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Citadines Connect Fifth Avenue New York

3.5-star property
15 West 45th Street, New York, NY 1-855-887-0424
4.6 out of 5
Exceptional!
See all 8 travelocity Reviews

"This hotel is centrally located to almost everything in Manhattan. I walked a lot but whenever I needed a train, a station was only a few blocks away. ... " More

By a verified traveller on Wed 08 Nov 2023

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Hotel Description

3.5-star hotel near 5th Avenue

Heart of New York

Within a 10-minute walk of this Manhattan hotel, you'll find 5th Avenue and Rockefeller Center. Bryant Park and Times Square are also within half a mile (1 km).

Free breakfast

This hotel doesn't skimp on freebies - guests receive free on-the-go breakfast and free WiFi. Business travelers can take advantage of the 24-hour business center. Express check-in, express check-out, and dry cleaning are also on offer.

Premier Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
CA $442* Per night/room 2 May - 3 May

Premier Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premier Room with Two Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Citadines Connect Fifth Avenue New York ratings based on 8 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Citadines Connect Fifth Avenue New York

Everyone (3) Couples (2) Family (1)
5 out of 5

Posted by on 23 Feb. 2024

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Comment from Hotel Management

26 Feb. 2024 by Citadines Connect Team

Thank you for sharing your feedback with us. We always strive to provide the best service to our guests, and we are thrilled to hear you are satisfied with your stay. We look forward to seeing you again

5 out of 5
This hotel is centrally located to almost everything in Manhattan. I walked a lot but whenever I needed a train, a station was only a few blocks away. I never needed an Uber or taxi, even from the airport. The hotel is small but I never spent much time there except to sleep.

Posted by on 8 Nov. 2023

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Comment from Hotel Management

9 Nov. 2023 by Citadines Connect Team

Thank you for sharing your feedback with us. We always strive to provide the best service to our guests, and we are thrilled to hear you are satisfied with your stay. We look forward to seeing you again!

5 out of 5
The staff was outstanding, and the property was very clean and nice. The breakfast was better than described on the hotel site - very nice. Great location in NYC. Some elevator issues. We would definitely stay there again.

Posted by on 7 Nov. 2023

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Comment from Hotel Management

8 Nov. 2023 by Citadines Connect Team

Thank you for sharing your feedback with us. We always strive to provide the best service to our guests, and we are thrilled to hear you are satisfied with your stay. We look forward to seeing you again!

5 out of 5
Property was great the room ara a little small but it was comfy. Which check in was earlier.

Posted by on 4 Sep. 2023

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Comment from Hotel Management

4 Sep. 2023 by Citadines Connect Team

Thank you for sharing your feedback with us. We always strive to provide the best service to our guests, and we are thrilled to hear you are satisfied with your stay. We look forward to seeing you again!

4 out of 5

Posted by on 9 Aug. 2023

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Comment from Hotel Management

10 Aug. 2023 by Citadines Connect Team

Thank you for sharing your feedback with us. We always strive to provide the best service to our guests, and we are thrilled to hear you are satisfied with your stay. We look forward to seeing you again!

3 out of 5
Basic services and amenities. property in decent shape.

Posted by on 22 Feb. 2023

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Comment from Hotel Management

22 Feb. 2023 by Citadines Connect Team

Thank you for taking the time to write us a review. We look forward to seeing you again!

5 out of 5
The hotel was within walking distance from almost all the sites and shopping. Very clean and friendly staff.

Posted by on 1 Dec. 2021

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Comment from Hotel Management

2 Dec. 2021 by Front Desk

Hello, Thank you for sharing your feedback with us. It was a pleasure to have you at Citadines Connect Fifth Avenue.

5 out of 5
La ubicación es excelente, el personal muy atento y amable, la habitación algo pequeño pero bien limpios. Mi estancia solo fueron 5 días y quedan totalmente recomendado.

Posted by on 1 Jul. 2021

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Comment from Hotel Management

1 Jul. 2021 by Citadines Connect Team

Hello, thank you for your feedback. We hope to see you again soon.

About the Citadines Connect Fifth Avenue New York

Location 15 West 45th Street, New York, NY 10036

Property Features

WiFi is free in public spaces. You'll find a 24-hour business center on site. Free breakfast is available daily. Tour/ticket assistance, a vending machine, and multilingual staff are also featured at the business-friendly Citadines Connect Fifth Avenue New York. This 3.5-star New York hotel is smoke free.

  • 124 guestrooms or units
  • 22 levels
  • To-go breakfast (free)
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi , Internet access - wireless

Parking

Offsite parking discounted rates available

Transport

  • Train station: Grand Central - 42 St. Station (1.3 km / 0.8 mi)
  • Metro station: 5 Av Station (W. 42nd St.) (0.4 km / 0.2 mi)

Room Amenities

Citadines Connect Fifth Avenue New York offers 124 accommodations with safes and coffee/tea makers. Each accommodation is individually furnished and decorated. Beds feature down comforters. LED televisions come with premium cable channels. Bathrooms include shower/tub combinations, slippers, complimentary toiletries, and hair dryers. This New York hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Housekeeping is provided weekly.

  • LED television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Hypo-allergenic bedding
  • Down blanket
  • Shower and tub combination
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor

Food & Drink

Guests are served free on-the-go breakfast daily from 6:30 AM to 9:00 AM.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 11:00 AM

Special check-in instructions:

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 30.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 50 per accommodation, per night
  • Maximum 1 pets
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. Cashless payment methods are available for all transactions. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Ascott Cares (Ascott Limited).

  • No cribs (infant beds) available
  • Children stay free
  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • One child stays free
  • Debit cards
  • Staffed front desk
  • Children stay free 5
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Ascott Cares (Ascott Limited)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available through room service
  • gap period enforced between guest stays 48 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities onsite
  • Property follows sanitization practices of Bureau Veritas (3rd party expert - Global)
  • Mobile key entry is not available
  • Food service not has not been amended for enhanced safety

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 25.25 per accommodation, per night
  • A damage deposit of USD 200 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Express Hotel New York City Fifth Avenue
  • Hotel Central Fifth Ave
  • New York City Fifth Avenue Holiday Inn Express
  • Holiday Inn Express Fifth Avenue
  • Holiday Express New York City Fifth Avenue
  • Holiday Express Fifth Avenue
  • Hotel Central Fifth Ave New York
  • Central Fifth Ave New York
  • Central Fifth Ave
  • Citadines Connect Fifth Avenue New York Hotel
  • Citadines Connect Fifth Hotel
  • Citadines Connect Fifth
  • Holiday Inn Express New York City Fifth Ave Hotel New York City
  • Holiday Inn Express New York City Fifth Avenue
  • Citadines Connect Fifth Avenue New York Hotel
  • Citadines Connect Fifth Avenue New York New York
  • Citadines Connect Fifth Avenue New York Hotel New York

You should know

  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.