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Best Western Plus Marina Gateway Hotel

2.5-star property
800 Bay Marina Dr, National City, CA 1-855-887-0424
4.2 out of 5
Very good!
See all 41 travelocity Reviews

"It was Beautifully decorated and the staff was very welcoming. The room was spotless and enjoyable. " More

By a verified traveller on Mon 06 Dec 2021

Points Of Interest

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Hotel Description

Hotel near San Diego Bay in National City

In historical district

At this National City hotel, you'll be within half a mile (1 km) of San Diego Bay and 3 miles (5 km) of Chula Vista Center. Petco Park and Balboa Park are also within 6 miles (10 km).

Business services

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the gym and perks like free self parking.

Free Internet, refrigerators

Featuring conveniences like refrigerators and microwaves, the 173 guestrooms offer free WiFi and free wired Internet, as well as LCD TVs with cable channels. Other amenities include room service, premium bedding, and coffee/tea makers.

Standard Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 2 Max
CA $146* Per night/room 27 Jan. - 28 Jan.

Executive Suite, Multiple Beds, Non Smoking, Refrigerator (with Sofabed)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Executive Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Non Smoking, Balcony

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Executive Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Best Western Plus Marina Gateway Hotel ratings based on 41 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Best Western Plus Marina Gateway Hotel

Everyone (21) Couples (7) Family (13)
4 out of 5
Everyone was great

Posted by on 6 Jan. 2022

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Comment from Hotel Management

11 Jan. 2022 by Front Desk

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

5 out of 5
It was Beautifully decorated and the staff was very welcoming. The room was spotless and enjoyable.

Posted by on 6 Dec. 2021

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Comment from Hotel Management

12 Dec. 2021 by Alfredo

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

3 out of 5
Very good looking place, check in was great. Room was clean, but the restroom double sink was clod and the the water the back up had a real bad smell. Complained to the front desk when we left for the evening, they would have someone take a look at it. returned to the room after midnight, didn't get to use it till the morning and it was not fixed.

Posted by on 26 Oct. 2021

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Comment from Hotel Management

26 Oct. 2021 by Nathaniel

Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, we would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

4 out of 5
Nice view

Posted by , from Dallas on 5 Oct. 2021

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Comment from Hotel Management

7 Oct. 2021 by Cecilia

Thanks for staying with us. We appreciate your feedback.

3 out of 5

Posted by on 29 Sep. 2021

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5 out of 5

Posted by on 15 Sep. 2021

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3 out of 5
The ac in the halls was turned off. The only place it was on was in the lobby area and of course the rooms. The elevator was another place the ac was off. I hope it never fails with someone in there. No breakfast like other best westerns. Not even a sweet roll. Coffee was a one cup at a time machine in lobby area. Good luck if there are several coffee drinkers.

Posted by on 14 Sep. 2021

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Comment from Hotel Management

14 Sep. 2021 by Cecilia

Thanks for staying with us. We will address this directly

5 out of 5

Posted by on 11 Sep. 2021

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1 out of 5

Posted by on 31 Aug. 2021

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5 out of 5

Posted by on 25 Aug. 2021

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About the Best Western Plus Marina Gateway Hotel

Location 800 Bay Marina Dr, National City, CA 91950

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Best Western Plus Marina Gateway Hotel offers its guests an outdoor pool, a spa tub, and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. A business center and a meeting room are available. Event space at this hotel measures 700 square feet (65 square meters) and includes conference space. A terrace, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Best Western Plus Marina Gateway Hotel. Self parking is free. This National City hotel is smoke free.

  • 1 building
  • 173 guestrooms or units
  • 4 levels
  • 700 sq ft of conference space
  • 65 sq m of conference space
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking

Transport

  • Metro station: 24th St Trolley Station (0.6 km / 0.4 mi)
  • Parking: Free self parking

Room Amenities

Best Western Plus Marina Gateway Hotel offers 173 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include complimentary weekday newspapers along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • In-room dining (limited hours)
  • HD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy full breakfast daily.

Marina Bar & Grill - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 2:00 AM

Special check-in instructions:

If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 10 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host.This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, Eurocard, and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Number of children who can stay free - 10
  • Debit cards
  • Staffed front desk
  • Security system
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Masks are compulsory at the property

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 8 and USD 12 for adults, USD 8 and USD 12 for children (approximately)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Gateway Marina
  • Best Western Marina Gateway
  • Best Western Marina Gateway Hotel
  • Best Western Plus Marina
  • Best Western Plus Marina Gateway
  • Best Western Plus Marina Gateway Hotel
  • Best Western Plus Marina Gateway Hotel National City
  • Best Western Plus Marina Gateway National City
  • Marina Gateway Best Western
  • Marina Gateway Hotel
  • Best Western Marina Gateway Hotel National City
  • Best Plus Marina Gateway
  • Best Western Plus Marina Gateway Hotel Hotel
  • Best Western Plus Marina Gateway Hotel National City
  • Best Western Plus Marina Gateway Hotel Hotel National City
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Most Popular

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.