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Sunset at the Palms Resort - Adults Only - All Inclusive

4.5 star property
4.5-star beachfront property near Jamaica Beaches

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Sunset at the Palms Resort - Adults Only - All Inclusive

Photo gallery for Sunset at the Palms Resort - Adults Only - All Inclusive

Balcony
Property grounds
Treetop Deluxe
4 restaurants, breakfast, lunch, dinner served; Caribbean cuisine
Shower, rainfall showerhead, eco-friendly toiletries, hair dryer

Overview of Sunset at the Palms Resort - Adults Only - All Inclusive

Reviews
9.2

Wonderful

Popular amenities

  • Hot tubHot tubHot tub
  • SpaSpaSpa
  • PoolPoolPool
  • On private beachOn private beachOn private beach
  • Breakfast includedBreakfast includedBreakfast included
  • LaundryLaundryLaundry

Explore the area

Map
Norman Manley Blvd, Negril, Westmoreland
  • Popular LocationBloody Bay Beach13 min walk
  • Popular LocationSeven Mile Beach2 min drive
  • Popular LocationKool Runnings Water Park3 min drive
  • AirportMontego Bay (MBJ-Sir Donald Sangster Intl.)82 min drive

Room options

View all photos for Treetop 1-Bedroom Suite

Treetop 1-Bedroom Suite

Treetop 1-Bedroom Suite

  • 70 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Treetop Deluxe

Treetop Deluxe | Terrace/patio

Treetop Deluxe

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Treetop Standard

Treetop Standard

Treetop Standard

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Pool
The Cliff Hotel
Pool
Spa
Kids pool
Free WiFi
4.9 out of 5, Exceptional, (226)
The price is CA $654
per night
CA $819 total
includes taxes & fees
3 May - 4 May
The Cliff Hotel

About the area

Negril

Beachfront retreat .Within a 15-minute walk of the property, you'll find Jamaica Beaches and Bloody Bay Beach. Seven Mile Beach and Kool Runnings Water Park are also within 2 miles (3 km).

What's nearby

  • Bloody Bay - 1 min walk
  • Bloody Bay Beach - 13 min walk
  • Hedonism II - 20 min walk
  • Seven Mile Beach - 2 min drive
  • Kool Runnings Water Park - 3 min drive

Getting around

  • Sir Donald Sangster Intl. Airport (MBJ) - 83 min drive

Restaurants

  • Green Island Restaurant, RIU - 13 min walk
  • Royalton Lobby Bar - 20 min walk
  • Hunter Steakhouse - 19 min walk
  • Zen - 17 min walk
  • Mandalay at Riu - 13 min walk

About this property

Sunset at the Palms Resort - Adults Only - All Inclusive

4.5-star beachfront property near Jamaica Beaches
Sunset at the Palms Resort - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Sit back and relax on the beach with free beach club on site, umbrellas, and sun loungers. Have fun in the sun at Sunset at the Palms Resort - Adults Only - All Inclusive with summer activities like snorkeling, scuba diving, and windsurfing.

Free breakfast is available daily. There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges, a beach bar, and a poolside bar. WiFi is free in public spaces. This all-inclusive property also offers an outdoor pool, a health club, and a spa tub.

This 4.5-star Negril property is smoke free.

  • 1 floor
  • 85 guestrooms or units
  • 4 dining venues
  • 3 bars or lounges
  • Buffet breakfast (free)
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Bellhop
  • No smoking on site
  • Bar on the beach
  • Coffee shop
  • Bar by the pool
  • Swim-up bar
Sunset at the Palms Resort - Adults Only - All Inclusive offers 85 air-conditioned accommodations with free minibar items and minibars. Rooms open to balconies. Beds feature pillowtop mattresses. 32-inch flat-screen televisions come with premium satellite channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and hair dryers.

This Negril property provides complimentary wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and in-room massages can be requested.

Guests can pamper themselves by indulging in the onsite spa services. Services include facials and manicures and pedicures.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking includes off-street options
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Free buffet breakfast available daily 7:00 AM–10:00 AM
  • 4 restaurants and 1 coffee shop/cafe
  • 3 bars/lounges, 1 beach bar, 1 swim-up bar and 1 poolside bar
  • Room service available

Things to do

  • Billiards/pool table
  • Fitness center
  • Free beach club
  • Kayaking
  • Outdoor pool
  • Sailing
  • Sauna
  • Scuba diving
  • Snorkeling
  • Spa services
  • Spa tub
  • Windsurfing

Accessibility

  • This property does not have elevators

Room amenities

Entertainment

  • 32-inch flat-screen TV
  • Premium channels
  • Satellite channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Pillow-top mattress

Bathroom

  • Bathrobes
  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Outdoor space

  • Balcony

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar
  • Mini-fridge

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • In-room massage
  • Iron/ironing board
  • Laptop-friendly workspace
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Transportation options are available for minimum 2 guests. Roundtrip airport shuttle service is available for USD 99 per person from Sangster International Airport (MJB) in Montego Bay.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sunset at the Palms Resort - Adults Only - All Inclusive

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 99 per person (roundtrip)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and outdoor lighting in each accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Palms Sunset
Sunset Palms Negril
Sunset Palms Resort
Sunset Palms Resort All Inclusive
Sunset Palms Resort All Inclusive Negril
Sunset Palms Adults All Inclusive Negril
Sunset Palms Adults Inclusive
Sunset at the Palms Resort Adults Only All Inclusive
Sunset at the Palms Resort - Adults Only - All Inclusive Negril

Sunset at the Palms Resort - Adults Only - All Inclusive Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 694 out of 1007 reviews" "
Rating 8 - Good. 197 out of 1007 reviews" "
Rating 6 - Okay. 69 out of 1007 reviews" "
Rating 4 - Poor. 27 out of 1007 reviews" "
Rating 2 - Terrible. 20 out of 1007 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Jennifer

Travelled with family, Travelled with group
Liked: Cleanliness
Disliked: Amenities
This was our first time to Jamaica and to this property. The resort is nice but I would not recommend it as highly as other reviews. The food was limited in variety and flavor. The staff was unfriendly at times which we thought was odd given the fabulous reviews. The pool was unheated and therefor unusable. The beach is beautiful and the gentleman placing chairs and towels was great. Our treehouse was nice but located very near the road so the noise was very loud at times. Overall, it was fine but not as fabulous as others seem to think.

10/10 Excellent

Craig, St Martinville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property itself was great. We did not leave the property other than going to the beach and walking the beach.

10/10 Excellent

Malcolm Charles

Travelled with family
This was by far the loveliest resort I’ve been to out of 7 Caribbean islands. The villas and porches are beautiful, clean and modern. The grounds and wild life are a paradise. The staff in every position is professional , friendly and warm. The food is great every day. Traditional Jamaican food with some twists- the chefs night dinner is a high light; the lotus Leaf delicious- and portions just right to enjoy every course; drinks are awesome; the buffet a treat every night. The beach is a dream as is the pool. Best vacation ever!!
Stayed 4 nights in Jan 2024

8/10 Good

Konstantin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is not a reflection on the hotel or the staff. Both are great. However, safety is a bit of a concern. Someone tried to break into our room while we were inside and someone stole my wife’s airpods on the beach. While the hotel is gated, it is easy to scale the wall and since these are huts, entering them at night is easier than in a large building hotel. Having said that, Is till like the place for staff and peacefulness.
Stayed 8 nights in Dec 2023

10/10 Excellent

LeShanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bungalows were well kept and very unique. I love the fact that it wasn’t an average resort with hotel style rooms. The property was beautiful and immaculate. The food could have been more authentic but was still good and the chefs selection was chef’s kiss. And every thing was so accessible. The 5 head shower was Amazing. Will definitely be back
Stayed 4 nights in Jan 2024

8/10 Good

Lori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It would have been nice if the dining options were better. The restaurants were not open to all and open every other evening. I strongly recommend you bring bug spray. The staff suggested my bug bites were from “sandflies”. It has been home a week and I am still itching with lumps on my arms, legs, neck and back. The resort is 2 hours from the nearest airport. It was nice but I won’t ever go back.
Stayed 3 nights in Jan 2024

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities
This was our first Jamaican holiday and first time at SATP. The staff is amazing. Friendly, they remember guests names and go out of their way to make guests feel at home.
Stayed 5 nights in Jan 2024

8/10 Good

Julia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The treehouse rooms are very spacious, clean and relaxing. This isn't a typical hotel as each treehouse room is a standalone and the balcony looking out at the trees and birds is beautiful. The staff overall are extremely friendly and helpful. They are all about accomodation and the personal experience. This isn't a very socialable hotel and the evening activities are very limited as it's more of a relaxing/ romantic resort. If you're looking for night life / a bit of a party scene I wouldn't recommend this hotel.
Stayed 7 nights in Dec 2023

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 5 nights in Jan 2024

8/10 Good

Kara

Travelled with partner
Liked: Cleanliness
My husband and I just spent 4 days at SATP. There was some things that were phenomenal, and others that could be better. Breaking it down below: Food: the food was incredible! I was skeptical because there didn’t appear to be a lot of options to pick from as far as restaurants etc but we loved everything. Overall vibe: this place was SUPER quiet and chill. Not much going on, very different from past all inclusives I have stayed at. So if you are looking for something that’s got a lot of activity and life, this is not your resort. They have updated a lot of common spaces recently which look great, but the rooms and gym need some love. Tree houses: while the idea of the treehouses is cool, they are a bit tired. They definitely could use some updating. Also, there is zero sound barrier. It was nice to hear nature to fall asleep, but you can hear everything in general. Service: I would say our service opinion is mixed. We had some really great service, but then in some other instances, we had to ask multiple times for things before they were taken care of. The beach: the beach itself is beautiful and the walk across the street really isn’t a big deal. There was lots of space to spread out, and plenty of chairs. The alcohol at the beach bar is horrible, the service was so-so at that bar, and then the private section of beach for sunset at the Palms is right next to a public bar and vendor market That had music playing all of the time.
Stayed 4 nights in Dec 2023