Tru by Hilton Franklin Cool Springs Nashville

2.5 star property
Hotel near The Factory in Franklin

Choose dates to view prices

Photo gallery for Tru by Hilton Franklin Cool Springs Nashville

Lobby
Exterior
Reception
Desk, laptop workspace, blackout drapes, iron/ironing board
Snack bar

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
1001 Knoll Top Lane, Franklin, TN, 37067
  • Place, SOAR Adventure Tower
    ‪3 min drive‬
  • Place, CoolSprings Galleria
    ‪3 min drive‬
  • Place, Broadway
    ‪20 min drive‬
  • Airport, Nashville, TN (BNA-Nashville Intl.)
    ‪25 min drive‬

Room options

Room, 1 King Bed

9.6 out of 10
Exceptional
(121 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Room, 1 King Bed, Accessible, Bathtub

9.8 out of 10
Exceptional
(10 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Room, 1 King Bed, Accessible (Hearing)

9.0 out of 10
Wonderful
(7 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Room, 2 Queen Beds

9.6 out of 10
Exceptional
(67 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

Room, 2 Queen Beds, Accessible, Bathtub

9.2 out of 10
Wonderful
(13 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

Room, 2 Queen Beds, Accessible (Roll-In Shower)

9.4 out of 10
Exceptional
(3 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

10.0 out of 10
Exceptional
(3 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

Room, 2 Queen Beds, Accessible (Hearing)

9.0 out of 10
Wonderful
(11 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

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About the area

Franklin

In Franklin .Within 3 miles (5 km) of this Franklin hotel, you'll find The Factory and CoolSprings Galleria. Franklin Theatre and Lotz House Museum are also within 6 miles (10 km).

What's nearby

  • SOAR Adventure Tower - 3 min drive - 4.2 km
  • CoolSprings Galleria - 3 min drive - 4.5 km
  • Franklin Theatre - 7 min drive - 6.9 km
  • FirstBank Amphitheater - 11 min drive - 18.6 km
  • Broadway - 20 min drive - 35.5 km

Getting around

  • Nashville Riverfront Station - 20 min drive
  • Nashville International Airport (BNA) - 27 min drive

Restaurants

  • ‪Chipotle Mexican Grill - ‬12 min walk
  • ‪McDonald's - ‬4 min drive
  • ‪Steak 'n Shake - ‬3 min drive
  • ‪Drury Plaza Hotel Nashville Franklin - ‬4 min drive
  • ‪Starbucks - ‬4 min drive

About this property

Tru by Hilton Franklin Cool Springs Nashville

Hotel near The Factory in Franklin
There's a snack bar/deli on site. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. The business-friendly Tru by Hilton Franklin Cool Springs Nashville also features a 24-hour fitness center, coffee/tea in a common area, and a convenience store. Self parking is free.

This Franklin hotel is smoke free.

  • 1 building
  • 135 guestrooms or units
  • 5 levels
  • Built in 2020
  • Buffet breakfast (free)
  • Deli
  • Business center (24 hours)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Pool or billiards table
  • Convenience store
  • Elevator
  • No smoking on site
  • Microwave in a common area
Tru by Hilton Franklin Cool Springs Nashville offers 135 air-conditioned accommodations with hair dryers and irons/ironing boards. 55-inch LCD televisions come with premium cable channels. Bathrooms include bathtubs or showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and change of towels can be requested.

Similar properties

Property amenities

Family friendly

  • Grocery/convenience store
  • Mini-fridge
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Billiards/pool table

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (38 inches high)
  • Lever door handles
  • Smooth flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (31 inches high)
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 55-inch LCD TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 75 per accommodation, per stay (maximum USD 125 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay (maximum USD 125 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru by Hilton Franklin Cool Springs Nashville Hotel
Tru by Hilton Franklin Cool Springs Nashville Franklin
Tru by Hilton Franklin Cool Springs Nashville Hotel Franklin

Frequently asked questions

How close is Tru by Hilton Franklin Cool Springs Nashville to the airport?

Tru by Hilton Franklin Cool Springs Nashville is 21.9 mi (27-min drive) away from the Nashville International Airport (BNA) airport, the closest popular airport to the property.

How much does it cost to stay at Tru by Hilton Franklin Cool Springs Nashville?

As of Jun 19, 2026, prices found for a 1-night stay for 2 adults at Tru by Hilton Franklin Cool Springs Nashville on Jul 5, 2026 start from CA $144, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Tru by Hilton Franklin Cool Springs Nashville have an airport shuttle?

Airport shuttle services are not available at Tru by Hilton Franklin Cool Springs Nashville.

Does Tru by Hilton Franklin Cool Springs Nashville offer free breakfast?

Tru by Hilton Franklin Cool Springs Nashville offers free buffet breakfast every day from 6:00 AM to 9:00 AM.

Is there a casino at Tru by Hilton Franklin Cool Springs Nashville?

No, there is no casino at this hotel.

What time is check-in at Tru by Hilton Franklin Cool Springs Nashville?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Tru by Hilton Franklin Cool Springs Nashville?

This hotel offers free self parking.

Does Tru by Hilton Franklin Cool Springs Nashville have a pool?

Tru by Hilton Franklin Cool Springs Nashville does not have a pool.

Does Tru by Hilton Franklin Cool Springs Nashville have a spa?

There are no spa services available at this hotel.

How close is Tru by Hilton Franklin Cool Springs Nashville to downtown Franklin?

Tru by Hilton Franklin Cool Springs Nashville is 3.2 mi away from Franklin.

Tru by Hilton Franklin Cool Springs Nashville Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 791 out of 1002 reviews
Rating 8 - Good. 145 out of 1002 reviews
Rating 6 - Okay. 41 out of 1002 reviews
Rating 4 - Poor. 15 out of 1002 reviews
Rating 2 - Terrible. 10 out of 1002 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Eric

Liked: Cleanliness, amenities, property conditions & facilities
Great restaurants and local attractions
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

JAMES

Liked: Cleanliness, staff & service, property conditions & facilities
This is a great place to stay clean and friendly.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room and hotel
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, good breakfast, nice selection of games
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location Very clean
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, amenities
Area was nice and quiet. Hotel was great and so was breakfast.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Ayesha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room friendly staff Havein checked on me periodically throughout my stay really appreciative
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Angela

Very good stay.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, plenty of places to eat within about a 5 minute drive. Clean, smelled nice, comfy bed and pillows. We will stay here again if we are ever in the area again.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Dwyane

Liked: Cleanliness, staff & service, property conditions & facilities
We have stayed here 3-4 times and it has always been great. The staff is amazing and checks with you to make sure everything is OK.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, amenities
The room and hotel were amazing. The hotel staff were so nice and helpful - check-in was so easy and the room was perfect. We will make this our go to hotel in Franklin from now on!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Diane

Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean and staff very friendly!
Stayed 1 night in Jan 2026
Verified

8/10 Good

Teresa Diane

Room was spotless, staff was friendly
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was pretty good. The staff was very friendly.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Todd

Liked: Cleanliness, amenities, property conditions & facilities
i have stayed here so many times because it's consistently clean and a great location.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities
Amazing experience from check-in to check out.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great stay. Highly recommend staying here and will again!
Stayed 1 night in Nov 2025
Verified

8/10 Good

Suzanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is starting to show its age. Bed was super comfortable. Location is excellent and very quiet.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Keerron

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay!
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, amenities
Hotel was very clean!!! Front desk staff was friendly and kind.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Jake

Liked: Cleanliness, staff & service, amenities
The room was very clean and staff was great.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The sheets were the softest I have ever felt! Comfortable bed and thoughtfully created furniture for multiple purposes. Staff was friendly and helpful.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay with family. Kids loved the options to play games in lobby area and made.new friends.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Kristie

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and spacious. The staff was friendly and helpful.
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Caroline

Liked: Staff & service, property conditions & facilities
Friendly staff, clean facility, decent location. My husband love the bed's comfort, I found it a little too firm. But all in all a good stay.
Stayed 2 nights in Mar 2026