 Excellent

Fernando

Stayed 2 nights in Feb 2026

10/10 Excellent

Martin

Travelled with partner
Liked: Cleanliness
The room was fantastic The seda bar with Walter great Lobby lounge relaxing Pool great Checkout great
Stayed 3 nights in Feb 2026

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities
Spacious room with all necessary amenities. We listened to some music in the hall. We ate at the Sage restaurant, it was delicious… We had a wonderful stay there, we used transportation back and forth. Thanks to all the people working there.
Stayed 1 night in Feb 2026

8/10 Good

John

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Check in process was handled well and the room was spacious and comfortable. Amenities are what you expect from a 5 star hotel and the staff are very friendly and courteous. My partner and I were only disappointed in the breakfast buffet which used to be a highlight but no longer. Western food options are limited and the buffet layout is confusing. This morning we had to wait briefly for a table although we arrived before 8:00am. When seated we noted many tables were empty but waiting to be cleared. They ran out of regular coffee cups and we were served with paper cups. Some of the buffet staff struggle with English. From the food offering it appears they are more interested in Asian visitors than in western customers. The only thing that remains 5 star with breakfast is the price. Other than the breakfast experience our stay was satisfactory.
Stayed 2 nights in Feb 2026

10/10 Excellent

Alexalyn

Stayed 1 night in Feb 2026

10/10 Excellent

Virginia

Stayed 1 night in Feb 2026

10/10 Excellent

Hee Youl Aaron

Stayed 4 nights in Feb 2026

10/10 Excellent

Mylene

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was excellent most especially access to the Horizon lounge.
Stayed 3 nights in Feb 2026

10/10 Excellent

nicole

Stayed 2 nights in Feb 2026

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities
Good overall
Stayed 2 nights in Jan 2026

10/10 Excellent

Christopher Michael

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Bed was really soft
Stayed 2 nights in Jan 2026

10/10 Excellent

Jusil

Excellent service by the staff except the dining ( both at breakfast buffet and the restaurant by the check in counter). Excellent room service. Room was spacious, all bathroom essentials were there, comfortable bed. Nice location surrounded by malls, etc.. Breakfast buffet subpar compared to other 5 star hotels in the Philippines and this hotel charged higher. The buffet spread was simply confusing.
Stayed 2 nights in Jan 2026

6/10 Okay

gerry

Travelled with family
Liked: Cleanliness, amenities
Hotel is very crowded, big lobby very few couches, chairs to sit on. Circles buffet staff inattentive, very poor service.
Stayed 5 nights in Jan 2026

10/10 Excellent

Gina

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel, close to everything! The WiFi was spotty at times but I think it’s just the place. Staff was very friendly and the food was great!
Stayed 4 nights in Jan 2026

8/10 Good

Willibeth

Liked: Cleanliness, amenities, property conditions & facilities
Clean, wonderful staff, extra bottled water and amenities.
Stayed 1 night in Jan 2026

10/10 Excellent

Fernando G, Beaumont

Stayed 2 nights in Jan 2026

6/10 Okay

jacqueline

Travelled with family
Liked: Amenities
Food
Stayed 1 night in Jan 2026

10/10 Excellent

Ericson

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Unit was clean.
Stayed 3 nights in Jan 2026

10/10 Excellent

FRANCISCO

Liked: Cleanliness, staff & service
We enjoy our stay. Nice room clean and pool excellent.
Stayed 3 nights in Jan 2026

10/10 Excellent

Francis, Hoffman Estates

Liked: Cleanliness, amenities, property conditions & facilities
Nice room!
Stayed 1 night in Jan 2026

8/10 Good

Esther

Liked: Cleanliness, property conditions & facilities
Room was outdated, but the service is good
Stayed 2 nights in Jan 2026

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities
Everything was spectacular
Stayed 1 night in Jan 2026