4-star all-inclusive property near Runaway Bay Beach, connected to the convention center
On the beach
Within 3 miles (5 km) of this Runaway Bay property, you'll find Runaway Bay Beach and Cardiff Hall Beach. Also, Flavours Beach is within 3 miles (5 km) and Green Grotto Caves is within 6 miles (10 km).
All-inclusive
This all-inclusive property features free water park access, a full-service spa, and a nightclub. Relax with sun loungers and beach umbrellas, and cool off with a drink at the beachside bar. There's fun for all ages with a free kid's club and a children's pool, and free supervised childcare is an added bonus.
Bahia Principe Grand Jamaica - All Inclusive ratings based on 41 Verified Reviews
Review Summary
3.5
out of 5
3.5 out of 5.0
Room cleanliness3.5 out of 5.0
Service & staff3.5 out of 5.0
Room comfort0.0 out of 5.0
Hotel condition3.5 out of 5.0
Guest reviews for Bahia Principe Grand Jamaica - All Inclusive
Everyone (16)Couples (5)Family (12)
5 out of 5
Everything
Posted by Jasmine Asean on 21 May 2022
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Comment from Hotel Management
10 Jun. 2022
by online Reputation Coordinator.
Dear Guest,
Thank you for your comments. It is a pleasure to know that you enjoyed the services offered by our excellent team here at the Bahia Principe Grand Jamaica.
We are always striving to give our guests the highest quality services, making each moment unforgettably amazing during their time here at our hotel.
Warmest Regards,
Melissa Burrell
Online Reputation Coordinator.
3 out of 5
The food was not good
Posted by Maxine on 10 May 2022
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Comment from Hotel Management
10 May 2022
by online Reputation Coordinator.
Dear Guest,
We appreciate you taking time to express your comments about your stay with us, and we will do our best to reinforce in the mentioned area.
We must apologies for not being able to exceed your expectations at this time during your vacation.
We hope you will come again to enjoy our new services.
Warmest Regards,
Melissa Burrell
Online Reputation Coordinator
5 out of 5
Loved the staff, very friendly. Beautiful place, love the decor. Food was tasty, loved the different restaurants, ( but you must do a reservation once you get there to enter those) love that you could get a drink almost everywhere. Love the kids water park, my kids had a lot of fun. There are different activities, but you have to get out of the resort for those and they are fun. Love the place. Affordable and beautiful.
Posted by Laureen on 10 Apr. 2022
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Comment from Hotel Management
12 Apr. 2022
by online Reputation Coordinator.
Dear Guest,
It is a pleasure to read that you had a enjoyable time with us.
We hope to see you again to give us another opportunity to host you at our hotel in order to offer the best possible experience.
Warmest Regards,
Melissa Burrell
Online Reputation Coordinator.
5 out of 5
Posted by Brandon on 4 Mar. 2022
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4 out of 5
Posted by Safiya on 30 Jan. 2022
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4 out of 5
Posted by Andrea, from BRONX on 30 Dec. 2021
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1 out of 5
This property was filthy! The room was not clean, toilet had black stain running down the side, shower had white soap marks on door and shower wall. Hallway to room was dark at night, didn’t feel safe. Breakfast buffet line was almost one hour wait time with no other option for breakfast. Offered an upgrade at checkin, agreed to pay upgrade fee and walked to other side of property to only be told they had no more rooms! I WIL NEVER STAY HERE AGAIN!!!!
Posted by Belinda on 1 Nov. 2021
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Comment from Hotel Management
3 Nov. 2021
by online Reputation Coordinator.
Dear Guest,
On behalf of all the management and team members at the Bahia Principe Grand Hotel, we appreciate you taking time to share your comments of your stay with us. We sincerely apologies for the issues during your stay, and we will do our best to reinforce in our overall service areas.
May I use this opportunity to thank you again for choosing the Bahia Principe Grand Jamaica, to be your holiday destination in the Caribbean.
We hope you come again to enjoy our new services.
Kind Regards,
Melissa Burrell
Online Reputation Coordinator.
3 out of 5
The property seemed unkept in certain areas. Our bathroom toilet leaked. The elevators were gross at times! And you could smell the public restrooms a mile away. Food was very limited at buffet and was not at all like previous years! Disappointing trip this year. Beach was the only rewarding scenery.
Posted by Samuel on 24 Sep. 2021
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Comment from Hotel Management
25 Sep. 2021
by Online Reputation
Dear Guest,
Thank you for your comments. Accept our sincerest apologies for the incident during your stay. Please rest assured that your feedback has been forwarded to the head of the relevant departments, so they can take the necessary corrective and preventive actions.
We are always striving to give our guests the highest quality service so that they could stay absolutely content with their vacations at our hotel.
Sending you our warmest regards,
5 out of 5
Posted by Fritz on 15 Sep. 2021
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5 out of 5
It’s great
Posted by Sonia on 13 Sep. 2021
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Comment from Hotel Management
14 Sep. 2021
by Online Reputation
Dear Guest,
Thank you for your comments. It is a pleasure to know that you enjoyed our services. We are always striving to give our guests the highest quality service so that they could stay absolutely content with their vacations at our hotel.
Sending you our warmest regards,
About the Bahia Principe Grand Jamaica - All Inclusive
All land activities, and recreational facilities and equipment included
Snorkeling included
Kayaking included
Rowing/canoeing included
Fitness facilities included
Tennis included
Volleyball included
Soccer (football) included
Onsite live performances included
Theme parties included
Access to onsite clubs included
Premium/non-domestic beverages not included
Premium food items not included
Childcare not included
Scuba diving excursions not included
Snorkeling excursions not included
Scuba diving certification not included
Motorized water sports not included
Spa/beauty facilities and services not included
Activities/services from independent operators not included
Transportation to offsite activities not included
Offsite tours not included
Taxes included
All meals served buffet-style
Buffet and à la carte dining
A la carte or gourmet dining is limited
Number à la carte or gourmet meals - 3
Windsurfing equipment not included
Onsite entertainment and activities included
Local beverages and soft drinks only
Minibar beverages - restrictions apply
Property Features
Bahia Principe Grand Jamaica - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. At Bahia Principe Grand Jamaica - All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. Free breakfast is available daily. There are 5 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 6 bars/lounges, a beach bar, and a poolside bar. WiFi is free in public spaces. This all-inclusive property also offers a complimentary water park, a complimentary children's club, and a children's pool. Free self parking is available. This 4-star Runaway Bay property is smoke free.
850 guestrooms or units
7 levels
10 buildings
5 dining venues
6 bars or lounges
Built in 2007
Buffet breakfast (free)
Nightclub
Deli
Kid's club (free)
Supervised kid's activities (free)
Childcare (surcharge)
Beach lounge chairs
Towels for the beach
Umbrellas for the beach
Poolside lounge chairs
Umbrellas for the pool
Charging station for electric cars
Conference center
Coffee in lobby
Dry cleaning
Self-service laundry
Front desk (24 hours)
Express check-out
Storage area for luggage
Front-desk safe
Tour and ticket information
Concierge
Wedding services available
Pool or billiards table
Library
Terrace
Garden
Gift shop
Beauty salon
ATM
Onsite shopping
Bellhop
Elevator
No smoking on site
Water dispenser
Bar on the beach
Bar by the pool
Swim-up bar
Family Friendly Amenities
Family property
Free water park access
Number of indoor pools - 1
Number of outdoor pools - 3
Children's pool
Waterslide
Supervised childcare/activities (free)
Free WiFi
Outdoor tennis courts - 1
Children's club (free)
Snack bar/deli
Laundry facilities
Babysitting or childcare (surcharge)
Playground on site
Free cribs/infant beds
Internet
Available in all rooms:
Free WiFi
, Internet access (surcharge)
Available in some public areas:
Free WiFi
Parking
Free self parking
Transport
Property shuttles: Airport shuttle
Parking: Free self parking
Room Amenities
Bahia Principe Grand Jamaica - All Inclusive offers 850 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to balconies or patios. Accommodations offer separate sitting areas and include sofa beds. Plasma televisions come with satellite channels. Bathrooms include shower/tub combinations with jetted bathtubs and rainfall showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.
Private balcony or patio
Sitting area
Jetted tub
Pull-out sofa bed
In-room dining
Plasma television
Satellite channels
Shower and tub combination
Rainfall showerhead
Cribs (free)
Housekeeping (daily)
Hair dryer
Safe
Toiletries (free)
Telephone
Iron and ironing board
Blackout drapes
Air conditioning
Ceiling fan
Ensuite bathroom
Connecting rooms available
Food & Drink
Guests are served free buffet breakfast daily from 7:00 AM to 10:30 AM.
Orquidea - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Don Pablo - This restaurant serves dinner only. Reservations are required. Open daily.
Dolce Vita - This restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open daily.
Mikado - This restaurant specializes in Japanese cuisine. Reservations are required. Open daily.
The Knife - This steakhouse serves dinner only. Reservations are required. Open daily.
Room service is available.
Spa Services
Body treatments
Facial treatments
Couples treatment rooms
Massages on beach
Manicures and pedicures
Body scrubs
Sauna in spa
Massages
Minimum age to access spa is 18
Hot stone massage
Deep tissue massage
Steam room in spa
Reflexology
Hotel Policies
Check-in
Check-in time starts at 3 PM
Minimum check-in age is: 18
Check-in time ends at midnight
Special check-in instructions:
Front desk staff will greet guests on arrival.
Guests should be aware that this property’s private beach has a clothing-optional area.
Front desk staff will greet guests on arrival.
Check-out
Check-out by noon
Payment types
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Free cribs (infant beds)!
Pet Policy
Pets and service animals are not allowed at Bahia Principe Grand Jamaica - All Inclusive
Policies
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of COVID-19 Health Protocol (Jamaica).
No rollaway/extra beds available
Service animals not allowed
Debit cards not accepted
Staffed front desk
Property is cleaned with disinfectant
Staff wears personal protective equipment
Protective clothing is available to guests
Masks are available to guests
Gloves are available to guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Social distancing measures are in place
Contactless check-in is available
Property follows regional sanitization guidelines COVID-19 Health Protocol (Jamaica)
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are available
Individually-wrapped food options are available for breakfast
Individually-wrapped food options are available for lunch
Individually-wrapped food options are available for dinner
gap period enforced between guest stays 24 hours
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Masks are compulsory at the property
Food service has been amended for enhanced safety
Hotel Names
Grand Bahia Principe Jamaica
Grand Bahia Principe Jamaica All Inclusive
Jamaica Grand Bahia Principe All Inclusive
Grand Bahia Principe Jamaica All Inclusive Runaway Bay
Bahia Principe Jamaica Inclus
Bahia Principe Grand Jamaica
Grand Bahia Principe Jamaica All Inclusive
Bahia Principe Grand Jamaica - All Inclusive Runaway Bay
You should know
Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
