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4.5 out of 5

"They have no Continental breakfast which okay not every place has it, however the coffee machine was broken the whole stay we were there and no one ti ... " More

By a verified traveller on Tue 03 Mar 2020

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Hotel Description

Enjoy the outdoor pool at this 3-star National City hotel

In historical district

You'll be within 3 miles (5 km) of Chula Vista Center and 6 miles (10 km) of Petco Park with a stay here. Balboa Park and San Diego City College are also within 6 miles (10 km).

Business services

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the fitness center and perks like free self parking.

Free Internet, refrigerators

Featuring conveniences like refrigerators and microwaves, the 173 guestrooms offer free WiFi and free wired Internet, as well as LCD TVs with cable channels. Other amenities include room service, premium bedding, and coffee/tea makers.

Standard Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 2 Max
C$152* Per night/room 12 Apr. - 13 Apr.

Executive Suite, 2 Queen Beds, Non Smoking, Refrigerator

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Executive Suite, 1 King Bed, Non Smoking, Refrigerator

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Executive Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Best Western Plus Marina Gateway Hotel ratings based on 48 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Best Western Plus Marina Gateway Hotel

Everyone (34) Couples (2) Family (7)
5 out of 5

Posted by on 14 Mar. 2020

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Comment from Hotel Management

14 Mar. 2020 by Crystal

Thanks for staying with us. We appreciate your feedback.

3 out of 5
They have no Continental breakfast which okay not every place has it, however the coffee machine was broken the whole stay we were there and no one tired to fix it.

Posted by on 3 Mar. 2020

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Comment from Hotel Management

3 Mar. 2020 by Uli

Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, we would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Kind Regards,

3 out of 5
It shouldn't be called "Marina" BW. There was NO marina and no view of the ocean from the hotel or within easy walking or driving distance. The area had a very industrial overtone. I booked there because of the "marina" in the name of the hotel. I was very disappointed since my reason for my trip had to do with a sick relative with whom I spent considerable time. I counted on the marina to provide me with some peace and strength-building.

Posted by on 28 Dec. 2019

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Comment from Hotel Management

28 Dec. 2019 by Guest Services

Thank you for your assistance with this inquiry. We will address this directly.

5 out of 5
I don't like staying in the heart of a city. This Hotel was close to everything without being citybound, easy to get in and out of, plenty of easy parking, quiet and enjoyable.

Posted by on 22 Dec. 2019

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Comment from Hotel Management

22 Dec. 2019 by Guest Services

Thanks for staying with us. We appreciate your feedback.

4 out of 5

Posted by on 16 Dec. 2019

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Comment from Hotel Management

17 Dec. 2019 by Uli

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

5 out of 5
The property was clean and staff were amazing and very helpful

Posted by on 16 Nov. 2019

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Comment from Hotel Management

16 Nov. 2019 by Uli

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

5 out of 5

Posted by on 23 Sep. 2019

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Comment from Hotel Management

24 Sep. 2019 by Guest Services

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

2 out of 5
I liked the place it was nice, but there was an issue with a room i did not reserve it was a computer mistake and I had to pay for a night for a third room I did not reserve instead of the 2 rooms I originally reserved I think that was uncalled for especially since I did'nt even use the room

Posted by on 15 Aug. 2019

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5 out of 5
Great and friendly service by Manuel at front desk check in

Posted by , from National City on 2 Jul. 2019

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Comment from Hotel Management

2 Jul. 2019 by Cecilia

Thanks for staying with us. We appreciate your feedback.

5 out of 5

Posted by on 1 Jul. 2019

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Comment from Hotel Management

2 Jul. 2019 by Cecilia

Thanks for staying with us. We appreciate your feedback.

About the Best Western Plus Marina Gateway Hotel

Location 800 Bay Marina Dr, National City, CA 91950

Renovations + Closures

The following facilities are closed until further notice:

  • Business center
  • Fitness facilities
  • Spa tub
  • Swimming pool

Property Features

Best Western Plus Marina Gateway Hotel offers its guests an outdoor pool, a spa tub, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. A business center and a meeting room are available. Event space at this hotel measures 700 square feet (65 square meters) and includes conference space. A terrace, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Best Western Plus Marina Gateway Hotel. Self parking is free. This 3-star National City hotel is smoke free.

  • 1 building
  • 173 guestrooms or units
  • 4 levels
  • 700 sq ft of conference space
  • 65 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: San Diego, CA (SAN-San Diego Intl.) (14.4 km / 8.9 mi)
  • Metro station: 24th St Trolley Station (0.6 km / 0.4 mi)
  • Parking: Free self parking

Room Amenities

Best Western Plus Marina Gateway Hotel offers 173 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This National City hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include complimentary weekday newspapers along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • In-room dining (limited hours)
  • HD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy full breakfast daily.

Goodies Bar & Grill - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 5:30 AM

Special check-in instructions:

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 10 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • Debit cards
  • Number of children who can stay free - 10

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 8 and USD 12 for adults, USD 8 and USD 12 for children (approximately)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Gateway Marina
  • Best Western Marina Gateway
  • Best Western Marina Gateway Hotel
  • Best Western Plus Marina
  • Best Western Plus Marina Gateway
  • Best Western Plus Marina Gateway Hotel
  • Best Western Plus Marina Gateway Hotel National City
  • Best Western Plus Marina Gateway National City
  • Marina Gateway Best Western
  • Marina Gateway Hotel
  • Best Western Marina Gateway Hotel National City
  • Best Plus Marina Gateway
  • Best Western Plus Marina Gateway Hotel Hotel
  • Best Western Plus Marina Gateway Hotel National City
  • Best Western Plus Marina Gateway Hotel Hotel National City
url importing https://www.travelocity.ca/National-City-Hotels-Best-Western-Plus-Marina-Gateway-Hotel.h2816688-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.