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4.3 out of 5

"The location of this hotel is fantastic. Theatres everywhere, even next door and across the street. Junior's right across the street. Within walking d ... " More

By a verified traveller on Wed 28 Feb 2024

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Hotel Description

Family-friendly 3.5-star hotel near Times Square

Heart of New York

A stay at this Manhattan hotel places you steps from Ambassador Theatre and within a 5-minute walk of Times Square. Rockefeller Center and Radio City Music Hall are also within half a mile (1 km).

Business services

This hotel features a restaurant, free WiFi in public areas, and a snack bar/deli. Traveling on business? Take advantage of the 28 conference rooms, 24-hour business center, and express check-out. There's a computer station and multilingual staff can provide around-the-clock assistance.

Standard Room

Bed Count 1 Twin Bed Maximum Occupancy 2 Max
CA $205* Per night/room 7 Apr. - 8 Apr.

Standard Room, 2 Double Beds, City View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Non Smoking (Communications Accessible)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premium Room

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Crowne Plaza Times Square Manhattan, an IHG Hotel ratings based on 45 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Crowne Plaza Times Square Manhattan, an IHG Hotel

Everyone (25) Couples (3) Family (13)
5 out of 5
The location of this hotel is fantastic. Theatres everywhere, even next door and across the street. Junior's right across the street. Within walking distance to many sights and museums, including MoMa, 5th avenue, Rockefeller Plaza, Time's Square and more. Our room was large. We had a bit of a problem with it being too warm, and wished for a refrigerator. The shower was not warm enough and the sink water was scalding. You could not mixed hot and cold water to create warm, so you either burned or froze. Otherwise, the bed was very comfortable, there was a in-room coffee and a desk and separate chair. I requested a chaise for my sleeping needs, and after two requests, one was provided. It's a very nice hotel, friendly staff, and best of all the location.

Posted by on 28 Feb. 2024

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Comment from Hotel Management

2 Mar. 2024 by JVA

Good dayThank you for contacting Crowne Plaza Times Square New York.Thank you for your positive review.Feel free to let us know if there is anything else we may assist you with.Kind regards,JohanCrowne Plaza Times Square New York Reservations Team

5 out of 5
Great location.

Posted by on 27 Feb. 2024

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Comment from Hotel Management

2 Mar. 2024 by JVA

Good dayThank you for contacting Crowne Plaza Times Square New York.Thank you for your positive review.Feel free to let us know if there is anything else we may assist you with.Kind regards,JohanCrowne Plaza Times Square New York Reservations Team

5 out of 5
Convenient to Broadway shows and easy to get to.

Posted by on 26 Jan. 2024

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Comment from Hotel Management

27 Jan. 2024 by JVA

Good dayThank you for contacting Crowne Plaza Times Square New York.Thank you for your positive review.Feel free to let us know if there is anything else we may assist you with.Kind regards,JohanCrowne Plaza Times Square New York Reservations Team

1 out of 5

Posted by on 8 Jan. 2024

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4 out of 5
The hot water in the shower stopped after 2 minutes which did not give me enough time to take a complete hot shower.

Posted by on 1 Jan. 2024

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4 out of 5
Very surprised there wasn't a refrigerator in the room. Also think they should have complimentary coffee. Room was clean, and hotel is very close to just about everything.

Posted by on 15 Dec. 2023

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1 out of 5
Check in system was down. Waited 2.5 hours to check in and missed my show. Want my money back

Posted by on 29 Nov. 2023

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4 out of 5
Ok but working in hall

Posted by on 23 Nov. 2023

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5 out of 5
Victoria (front desk) was sincerely a gem! She was so kind, friendly & thoughtful. After arriving on an overnight flight, we were exhausted & she had us laughing with some great stories & excellent customer service - absolutely refreshing!

Posted by on 19 Nov. 2023

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Comment from Hotel Management

19 Nov. 2023 by JVA

Good dayThank you for contacting Crowne Plaza Times Square New York.Thank you for your positive review.Feel free to let us know if there is anything else we may assist you with.Kind regards,JohanCrowne Plaza Times Square New York Reservations Team

4 out of 5
Great check-in

Posted by on 25 Oct. 2023

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About the Crowne Plaza Times Square Manhattan, an IHG Hotel

Location 1605 Broadway At 49th St, New York, NY 10019

Property Features

Along with a restaurant, there's a snack bar/deli on site. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and 28 meeting rooms. Event space at this hotel measures 25000 square feet (2323 square meters) and includes conference space. The family-friendly Crowne Plaza Times Square Manhattan, an IHG Hotel also features multilingual staff, express check-out, and a front-desk safe. This 3.5-star New York hotel is smoke free.

  • 1 building
  • 795 guestrooms or units
  • 46 levels
  • 25000 sq ft of conference space
  • 2323 sq m of conference space
  • Built in 1989
  • Deli
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Dining venue

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Train station: Grand Central - 42 St. Station (1.3 km / 0.8 mi)
  • Metro station: 49th St. Station (0.1 km / 0.1 mi)

Room Amenities

Crowne Plaza Times Square Manhattan, an IHG Hotel offers 795 accommodations with MP3 docking stations and laptop-compatible safes. Pillowtop beds feature down comforters and premium bedding. 46-inch flat-screen televisions come with premium cable channels, video-game consoles, and pay movies. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers. This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • MP3 dock
  • In-room dining
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Cribs (free)
  • Housekeeping (daily)
  • Gaming console
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available
  • Desk chair

Food & Drink

For a fee, guests can enjoy to-go breakfast daily from 6:00 AM to 1:00 PM.

Broadway 49 - Onsite restaurant.

Room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 17 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 30.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 50 per pet, per stay, plus a deposit of USD 350 per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 40 lbs per pet)
  • Service animals are exempt from fees

Policies

Late check-out requests are honored based upon availability and subject to additional fees.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 21 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

  • Children stay free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • One child stays free
  • Debit cards
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Security system
  • LGBTQIA friendly
  • Children stay free 17
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available through room service
  • No gap period between guest stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of SafeStay (AHLA - USA)

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 75.00 per day
  • Resort fee: USD 40.16 per accommodation, per night

The resort fee includes:

  • Additional inclusions
  • In-room coffee
  • In-room safe
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 10–30 for adults, and USD 10–30 for children
  • Pet deposit: USD 350 per stay
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • An in-room refrigerator is available for an additional fee
  • Rollaway bed fee: USD 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Crowne Plaza Hotel Times Square Manhattan
  • Crowne Plaza Times Square Manhattan
  • Times Square Manhattan Crowne Plaza
  • Crowne Plaza Hotel Manhattan
  • Crowne Plaza New York City
  • Crowne Plaza Times Square Manhattan Hotel New York City
  • Crowne Plaza Times Square Manhattan Hotel

You should know

  • One child 17 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.