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Courtyard by Marriott Norwich

3.0 star property
Hotel with free parking, near Norwichtown Mall

Choose dates to view prices

Photo gallery for Courtyard by Marriott Norwich

Pool
Property amenity
Property amenity
Breakfast and dinner served
View from property

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast available
  • Gym
  • Free WiFi
  • Air conditioning
  • Laundry

Explore the area

View in a map
181 W Town St, Norwich, CT, 06360
  • Place, William W. Backus Hospital
    ‪2 min drive‬
  • Place, Mohegan Sun Casino
    ‪9 min drive‬
  • Place, Mohegan Sun Arena
    ‪9 min drive‬
  • Airport, New London, CT (GON-Groton - New London)
    ‪28 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(48 reviews)
  • 22 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(28 reviews)
  • 22 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, laptop workspace, blackout drapes

Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Living area

Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Hearing Accessible)

Hypo-allergenic bedding, laptop workspace, blackout drapes

Room, 1 King Bed, Non Smoking (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

Hypo-allergenic bedding, laptop workspace, blackout drapes

Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

Hypo-allergenic bedding, laptop workspace, blackout drapes

Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking (Hearing Accessible)

Hypo-allergenic bedding, laptop workspace, blackout drapes

Room, 2 Queen Beds, Non Smoking (Hearing Accessible)

  • Sleeps 4
  • 2 Queen Beds

About the area

Norwich

Norwichtown stay.Your stay at this Norwichtown hotel places you within 2 miles (3 km) of Norwichtown Mall and Leffingwell House Historic Museum. William W. Backus Hospital and Slater Memorial Museum are also within 3 miles (5 km).

What's nearby

  • William W. Backus Hospital - 2 min drive - 2.5 km
  • Mohegan Park and Memorial Rose Garden - 6 min drive - 4.3 km
  • Norwich Golf Course - 7 min drive - 8.1 km
  • Mohegan Sun Casino - 9 min drive - 11.2 km
  • Mohegan Sun Arena - 9 min drive - 11.2 km

Getting around

  • New London Union Station - 18 min drive
  • T.F. Green Airport (PVD) - 54 min drive

Restaurants

  • ‪McDonald's - ‬2 min drive
  • ‪Friendly's - ‬8 min walk
  • ‪SUBWAY - ‬3 min drive
  • ‪Dixie Donuts - ‬8 min walk
  • ‪Dunkin' Donuts - ‬3 min walk

About this property

Courtyard by Marriott Norwich

3-star hotel near Norwichtown Mall
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A 24-hour business center and 2 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. A 24-hour fitness center, a terrace, and multilingual staff are also featured at Courtyard by Marriott Norwich. Free self parking is available.

This 3-star Norwich hotel is smoke free.

  • 1 building
  • 120 guestrooms or units
  • 5 levels
  • Built in 2005
  • Deli
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Terrace
  • Garden
  • Outdoor picnic space
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
Courtyard by Marriott Norwich offers 120 accommodations with coffee/tea makers and hair dryers. 32-inch Smart televisions come with premium satellite channels, pay movies, and Netflix. Guests can make use of the in-room refrigerators and microwaves.

This Norwich hotel provides complimentary wired Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

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Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: WiFi (USD 4.95 per day); free wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 9.95 to 15.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 32-inch smart TV with premium satellite channels
  • Netflix
  • Pay movies

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 9.95 to 15.95 per person
  • Fee for in-room wireless internet: USD 4.95 per day (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses solar energy
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and debit cards. Cash is not accepted. This property uses solar energy. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Courtyard Marriott Hotel Norwich
Courtyard Marriott Norwich
Courtyard Norwich
Marriott Courtyard Norwich
Marriott Norwich
Norwich Courtyard
Norwich Courtyard Marriott
Norwich Marriott
Courtyard By Marriott Norwich Hotel Norwich
Courtyard Marriott Norwich Hotel
Courtyard by Marriott Norwich Hotel
Courtyard by Marriott Norwich Norwich
Courtyard by Marriott Norwich Hotel Norwich

Reviews

Courtyard by Marriott Norwich Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 651 out of 1002 reviews
Rating 8 - Good. 216 out of 1002 reviews
Rating 6 - Okay. 69 out of 1002 reviews
Rating 4 - Poor. 31 out of 1002 reviews
Rating 2 - Terrible. 35 out of 1002 reviews

Reviews

10/10 Excellent

Prashanth

Liked: Cleanliness, staff & service, property conditions & facilities
Property is undergoing
Stayed 2 nights in Jul 2025

10/10 Excellent

Christopher

Stayed 2 nights in Jul 2025

10/10 Excellent

Scott

Liked: Cleanliness, amenities, property conditions & facilities
Location off the hotel was easy to find/access.
Stayed 2 nights in Jul 2025

10/10 Excellent

Nicola

Stayed 1 night in Jul 2025

10/10 Excellent

Heather

Stayed 2 nights in Jun 2025

10/10 Excellent

Rosa

Travelled with family
Customer service was great
Stayed 1 night in Jul 2025

8/10 Good

ilda, STATEN ISLAND

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like it very much. I will go again.
Stayed 1 night in Jun 2025

6/10 Okay

ELIZABETH

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Kind staff and easy check-in. Clean room and had A/C that worked very well especially during this heat. Was a little disappointed of the lack of communication about the construction, as I went out of my way to find a hotel with a pool and we couldn’t use it after a long drive. Other than that was an easy stay…
Stayed 1 night in Jun 2025

4/10 Poor

Steven

Disliked: Cleanliness, staff & service, property conditions & facilities
We had a room in the basement. Everything in our room was damp and moist. Additionally, the entrance to the hotel had trash all over the place because the trash had not been taken out timely. Our worst experience at a Marriot
Stayed 2 nights in Jun 2025

4/10 Poor

Gerard

Stayed 3 nights in Jun 2025

4/10 Poor

Tricia

Travelled with family
Disliked: Property conditions & facilities

Disappointing

Check-in was efficient, our beds were comfortable. The building fire alarm went off at 8:30am for 10 minutes. We exited but no staff ever offered an explanation, told us it was safe/not safe to reenter, or checked on guests. Our shower handle was broken and we had no hot water. The front desk said they would send maintenance to fix it but never did so our choices were ice cold showers or to not shower. At check out, staff apologized but said they couldn’t refund any money because we booked through on online source. Instead they offered us 4 to-go drinks from their Marketplace refrigerator.
Stayed 1 night in Jun 2025

6/10 Okay

Ray

Liked: Cleanliness, property conditions & facilities, room comfort

It was ok.

The room was very clean and I got a suite so it was very roomy with a great balcony. The tv in the bedroom didn’t work and it took two calls to the front desk to get it fixed, the guy who fixed it was very polite and did so quickly. It looked like the rooms at the other end of hall were updated but we didn’t get one of those. My guess is Hotels.com buys up the older rooms for a cheaper rate. No breakfast or extras coffee included. There’s a Starbucks in the lobby.
Stayed 2 nights in Jun 2025

10/10 Excellent

Munachiso

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was perfect.
Stayed 2 nights in Jun 2025

10/10 Excellent

Diane, Rutland

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
All staff members were extremely helpful and nice.
Stayed 2 nights in Jun 2025

2/10 Terrible

Lowell

Stayed 2 nights in Jun 2025

10/10 Excellent

Susan

Business traveller
Liked: Cleanliness, room comfort
it’ll be great when you folks wrap up the renovations. my floor and room were really good - outstanding staff! Jeannine at food & beverage is a STAR - give her a big end of year bonus!
Stayed 1 night in Jun 2025

10/10 Excellent

Margaret

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Carol

Liked: Cleanliness, property conditions & facilities
The staff was excellent and informative. There was no continental breakfast which l look forward to. There were no clocks in the room so find my watch and find my phone. Seems trivial but....
Stayed 4 nights in May 2025

10/10 Excellent

Serena

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean new comfort

Stayed 1 night in Jun 2025

10/10 Excellent

Richard

Liked: Cleanliness
Stayed 2 nights in May 2025

8/10 Good

Justin

Stayed 1 night in May 2025

8/10 Good

Justin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very well kept down to earth Hotel.... The only thing we weren't big on is they were doing some construction work on the floor we we're on... But to their credit they did offer to move us to another floor at no additional charge... For the most part the Hotel is well kept, & staff members are quickly responsive to your needs.. Two place to eat at this Hotel... One is inside, the other is out... Both place's had friendly flexible staff... Food was fairly good at both places... from 1 out of a 100 being exceptional- 75 is just passing.... We gave this Hotel an 89%.... It exceeded our expiations... We would be more then happy to stay at it once again on day of the week...
Stayed 2 nights in May 2025

10/10 Excellent

Pat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and a great shower!
Stayed 2 nights in May 2025

2/10 Terrible

Jennifer

front desk employee was very rude
Stayed 1 night in May 2025

10/10 Excellent

Eric

Stayed 1 night in May 2025