4.1 out of 5

"The hotel was a perfect location for seeing broadway and Times Square . However the pillows are very thick and they don't have any choice of pillows. ... " More

By a verified traveller on Mon 13 Aug 2018

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Hotel Description

Family-friendly 4-star hotel near Walter Kerr Theatre

Central New York getaway

With a stay at this Midtown hotel, you'll be steps from Walter Kerr Theatre and Ambassador Theatre. Duffy Square and Palace Theatre are also within 6 miles (10 km).

Business services

This hotel features an indoor pool, a health club, and a restaurant. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. There's a bar/lounge on site, and a 24-hour front desk and concierge services are also provided.

Free WiFi, MP3 docks

In addition to flat-screen TVs with cable channels, the 795 guestrooms offer free WiFi and MP3 docks. Premium bedding, coffee/tea makers, and free weekday newspapers are also available.

Traditional Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
C$127 per night

Junior Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Double Beds, Non Smoking, City View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 2 Double Beds, Non Smoking, View (Times Square View)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 King Bed, View (Times Square View)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Crowne Plaza Times Square Manhattan ratings based on 155 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Crowne Plaza Times Square Manhattan

Everyone (62) Family (3)
5 out of 5
Great place to stay, in the middle of everything. The staff was amazing, very accommodating. Can't wait to go back

Posted by on 17 Feb. 2019

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5 out of 5
Stayed in room 27 on the 46th floor, king bed, breathtaking view both day and night of Broadway street, very comfortable bed, huge 2 person bath, TV in bathroom mirror, a very luceriousroom fantastic location

Posted by on 6 Feb. 2019

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4 out of 5
Had difficulty using the check out feature on the TV.

Posted by on 31 Jan. 2019

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5 out of 5
Great, clean hotel right in Time Square! Only issue was room was to warm at night for my liking but overall great room

Posted by on 23 Jan. 2019

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1 out of 5
This hotel was disgraceful and not at all as advertised. Room was extremely draft and cold. Heat did not work. Faucets dripped al night. Furniture was old and damaged. Mold on bathroom ceiling.

Posted by , from Santa Fe, NM on 20 Jan. 2019

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4 out of 5
It was a nice hotel but disappointed that there was no fridge in the room.

Posted by on 26 Dec. 2018

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5 out of 5
Clean, close to everything. Nice staff, good view.

Posted by on 19 Dec. 2018

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2 out of 5
We have stayed here many times while in NYC, so we were very disappointed with this stay. The desk staff was great and pleasant but when we got there, the computers were down and we had to store our luggage to wait til we could check in. The room was extremely hot. The toilet paper roll on our first night was already opened and partial used. After sight seeing on Friday, we returned to the room to find only one bath towel and no wash clothes. We called the desk to get them and they were apologetic. It only took about 15 minutes to get them. So, we went out on Saturday to see the sights and came back to no wash clothes or hand towels again. I also went to get ice to fix a glass of water and there were no cups at all. It took about 20 minutes to receive things by which time my ice had melted and it was another trip to the ice room where i noticed a dirty stained pillow on top of the soda machine. I really dont know what has happened at the Crowne plaza for things to be so substandard for them. It is very upsetting to have to pay $30+ dollars in service fees to have gotten no service. I think in the future we will seek else where to stay and encourage friends to as well. I hate it because it is so centrally located. I guess it is back to Novotel.

Posted by on 10 Dec. 2018

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2 out of 5
Upon entering the room there was an overwhelming smell of syrup and mold. There was trash under the bed and desk. In between both beds there was a huge brown stain and upon further inspection mold behind one of the beds on the wall!

Posted by on 5 Dec. 2018

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5 out of 5
Great hotel friendly staff nice rooms clean and elegant

Posted by , from Owosso, Michigan on 16 Nov. 2018

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About the Crowne Plaza Times Square Manhattan

Location 1605 Broadway At 49th St, New York, NY 10019

Property Features

Crowne Plaza Times Square Manhattan offers its guests an indoor pool and a health club. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Tour/ticket assistance, multilingual staff, and gift shops/newsstands are also featured at the family-friendly Crowne Plaza Times Square Manhattan. For a fee, parking is available. This 4-star New York hotel is smoke free.

  • 795 guestrooms or units
  • 46 levels
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: New York, NY (LGA-LaGuardia) (15.5 km / 9.7 mi)
  • Train station: New York W 32nd St. Station (1.7 km / 1 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Crowne Plaza Times Square Manhattan offers 795 air-conditioned accommodations with MP3 docking stations and laptop-compatible safes. Beds feature premium bedding. 46-inch flat-screen televisions come with premium cable channels, video-game consoles, and pay movies. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • MP3 dock
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Luxury bedding
  • Cribs (free)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Gaming console
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 11:30 AM.

Brasserie 1605 - This restaurant serves breakfast, brunch, and lunch. A children's menu is available.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is 21

Special check-in instructions:

This property will place a USD 75 per day credit card authorization or debit card charge at check-in as a security deposit. For more details, please contact the property using the information on the reservation confirmation received after booking.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Free cribs (infant beds)!

Pets

  • Pets: USD 50 per pet, per stay, plus a deposit of USD 350 per stay
  • Only dogs are allowed
  • Maximum 1 per room (weight limit: 20 lb)

Policies

Guests must contact this hotel in advance to reserve a rollaway bed. Contact the office using the information on the reservation confirmation received after booking.

Late check-out requests are honored based upon availability and subject to additional fees. For more details, please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 75.00 per day
  • Resort fee: USD 34.43 per accommodation, per night

The resort fee includes:

  • Pool access
  • Health club access
  • Fitness center access
  • Nearby fitness center access
  • Internet access
  • Phone calls
  • Additional inclusions

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 32.00 and USD 32.00 for adults, USD 32.00 and USD 32.00 for children (approximately)
  • Valet parking fee: USD 70.00 per day
  • Pet deposit: USD 350 per stay
  • Pet fee: USD 50 per pet, per stay
  • Refrigerator fee: USD 30 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.