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"The room was very clean and nice. What I didn’t like, however, was that no representative was available at 6 pm for check in. They left a note at the
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Your stay at this Ferntree Gully apartment places you within 2 miles (3 km) of Dandenong Ranges National Park and Dandenongs. Dandenong Ranges & Knox Visitor Information Centre and Kokoda Trail Memorial Walk are also within 3 miles (5 km).
Property Amenities
This apartment doesn't skimp on freebies - guests receive free WiFi and free self parking. Traveling on business? Take advantage of the laundry service and airport shuttle. An area shuttle and laundry facilities are also on offer.
Free WiFi, kitchens
The 20 individually furnished apartments offer free WiFi and DVD players. Well-equipped kitchens come with refrigerators, stovetops, microwaves, and dishwashers. Housekeeping is not available.
Lifestyle Apartments at Ferntree ratings based on 1 Verified Reviews
Review Summary
3.0
out of 5
3.0 out of 5.0
Room cleanliness4.0 out of 5.0
Service & staff0.0 out of 5.0
Room comfort0.0 out of 5.0
Hotel condition4.0 out of 5.0
Guest reviews for Lifestyle Apartments at Ferntree
Couples (1)
3 out of 5
The room was very clean and nice. What I didn’t like, however, was that no representative was available at 6 pm for check in. They left a note at the desk to call, but I am from another country and didn’t have cell service here. I had to use their own desk phone to call them. I felt a little uncomfortable reaching behind their desk, but I had no other option. The next day there was still no one at the desk for checkout at 8am. I like being able to interact with a person, because I needed the WiFi password and I wanted to get information on local restaurants and the puffing billy, but no one was ever there to speak with. It felt a little impersonal. They left a credit card form and a note for me asking me to write my credit card number on it and leave it on their desk, but I felt uncomfortable with that, because no one was there and I didn’t want to leave my credit card information there for some random person to find.
Posted by a verified traveller on 13 May 2019
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Comment from Hotel Management
17 May 2019
by The Team at Lifestyle
Hello,
Thank you for taking the time to leave a review.
Occasionally our management do need to attend to matters off site such as meetings, dry cleaning, shopping just to name a few so unfortunately cannot be sitting at the desk 24/7. Your keys were left available for you to ensure you could gain access to your apartment whilst we were working offsite.
Our apartments have a very informative compendium located on the bookshelf with all our local information and recommendations, should you of read it, you would of found many local recommendations for restaurants, we also offer many local restaurant brochures in our reception which we are sure you found on your arrival.
In regards to the Wi-Fi password, this is not only in the compendium also, but also located on the back of your apartment door, however, should you be unable to locate either of these, you can always contact us with the in room telephone (as you did).
We also state reception opens from 9am, but should you of had an questions or concerns our managers live on site and would of been more than happy to answer them for you should they of been given the opportunity.
We do hope that in future our helpful and friendly staff will be given the opportunity to greet you on your arrival and departure should they not be attending to other "behind the scenes" business matters off site.
Should you wish to discuss your concerns further, we are always available via telephone or email.
As a guest of Lifestyle Apartments at Ferntree, you'll find tour/ticket assistance, laundry facilities, and dry cleaning/laundry services. WiFi is free in public spaces. An airport shuttle (available on request) and an area shuttle are available for a fee. Limited free parking is available on a first-come, first-served basis. This 4.5-star Melbourne apartment is smoke free.
20 guestrooms or units
2 levels
Dry cleaning
Self-service laundry
Front desk (limited hours)
Tour and ticket information
No smoking on site
Family Friendly Amenities
Family property
Number of living rooms
Free WiFi
Kitchen
Laundry facilities
Separate dining area
Washer/dryer
Full-sized refrigerator/freezer
Refrigerator
Microwave
DVD player
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
Parking
Free self parking
, Parking (limited spaces)
Transport
Train station: Melbourne Belgrave Station (6.8 km / 4.2 mi)
Metro station: Ferntree Gully Station (0.9 km / 0.6 mi)
Property shuttles: Airport shuttle and area shuttle
Parking: Free self parking
Room Amenities
Lifestyle Apartments at Ferntree offers 20 air-conditioned accommodations with washers/dryers and DVD players. These individually furnished accommodations have separate sitting areas. 106-cm flat-screen televisions come with digital channels. Accommodations at this 4.5-star apartment have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards.
In-room kitchen
Washer and dryer
Dining room
Sitting area
Flat-screen television
Digital channels
DVD player
Refrigerator (full size)
Microwave
Oven
Stove
Dishwasher
Coffee maker
Kitchenware
Shower and tub combination
Hair dryer
Toiletries (free)
Telephone
Iron and ironing board
Desk
Air conditioning
Unique furnishings
Wheelchair accessible
Wardrobe or closet
Hotel Policies
Check-in
Check-in time starts at 3 PM
Minimum check-in age is: 18
Check-in time ends at 7:00 PM
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 9 AM - 7:00 PM. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
Lifestyle Apartments at Ferntree offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 9 AM - 7:00 PM. This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Check-out
Check-out by 11 AM
Payment types
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Cribs (infant beds) are not available.
Pet Policy
No pets allowed, but service animals are welcome
Policies
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Union Pay, debit cards, and cash. Onsite parties or group events are strictly prohibited. Noise-free guestrooms cannot be guaranteed.
For guests' safety, the property includes a smoke detector in each accommodation. The property is professionally cleaned. Contactless check-out is available.
No rollaway/extra beds available
No cribs (infant beds) available
No elevators
Noise-free rooms not guaranteed
Cash or credit card deposit required
Service animals are allowed
Front desk opens daily at 9 AM
Front desk closes daily at 7:00 PM
Debit cards
UnionPay
Events/parties not allowed
Staffed front desk
Smoke detector
LGBTQIA friendly
Property uses a professional cleaning service
Property is cleaned with disinfectant
Contactless check-in is not available
Property confirms they are implementing enhanced cleaning measures
No gap period between guest stays
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property follows sanitization practices of COVID-19 Guidelines (CDC)
Property follows sanitization practices of COVID-19 Guidelines (WHO)
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Hotel Names
Lifestyle Apartments Ferntree
Lifestyle Ferntree
Lifestyle Apartments Ferntree Apartment
Lifestyle Apartments at Ferntree Apartment
Lifestyle Apartments at Ferntree Ferntree Gully
Lifestyle Apartments at Ferntree Apartment Ferntree Gully
You should know
Registered guests are the only ones allowed to be in guestrooms.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
