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Causeway Inn On The Mall

3.5 star property
3.5-star hotel near Bourke Street Mall

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Photo gallery for Causeway Inn On The Mall

Lobby lounge
Standard Double Room
Lobby lounge
Property entrance
Reception

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast available
  • Housekeeping
  • 24/7 front desk
  • Parking available
  • Laundry
  • Air conditioning

Explore the area

Map
327 Bourke Street Mall, Melbourne, VIC, 3000
  • Bourke Street Mall
    ‪1 min walk‬
  • Queen Victoria Market
    ‪14 min walk‬
  • Crown Casino
    ‪17 min walk‬
  • Melbourne, VIC (MEL-Tullamarine)
    ‪22 min drive‬

Room options

View all photos for Standard Queen Room

Standard Queen Room

Standard Queen Room

  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Queen Room - City View

Standard Queen Room - City View

Standard Queen Room - City View

  • 16 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 16 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room

Superior Room

Superior Room

  • 19 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

  • 16 sq m
  • Sleeps 2
  • 2 Twin Beds

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About the area

Melbourne

Heart of Melbourne.At this Melbourne Central Business District hotel, you'll be steps from Bourke Street Mall and within a 15-minute walk of Ian Potter Centre: NGV Australia. Queen Victoria Market and Marvel Stadium are also within 2 miles (3 km).

What's nearby

  • Bourke Street Mall - 1 min walk - 0.0 km
  • Queen Victoria Market - 14 min walk - 1.2 km
  • Crown Casino - 17 min walk - 1.5 km
  • Melbourne Convention and Exhibition Centre - 17 min walk - 1.5 km
  • Marvel Stadium - 19 min walk - 1.6 km

Getting around

  • Flinders Street Station - 8 min walk
  • Melbourne Central Station - 8 min walk
  • Melbourne Airport (MEL) - 29 min drive

Restaurants

  • ‪Brunetti Oro - ‬3 min walk
  • ‪Federal Coffee Palace - ‬2 min walk
  • ‪Chiki Chiki - ‬2 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Belles Hot Chicken - ‬2 min walk

About this property

Causeway Inn On The Mall

3.5-star hotel near Bourke Street Mall
There's a restaurant on site. A computer station is on site and WiFi is available in public spaces for a fee. You'll find a business center on site. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the business-friendly Causeway Inn On The Mall. For a fee, parking is available.

This 3.5-star Melbourne hotel is smoke free.

  • 1 building
  • 82 guestrooms or units
  • 8 levels
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Dining venue
Causeway Inn On The Mall offers 82 accommodations with safes and coffee/tea makers. 32-inch LCD televisions come with premium cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English

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Property amenities

Family friendly

  • Babysitting
  • Crib (surcharge)
  • In-room refrigerator
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge)

Parking and transportation

  • Offsite parking; discounts available
  • Self parking on site (surcharge)

Food and drink

  • Daily on-the-go breakfast available 6:30 AM to 10:00 AM for a fee: AUD 10 for adults and AUD 10 for children
  • A restaurant

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 32-inch LCD TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 12 and up
For any questions, please contact the property using the information on the booking confirmation
This property is not suitable for guests who are required to quarantine, due to the property's communal areas.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for AUD 20.0 per stay.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately AUD 10 for adults and AUD 10 for children
  • Crib (infant bed) fee: AUD 20.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 12 and up.

This hotel will place a pre-authorization for the first night's accommodation, 7 days prior to arrival, for any bookings where payment for the stay will be made on site instead of at the time of booking.

Property is also known as

Causeway Inn Mall
Causeway Inn Mall Melbourne
Causeway Mall Melbourne
Causeway Hotel On The Mall
Causeway Inn On The Mall Hotel Melbourne
Causeway Mall
Causeway Inn On The Mall Hotel
Causeway Inn On The Mall Melbourne
Causeway Inn On The Mall Hotel Melbourne

Causeway Inn On The Mall Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 249 out of 1001 reviews
Rating 8 - Good. 489 out of 1001 reviews
Rating 6 - Okay. 187 out of 1001 reviews
Rating 4 - Poor. 52 out of 1001 reviews
Rating 2 - Terrible. 24 out of 1001 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Debrah, Crestwood

Travelled with family
Liked: Amenities, property conditions & facilities
Excellent location centrally located in Melbourne
Stayed 2 nights in Mar 2022

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
All was good
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 1 night in May 2021

6/10 Okay

Verified traveller

Travelled with partner
Disliked: Cleanliness
The location is great and convenient. Tram stops are only 3 min away and short walk to Bourke street mall and plenty of choices for food.
Stayed 4 nights in May 2021

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Thete wasn't a balcony or window you could open. Thete were an offices opposite our room so the curtains had to be drawn all the time. The bathtub was difficult to get in or out of as it was too deep. But the location was excellent.
Stayed 3 nights in Apr 2021

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Was fine.

Only stayed overnight. It was fine.
Stayed 1 night in Dec 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2020

6/10 Okay

Tiffany

Stayed 2 nights in Jun 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property is located in a great part of the CBD.
Stayed 1 night in Apr 2020

8/10 Good

ebony

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not bad

the hotel and room was fine no issue, I’d still come back but the entry to the hotel smells awfully bad of urine they need to use a power washer with disinfectant to rid of the smell it’s that bad.
Stayed 3 nights in Jan 2020

6/10 Okay

Verified traveller

Stayed 3 nights in Mar 2020

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Mar 2020

8/10 Good

Gaetano

Liked: Staff & service
Stayed 1 night in Mar 2020

6/10 Okay

Todd

Business traveller
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Elevator was out of service on last 2 stays
Stayed 2 nights in Mar 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I waa booked in to Causeway on the mall, but was moved to your other hotel i think it was 353 It was very nice with complimentary breakfast.
Stayed 4 nights in Mar 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
had a lovely stay at the causeway inn. In a perfect location with a great view. The room was very comfortable and had great facilities. Although the shower was a little hard to use it was still good enough for us. Breakfast is very expensive in the hotel so be aware of this. Overall a great stay
Stayed 2 nights in Mar 2020

10/10 Excellent

Noah

Stayed 4 nights in Mar 2020

8/10 Good

Alicia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Location and Price :-)

Great location, room cozy and basic but very clean. Window opened which was lovely for some fresh air. Shower temperature was touchy, sometimes instant hot other times took 5 mins to warm up but a good size shower. Bed comfortable too would stay again :-)
Stayed 2 nights in Feb 2020

8/10 Good

allan mah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rude receptionist smelly bathroom and old life

Rude receptionist, smelly bathroom and old lift
Stayed 1 night in Feb 2020

8/10 Good

Lucy, Brisbane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique - being in the centre of town.o Bourke Street Mall. Being close to high end & lower end shopping trams restaurants & eateries. And a clock tower within view from your window to ensure your were up to start the day on time. Walkability to most tourist attractions too. Clean rooms friendly staff helpful & the ability to hold luggage for a few hours after checkout time.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were extremely friendly. The fact you have to change lift via a seating area meant that you were talking happily with strangers... very friendly place.
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveller

Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Stayed 2 nights in Feb 2020