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 Niagara-on-the-Lake •1 Room
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Top Hotel New to travelocity

The Charles Hotel

4-star property
209 Queen St, Niagara-on-the-Lake, ON 1-855-887-0424
5.0 out of 5
Exceptional!
See all 3 travelocity Reviews

"Absolutely loved the Charles Inn! The room was so pretty and when we arrived they had beautiful jazz music playing in our room. Bed was very comfortab ... " More

By a verified traveller on Sat 07 Oct 2023

Points Of Interest

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Hotel Description

4-star boutique inn near Niagara River Gorge

Old Town Historic District stay

At this Old Town Historic District inn, you'll be within a 5-minute walk of Niagara River Gorge and Royal George Theatre. Niagara-on-the-Lake Golf Club and Lake Ontario are also within half a mile (1 km).

Restaurant, bar/lounge

A restaurant and a bar/lounge are featured at this inn. Guests will appreciate free perks like free self parking and WiFi in public areas. A terrace and a garden are also provided.

Basic Room, 1 Double Bed, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max
CA $195* Per night/room 28 Apr. - 29 Apr.

Deluxe Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Premium Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

The Charles Hotel ratings based on 3 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for The Charles Hotel

Everyone (2) Couples (1)
5 out of 5
Highly recommend.

Posted by , from ORCHARD PARK on 14 Oct. 2023

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5 out of 5
Absolutely loved the Charles Inn! The room was so pretty and when we arrived they had beautiful jazz music playing in our room. Bed was very comfortable and the shower was amazing. It is a great location in the heart of NOTL close to everything. When we checked in we were given fresh chocolate chip cookies which were delicious. We will definitely stay here again! Thank you!

Posted by on 7 Oct. 2023

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5 out of 5
This hotel is very nice to stay at and is part of the NOTL experience!

Posted by , from PARIS on 8 Dec. 2022

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About the The Charles Hotel

Location 209 Queen St, Niagara-on-the-Lake, ON L0S 1J0

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The boutique The Charles Hotel also features a terrace and a garden. Self parking is free. This 4-star Niagara-on-the-Lake inn is smoke free.

  • 12 guestrooms or units
  • Built in 1832
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Terrace
  • Garden
  • No smoking on site
  • Bar or lounge
  • Dining venue

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

The Charles Hotel offers 12 air-conditioned accommodations with iPod docking stations and coffee/tea makers. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets and down comforters. Televisions come with cable channels. Bathrooms include designer toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • IPod dock
  • In-room dining
  • Television
  • Cable channels
  • Coffee maker
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Down blanket
  • Housekeeping (daily)
  • Hair dryer
  • Designer toiletries
  • Iron and ironing board
  • Air conditioning
  • Unique furnishings
  • Unique decor

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 8:00 AM to 10:30 AM.

HobNob Restaurant - Overlooking the golf course and garden, this fine-dining restaurant specializes in French cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). Reservations are required.

Room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21
  • Check-in time ends at 11:30 PM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. Contactless check-in and contactless check-out are available.

  • No elevators
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitization practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 25 for adults and CAD 18 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Charles Inn Niagara-on-the-Lake
  • Charles Niagara-on-the-Lake
  • Charles Hotel Niagara-on-the-Lake
  • The Charles Hotel Inn
  • The Charles Hotel Niagara-on-the-Lake
  • The Charles Hotel Inn Niagara-on-the-Lake
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Most Popular

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.