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4.4 out of 5

"Great overall. Nice resort. Food was wonderful. Nightlife entertainment was a hit or miss. They had some form of entertainment nightly typically aroun ... " More

By a verified traveller on Tue 14 Aug 2018

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Hotel Description

Adults-only beachfront property with 3 outdoor pools

Beachside getaway

At this Runaway Bay property, you'll be within 6 miles (10 km) of Green Grotto Caves and 16 miles (25 km) of Dolphin Cove. Dunn's River Falls and Dunn's River Craft Park are within 16 miles (25 km).

All-inclusive

This all-inclusive property features a full-service spa, a nightclub, and 7 restaurants. Enjoy beachfront dining and relax with beach cabanas and sun loungers. Enjoy the 3 outdoor pools and perks like free self parking and free WiFi.

Free Internet, iPod docks

Featuring conveniences like refrigerators and coffee/tea makers, the 225 guestrooms offer free WiFi and free wired Internet, as well as LCD TVs with cable channels. Other amenities include free minibar items, balconies or patios, and iPod docks.

Premier Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
C$336* Per night/room 24 Jan. - 25 Jan.

Room, Oceanfront (Concierge)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, Pool View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite (with Butler Service)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, Ocean View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite, Oceanfront (with Butler Suite)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Jewel Paradise Cove Adult Beach Resort & Spa – All Inclusive ratings based on 43 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Jewel Paradise Cove Adult Beach Resort & Spa – All Inclusive

Everyone (24) Couples (13) Family (6) Other (1)
3 out of 5
Multiple times the staff was rude. We had a large group and it seemed like the staff would not interact with most of us. With that said they did have many staff that were great. A bartender or two didn’t seem to have the time of day for most in our group. Restaurant staff had us waiting an additional hour one night and an hour and a half another night. That was very frustrating.

Posted by on 15 Jan. 2020

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Comment from Hotel Management

16 Jan. 2020 by Manager

Thank you for choosing Jewel Paradise Cove and for sharing your feedback. It was our privilege to host you however, we do regret that we did not meet your expectations in some aspects of your stay. We make an intentional effort to ensure that we exceed our guest’s expectations. We have made a note of your comments and will investigate your concerns in an effort to take corrective action. Thank you for your feedback, we can only get better from them. "With Service from the Heart"

5 out of 5
I was very pleased with the property and the staff. The food was excellent and seasoned just right. Do not listen to negative reviews about the food not having enough salt or other minor nonsense. People expect perfection and there is no such thing. If they were proving services they would not be perfect either. The property is gorgeous, clean and safe. The hospitality of the staff is above and beyond. I would like to make mention of Lenea in the main restaurant, Denroy Stewart the security at the front, I may have Denroy's name incorrect; he also goes by the name Kerone, Oleary, Donavan, Shamor, Haldon, the young lady who cleaned our room, Rodcliff, these people all provided exceptional service. The entire staff was amazing. Please be sure to compensate these individuals and all your staff well, for their hard work and dedication. Customer service is not easy and people can be impossible. I plan to visit this resort on a regular basis and will highly recommend to anyone who plans on visiting Jamaica. All the water sports and drinks at the bar are included, with the exception of the wine. Two house wines are provided complimentary. Two tours are also complimentary. I travel all over the world and Jamaica is one of the best Islands to visit and Jewels just made my list of top resort in the Caribbean. My only recommendation to Jewels; please update gym equipment and ensure that they are in good working order, same goes for the television in the gym and spa equipment.

Posted by on 5 Jan. 2020

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Comment from Hotel Management

8 Jan. 2020 by Manager

The Management and Staff of Jewel Paradise Cove wish to express great thanks to you for spending your vacation with us and sharing your thoughtful review. We are delighted to know that your vacation time was enjoyed by making the most of the amenities, hotel facilities and the exceptional service. We perpetually endeavor to provide guests with the experience of a lifetime and the named associates mentioned will also be commended for their exceptional contribution made towards your overall experience. We look forward to the pleasure of welcoming you back in the future, for another great vacation experience. "With Service from the Heart"

2 out of 5
I’ve stayed at several All Inclusive resorts on the island over the years & especially love/look forward to the food. I was expecting the same standards but was very disappointed. It appeared that the this resort used inexperienced cooks to prepare bland grilled and cooked traditional food. The staff was very friendly and did the best they could with what they had. Compared to other 4+ star resorts, this resorts buildings/rooms were old , dated & not up to the standards and properties I’m accustomed to. after seeing how highly rated this resort was I was VERY DISAPPOINTED. The beach is very small and reminded me more of a private residence than a luxury resort. To be fair, I spoke to several other guest who liked the & the food. I wouldn’t consider this a 4+ star resort, I’d give it 2 stars at best.

Posted by on 22 Dec. 2019

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Comment from Hotel Management

22 Dec. 2019 by Manager

We are sorry to hear that you did not have the most positive experience during your visit to our resort. Thank you for sharing your feedback with us. We aim to provide quality service to our guests, and we are truly sad to know that we did not meet your expectations. Please know that we will share your valued feedback with our Management Team to address all your comments in your review. "With Service from the Heart"

5 out of 5
Everything was awesome. All staff were great and friendly we will definitely be back

Posted by on 8 Dec. 2019

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Comment from Hotel Management

9 Dec. 2019 by Manager

Thank you for making Jewel Paradise Cove your preferred vacation destination! We are thrilled you chose us as your Island Gem! Thank you again for your positive review and we look forward to hosting you again soon! “With Service from the Heart”

5 out of 5
The beach front & views are so beautiful. We really liked the friendliness & care from the staff. Really appreciate them! Would like for JPC to have more selections of authenticate Jamaican food.

Posted by on 29 Nov. 2019

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Comment from Hotel Management

30 Nov. 2019 by Manager

Thank you for taking the time to review our resort after your recent visit to our property. We do appreciate your feedback and comments which we will share with our team. We are happy to hear that you enjoyed your vacation with us, and the services offered by our associates. We look forward to seeing you soon. "With Service from the Heart"

4 out of 5
Everything you need in one resort. 2 quiet beaches, water sports, 3 pools, delicious food and attentive staff. The rooms are wonderful and the place has an air of relaxation and worry free. Food is ok even for non-spicy eaters. The beach is very small but great for relaxing with a drink and a good conversation. The food is plentiful and the evening shows not to miss!

Posted by on 11 Sep. 2019

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Comment from Hotel Management

11 Sep. 2019 by Manager

This positive review is greatly appreciated, thank you so much for sharing. We are thrilled that your vacation here was a wonderful experience and are also delighted that our amazing and courteous team members did their best to make your vacation one to remember. We anticipate your return visit, and know that your next will be even better than the last. “With Service from the Heart”

5 out of 5

Posted by on 31 Aug. 2019

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Comment from Hotel Management

31 Aug. 2019 by Manager

Thank you for making Jewel Paradise Cove your desired vacation destination and for your FIVE STAR REVIEW!!! It was our pleasure hosting you! We cannot wait to welcome you back to our resort for another fabulous stay with us! “With Service from the Heart”

5 out of 5
We enjoyed our stay, the staff was awesome! The names that stuck out to us were Merric, who makes the best omelettes, Shantal the assistant manager for food services, captain DeWayne in water sports, Ryome in the coffee shop, Tishane at jade samurai, Stephanie the bar tender, Simoy and Tanya at the spa. The guys at jerk hut were also very nice, as were the security for the property. Everyone was always friendly and helpful.

Posted by on 15 Aug. 2019

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5 out of 5
The staff was very friendly, especially the entertainment staff like Bradley. I came there for my anniversary and the whole hotel staff made every moment of it beautiful from the sweet treats to the cocktail party for couples. The hotel was beautiful and well maintained. The food was delicious and the drinks were strong! This was by far my favorite trip and the best location to visit. I’m planning another visit very soon!

Posted by on 7 Aug. 2019

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Comment from Hotel Management

8 Aug. 2019 by Manager

Thank you for making Jewel Paradise Cove your desired vacation destination and for your FIVE STAR REVIEW!!! It was our pleasure hosting you! We are happy that you found the location, facilities and resort activities pleasing and enjoyable. We all here at Jewel Paradise Cove, always endeavor to ensure that guests are 100% satisfied with their visit. Allow me to thank you once again for your review and on behalf of all of us here at Jewel Paradise Cove and we eagerly await seeing you again soon! “With Service from the Heart”

5 out of 5

Posted by on 18 Jul. 2019

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Comment from Hotel Management

18 Jul. 2019 by Manager

Thank you for making Jewel Paradise Cove your desired vacation destination and for your FIVE STAR REVIEW!!! It was our pleasure hosting you! We can't wait to welcome you back to our resort for another fabulous stay with us! “With Service from the Heart”

About the Jewel Paradise Cove Adult Beach Resort & Spa – All Inclusive

Location Paradise Cove Drive, Runaway Bay, Saint Ann

All-inclusive Details

  • Access to onsite clubs included
  • Windsurfing included
  • Taxes included
  • Buffet and à la carte dining
  • Airport transfers not included
  • Fitness facilities included
  • Golf - minimum age restriction 18
  • Tennis included
  • Water fitness classes/lessons included
  • Volleyball included
  • All available beverages included
  • Spa/beauty facilities and services not included
  • Golf included
  • Golf - number of holes 18
  • Golf - number of games per stay per guest included 0
  • Golf - green fees included
  • Golf - transportation to golf course included
  • Yoga classes/lessons included
  • Aerobics classes/lessons included
  • Onsite entertainment and activities included
  • Gratuities included
  • Additional gratuities accepted
  • All food and beverages included
  • Tennis lessons included
  • All non-motorized water sports included

Property Features

Jewel Paradise Cove Adult Beach Resort & Spa – All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Hit the beach and work on your tan in the sun loungers (chaise longues) or relax in the shade with cabanas (surcharge) and umbrellas. At Jewel Paradise Cove Adult Beach Resort & Spa – All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There are 7 restaurants on site, along with a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 3 swim-up bars and 5 bars/lounges. A computer station is on site and WiFi is free in public spaces. This all-inclusive property also offers outdoor tennis courts, a steam room, and a fitness center. Free self parking is available. A complete renovation of Jewel Paradise Cove Adult Beach Resort & Spa – All Inclusive was completed in 2015. Smoking is allowed in designated areas at this 4-star Runaway Bay property.

  • 225 guestrooms or units
  • 3 levels
  • 9 buildings
  • 7 dining venues
  • 3 bars by the pool
  • 3 swim-up bars
  • 5 bars or lounges
  • 3000 sq ft of conference space
  • 279 sq m of conference space
  • Built in 1999
  • Nightclub
  • Deli
  • Terrace on the roof
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Beauty salon
  • Onsite shopping
  • Bellhop
  • Smoking in designated areas

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Jewel Paradise Cove Adult Beach Resort & Spa – All Inclusive offers 225 air-conditioned accommodations with iPod docking stations and free minibar items. Rooms open to balconies or patios. Beds feature premium bedding. 42-inch LCD televisions come with cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Runaway Bay property provides complimentary wired and wireless Internet access. Business-friendly amenities include laptop-compatible safes and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

  • Private balcony or patio
  • Stocked minibar (free)
  • IPod dock
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Bathtub or shower
  • Housekeeping (daily)
  • Nightly turndown service
  • Local calls (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Aquamarina Beach Grill - Overlooking the ocean and pool, this restaurant specializes in American cuisine and serves lunch, dinner, and light fare.

Platinum - This restaurant specializes in Caribbean cuisine and serves dinner only.

Moonstone by Sophia - This restaurant specializes in Italian cuisine and serves dinner only.

Court Jesters Oven Pizza - This beachfront restaurant specializes in pizza and serves lunch, dinner, and light fare.

Coral Cafe - Overlooking the ocean and pool, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Late night fare is available from 24-hour room service.

Spa Services

  • Number of treatment rooms 7
  • Outdoor treatment areas
  • Couples treatment rooms
  • Massages on beach
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Spa tub in spa
  • Reflexology
  • Sports massage
  • Detoxification wrap
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3 PM

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • Pets and service animals are not allowed at Jewel Paradise Cove Adult Beach Resort & Spa – All Inclusive

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Grey water recycling system
  • Debit cards not accepted
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • No elevators
  • No pets or service animals allowed
  • Minimum guest age is 18
  • Renewable energy source - solar
  • Caters to adults only

Hotel Names

  • Jewel Paradise Cove Beach Resort All Inclusive Runaway Bay
  • Jewel Paradise Cove Resort All Inclusive Curio Hilton
  • Jewel Paradise Cove Curio Hilton Runaway Bay
  • Jewel Paradise Cove Adult Beach Runaway Bay
  • Hotel Jewel Paradise Cove Adult Beach Resort & Spa Runaway Bay
  • Runaway Bay Jewel Paradise Cove Adult Beach Resort & Spa Hotel
  • Hotel Jewel Paradise Cove Adult Beach Resort & Spa
  • Jewel Paradise Cove Adult Beach Resort All Inclusive Runaway Bay
  • Jewel Paradise Cove Resort All Inclusive Curio by Hilton
  • Jewel Paradise Cove Adult Beach Resort Runaway Bay
  • Jewel Paradise Cove Adult Beach Resort
  • Jewel Paradise Cove Adult Beach
  • Jewel Paradise Cove Beach Resort Spa All Inclusive
  • Jewel Paradise Cove Adult &
  • Jewel Paradise Cove Adult Beach Resort All Inclusive
  • Jewel Paradise Cove Adult Beach All Inclusive Runaway Bay
  • Jewel Paradise Cove Adult Beach All Inclusive
  • Jewel Paradise Cove Adult Beach Resort All Inclusive Runaway Bay
  • Jewel Paradise Cove Adult Beach Resort All Inclusive
  • Jewel Paradise Cove Adult Beach All Inclusive Runaway Bay
  • Jewel Paradise Cove Adult Beach All Inclusive
  • Jewel Paradise Cove Adult Beach Resort Spa
  • Jewel Paradise Cove Resort All Inclusive Curio by Hilton
  • Jewel Paradise Cove Beach Resort Spa All Inclusive
  • Jewel Paradise Cove Adult Spa
  • Jewel Paradise Cove Adult Beach Resort Spa – All Inclusive
  • Jewel Paradise Cove Adult Beach Resort Spa
  • Jewel Paradise Cove Resort All Inclusive Curio by Hilton
  • Jewel Paradise Cove Beach Resort Spa All Inclusive
  • Jewel Paradise Cove Adult Spa

You should know

  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.