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Decale Jewel Stone Hotel

3.5 star property
3.5-star spa hotel near The Aga Khan University Hospital

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Photo gallery for Decale Jewel Stone Hotel

Exterior
Outdoor pool
Reception
Twin Room, 2 Single Beds, Accessible
Meeting facility

Reviews

5.6 out of 10

Popular amenities

  • Bar
  • Spa
  • Pool
  • Room service
  • Pet-friendly
  • 24/7 front desk

Explore the area

View in a map
4th Parklands Avenue, Nairobi
  • Place, Diamond Plaza II
    ‪1 min walk‬
  • Place, The Aga Khan University Hospital
    ‪8 min walk‬
  • Place, Aga Khan University Nairobi
    ‪13 min walk‬
  • Airport, Nairobi (NBO-Jomo Kenyatta Intl.)
    ‪23 min drive‬

Room options

View all photos for Standard Single Room, 1 Twin Bed, Accessible, Garden View

Standard Single Room, 1 Single Bed, Accessible, Garden View

Standard Single Room, 1 Twin Bed, Accessible, Garden View

  • 20 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room

In-room safe, desk, free WiFi, bed sheets

Superior Double Room

  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room, 2 Twin Beds, Accessible

In-room safe, desk, free WiFi, bed sheets

Twin Room, 2 Twin Beds, Accessible

  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

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About the area

Nairobi

Parklands stay.A stay at this Parklands hotel places you within half a mile (1 km) of The Aga Khan University Hospital and 3 miles (5 km) of Central Park. City Market and Arboretum are also within 3 miles (5 km).

What's nearby

  • Diamond Plaza II - 1 min walk - 0.1 km
  • The Aga Khan University Hospital - 8 min walk - 0.7 km
  • Aga Khan University Nairobi - 13 min walk - 1.2 km
  • University of Nairobi - 3 min drive - 2.2 km
  • Sarit Centre - 4 min drive - 2.2 km

Getting around

  • Syokimau Station - 21 min drive
  • Jomo Kenyatta Intl. Airport (NBO) - 23 min drive

Restaurants

  • ‪Java House - Aga Khan University Hospital - ‬11 min walk
  • ‪Red Ginger - ‬7 min walk
  • ‪Hashmi’s Bbq - ‬1 min walk
  • ‪Parklands 2nd Avenue - ‬8 min walk
  • ‪Shangrila - ‬1 min walk

About this property

Decale Jewel Stone Hotel

3.5-star spa hotel near The Aga Khan University Hospital
Decale Jewel Stone Hotel offers its guests a full-service spa and an outdoor pool. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

Spa services, a terrace, and tour/ticket assistance are also featured at the business-friendly Decale Jewel Stone Hotel. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

This 3.5-star Nairobi hotel is smoke free.

  • 40 guestrooms or units
  • 5 levels
  • Meeting rooms
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
Decale Jewel Stone Hotel offers 40 accommodations with safes and complimentary bottled water. Rooms open to balconies or patios. Cable television is provided.

Bathrooms include showers with rainfall showerheads, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and ceiling fans. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, facials, body wraps, and body scrubs.

The spa is open daily. Children under 10 years old are not allowed in the spa without adult supervision. Guests under 10 years old are not allowed in the spa.

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Property amenities

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Playground

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Things to do

  • Full-service spa
  • Outdoor pool
  • Playground

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Room service

More

  • Ceiling fan
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 20

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 16 per vehicle (one way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: USD 20 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, debit cards, and cash.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Jewelstone Hotel Nairobi
Jewelstone Nairobi
Jewelstone
Jewelstone Hotel
Decale Jewel Stone Hotel Hotel
Decale Jewel Stone Hotel Nairobi
Decale Jewel Stone Hotel Hotel Nairobi

Decale Jewel Stone Hotel Reviews

Reviews

5.6
Rating 10 - Excellent. 0 out of 5 reviews
Rating 8 - Good. 2 out of 5 reviews
Rating 6 - Okay. 1 out of 5 reviews
Rating 4 - Poor. 1 out of 5 reviews
Rating 2 - Terrible. 1 out of 5 reviews

7.0/10

Cleanliness

7.0/10

Staff & service

6.0/10

Amenities

5.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

Abdiaziz

Stayed 1 night in Jun 2024

6/10 Okay

ERNESTO

Business traveller
Stayed 6 nights in Dec 2023

2/10 Terrible

UKvisitors, UK

Travelled with family, Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Convenient location but hotel is run down with unacceptable Health and safety standards. Management did not seem concerned when complaints made. Payment was taken twice and refunded in Kenyan shillings with loss in exchange rate differences and transaction commissions Would not recommend it
Stayed 2 nights in Feb 2020

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort

Not a safe place

I stayed int this hotel for a week and did not have a good time. Firstly, for the entire time the pool and court yard area was closed, which was disappointing. Staff was unfriendly, and not helpful and my request for a bin or a hot shower was initially ignored (solved on day 3). I was put into a room on 2nd floor, but within 2 days of my arrival my floor turned into a building site, as all rooms had their doors replaced. On day 3 staff moved me to the 4th floor (not happy to pack up again). However, within 20min of moving into my new (not very clean) room the overpowering smell and firework-like noises from the corridor led me to investigate: the large electric fuse box just in front of my room was exploding with large flames coming out of it and licking up the wall. With no smoke detector or fire alarm in place I run down 4 floors an alerted staff, who then put out the fire and I moved, rather shaken, back into my 2nd floor room. Without me detecting the fire this could have ended really badly (it was past midnight and nobody else was on the 4th floor, so a fire would not have been detected any time soon). I had a sleepless night and was rather disappointed that nobody actually thanked me or offered some sort of compensation for the bad experience (smoke smelling clothes, sleepless nights, no fire alarm). Instead, staff tried to move me back to the upper floors. For the next 3 nights I was told I had to move in the evening but no room was ready... Wont say here again!
Stayed 7 nights in Aug 2018