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Tru by Hilton Franklin Cool Springs Nashville

2.5 star property
Hotel near The Factory in Franklin

Choose dates to view prices

Photo gallery for Tru by Hilton Franklin Cool Springs Nashville

Lobby
Snack bar
Desk, laptop workspace, blackout drapes, iron/ironing board
Reception
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
1001 Knoll Top Lane, Franklin, TN, 37067
  • Place, Saint Thomas Medical Partners
    ‪14 min walk‬
  • Place, SOAR Adventure Tower
    ‪2 min drive‬
  • Place, CoolSprings Galleria
    ‪3 min drive‬
  • Airport, Nashville, TN (BNA-Nashville Intl.)
    ‪23 min drive‬

Room options

View all photos for Room, 1 King Bed

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed

9.6 out of 10
Exceptional
(108 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub

9.8 out of 10
Exceptional
(10 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible (Hearing)

8.8 out of 10
Excellent
(6 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds

9.8 out of 10
Exceptional
(54 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible, Bathtub

9.0 out of 10
Wonderful
(12 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible (Roll-In Shower)

9.4 out of 10
Exceptional
(3 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible (Hearing)

9.0 out of 10
Wonderful
(11 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

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Lobby

Embassy Suites by Hilton Franklin Cool Springs

Franklin
  • Pool
  • Breakfast included
  • Pet friendly
  • Free WiFi
4.1 out of 5, Very good, 1,008 reviews
The price is CA $178
CA $210 total
includes taxes & fees
Apr 2 - Apr 3
Embassy Suites by Hilton Franklin Cool Springs

About the area

Franklin

In Franklin .Within 3 miles (5 km) of this Franklin hotel, you'll find The Factory and CoolSprings Galleria. Franklin Theatre and Lotz House Museum are also within 6 miles (10 km).

What's nearby

  • Saint Thomas Medical Partners - 14 min walk - 1.2 km
  • SOAR Adventure Tower - 2 min drive - 2.8 km
  • CoolSprings Galleria - 3 min drive - 4.5 km
  • Franklin Theatre - 8 min drive - 6.9 km
  • Vanderbilt University - 19 min drive - 34.1 km

Getting around

  • Nashville Riverfront Station - 20 min drive
  • Nashville International Airport (BNA) - 27 min drive

Restaurants

  • ‪Chipotle Mexican Grill - ‬12 min walk
  • ‪McDonald's - ‬4 min drive
  • ‪Oscar's Taco Shop - ‬3 min drive
  • ‪Starbucks - ‬4 min drive
  • ‪Steak 'n Shake - ‬3 min drive

About this property

Tru by Hilton Franklin Cool Springs Nashville

Hotel near The Factory in Franklin
There's a snack bar/deli on site. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. The business-friendly Tru by Hilton Franklin Cool Springs Nashville also features a 24-hour fitness center, coffee/tea in a common area, and a convenience store. Self parking is free.

This Franklin hotel is smoke free.

  • 1 building
  • 135 guestrooms or units
  • 5 levels
  • Built in 2020
  • Buffet breakfast (free)
  • Deli
  • Business center (24 hours)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Pool or billiards table
  • Convenience store
  • Elevator
  • No smoking on site
  • Microwave in a common area
Tru by Hilton Franklin Cool Springs Nashville offers 135 air-conditioned accommodations with hair dryers and irons/ironing boards. 55-inch LCD televisions come with premium cable channels. Bathrooms include bathtubs or showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and change of towels can be requested.

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Drury Plaza Hotel Nashville Franklin
  • Pool
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  • Breakfast included
  • Pet friendly
4.8 out of 5, Exceptional, 1,773 reviews
The price is CA $175
CA $206 total
includes taxes & fees
Apr 6 - Apr 7
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Property amenities

Family friendly

  • Grocery/convenience store
  • Mini-fridge
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Billiards/pool table

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (38 inches high)
  • Lever door handles
  • Smooth flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (31 inches high)
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 55-inch LCD TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 75 per accommodation, per stay (maximum USD 125 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay (maximum USD 125 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru by Hilton Franklin Cool Springs Nashville Hotel
Tru by Hilton Franklin Cool Springs Nashville Franklin
Tru by Hilton Franklin Cool Springs Nashville Hotel Franklin

Frequently asked questions

How close is Tru by Hilton Franklin Cool Springs Nashville to the airport?

Tru by Hilton Franklin Cool Springs Nashville is 21.9 mi (27-min drive) away from the Nashville International Airport (BNA) airport, the closest popular airport to the property.

How much does it cost to stay at Tru by Hilton Franklin Cool Springs Nashville?

As of Mar 6, 2026, prices found for a 1-night stay for 2 adults at Tru by Hilton Franklin Cool Springs Nashville on Apr 5, 2026 start from CA $137, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Tru by Hilton Franklin Cool Springs Nashville have an airport shuttle?

Airport shuttle services are not available at Tru by Hilton Franklin Cool Springs Nashville.

Does Tru by Hilton Franklin Cool Springs Nashville offer free breakfast?

Tru by Hilton Franklin Cool Springs Nashville offers free buffet breakfast every day from 6:00 AM to 9:00 AM.

Is there a casino at Tru by Hilton Franklin Cool Springs Nashville?

No, there is no casino at this hotel.

What time is check-in at Tru by Hilton Franklin Cool Springs Nashville?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Tru by Hilton Franklin Cool Springs Nashville?

This hotel offers free self parking.

Does Tru by Hilton Franklin Cool Springs Nashville have a pool?

Tru by Hilton Franklin Cool Springs Nashville does not have a pool.

Does Tru by Hilton Franklin Cool Springs Nashville have a spa?

There are no spa services available at this hotel.

How close is Tru by Hilton Franklin Cool Springs Nashville to downtown Franklin?

Tru by Hilton Franklin Cool Springs Nashville is 3.2 mi away from Franklin.

Tru by Hilton Franklin Cool Springs Nashville Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 796 out of 1011 reviews
Rating 8 - Good. 145 out of 1011 reviews
Rating 6 - Okay. 41 out of 1011 reviews
Rating 4 - Poor. 16 out of 1011 reviews
Rating 2 - Terrible. 13 out of 1011 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

8/10 Good

ANTHONY, GENEVA

Stayed 1 night in Dec 2025

10/10 Excellent

Christine

Stayed 3 nights in Nov 2025

10/10 Excellent

Jamie

Stayed 3 nights in Nov 2025

10/10 Excellent

Kacey

Stayed 4 nights in Nov 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. The staff was courteous and accommodating. I would definitely stay there again. The location is convenient to everything I need.
Stayed 3 nights in Nov 2025

10/10 Excellent

Jady

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel was amazing for the price, the staff and cleaning lady’s were so friendly. My dog had a few accidents sadly in the room due to my family feeding him thanksgiving food but they were all so accommodating and didn’t make me feel embarrassed. Thank you all for a great thanksgiving experience I will be back :)
Stayed 5 nights in Nov 2025

10/10 Excellent

Robyn

Stayed 3 nights in Nov 2025

10/10 Excellent

Sonya

Travelled with family
Liked: Cleanliness, amenities
It was well maintained
Stayed 2 nights in Nov 2025

10/10 Excellent

Sherry

Travelled with family, Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Rhonda is the best! Great stay with yummy coffee and clean rooms. Perfect location too!
Stayed 1 night in Nov 2025

6/10 Okay

Neal, Fenton

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Overall the experience,, cleanliness and aesthetics of the hotel and room were great. My biggest complaint was the air conditioner unit in the outside wall. Which had a continuous air circulation mode which was quite loud and made it difficult to sleep. In fact for our 4 night stay neither my wife and I enjoyed a good night of sleep. I felt like there was a constant revving of a car engine next to our bed. NOTE we do not sleep with a white noise apparatus st home or when we travel so this was quite annoying to us.
Stayed 4 nights in Nov 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities
Cleanliness
Stayed 1 night in Nov 2025

8/10 Good

Jim

Liked: Cleanliness, staff & service, amenities
Rooms were nice
Stayed 1 night in Nov 2025

10/10 Excellent

Aaron

Stayed 2 nights in Nov 2025

10/10 Excellent

Jamey

Travelled with family
Liked: Cleanliness, staff & service, amenities
Rooms were super clean
Stayed 1 night in Nov 2025

10/10 Excellent

Jie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
all is fine.
Stayed 1 night in Nov 2025

10/10 Excellent

Patrick Tanya

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I really enjoyed and appreciated my stay. Staff was friendly and professional, the bed and pillows were comfy and breakfast was good
Stayed 2 nights in Nov 2025

10/10 Excellent

Michael

Stayed 2 nights in Nov 2025

10/10 Excellent

JB

Stayed 3 nights in Nov 2025

8/10 Good

Tracey

Stayed 2 nights in Nov 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities
Always enjoy staying here -- the location is a little removed from the business of Cool Springs, yet it's still close enough to be there in a few minutes. Staff do a great job, too!
Stayed 3 nights in Nov 2025

6/10 Okay

rimon

Room was in good condition and staff was very courteous. I didn’t know hotel was pet friendly and because of that there was an unique odor in the elevator and hallways that we didn’t like
Stayed 1 night in Nov 2025

8/10 Good

Don

Business traveller
Liked: Cleanliness, staff & service
Clean ,staff friendly and helpful
Stayed 1 night in Nov 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 2 nights in Nov 2025

6/10 Okay

angie

Travelled with family, Business traveller
Liked: Property conditions & facilities
Disliked: Amenities
Staff not very welcoming upon check in Bed was very hard Breakfast made all of us sick
Stayed 2 nights in Nov 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities
Hotel was conveniently located for our needs this trip. Was modern & clean with very friendly staff.
Stayed 1 night in Nov 2025