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"No ramp from door where cab dropped me off to check-in. Otherwise a decent hotel so far. " More

By a verified traveller on Fri 31 May 2019

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Hotel Description

3.5-star eco-friendly hotel near Avenir Centre

Heart of Moncton

With a stay at this well-placed hotel, you'll be half a mile (1 km) from Avenir Centre and within 3 miles (5 km) of Moncton Coliseum. Moncton Capitol Theatre and Moncton Market are also within half a mile (1 km).

Free airport shuttle

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the business center, free WiFi in public areas, and free airport shuttle. There's a 24-hour gym on site, and a 24-hour front desk and a coffee shop are also provided.

Free WiFi, comfy beds

The 191 soundproofed guestrooms offer free WiFi and comfy beds. TVs come with cable channels, and other amenities include 24-hour room service and premium bedding.

Standard Room, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
CA $119* Per night/room 24 Jan. - 25 Jan.

Executive Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Comfort Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Executive Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Executive Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Crowne Plaza Moncton-Downtown, an IHG Hotel ratings based on 4 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Crowne Plaza Moncton-Downtown, an IHG Hotel

4 out of 5
No ramp from door where cab dropped me off to check-in. Otherwise a decent hotel so far.

Posted by on 31 May 2019

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Comment from Hotel Management

31 May 2019 by Eli

Thank you for letting us about your recent experience. We hope to see you soon again

2 out of 5

Unsatisfied customer

Poor customer service, the hotel charged us fees we were unaware of.

Posted by , from Moncton, NB, Canada on 6 Dec. 2013

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Comment from Hotel Management

28 Mar. 2015 by Sean

Thank you for your comments. We apologize for the poor stay and hope you'll come stay with us again soon.

4 out of 5

Nice Experience

I am pleased with my stay at this hotel. The staff was very accommodating, and the rooms were comfortable. I would recommend this hotel to others.

Posted by on 22 Jul. 2009

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4 out of 5

Very happy with the stay.

My wife and I really enjoyed the stay. Very confortable rooms, clean, friendly & great service. We didn't want to go home. Really enjoyed the buffet breakfast.

Posted by on 5 Sep. 2006

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About the Crowne Plaza Moncton-Downtown, an IHG Hotel

Location 1005 Main St, Moncton, NB E1C1G9

Property Features

Crowne Plaza Moncton-Downtown, an IHG Hotel offers its guests an indoor pool, a sauna, and a 24-hour fitness center. Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. There's an onsite business center. Event space at this hotel measures 150695 square feet (14000 square meters) and includes conference space. Tour/ticket assistance, multilingual staff, and gift shops/newsstands are also featured at the eco-friendly Crowne Plaza Moncton-Downtown, an IHG Hotel. A roundtrip airport shuttle is free (available 24 hours). Parking is available for a fee. This 3.5-star Moncton hotel is smoke free.

  • 191 guestrooms or units
  • 8 levels
  • 150695 sq ft of conference space
  • 14000 sq m of conference space
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Property shuttles: Free airport shuttle
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Crowne Plaza Moncton-Downtown, an IHG Hotel offers 191 accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. Televisions come with premium cable channels and pay movies. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

  • Pillowtop beds
  • In-room dining (24 hours)
  • Television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Luxury bedding
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Toothbrush and toothpaste available

Food & Drink

Guests can enjoy full breakfast for a fee.

T Bones - This restaurant serves breakfast, lunch, and dinner.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool, a sauna, and a 24-hour fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 19
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 25.0 per stay.
  • Free cribs (infant beds)!

Pet Policy

  • Pets are welcome and stay free
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. This property accepts Visa, Mastercard, American Express, Diners Club, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Number of children who can stay free - 4
  • Pets allowed (no fees)
  • Debit cards not accepted
  • Staffed front desk
  • Security system
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • gap period enforced between guest stays 24 hours
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between CAD 11.95 and CAD 14.95 per person (approximately)
  • Self parking fee: CAD 12.00 per night
  • Valet parking fee: CAD 14.00 per night
  • Rollaway bed fee: CAD 25.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Crowne Plaza Hotel Moncton-Downtown
  • Crowne Plaza Moncton-Downtown
  • Crowne Plaza Moncton Downtown Hotel Moncton
  • Crowne Plaza Moncton Downtown New Brunswick
  • Moncton Crowne Plaza
  • Crowne Plaza Moncton-Downtown Hotel

You should know

  • Crowne Plaza Moncton-Downtown, an IHG Hotel offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.