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Best Western Mystic Hotel

2.5 star property
Hotel near Olde Mistick Village in Mystic

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Photo gallery for Best Western Mystic Hotel

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed)
Free daily continental breakfast
Lobby
Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed)
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
48 Whitehall Ave, Mystic, CT, 06355
  • Place, Olde Mistick Village
    ‪8 min walk‬
  • Place, Mystic Aquarium and Institute for Exploration
    ‪13 min walk‬
  • Place, Mystic Seaport
    ‪3 min drive‬
  • Airport, New London, CT (GON-Groton - New London)
    ‪10 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking

8.8 out of 10
Excellent
(46 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Standard Room, 1 King Bed, Accessible, Bathtub

Standard Room, 1 King Bed, Accessible, Bathtub

8.4 out of 10
Very good
(5 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

  • 49 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (with Single Sofabed)

Standard Room, 1 King Bed, Non Smoking (with Single Sofabed)

Standard Room, 1 King Bed, Non Smoking (with Single Sofabed)

8.6 out of 10
Excellent
(24 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (Dining Table;with Sofabed)

In-room safe, desk, laptop workspace, blackout drapes

Family Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (Dining Table;with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed)

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed)

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed)

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

About the area

Mystic

Close to the beach.You'll find Olde Mistick Village and Mystic Aquarium and Institute for Exploration within a 15-minute walk of this Mystic hotel. Mystic Seaport is within 2 miles (3 km) and Naval Submarine Base New London is within 9 miles (15 km).

What's nearby

  • Olde Mistick Village - 8 min walk - 0.7 km
  • Mystic Aquarium and Institute for Exploration - 13 min walk - 1.1 km
  • Hartford Healthcare Mystic Health Center - 13 min walk - 1.1 km
  • Mystic Seaport - The Museum of America and the Sea - 2 min drive - 3.6 km
  • Mystic Seaport - 3 min drive - 2.9 km

Getting around

  • Mystic Station - 7 min drive
  • New London, CT (GON-Groton - New London) - 14 min drive

Restaurants

  • ‪B.F. Clyde's Cider Mill - ‬4 min drive
  • ‪McDonald's - ‬9 min walk
  • ‪The Mystic Diner & Restaurant - ‬9 min walk
  • ‪Mango's Wood Fired Pizza Co. - ‬13 min walk
  • ‪Jealous Monk - ‬12 min walk

About this property

Best Western Mystic Hotel

Hotel near Olde Mistick Village in Mystic
Best Western Mystic Hotel offers its guests a fitness center and a seasonal outdoor pool. Public spaces have free WiFi. A business center and meeting rooms are available. Free breakfast is served daily. A vending machine, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Best Western Mystic Hotel. Self parking is free. A complete renovation of Best Western Mystic Hotel was completed in December 2023.

This Mystic hotel is smoke free.

  • 1 building
  • 120 guestrooms or units
  • 2 levels
  • Meeting rooms
  • Continental breakfast (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Convenience store
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
  • 1 conference room
Best Western Mystic Hotel offers 120 air-conditioned accommodations with safes and complimentary newspapers. 50-inch LED televisions come with premium cable channels, pay movies, and Netflix. Refrigerators, microwaves, and coffee/tea makers are provided. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

In-room wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) is available for a surcharge. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Fenced pool
  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Pool gate
  • Seasonal outdoor pool

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:30 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (48 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 50-inch LED TV with premium cable channels
  • Netflix
  • Pay movies
  • Streaming services

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property enforces quiet hours from 11:00 PM to 7:00 AM
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 40 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 51 lbs per pet)
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: USD 0 per stay (rates may vary)
  • Pet fee: USD 40 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses solar energy, plus a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property uses solar energy, plus a grey water recycling system. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 8 AM to 8 PM.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Inn Hotel Mystic
Comfort Inn Mystic
Mystic Comfort Inn
Comfort Hotel Mystic
Comfort Inn Mystic Ct
Quality Inn Mystic
Quality Mystic
Best Mystic Hotel Mystic
Quality Inn Mystic Groton
Best Western Mystic Hotel Hotel
Best Western Mystic Hotel Mystic
Best Western Mystic Hotel Hotel Mystic

Best Western Mystic Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 255 out of 476 reviews
Rating 8 - Good. 133 out of 476 reviews
Rating 6 - Okay. 63 out of 476 reviews
Rating 4 - Poor. 13 out of 476 reviews
Rating 2 - Terrible. 12 out of 476 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

4/10 Poor

Kaitlyn

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Issues with card when calling to check in. They were putting in the expiration date wrong. Then again they tried charging the second night back to back to that obviously declined because it looked like a duplicate charge. Very stressful. Beds are rock hard and cheap. The breakfast is disgusting. Only bacon and eggs. No usually sausage, potatoes, pancakes and everything else you usually find at breakfasts in hotels. The walls are paper thin and you could hear people running around past 11p at night upstairs and in the hallways on first floor where we were. Never will be back. The only reason it’s 2 stars in staff was nice and housekeeping did a great job of keeping everything clean.
Stayed 2 nights in Jan 2026

10/10 Excellent

Anna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean and staff was very friendly
Stayed 2 nights in Oct 2025

10/10 Excellent

Pat

Liked: Cleanliness, amenities, property conditions & facilities
All good. Appreciated the EV charger.
Stayed 2 nights in Nov 2025

8/10 Good

NANCY

Travelled with pets, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff Easy check-in Breakfast available
Stayed 1 night in Nov 2025

10/10 Excellent

BARB, RINGTOWN

Stayed 2 nights in Nov 2025

10/10 Excellent

melanie

Liked: Cleanliness, staff & service, amenities
Great
Stayed 1 night in Nov 2025

10/10 Excellent

Kathleen

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff, easy check in and check out! 20 mins from the casino
Stayed 1 night in Nov 2025

10/10 Excellent

Michael

Stayed 2 nights in Nov 2025

10/10 Excellent

joseph

Liked: Cleanliness, property conditions & facilities
good
Stayed 1 night in Nov 2025

6/10 Okay

Jennifer

Stayed 1 night in Nov 2025

6/10 Okay

phyllis

Travelled with family
Disliked: Amenities, property conditions & facilities
I had requested a joining room with my family , they even called that day to tell us we had them , we we arrived we did not received them & said nothing was in their notes- whole second floor stunk of weed- one elevator was not ideal for us since we were almost the last room in the second floor - will not be returning
Stayed 2 nights in Nov 2025

10/10 Excellent

Patricia Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

10/10 Excellent

Dianne, Quincy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean, comfortable, and spacious. The staff was very professional and courteous. Would definitely recommend Best Western Hotel to family and friends.
Stayed 1 night in Nov 2025

8/10 Good

Stephyne

Liked: Cleanliness, staff & service, amenities
Location was great very clean
Stayed 1 night in Nov 2025

10/10 Excellent

Dorothy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good one night stay near I-95 in Mystic. Basic room, coffee 24/7 in lobby, breakfast included. Staff friendly.
Stayed 1 night in Nov 2025

8/10 Good

Elisa

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Clean room. Nice front desk staff. Very no frills minimal accommodations. Breakfast was not good at all. There should be better quality foods and selections for price I paid. If room next to you is noisy, you can hear it. But for our stay, it was quiet at night. Ample parking for guests. Closeby to many amenities. Safe area.
Stayed 1 night in Nov 2025

6/10 Okay

Caroline

Stayed 1 night in Nov 2025

8/10 Good

Michelle

Stayed 1 night in Nov 2025

10/10 Excellent

Ashlee

Stayed 1 night in Oct 2025

8/10 Good

Jennifer

Stayed 2 nights in Oct 2025

8/10 Good

Ronald K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Carla D

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room and friendly staff
Stayed 1 night in Oct 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy check in, clean facility, nice quiet room, clean bathroom. Stayed 3 nights. Close to points of interest and interstate highway.
Stayed 3 nights in Oct 2025

8/10 Good

Deborah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This BW was a decent motel for the price. It is so close to everything we came to Mystic to see. Very convenient!
Stayed 1 night in Oct 2025

8/10 Good

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Could hear noise from hallway. Person in room across hallway was coughing all night. Sounded like h ewas righ outside our door.
Stayed 1 night in Oct 2025