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Caroline Serviced Apartments Richmond

3.5 star property
3.5-star aparthotel near Chapel Street

Choose dates to view prices

Photo gallery for Caroline Serviced Apartments Richmond

One Bedroom with Balcony | Private kitchen
Pillowtop beds, soundproofing, iron/ironing board, free WiFi
Reception
Terrace/patio
Two Bedroom Winter Garden | Terrace/patio

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Kitchen
  • Washer
  • Dryer
  • Free WiFi
  • Air conditioning
  • Outdoor Space

Explore the area

View in a map
251 Swan St, Richmond, VIC, 3121
  • Place, Church Street
    ‪2 min walk‬
  • Place, Bridge Road
    ‪10 min walk‬
  • Place, Chapel Street
    ‪14 min walk‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪26 min drive‬

Room options

View all photos for One Bedroom Winter Garden

A modern hotel room with a large bed, a bedside table, a chair, a plant, and a view through a glass door.

One Bedroom Winter Garden

  • Sleeps 3
  • Free WiFi

View all photos for Two Bedroom Superior Winter Garden

A modern living room with a sofa, coffee table, and a dining area with chairs and a table.

Two Bedroom Superior Winter Garden

  • Sleeps 5
  • Free WiFi

View all photos for Two Bedroom Terrace

A modern living room with a sofa, a round table, and a potted plant.

Two Bedroom Terrace

  • Sleeps 5
  • Free WiFi

View all photos for Standard Studio

Pillowtop beds, soundproofing, iron/ironing board, free WiFi

Standard Studio

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Studio Winter Garden

Pillowtop beds, soundproofing, iron/ironing board, free WiFi

Studio Winter Garden

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Studio Terrace

Pillowtop beds, soundproofing, iron/ironing board, free WiFi

Studio Terrace

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds
  • Free WiFi

View all photos for One Bedroom Winter Garden

Pillowtop beds, soundproofing, iron/ironing board, free WiFi

One Bedroom Winter Garden

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Studio with Terrace View

Pillowtop beds, soundproofing, iron/ironing board, free WiFi

Studio with Terrace View

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds
  • Free WiFi

View all photos for One Bedroom with Balcony

One Bedroom with Balcony

One Bedroom with Balcony

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Two Bedroom Winter Garden

Two Bedroom Winter Garden | Living area

Two Bedroom Winter Garden

  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds
  • Free WiFi

View all photos for Two Bedroom Balcony

Two Bedroom Balcony | Living area

Two Bedroom Balcony

  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed
  • Free WiFi

View all photos for Two Bedroom Superior Winter Garden

Pillowtop beds, soundproofing, iron/ironing board, free WiFi

Two Bedroom Superior Winter Garden

  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed
  • Free WiFi

View all photos for Two Bedroom Terrace

Two Bedroom Terrace | Living area

Two Bedroom Terrace

  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed
  • Free WiFi

View all photos for Three Bedroom Premium Apartment

Pillowtop beds, soundproofing, iron/ironing board, free WiFi

Three Bedroom Premium Apartment

  • 3 bedrooms
  • Sleeps 7
  • 2 King Beds and 1 Queen Bed
  • Free WiFi

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About the area

Melbourne

Richmond stay.Your stay at this Richmond aparthotel places you within 2 miles (3 km) of Chapel Street and Royal Botanic Gardens. Melbourne Cricket Ground and AAMI Park are also within 2 miles (3 km).
View more Aparthotels in MelbourneOpens in a new window

What's nearby

  • Church Street - 2 min walk - 0.2 km
  • Bridge Road - 10 min walk - 0.9 km
  • Chapel Street - 14 min walk - 1.2 km
  • AAMI Park - 3 min drive - 2.3 km
  • Rod Laver Arena - 5 min drive - 3.4 km

Getting around

  • East Richmond Station - 7 min walk
  • Flinders Street Station - 12 min drive
  • Melbourne, VIC (MEB-Essendon) - 28 min drive

Restaurants

  • ‪Harlow - ‬5 min walk
  • ‪KFC - ‬2 min walk
  • ‪Public House - ‬5 min walk
  • ‪My Oh My - ‬4 min walk
  • ‪Swan Hotel - ‬3 min walk

About this property

Caroline Serviced Apartments Richmond

3.5-star aparthotel near Chapel Street
Caroline Serviced Apartments Richmond offers its guests a terrace, tour/ticket assistance, and concierge services. Public spaces have free WiFi. Caroline Serviced Apartments Richmond also features laundry facilities, express check-in, and express check-out. For a fee, parking is available.

Smoking is allowed in designated areas at this 3.5-star Melbourne aparthotel.

  • 33 guestrooms or units
  • Self-service laundry
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Elevator
  • Smoking in designated areas
Caroline Serviced Apartments Richmond offers 33 air-conditioned accommodations with washers/dryers and hair dryers. Beds feature pillowtop mattresses. 50-inch Smart televisions come with cable channels. Accommodations at this 3.5-star aparthotel have kitchens with stovetops, microwaves, cookware/dishes/utensils, and dishwashers. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is offered on weekdays only and in-room massages can be requested. Housekeeping is provided on a limited basis.

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Property amenities

Pool/Spa

  • In-room massages

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, uncovered self parking on site (AUD 15 per night)

Kitchen

  • Cleaning supplies
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Microwave
  • Stovetop
  • Toaster

Bedrooms

  • Bedsheets provided
  • Pillowtop mattress
  • Rollaway/extra bed: AUD 40 per day

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels

Outdoor areas

  • Garden
  • Terrace

Laundry

  • Laundry detergent
  • Laundry facilities
  • Washer/dryer

Comfort

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • Elevator
  • Designated smoking areas (fines apply)

Services and conveniences

  • Concierge services
  • Free local calls
  • Housekeeping on weekdays only
  • Iron/ironing board
  • Luggage storage
  • Mobile key entry
  • Phone
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • Near a health/beauty spa
  • Near a hospital
  • Near a metro station
  • Near a train station

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 33 units
  • Garden
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Express check-out available

Special check-in instructions

The front desk is open Monday - Friday (8:00 AM - 6:30 PM) and Saturday - Saturday (9:00 AM - 4:00 PM)
Guests will receive an email within 24 hours before arrival with check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, lockbox

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 40.0 per day.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: AUD 15 per night
  • Rollaway bed fee: AUD 40.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation. Guests can access their rooms with a mobile device.

Property is also known as

Caroline Serviced Apartments Richmond Richmond
Caroline Serviced Apartments Richmond Aparthotel
Caroline Serviced Apartments Richmond Aparthotel Richmond

Frequently asked questions

How close is Caroline Serviced Apartments Richmond to the airport?

Caroline Serviced Apartments Richmond is 15.8 mi (28-min drive) away from the Melbourne, VIC (MEB-Essendon) airport, the closest popular airport to the property.

How much does it cost to stay at Caroline Serviced Apartments Richmond?

As of Jun 23, 2026, prices found for a 1-night stay for 2 adults at Caroline Serviced Apartments Richmond on Jun 24, 2026 start from CA $178, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Caroline Serviced Apartments Richmond have an airport shuttle?

Airport shuttle services are not available at Caroline Serviced Apartments Richmond.

How close is Caroline Serviced Apartments Richmond to the beach?

This aparthotel is 4.5 mi (18-min drive) from St Kilda Beach and 7.7 mi (25-min drive) from Brighton Beach. Don't forget your sunscreen!

Does Caroline Serviced Apartments Richmond offer free breakfast?

Caroline Serviced Apartments Richmond does not offer free breakfast.

Is there a casino at Caroline Serviced Apartments Richmond?

No, there is no casino at this aparthotel, but Crown Casino (5-min drive) is nearby.

What time is check-in at Caroline Serviced Apartments Richmond?

Check-in start time: 2:00 PM; Check-in end time: midnight.

Is there free parking at Caroline Serviced Apartments Richmond?

Free parking is not available at this aparthotel. Self parking is available for AUD 15 per night.

Does Caroline Serviced Apartments Richmond have a pool?

Caroline Serviced Apartments Richmond does not have a pool.

Does Caroline Serviced Apartments Richmond have a spa?

There are no spa services available at this aparthotel.

How close is Caroline Serviced Apartments Richmond to downtown Melbourne?

Caroline Serviced Apartments Richmond is 2.3 mi away from Melbourne.

Caroline Serviced Apartments Richmond Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 169 out of 196 reviews
Rating 8 - Good. 17 out of 196 reviews
Rating 6 - Okay. 8 out of 196 reviews
Rating 4 - Poor. 0 out of 196 reviews
Rating 2 - Terrible. 2 out of 196 reviews

10/10

Cleanliness

9.6/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Elvin

Liked: Cleanliness, amenities, communication
Great location and room
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Mark

Liked: Cleanliness, property conditions & facilities, communication
Great room, very clean.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Brittney

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great modern apartments, with great staff.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Mellisa

Liked: Cleanliness, check-in, communication, listing accuracy
Great location. Lots of F&B , Supermarket nearby. Underground parking (chargeable) available. The team was very kind to let me Check in early aft a Red eye. And they located my missing item aft I Checked Out. Very appreciative of their kindness.
Stayed 10 nights in Mar 2026
Verified

10/10 Excellent

Filip

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great, clean place. Modern living.
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Janet

Liked: Cleanliness, amenities, communication
Staff polite good location for local amenities Clean room but could do with a bit of updating
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Allen

Liked: Cleanliness, room comfort, communication
Very clean , quiet and comfortable, awesome shower all new appliances very close to hundreds of restaurants and tram stop. Would definitely stay again.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Andrew

Staff was very helpful and nice. Room clean, comfortable and functional. Definitely would stay again
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Yvonne

Liked: Cleanliness, amenities, property conditions & facilities, communication
We loved the room and the layout was fantastic. Would have liked a 2nd bathroom as we were in a 2 bedroom apartment. The staff were very friendly and helpful. Have booked again for next year - location is ideal for getting to the tennis.
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

Grahame

Liked: Cleanliness, room comfort, communication
Internet good. Quiet rooms.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Felicity

Liked: Cleanliness, amenities, property conditions & facilities, communication
The room was clean and fairly quiet. People I met inside the building were all friendly. Apartment was so close to everything.
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Hamish

Liked: Cleanliness, amenities, property conditions & facilities, communication
A clean apartment very accessible
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Rebecca

Liked: Cleanliness, amenities, property conditions & facilities, communication
Underground parking easily accessible. Large quiet rooms, friendly staff.
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

Jillian

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great accommodation. Centrally located. Clean, functional and well priced. I’ll definitely be staying here again.
Stayed 8 nights in Oct 2025
Verified

10/10 Excellent

Garry

Liked: Cleanliness, room comfort, communication
Excellent place to stay for sporting events
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, amenities, property conditions & facilities, communication
We expected no more. Clean, excellent bathroom, great bed, convenient parking and security, busy area but still quiet, very convenient location. We will return.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Natasha

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location for my business trip
Stayed 5 nights in Jun 2025
Verified

10/10 Excellent

Loretta

Liked: Cleanliness, property conditions & facilities, communication
Great location walking distance to lots of different dinning experiences
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Ciara

Liked: Cleanliness, room comfort, communication

Fantastic Melbourne accommodation

Fantastic accommodation, excellent location and very good quality. Staff very helpful
Stayed 4 nights in Jul 2025
Verified

8/10 Good

John

Liked: Cleanliness, amenities, property conditions & facilities, communication
Booked to stay there again two weeks later
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

Ashley

Liked: Cleanliness, amenities, property conditions & facilities, communication
Lovely property close in the heart of Richmond.
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Tammy

Liked: Cleanliness, amenities, property conditions & facilities, communication
It is quiet, comfortable & well equipped, & very convenient to where we wanted to be. Would stay again.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Claire

Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean spacious room.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Katherine

Liked: Cleanliness, amenities, property conditions & facilities, communication
really nice place to stay
Stayed 3 nights in Sep 2023
Verified

10/10 Excellent

Susan Margaret

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very modern and well equipped unit. Easy access to city via tram or train. Lots of great restaurants nearby.
Stayed 5 nights in Aug 2025