Holiday Inn Express & Suites Florida City by IHG offers its guests an outdoor pool and a fitness center. Public spaces have free WiFi. Business amenities include a business center and a meeting room. Free breakfast is served daily. The business-friendly Holiday Inn Express & Suites Florida City by IHG also features a vending machine, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking is free.
The property is fine, but upon arrival they told me they didn't have the type of room I rented and gave me another one with two beds. They didn't take any care of the inconvenience, which shows no professionalism.
We reserved a king sized bed. When we arrived, Thursday evening, they said they were out of king beds and gave us a double. The room looks nothing like ANY of the pictures they have online. The bathroom was outdated, with the old plastic tubs, not the nice showers with the tile and glass doors. There was a car alarm that went off all night long , for two nights right outside our window. My sister flew in Friday night and was given a king room that she had reserved, she left Sunday Morning, and we thought we'd be offered her King room. Not even when the hotel emptied out Monday did they even offer us a king room that was obviously available.