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Hotel Downstreet, an Ascend Collection Hotel

Property class: 3
3-star hotel perfect for exploring North Adams

Choose dates to view prices

Photo gallery for Hotel Downstreet, an Ascend Collection Hotel

Room, 1 King Bed, Accessible, Non Smoking (Transfer Shower)
Lobby
Exterior
Indoor pool, open 6:00 AM to 10 PM, sun loungers
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
40 Main St, North Adams, MA, 01247
  • Place, Western Gateway Heritage State Park
    ‪2 min walk‬
  • Place, Massachusetts Museum of Contemporary Art
    ‪3 min walk‬
  • Place, North Adams Center
    ‪3 min walk‬
  • Airport, Pittsfield, MA (PSF-Pittsfield Municipal)
    ‪48 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Accessible Tub)

Room, 1 King Bed, Accessible, Non Smoking (Accessible Tub)

Room, 1 King Bed, Accessible, Non Smoking (Accessible Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Mountain View

Standard Room, 2 Queen Beds, Non Smoking, Mountain View

Standard Room, 2 Queen Beds, Non Smoking, Mountain View

9.0 out of 10
Wonderful
(21 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Mountain View (Top Floor)

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking, Mountain View (Top Floor)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(10 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking (Top Floor)

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking (Top Floor)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Transfer Shower)

Room, 1 King Bed, Accessible, Non Smoking (Transfer Shower)

Room, 1 King Bed, Accessible, Non Smoking (Transfer Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Room, 2 Queen Beds, Accessible, Non Smoking

Room, 2 Queen Beds, Accessible, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Accessible Tub)

Room, 2 Queen Beds, Accessible, Non Smoking (Accessible Tub)

Room, 2 Queen Beds, Accessible, Non Smoking (Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

About the area

North Adams

City center stay.With a stay at this North Adams hotel, you'll be steps from MCLA Gallery 51 and North Adams City Hall. North Adams Center and Western Gateway Heritage State Park are also within half a mile (1 km).

What's nearby

  • Western Gateway Heritage State Park - 2 min walk - 0.2 km
  • Massachusetts Museum of Contemporary Art - 3 min walk - 0.3 km
  • North Adams Center - 3 min walk - 0.3 km
  • Studio 21 South - 5 min walk - 0.5 km
  • North Adams Public Library - 5 min walk - 0.5 km

Getting around

  • Pittsfield Station - 31 min drive
  • Pittsfield, MA (PSF-Pittsfield Municipal) - 46 min drive

Restaurants

  • ‪Cumberland Farms - ‬11 min walk
  • ‪Dunkin' - ‬8 min walk
  • ‪Papa Gino's - ‬2 min walk
  • ‪Domino's Pizza - ‬10 min walk
  • ‪McDonald's - ‬8 min walk

About this property

Hotel Downstreet, an Ascend Collection Hotel

3-star hotel perfect for exploring North Adams
Hotel Downstreet, an Ascend Collection Hotel offers its guests an indoor pool, a hot tub, and a 24-hour fitness center. Public spaces have free WiFi. There are 2 meeting rooms available. The business-friendly Hotel Downstreet, an Ascend Collection Hotel also features a vending machine, laundry facilities, and express check-out. Self parking is free. You'll have access to the indoor pool at a partner property.

This 3-star North Adams hotel is smoke free.

  • 1 building
  • 90 guestrooms or units
  • 7 levels
  • Poolside lounge chairs
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Water dispenser
Hotel Downstreet, an Ascend Collection Hotel offers 90 accommodations with coffee/tea makers and hair dryers. 55-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided on request.

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Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • Indoor pool (guest access)
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Smooth flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Entertainment

  • 55-inch flat-screen TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 40.00 per pet, per day
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15 per stay.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 40.00 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
Tax ID - C0010322090
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. The tax ID number is C0010322090. This property accepts Visa, Mastercard, American Express, Discover, JCB International, and Carte Blanche. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property uses eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Pool access available from 6:00 AM to 10 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Berkshires
Holiday Inn Berkshires Hotel
Holiday Inn Berkshires Hotel North Adams
Holiday Inn Berkshires North Adams
Holiday Inn North Adams
North Adams Holiday Inn

Frequently asked questions

How close is Hotel Downstreet, an Ascend Collection Hotel to the airport?

Hotel Downstreet, an Ascend Collection Hotel is 26.1 mi (46-min drive) away from the Pittsfield, MA (PSF-Pittsfield Municipal) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Downstreet, an Ascend Collection Hotel?

As of Apr 10, 2026, prices found for a 1-night stay for 2 adults at Hotel Downstreet, an Ascend Collection Hotel on May 10, 2026 start from CA $176, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Downstreet, an Ascend Collection Hotel have an airport shuttle?

Airport shuttle services are not available at Hotel Downstreet, an Ascend Collection Hotel.

How close is Hotel Downstreet, an Ascend Collection Hotel to the beach?

This hotel is 1.9 mi (6-min drive) from Campers Beach.

Does Hotel Downstreet, an Ascend Collection Hotel offer free breakfast?

Hotel Downstreet, an Ascend Collection Hotel does not offer free breakfast.

Is there a casino at Hotel Downstreet, an Ascend Collection Hotel?

No, there is no casino at this hotel.

What time is check-in at Hotel Downstreet, an Ascend Collection Hotel?

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM. A fee applies for early check-in.

Is there free parking at Hotel Downstreet, an Ascend Collection Hotel?

This hotel offers free self parking.

Does Hotel Downstreet, an Ascend Collection Hotel have a pool?

Hotel Downstreet, an Ascend Collection Hotel features an indoor pool. Guests can enjoy pool access from 6:00 AM to 10 PM.

Does Hotel Downstreet, an Ascend Collection Hotel have a spa?

There are no spa services available at this hotel.

How close is Hotel Downstreet, an Ascend Collection Hotel to downtown North Adams?

Hotel Downstreet, an Ascend Collection Hotel is 0.2 mi away from North Adams.

Hotel Downstreet, an Ascend Collection Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 556 out of 1001 reviews
Rating 8 - Good. 314 out of 1001 reviews
Rating 6 - Okay. 85 out of 1001 reviews
Rating 4 - Poor. 31 out of 1001 reviews
Rating 2 - Terrible. 15 out of 1001 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Kimberly

Stayed 3 nights in Jan 2026

8/10 Good

Nathaniel

Business traveller, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Staff were good and the room was clean. Bed is comfortable and room is fairly large. Couch is uncomfortable for prolonged sitting. Not having a cafe/restaurant open Tuesdays and Wednesdays or any breakfast bar is a bit inconvenient but there are other local options. Site location makes for some traffic noise in the room. But is a good value, at least at this time of year (winter after the holidays).
Stayed 2 nights in Jan 2026

10/10 Excellent

Scherie, Manteca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2026

10/10 Excellent

Sarah

Stayed 2 nights in Jan 2026

8/10 Good

Shih Wen

Stayed 2 nights in Dec 2025

10/10 Excellent

Jason

Stayed 1 night in Dec 2025

10/10 Excellent

Marianne, Cheshire

Travelled with family, Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
friendly accommodating staff
Stayed 2 nights in Dec 2025

8/10 Good

Alexis

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff and great location. The room was clean and spacious and had a beautiful view of the mountains and downtown area. Some aspects were a little outdated and the walls were thin (especially being right by the elevator) but overall a charming hotel that I would stay at again!
View from room
Stayed 1 night in Dec 2025

6/10 Okay

Sheila

Travelled with family
Liked: Cleanliness, staff & service, amenities
The front desk staff was very helpful. However, we lost heat in our room beginning at 11 pm on an extremely cold niight. It did not return by the time we checked out.
Stayed 1 night in Dec 2025

10/10 Excellent

Peter, Columbia

Stayed 1 night in Dec 2025

10/10 Excellent

Susan

Liked: Cleanliness, amenities, property conditions & facilities
Courteous staff
Stayed 1 night in Dec 2025

10/10 Excellent

Barbara

Stayed 1 night in Dec 2025

10/10 Excellent

Derek

Travelled with group
Liked: Amenities
Clean room, friendly staff.
Stayed 2 nights in Dec 2025

10/10 Excellent

Scott

Updated clean rooms nice hotel, nice restaurant and bar
Stayed 1 night in Dec 2025

8/10 Good

Tracy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Check in was quick and easy, staff was friendly, room was clean. I love the galleries in the lobby!
View
View
Gallery
Gallery
Stayed 3 nights in Nov 2025

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hot tub was relaxing. Parking was easy. Restaurant within walking distance. If you forget anything dollar general close.
Stayed 1 night in Nov 2025

10/10 Excellent

Scott

Stayed 2 nights in Dec 2025

8/10 Good

Richard

Stayed 2 nights in Dec 2025

4/10 Poor

Anita

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff down stairs was fine. Furniture in room was a mess, heat and cold air kept swapping all night, Sheets were terrible quality. Hot tub was great.
Stayed 2 nights in Nov 2025

10/10 Excellent

Eric D

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I don’t have a single complaint about this hotel! Everything was perfect! Staff was great, parking was easy, everything was clean! My family and I will definitely be staying here again in the future!
Stayed 3 nights in Dec 2025

10/10 Excellent

Peter

Liked: Cleanliness, amenities, property conditions & facilities
Perfect
Stayed 2 nights in Sep 2025

2/10 Terrible

Paul, Stoneham

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Let the booker beware. I booked an accessible room through Expedia. The room I got was not accessible. I spoke to the front desk, and they said that was Expedia‘s fault. They said the room was hearing accessible. They said they did not have a handicapped accessible room available. Makes no sense. Clearly someone who selected an accessible most likely assumed the room would be handicapped accessible.
Stayed 1 night in Nov 2025

10/10 Excellent

Krysten

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, nice staff, lovely rooms, awesome location.
Stayed 1 night in Nov 2025

10/10 Excellent

Paul, Stoneham

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and updated
Stayed 1 night in Nov 2025

6/10 Okay

Nathaniel

Business traveller, Travelled with partner
Liked: Property conditions & facilities
The front desk staff, checking in, was friendly and it went smoothly. The room had some minor cleanliness issues. The check-out staff, while not rude, was very "ho-hum" in personality. The biggest drawback is there is no breakfast option in the hotel for Tuesday and Wednesday mornings so you have to go out to get anything more than a granola bar.
Stayed 1 night in Nov 2025