All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 167 out of 337 reviews
10 - Excellent
167
Rating 8 - Good. 113 out of 337 reviews
8 - Good
113
Rating 6 - Okay. 32 out of 337 reviews
6 - Okay
32
Rating 4 - Poor. 16 out of 337 reviews
4 - Poor
16
Rating 2 - Terrible. 9 out of 337 reviews
2 - Terrible
9
8.6/10
Cleanliness
9.0/10
Staff & service
8.2/10
Amenities
8.2/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
8/10 Good
Tania
Aug 14, 2025
Liked: Cleanliness, staff & service
My mother & I found getting into the shower over a high bath extremely difficult. A separate shower would be better.
A little dated but comfortable.
A quick room change was appreciated as we were originally given an upstairs room but due to my husband being unable to climb stairs, a quick room change to ground level was made without hesitation or judgement. Very friendly staff!
It was a great one bedroom apartment, clean, spacious, only complaint I could find was it needed a fan in the bedroom
Verified traveller
Stayed 3 nights in Mar 2025
8/10 Good
Stephen
Travelled with family
Feb 18, 2025
Liked: Cleanliness, staff & service, room comfort
Stephen
Stayed 2 nights in Feb 2025
6/10 Okay
Rochelle, Australind
Travelled with partner
Feb 17, 2025
Liked: Staff & service
Overall it wasn't terrible but the window in the bedroom didn’t open as the latch was broken so it was very hot and stuffy. If you wanted to swim you had to get a key first which is inconvenient and the people below us smoked so leaving the balcony door open for ventilation wasn't an option as the smoke drifted up and into our room.
The layout and facilities of the room were great however upon entering we were met with an extremely musty, damp smell. We turned on the AC and open the doors in the hopes of airing the rooms out but no luck. The worst was the ensuite- the smell was so bad, we closed the door and put a towel along the bottom gap. If we had been there more than one night, we would have approached the staff. I made mention of this to the staff on check out.
I was also disappointed to see that our master bed was 2 singles pushed together making for a pretty uncomfortable sleep.