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Best Western Mystic Hotel

2.5 star property
Hotel near Olde Mistick Village in Mystic

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Photo gallery for Best Western Mystic Hotel

Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)
Exterior
Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed)
Lobby
Free daily continental breakfast

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Pool
  • Gym
  • 24/7 front desk

Explore the area

View in a map
48 Whitehall Ave, Mystic, CT, 06355
  • Place, Olde Mistick Village
    ‪8 min walk‬
  • Place, Mystic Aquarium and Institute for Exploration
    ‪13 min walk‬
  • Place, Mystic Seaport
    ‪3 min drive‬
  • Airport, New London, CT (GON-Groton - New London)
    ‪10 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking

8.8 out of 10
Excellent
(42 reviews)
  • 24 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Standard Room, 1 King Bed, Accessible, Bathtub

Standard Room, 1 King Bed, Accessible, Bathtub

8.4 out of 10
Very good
(5 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

  • 49 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (with Single Sofabed)

Standard Room, 1 King Bed, Non Smoking (with Single Sofabed)

Standard Room, 1 King Bed, Non Smoking (with Single Sofabed)

8.6 out of 10
Excellent
(22 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (Dining Table;with Sofabed)

In-room safe, desk, laptop workspace, blackout drapes

Family Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (Dining Table;with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed)

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed)

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed)

  • Sleeps 6
  • 2 Queen Beds

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Hilton Mystic

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  • Pool
  • Parking included
  • Free WiFi
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4.3 out of 5, Excellent, 1,006 reviews
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CA $174 total
includes taxes & fees
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About the area

Mystic

Close to the beach.You'll find Olde Mistick Village and Mystic Aquarium and Institute for Exploration within a 15-minute walk of this Mystic hotel. Mystic Seaport is within 2 miles (3 km) and Naval Submarine Base New London is within 9 miles (15 km).

What's nearby

  • Olde Mistick Village - 8 min walk - 0.7 km
  • Mystic Aquarium and Institute for Exploration - 13 min walk - 1.1 km
  • Hartford Healthcare Mystic Health Center - 13 min walk - 1.1 km
  • Mystic Seaport - The Museum of America and the Sea - 2 min drive - 3.6 km
  • Mystic Seaport - 3 min drive - 2.9 km

Getting around

  • Mystic Station - 7 min drive
  • New London, CT (GON-Groton - New London) - 14 min drive

Restaurants

  • ‪McDonald's - ‬9 min walk
  • ‪The Mystic Diner & Restaurant - ‬9 min walk
  • ‪B.F. Clyde's Cider Mill - ‬4 min drive
  • ‪Mango's Wood Fired Pizza Co. - ‬13 min walk
  • ‪Alice - ‬14 min walk

About this property

Best Western Mystic Hotel

Hotel near Olde Mistick Village in Mystic
Best Western Mystic Hotel offers its guests a fitness center and a seasonal outdoor pool. Public spaces have free WiFi. A business center and meeting rooms are available. Free breakfast is served daily. A vending machine, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Best Western Mystic Hotel. Self parking is free. A complete renovation of Best Western Mystic Hotel was completed in December 2023.

This Mystic hotel is smoke free.

  • 1 building
  • 120 guestrooms or units
  • 2 levels
  • Meeting rooms
  • Continental breakfast (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Coffee in lobby
  • Front desk (24 hours)
  • Staff is multilingual
  • Convenience store
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
  • 1 conference room
Best Western Mystic Hotel offers 120 air-conditioned accommodations with safes and complimentary newspapers. LCD televisions come with premium cable channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

In-room wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) is available for a surcharge. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Fenced pool
  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Pool gate
  • Seasonal outdoor pool

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:30 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (48 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • LCD TV with premium cable channels
  • Pay movies

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 40 per pet, per night
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: USD 0 per stay (rates may vary)
  • Pet fee: USD 40 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses solar energy, plus a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property uses solar energy, plus a grey water recycling system. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 8 AM to 8 PM.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Inn Hotel Mystic
Comfort Inn Mystic
Mystic Comfort Inn
Comfort Hotel Mystic
Comfort Inn Mystic Ct
Quality Inn Mystic
Quality Mystic
Best Mystic Hotel Mystic
Quality Inn Mystic Groton
Best Western Mystic Hotel Hotel
Best Western Mystic Hotel Mystic
Best Western Mystic Hotel Hotel Mystic

Best Western Mystic Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 229 out of 440 reviews
Rating 8 - Good. 129 out of 440 reviews
Rating 6 - Okay. 60 out of 440 reviews
Rating 4 - Poor. 11 out of 440 reviews
Rating 2 - Terrible. 11 out of 440 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Joseph

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean facility, and comfortable bed.
Stayed 1 night in Aug 2025

6/10 Okay

rose

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Pool was no heated...extremely cold, couldn't enjoy the one asset of booking. Noise level was extreme with crying, then laughing children in the middle of the night. Very outdated rooms. TV channels not in sync with the TV guide.
Stayed 1 night in Aug 2025

8/10 Good

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff.
Stayed 3 nights in Aug 2025

8/10 Good

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms
Stayed 2 nights in Aug 2025

8/10 Good

Deborah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for the money, staff friendly and helpful! Rooms were clean and very comfortable. Would have like to have seen a bit more variety at breakfast, scrambled eggs everyday (3days with sausage or bacon). Mini muffins, toast bagels and 2 types of cereal as well.
Stayed 3 nights in Aug 2025

6/10 Okay

Margot

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The internet wasn't working -- not what I had expected!
Stayed 1 night in Aug 2025

2/10 Terrible

Teddy

Stayed 2 nights in Aug 2025

10/10 Excellent

Autumn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location, large clean suite room, and nice breakfast included. This is a good option for a big family. Unfortunately the outdoor pool was green during our stay making it unusable.
Stayed 2 nights in Aug 2025

10/10 Excellent

Alyssa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Marabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Christine

Travelled with family
Disliked: Cleanliness, property conditions & facilities

Meh

Room felt cheap and dingy. Comforter and towels were stained. Tub made creaking sounds. Great location but I don't think we'll be back.
Stayed 2 nights in Aug 2025

8/10 Good

Joan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
no carpeting in the room was appreciated.
Stayed 1 night in Aug 2025

6/10 Okay

Teresa

Travelled with family
Bed frames were very noisy
Stayed 1 night in Aug 2025

6/10 Okay

Joycelyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The bed was clean and comfortable.
Stayed 1 night in Aug 2025

10/10 Excellent

Jennifer, Staten Island

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very. Nice property. Clean and very courteous staff.
Stayed 1 night in Aug 2025

2/10 Terrible

Lauren

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Be cautious!

Hotel cleaning staff left our hotel room propped open all day. Staff could care less it happened.
Stayed 2 nights in Aug 2025

10/10 Excellent

Leeann

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Ken

Stayed 2 nights in Aug 2025

6/10 Okay

Matthew

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Kristina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great overnight stay. No frills, just what you need
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Holly

Stayed 1 night in Jul 2025

10/10 Excellent

Vittorio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean!
Stayed 1 night in Aug 2025

8/10 Good

Mary Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

8/10 Good

Nino

Stayed 1 night in Aug 2025