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Tru by Hilton Franklin Cool Springs Nashville

2.5 star property
Hotel near The Factory in Franklin

Choose dates to view prices

Photo gallery for Tru by Hilton Franklin Cool Springs Nashville

Reception
Exterior
Desk, iron/ironing board, free WiFi, bed sheets
Snack bar
Hair dryer, towels
Reviews
9.2

Wonderful

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • Breakfast includedBreakfast includedBreakfast included
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • HousekeepingHousekeepingHousekeeping
  • GymGymGym

Explore the area

Map
1001 Knoll Top Lane, Franklin, TN, 37067
  • Popular LocationThe Factory6 min drive
  • Popular LocationCoolSprings Galleria6 min drive
  • Popular LocationFranklin Theatre7 min drive
  • AirportNashville, TN (BNA-Nashville Intl.)25 min drive

Room options

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Desk, iron/ironing board, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Desk, iron/ironing board, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible (Hearing)

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed, Accessible (Hearing)

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Desk, iron/ironing board, free WiFi, bed sheets

Room, 2 Queen Beds

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Desk, iron/ironing board, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible, Bathtub

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Desk, iron/ironing board, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed, Accessible, Bathtub

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Drury Plaza Hotel Nashville Franklin
Pool
Hot tub
Breakfast included
Pet-friendly
4.8 out of 5, Exceptional, (1335)
The price is CA $198
per night
CA $233 total
includes taxes & fees
16 May - 17 May
Drury Plaza Hotel Nashville Franklin

About the area

Franklin

In Franklin .Within 3 miles (5 km) of this Franklin hotel, you'll find The Factory and Franklin Farmers Market. CoolSprings Galleria and Franklin Theatre are also within 6 miles (10 km).

What's nearby

  • The Factory - 6 min drive
  • CoolSprings Galleria - 6 min drive
  • Franklin Theatre - 7 min drive
  • Lotz House Museum - 8 min drive
  • Carter House - 8 min drive

Getting around

  • Nashville Riverfront Station - 24 min drive
  • Nashville International Airport (BNA) - 25 min drive

Restaurants

  • McDonald's - 4 min drive
  • Sonic Drive-In - 3 min drive
  • Starbucks - 9 min walk
  • Culver's - 4 min drive
  • Cracker Barrel - 3 min drive

About this property

Tru by Hilton Franklin Cool Springs Nashville

Hotel near The Factory in Franklin
There's a snack bar/deli on site. Free breakfast is served. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. The business-friendly Tru by Hilton Franklin Cool Springs Nashville also features a 24-hour fitness center, coffee/tea in a common area, and a convenience store. Self parking is free.

This Franklin hotel is smoke free.

  • 1 building
  • 135 guestrooms or units
  • 5 levels
  • Built in 2020
  • Buffet breakfast (free)
  • Deli
  • Business center (24 hours)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Front-desk safe
  • Pool or billiards table
  • Convenience store
  • Elevator
  • No smoking on site
  • Microwave in a common area
Tru by Hilton Franklin Cool Springs Nashville offers 135 air-conditioned accommodations with hair dryers and irons/ironing boards. 55-inch LCD televisions come with premium cable channels. Bathrooms include bathtubs or showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and change of towels can be requested.

Languages

English

Property amenities

Family friendly

  • Grocery/convenience store
  • Mini-fridge
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Billiards/pool table

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Elevator door width (inches): 36
  • Front entrance ramp
  • Handrails in stairways
  • Stairway handrail height (inches): 38
  • Lever door handles
  • Phone accessibility kit
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Visual doorbell notification
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • 10 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 55-inch LCD TV
  • Cable channels
  • Premium channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Mini-fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive smart lock details

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 75 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru by Hilton Franklin Cool Springs Nashville Hotel
Tru by Hilton Franklin Cool Springs Nashville Franklin
Tru by Hilton Franklin Cool Springs Nashville Hotel Franklin

Tru by Hilton Franklin Cool Springs Nashville Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 481 out of 640 reviews" "
Rating 8 - Good. 102 out of 640 reviews" "
Rating 6 - Okay. 26 out of 640 reviews" "
Rating 4 - Poor. 16 out of 640 reviews" "
Rating 2 - Terrible. 15 out of 640 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Judith

Travelled with family
Stayed 1 night in Jan 2024

8/10 Good

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2024

10/10 Excellent

Tamara

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place to Stay!!
Very clean and spacious rooms. Breakfast choices were amazing !!
Stayed 1 night in Jan 2024

8/10 Good

Jason

Stayed 1 night in Jan 2024

10/10 Excellent

Heidi

Liked: Cleanliness, amenities, property conditions & facilities
Great location and friendly staff.

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Joseph

Liked: Staff & service, property conditions & facilities
Second time around..well done !
Stayed 1 night in Jan 2024

4/10 Poor

Ralph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Absolutely SPARTAN
This hotel is SPARTAN! WHile it is new and spotless... comfort is terrible. There is no comfortable chair to sit on. Just one computer desk chair. the floors are hard and uncarpeted. There's also, bunch of cutesy annoying stuff on the walls... e.g. elevator, Lobby, etc. it seems designed for teenyboppers rather than adult travelers.
Stayed 4 nights in Dec 2023

8/10 Good

Nancy

Stayed 1 night in Jan 2024