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124 on Queen Hotel & Spa

4.0 star property
4-star spa hotel near Niagara River Gorge

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Photo gallery for 124 on Queen Hotel & Spa

Front of property
2 restaurants, breakfast served
Signature Premium King
2 restaurants, breakfast served
Indoor spa tub

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Air conditioning
  • Gym
  • Breakfast available
  • Business services

Explore the area

View in a map
124 Queen Street, PO Box 131, Niagara-on-the-Lake, ON, L0S 1J0
  • Place, Niagara River Gorge
    ‪1 min walk‬
  • Place, Royal George Theatre
    ‪1 min walk‬
  • Place, Shaw Festival Theatre
    ‪10 min walk‬
  • Airport, Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪48 min drive‬

Room options

View all photos for Deluxe Room (Adjacent to the Main Building & Stairs Only)

Pillowtop beds, in-room safe, desk, laptop workspace

Deluxe Room (Adjacent to the Main Building & Stairs Only)

9.4 out of 10
Exceptional
(52 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room (Adjacent to the Main Building & Stairs Only)

Premium Room (Adjacent to the Main Building & Stairs Only)

Premium Room (Adjacent to the Main Building & Stairs Only)

9.8 out of 10
Exceptional
(20 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite (Adjacent to the Main Building & Stairs Only)

Studio Suite (Adjacent to the Main Building & Stairs Only)

Studio Suite (Adjacent to the Main Building & Stairs Only)

  • 45 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Villa, 2 Bedrooms

Pillowtop beds, in-room safe, desk, laptop workspace

Villa, 2 Bedrooms

  • 93 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite (Adjacent to the Main Building & Stairs Only)

Suite (Adjacent to the Main Building & Stairs Only)

Suite (Adjacent to the Main Building & Stairs Only)

  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Double Queen (Adjacent to the Main Building & Stairs Only)

Double Queen (Adjacent to the Main Building & Stairs Only)

Double Queen (Adjacent to the Main Building & Stairs Only)

9.0 out of 10
Wonderful
(14 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Double King (Adjacent to the Main Building & Stairs Only)

Double King (Adjacent to the Main Building & Stairs Only)

Double King (Adjacent to the Main Building & Stairs Only)

10.0 out of 10
Exceptional
(4 reviews)
  • 38 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Villa, 1 Bedroom (Queen Bed)

Villa, 1 Bedroom (Queen Bed)

Villa, 1 Bedroom (Queen Bed)

  • 82 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Villa, 2 Bedrooms

Coffee/tea maker

Villa, 2 Bedrooms

  • 93 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Signature Double Queen

Signature Double Queen

Signature Double Queen

9.8 out of 10
Exceptional
(27 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Signature Premium King

Signature Premium King

Signature Premium King

10.0 out of 10
Exceptional
(27 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Deluxe King

Pillowtop beds, in-room safe, desk, laptop workspace

Signature Deluxe King

10.0 out of 10
Exceptional
(31 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Deluxe King Accessible

Signature Deluxe King Accessible

Signature Deluxe King Accessible

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Wellness Suite with Patio

Signature Wellness Suite with Patio

Signature Wellness Suite with Patio

  • Sleeps 2
  • 1 King Bed

About the area

Niagara-on-the-Lake

Heart of Niagara-on-the-Lake.Within a 10-minute walk of this Old Town Historic District hotel, you'll find Niagara River Gorge and Lake Ontario. Also, Shaw Festival Theatre is within half a mile (1 km) and Fort George National Historic Site is within 2 miles (3 km).

What's nearby

  • Niagara River Gorge - 1 min walk - 0.0 km
  • Royal George Theatre - 1 min walk - 0.0 km
  • Museum of the Paranormal - 2 min walk - 0.2 km
  • Niagara-on-the-Lake Golf Club - 5 min walk - 0.5 km
  • Shaw Festival Theatre - 10 min walk - 0.9 km

Getting around

  • Niagara Falls, ON (XLV-Niagara Falls Train Station) - 22 min drive
  • Niagara Falls, NY (IAG-Niagara Falls Intl.) - 34 min drive

Restaurants

  • ‪11Th Post On Queen - ‬1 min walk
  • ‪Tim Hortons - ‬14 min walk
  • ‪Two Sisters Vineyards - ‬4 min drive
  • ‪Starbucks - ‬2 min walk
  • ‪Peller Estates Winery - ‬4 min drive

About this property

124 on Queen Hotel & Spa

4-star spa hotel near Niagara River Gorge
124 on Queen Hotel & Spa offers its guests a full-service spa and a 24-hour fitness center. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge.

There are 3 meeting rooms available. Spa services, tour/ticket assistance, and concierge services are also featured at 124 on Queen Hotel & Spa.

This 4-star Niagara-on-the-Lake hotel is smoke free.

  • 72 guestrooms or units
  • 7 buildings
  • 2 dining venues
  • Built in 2011
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
124 on Queen Hotel & Spa offers 72 air-conditioned accommodations with safes and complimentary bottled water. Beds feature pillowtop mattresses. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is provided on request.

Spa at 124 has couples treatment room(s). Services include hot stone massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including reflexology.

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Property amenities

Parking and transportation

  • Electric car charging station on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 10:00 AM for a fee: CAD 20 to 30 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • 24-hour gym
  • Full-service spa

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Elevator (40 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • Flat-screen TV

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: CAD 30 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Concierge service
  • Fitness center access
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Parking
  • Shuttle service
  • WiFi access (may be limited)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 20 to 30 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

124 Queen Hotel Niagara-on-the-Lake
124 Queen Hotel
124 Queen Niagara-on-the-Lake
124 on Queen Hotel & Spa Hotel
124 on Queen Hotel & Spa Niagara-on-the-Lake
124 on Queen Hotel & Spa Hotel Niagara-on-the-Lake

124 on Queen Hotel & Spa Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 821 out of 1004 reviews
Rating 8 - Good. 115 out of 1004 reviews
Rating 6 - Okay. 43 out of 1004 reviews
Rating 4 - Poor. 19 out of 1004 reviews
Rating 2 - Terrible. 6 out of 1004 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful staff and rooms. Right in the heart of town.
Stayed 2 nights in Oct 2025

2/10 Terrible

Xiaoqun

The ho
Stayed 2 nights in Oct 2025

6/10 Okay

Brian

Travelled with family
Liked: Staff & service
Everything was OK. I didn't like being in a separate building. The room was average. The buildings seemed a bit tired looking. Our dinner at NOTL was excellent.
Stayed 1 night in Oct 2025

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pristine. Very cute.
Stayed 1 night in Oct 2025

10/10 Excellent

Larry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient underground parking, daily room service. Wonderful “Zen” garden area with comfortable seating and gas fire tables - this area was very quiet and relaxing. Room was comfortably appointed, bed was very comfortable. Hotel was in the centre of Niagara on the Lake, could walk to everything: dining, shopping and staff at hotel were amazing! Loved our complimentary bottle of wine, Thank you!
Stayed 3 nights in Oct 2025

10/10 Excellent

ROSEMARY

Stayed 1 night in Oct 2025

10/10 Excellent

Domenic

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Chantel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

8/10 Good

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, beautiful room, perfect location and parking included. Minor issues with room like a broken utility closet lock and the candle remote not working. The hydrotherapy room was disappointing: broken features on the sensory shower, no body scrub available, jaccuzi water spouts were rusted. Not worth the $95 cost. I wish the hotel had room servive or breakfast options all week. The NOTL restaurant was excellent. Best Burger ever. Beautiful spot to dine. The zen garden out back was tranquil and quiet. Lovely spot to relax.
Stayed 2 nights in Oct 2025

10/10 Excellent

John, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Cadeene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
///
Stayed 1 night in Oct 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel in the heart of Niagara on the Lake. Friendly staff
Stayed 1 night in Oct 2025

10/10 Excellent

ronald

Stayed 2 nights in Oct 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
Stayed 1 night in Jun 2025

10/10 Excellent

Jackson

Stayed 1 night in Oct 2025

10/10 Excellent

adnan

Travelled with family
Liked: Cleanliness, amenities
Very clean property, conveniently located.
Stayed 1 night in Oct 2025

10/10 Excellent

Giuseppe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at the 124 on Queen Hotel & Spa was simply outstanding, exceeding our expectations in every way. The staff at the front desk were exceptionally welcoming and efficient, making our check-in seamless and pleasant. Our room, a deluxe suite, was spacious, impeccably clean, and beautifully appointed with minimalist decor and high-quality furnishings. The bed was remarkably comfortable, and the provided toiletries and linens were luxurious
Stayed 2 nights in Jul 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

4/10 Poor

Michelle L, Fairport

Travelled with group
Liked: Cleanliness
Disliked: Staff & service
This property is made up of 4 separate buildings with a variety of entrances which can be confusing. While they have an elevator, it is not handicap friendly. The ambience of this place is cold corprate gray. I found the staff to be exceedingly unprofessional & quietly rude. Ive been visiting this charming town for 30 years. I will never stay here again. Nearly all hotel/spas in this town allow guests to use the pool & jacuzzi gratis. This place charges $100. unless you book a treatment. The parking entrance is on a diffetent street. No coffee maker, espresso only. That said, they do have extremely comfortable mattresses & pillows. I found this placecto be a 5 out of 10 & definitely not in keeping with the "charm" of the entire town.
Stayed 2 nights in Oct 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

kim

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful rooms.
Stayed 1 night in Oct 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

4/10 Poor

Olena

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
We have been visiting Niagara on the Lake since 2015 and stayed at 124 on Queen multiple times. This time around, we were sad to conclude that it has become a victim of its own success. We booked a suite for one night which amounted to over $750 including taxes and fees. The hotel was clearly understaffed, and the staff were not empowered to make effective decisions to make our experience better. There was a lineup of 15 minutes long at check in. We could not make use of the rental bikes because another patron walked away with the key, and the staff opted to chase after them instead of simply cutting the cheap wire lock to accommodate our limited time in town. They said they would text when the room was ready (they didn’t) and when the bike lock key would be found (they didn’t). The housekeeping came knocking on the door in the morning because, of course, the reception hadn’t told them that we had arranged for a late checkout. There was no knife in the kitchen, no cork screw and no kettle - and we didn’t feel like asking for those because of the lineups and staffing issues. I don’t think we’ll be returning to the property where a guest feels like another body to be housed with no regard to their preferences or quality of experience.
Stayed 1 night in Oct 2025

10/10 Excellent

Kamil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome place to stay while in NotL. Perfect location, very comfortable & clean. Love that there are EV chargers available. More eco-friendly bath products would be good. Otherwise, no complaints and would stay again.
Stayed 2 nights in Oct 2025

8/10 Good

Jennifer

Stayed 1 night in Oct 2025