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Sunset at the Palms Resort - Adults Only - All Inclusive

4.5 star property
4.5-star beachfront property near Bloody Bay Beach

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Photo gallery for Sunset at the Palms Resort - Adults Only - All Inclusive

Private beach, white sand, sun loungers, beach umbrellas
Exterior detail
View from property
Outdoor pool
Treetop 1-Bedroom Suite

Reviews

9.0 out of 10
Wonderful

Popular amenities

Explore the area

View in a map
Norman Manley Blvd, Negril, Westmoreland
  • Place, Bloody Bay Beach
    ‪1 min walk‬
  • Place, Seven Mile Beach
    ‪19 min walk‬
  • Place, Kool Runnings Water Park
    ‪3 min drive‬
  • Airport, Montego Bay (MBJ-Sir Donald Sangster Intl.)
    ‪83 min drive‬

Room options

View all photos for Treetop 1-Bedroom Suite

Treetop 1-Bedroom Suite

Treetop 1-Bedroom Suite

  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Treetop Standard

Treetop Standard

Treetop Standard

9.0 out of 10
Wonderful
(12 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Treetop Deluxe

Treetop Deluxe | Terrace/patio

Treetop Deluxe

8.8 out of 10
Excellent
(82 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

About the area

Negril

Beachfront retreat .Within 2 miles (3 km) of this Negril property, you'll find Bloody Bay Beach and Seven Mile Beach. Jamaica Beaches and Kool Runnings Water Park are also within 2 miles (3 km).

What's nearby

  • Bloody Bay Beach - 1 min walk - 0.0 km
  • Seven Mile Beach - 19 min walk - 1.6 km
  • Bloody Bay - 2 min drive - 1.3 km
  • Kool Runnings Water Park - 3 min drive - 2.6 km
  • Negril Cliffs - 18 min drive - 13.7 km

Getting around

  • Sir Donald Sangster Intl. Airport (MBJ) - 83 min drive

Restaurants

  • ‪Green Island Restaurant, RIU - ‬13 min walk
  • ‪Royalton Lobby Bar - ‬20 min walk
  • ‪Grazie - ‬19 min walk
  • ‪Hunter Steakhouse - ‬19 min walk
  • ‪Gourmet Marche - ‬19 min walk

About this property

Sunset at the Palms Resort - Adults Only - All Inclusive

4.5-star beachfront property near Bloody Bay Beach
Sunset at the Palms Resort - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Sit back and relax on the beach with free beach club on site, umbrellas, and sun loungers. Have fun in the sun at Sunset at the Palms Resort - Adults Only - All Inclusive with summer activities like snorkeling, scuba diving, and windsurfing.

Free breakfast is available daily. There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges, a beach bar, and a poolside bar. WiFi is free in public spaces. This all-inclusive property also offers an outdoor pool, a health club, and a hot tub.

This 4.5-star Negril property is smoke free.

  • 1 floor
  • 85 guestrooms or units
  • 4 dining venues
  • 3 bars or lounges
  • Buffet breakfast (free)
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Bellhop
  • No smoking on site
  • Bar on the beach
  • Coffee shop
  • Bar by the pool
  • Swim-up bar
Sunset at the Palms Resort - Adults Only - All Inclusive offers 85 air-conditioned accommodations with free minibar items and minibars. Rooms open to balconies. Beds feature pillowtop mattresses. 32-inch flat-screen televisions come with premium satellite channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and hair dryers.

This Negril property provides complimentary wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and in-room massages can be requested.

Guests can pamper themselves by indulging in the onsite spa services. Services include facials and manicures and pedicures.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 3 bars/lounges
  • 4 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • Free beach club
  • Health club
  • Hot tub
  • Kayaking
  • Library
  • Outdoor pool
  • Sailing
  • Sauna
  • Scuba diving
  • Snorkeling
  • Windsurfing

Accessibility

  • No elevator

Room amenities

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Transportation options are available for minimum 2 guests. Roundtrip airport shuttle service is available for USD 99 per person from Sangster International Airport (MJB) in Montego Bay.

Renovations and closures

This property is closed from November 3 2025 to November 30 2025 (dates subject to change).

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sunset at the Palms Resort - Adults Only - All Inclusive

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 99 per person (roundtrip)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and outdoor lighting in each accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Palms Sunset
Sunset Palms Negril
Sunset Palms Resort
Sunset Palms Resort All Inclusive
Sunset Palms Resort All Inclusive Negril
Sunset Palms Adults All Inclusive Negril
Sunset Palms Adults Inclusive
Sunset at the Palms Resort Adults Only All Inclusive
Sunset at the Palms Resort - Adults Only - All Inclusive Negril

Reviews

Sunset at the Palms Resort - Adults Only - All Inclusive Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 700 out of 1002 reviews
Rating 8 - Good. 176 out of 1002 reviews
Rating 6 - Okay. 72 out of 1002 reviews
Rating 4 - Poor. 32 out of 1002 reviews
Rating 2 - Terrible. 22 out of 1002 reviews

Reviews

10/10 Excellent

Marisha M, Charleston

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was just wonderful!
Stayed 4 nights in Oct 2025

10/10 Excellent

Marisha M, Charleston

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at Sunset at the Palms. The team at SATP was just wonderful from the moment we arrived right through check out. Looking forward to a return trip!!
Stayed 4 nights in Oct 2025

10/10 Excellent

Janusz, Carmichael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beach is amazing, although I still don't know why there is bunch of staff sitting and maybe two only working. Brenda from Spa is wonderful, great service there. Love the resort for the rooms and beautiful flowers and gardens.
Stayed 7 nights in Aug 2025

10/10 Excellent

Morgan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and guests. Many couples at the resort were repeat travelers, which is always a good time. It has a mini community-type vibe
Stayed 4 nights in Sep 2025

10/10 Excellent

jon, Fort Wayne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked everything about this resort. Will return again and again
Stayed 7 nights in Aug 2025

10/10 Excellent

Wanda

Stayed 7 nights in Aug 2025

2/10 Terrible

Rebecca, Etobicoke

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our Air Canada flight was cancelled <24 hours before our check in at the resort. We immediately contacted Expedia and the resort to cancel our stay, hours before our expected check in time. It took the resort over 2 weeks to respond, despite several attempts at contacting them, and they denied any refund and still charged us 100% for a trip we were not able to go on. We’re extremely disappointed because we wanted to go here in the future and were really looking forward to this vacation, but that will absolutely not be happening anymore because of their abhorrent lack of customer service and empathy.
Stayed 6 nights in Aug 2025

10/10 Excellent

Wissal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Hotel, amazing staff,😍friendly , kind and highly professional the service exceeded my expectations if you ask for anything they will do it immediately it is a real piece of mind your place get reserved with towels as soon as you enter their private secure beach This is one of the best hotel i visited it was my first experience and my daughter in Jamaica.The place is very clean the food is very well presented with a moderate valuable variety and was so delicious the people in the front desk, room service, restaurant and the kitchen are genuinely nice including the best creative chef with his special shows the rooms are made like a cabana in the mid of the forest which give the place a gorgeous atmosphere and if you’re so sweet like us you might attract some ants to chill 😊 i recommend this place for family as well couples don’t forget to go in catamaran and visit the cascades, Riki’s cafe, etc it worth the price you can visit the city and the market place .. A big Thank you to everyone in this hotel who makes my vacation so special ♥️♥️
Stayed 8 nights in Aug 2025

10/10 Excellent

Misty

Stayed 4 nights in Jun 2025

10/10 Excellent

Stephanie, New Haven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We visited this property for the 1st time in 2001 and loved it. We loved it just the same this time. It is a very romantic setting. The staff was great! However, the rooms could use a bit of an upgrade. There very little options for latw night snacks. As well as better lunch options at the beach bar. These were the only negatives.
Stayed 5 nights in Aug 2025

6/10 Okay

Chris

Liked: Cleanliness
Smoking is now a hassle on the beach. Hot tub was out of order again as it was on our last visit. Good things do come to an end. Will be our last trip to Sunset at the Palm. Our 10th visit
Stayed 5 nights in Aug 2025

10/10 Excellent

Songhai Alberta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every single staff member was polite, pleasant and greeting us with a smile. Pool was very very clean as well as the whole establishment.
Stayed 3 nights in Aug 2025

6/10 Okay

Ashley

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property was gorgeous and very peaceful. The staff however always seemed put out when you asked for something. Except the front desk, they were exceptionally kind everytime we went to them. But all the bartenders seemed bothered when you went up to order something. The beach was so pretty and the resort was about 20 minutes from plenty of fun shopping and other nice restaurants.
Stayed 4 nights in Aug 2025

10/10 Excellent

Matthew Edward

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location very quiet. The beach is just across the street and not a lot of people.
Stayed 4 nights in Aug 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was absolutely amazing-special shout out to: Jason, Tammy, Annika and Lynette. Property was beautiful and lush. Both the pool and the beach were absolutely amazing. Food was always great and consistent. We’ll definitely be coming back! Overall, a great experience and would strongly recommend. Everyone’s friendly and the property is outright beautiful.
Stayed 4 nights in Aug 2025

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me and my wife have been all over the world but we found this hidden paradise gem and we couldn’t have asked for anything more . The staff are exceptional people and will cater to any needs you have or advice on anything in the area . The facilities are absolutely relaxed and the pool area is very amazing . They also have great entertainment every single night . It’s not a big hotel club scene so don’t expect that but just relaxing and enjoying the amazing food and the chefs showcase was beyond our expectations . The jungle bungalows are so amazing it’s 2 stories up so you feel like your floating on your balcony . Overall is a 10/10 on everything we didn’t encounter one single thing that we didn’t like to be honest . It’s not the place it’s the people and these people are about the best and kindest on this planet . Enjoy .
View from balcony deck
Ocean private beach and bar restaurant
Best sunsets
Beach area just part of it
Stayed 4 nights in Aug 2025

10/10 Excellent

Ariagna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
⸻ “Beautiful property! It truly feels like you are surrounded by nature — quiet, romantic, and perfect for relaxing. The service and food are excellent. Breakfast could be improved since it’s always the same, but they do have a nice coffee bar and mimosas! The Chef is so dedicated to sharing the best of their culture that it feels like having your own personal chef. I can’t wait to come back! And the beach… ahhhh, simply the best. They also offer a 6-hour catamaran trip that you will absolutely love.”
Stayed 5 nights in Aug 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
The atmosphere is calm, the cottages are comfortable and private, the staff is friendly and efficient, and the beach is private and beautiful. We plan to go back at least once a year!
Stayed 5 nights in Aug 2025

10/10 Excellent

Gracie

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely loved this resort! Quiet,
Stayed 5 nights in Jul 2025

10/10 Excellent

Genevieve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, I would highly recommend staying here, especially if you are looking to relax. Staff is very friendly and more than willing to help you if needed. The room was okay, comfortable enough. Daily restock for bottled water. Take it with you so they’ll restock and you’ll have extra. The beach is down a little path and across the street, takes less than 5 minutes to get there. It was clean, with chairs/cabanas available. The pool is very nice too, and it has a swim-up bar/live entertainment some nights. For breakfast and dinner, there’s a buffet and the food there is just okay. For lunch, there’s a restaurant at the resort and one on the beach, which were way better than the buffet in my opinion. You HAVE to go to the Chef’s showcase and the Lotus Leaf. Those dinners were our favorite, and the resort even made reservations for us. They have all-day coffee too. I would skip their special occasion dining opportunities, wasn’t worth the price I paid. There’s a gift shop, but I found better souvenirs at the airport since we didn’t really shop elsewhere. We spent 5 full days here and didn’t do any excursions, which we were just fine with. It was nice to just “be” for a while and that’s exactly what I got out of this trip. You’ll be spending a lot of time outdoors, so plan accordingly. It’s a peaceful time with not much to do. Make sure you bring bug spray and put it on every single day, even if you think it’s not working.
Stayed 7 nights in Aug 2025

10/10 Excellent

Montgomery

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this resort was amazing, the food, the private beach, and most importantly the staff, never felt so welcome at a resort, great resort!
Stayed 5 nights in Aug 2025

8/10 Good

Vernon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet and beautiful tropical paradise. Loved the pool area and the breakfast buffet was delicious. Beach area is wonderful with tons of activity options, vendors are available but not pushy. Service was mostly great, big shout to Shirlene, Navado, Cash and Travis as particular standouts throughout our stay. Rooms are so nice and beds are super comfy. Would definitely return and suggest to our friends. If you want a smaller all-inclusive with a quieter, more romantic atmosphere, this is the spot.
Special decor for our Anniversary
Anniversary decor
Bathroom
Towels
Stayed 4 nights in Jul 2025

8/10 Good

Leslie

Stayed 7 nights in Jun 2025

10/10 Excellent

Virginia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet peaceful property. Friendly helpful staff. Beautiful beach.
Stayed 6 nights in Aug 2025

10/10 Excellent

Lexi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sunset at the Palms in Negril, Jamaica, was an absolutely magical experience from start to finish. The moment we arrived, we were enveloped in a sense of peacefulness that made it impossible not to relax and soak in the beautiful surroundings. The serene atmosphere, combined with the stunning sunset views, created moments that felt truly unforgettable. The food was incredible! Each meal was a delightful journey of authentic Jamaican flavors, fresh ingredients, and creative dishes that left us craving more. But what really set Sunset at the Palms apart was the staff and the people we met during our stay. The team went above and beyond with genuine warmth and hospitality, making us feel right at home. Plus, we were lucky to connect with fellow travelers and locals whose kindness and stories enriched the entire experience. If you’re looking for a place that offers tranquility, delicious food, and the chance to meet amazing people, Sunset at the Palms is a true slice of paradise. Can’t wait to go back!
Stayed 6 nights in Aug 2025