As a guest of Hotel 10 Extended Stay, you'll find an outdoor pool and a vending machine. The front desk is open around the clock. Free self parking is available.
Smoking is allowed in designated areas at this New Orleans hotel.
There was no hand soap, no shelf in the shower to put shampoo etc., no phone, and the hair dryer didnât work. The staff was friendly but the amenities were sadly disappointing.
The entrance is not handicapped accessible, if I would have brought my electric scooter I wouldnât have been able to get up on the block to come up to even get in the door. They have a hand seat blocking the way to get in the doors if you have a medical device. They donât have an elevator to get to the second floor nor do they specify that they have a second floor and the only way to access it is walking up some stairs. They put me in a room on the first floor however I will not be able to open and close the door on my own. I will have to keep running to the office to have someone unlock my room very unprofessional. I told them I needed to work out in the morning at five in the morning. The gym should not be on the second floor, especially if you donât have an elevator for people to get up there. Itâs basically fine Handicap people arenât allowed to work out . The room wouldnât open. It took over 10 minutes to try to get the door to open. And I never received my $50 from the deposit. The woman at the front desk knew before she gave me the room that the card key wouldnât open the door and was rude about it. There was a hard time to even get my walker pass the front desk to even get to the room. They had to keep sending for housekeeping to unlock the door for me every time I had to leave the room.
Check in was rough due to an issue with the booking. Front desk handled it well but it was still annoying and time consuming. Room was okay. Shower water was too hot and wouldnât adjust. Comfortable bed and pillows. Unfortunately, on our last day there, we seen a roach. And itâs a lot of âstreet walkersâ in the area.
Room assigned looked used and uncleaned. Was assigned a different room after that. There was no shower curtain or partition in the bathroom and so water was all over the floor after taking bath.
I would give zero stars, not satisfied at all. We had no power and very uncomfortable trying to sleep without some type of air circulating. Couldn't shower unless you enjoyed cold showers, I couldn't warm my food and the fridge was not no longer keeping my items frozen in the freezer. I asked for a refund for a day because I woke up to no power. It was around 1 pm that I decided to book another hotel. Instead of giving a refund for the inconvenience I was told no and basically deal with it.
Happy Mardi Gras !!! The staff were very friendly , large and clean rooms. Great value and location. Breakfast was great. Tressa the manager was very accommodating. I will be back next year.