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The Inn & Suites Omaha near ZOO

2.5 star property
Hotel near Henry Doorly Zoo and Aquarium in Omaha

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Photo gallery for The Inn & Suites Omaha near ZOO

Indoor pool, outdoor pool
Courtyard
Free daily English breakfast
Front of property
Room, 2 Queen Beds

Reviews

4.6 out of 10

Popular amenities

  • Pool
  • Pet-friendly
  • Housekeeping
  • Gym
  • Breakfast included
  • Parking included

Explore the area

View in a map
2920 South 13th Court, Omaha, NE, 68108
  • Henry Doorly Zoo and Aquarium
    ‪14 min walk‬
  • CHI Health Center Omaha
    ‪5 min drive‬
  • Harrah's Council Bluffs Casino
    ‪6 min drive‬
  • Omaha, NE (OMA-Eppley Field)
    ‪11 min drive‬

Room options

Studio Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Premium bedding, pillowtop beds, desk, laptop workspace

Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

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CA $158 total
includes taxes & fees
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About the area

Omaha

City center stay.You'll find Henry Doorly Zoo and Aquarium and Infield at the Zoo within 2 miles (3 km) of this hotel. Lauritzen Gardens and The Durham Museum are also within 2 miles (3 km).

What's nearby

  • Henry Doorly Zoo and Aquarium - 14 min walk - 1.2 km
  • Orpheum Theater - 4 min drive - 3.9 km
  • Creighton University - 5 min drive - 4.6 km
  • CHI Health Center Omaha - 5 min drive - 4.9 km
  • Harrah's Council Bluffs Casino - 6 min drive - 7.4 km

Getting around

  • Omaha Station - 7 min drive
  • Eppley Field Airport (OMA) - 23 min drive

Restaurants

  • ‪Casey's - ‬3 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪African Lodge - ‬4 min drive
  • ‪Louie M's Burger Lust - ‬14 min walk
  • ‪Shang-Hai Garden - ‬3 min drive

About this property

The Inn & Suites Omaha near ZOO

Hotel near Henry Doorly Zoo and Aquarium in Omaha
The Inn & Suites Omaha near ZOO offers its guests an indoor pool, an outdoor pool, and a 24-hour fitness center. Public spaces have free WiFi and wired Internet. Free breakfast is available daily. A terrace, a vending machine, and laundry facilities are also featured at the business-friendly The Inn & Suites Omaha near ZOO. Self parking is free. A complete renovation of The Inn & Suites Omaha near ZOO was completed in September 2024.

This Omaha hotel is smoke free.

  • 1 building
  • 79 guestrooms or units
  • 2 levels
  • English breakfast (free)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Terrace
  • Television in lobby
  • No smoking on site
  • Microwave in a common area
  • Water dispenser
The Inn & Suites Omaha near ZOO offers 79 air-conditioned accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Omaha hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

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Microtel Inn & Suites by Wyndham Council Bluffs/Omaha

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.0 out of 5, Very good, 1,007 reviews
The price is CA $97
CA $109 total
includes taxes & fees
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Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free English breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • 24-hour gym
  • Indoor pool
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower (30 inches high)
  • Hardwood flooring in room
  • Lever door handles
  • No elevator
  • Pool access ramp on site
  • Pool hoist on site
  • Sign language-capable staff
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 3:30 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per day, plus a deposit of USD 22 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 97 lbs per pet)
  • Pets cannot be left unattended
  • An off-leash area is available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 22 per stay
  • Pet fee: USD 25 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • Pool access available from 9:00 AM to 10:30 PM.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Comfort Inn Zoo
Comfort Inn Zoo Hotel
Comfort Inn Zoo Hotel Omaha
Comfort Inn Zoo Omaha
Comfort Inn At The Zoo Hotel Omaha
Zoo Hotel Omaha
Omaha Zoo Hotel
Comfort Inn At The Zoo
The & Suites Omaha Zoo Omaha
Howard Johnson by Wyndham Omaha
AmericInn by Wyndham Omaha Near Zoo
The Inn & Suites Omaha near ZOO Hotel
The Inn & Suites Omaha near ZOO Omaha
The Inn & Suites Omaha near ZOO Hotel Omaha

The Inn & Suites Omaha near ZOO Reviews

Reviews

4.6
Rating 10 - Excellent. 110 out of 1000 reviews
Rating 8 - Good. 112 out of 1000 reviews
Rating 6 - Okay. 162 out of 1000 reviews
Rating 4 - Poor. 180 out of 1000 reviews
Rating 2 - Terrible. 436 out of 1000 reviews

4.8/10

Cleanliness

6.0/10

Staff & service

4.4/10

Amenities

4.2/10

Property conditions & facilities

4.8/10

Eco-friendliness

Reviews

2/10 Terrible

Douglas, PERRYSBURG

Disliked: Cleanliness, staff & service, property conditions & facilities
Its closed with squaters and has been completely ransacked. Wheres my refund
Stayed 1 night in Aug 2025

4/10 Poor

Rachel

Business traveller
Liked: Staff & service
Disliked: Cleanliness
This is an honest review. Our first room we got was unfortunately a poor way to start everything - we stayed Friday to Wednesday. The room did not have a working door besides the sliding one that led to the outside/pool area and the AC didn’t work either. Now the manager whom we were told is new was very nice about everything and he did give us a new room Sunday. Nothing was stolen it was mainly families there on the weekend for the zoo so I felt fairly safe leaving during the day and we could lock the sliding door at night. Interesting characters hung around the hotel during all hours but no incidents and they left us alone. The room itself was a bit messy, paint splatters everywhere and things like that but the bed was comfy and it worked. The breakfast was meh but it was still provided and that counts. The second room we had from Sunday- Wednesday had about the same problems messy and a weird smell but the week crowd moved in and let’s just say that we heard many people having different versions of FUN TIMES. But this is a $70 a night hotel so you get what you pay for. Overall this hotel was NOT bad but I think next time it would be worth paying extra to be closer to downtown. We wish best endeavors to the new owners whom again were EXTREMELY nice and professional and we appreciate them very much!! We hope to see that down the road this hotel has made new changes and upgrades but that takes time and funds- would still stay here for one night for the zoo etc etc
Stayed 5 nights in Jun 2025

2/10 Terrible

don

Disliked: Cleanliness
They said they didn’t have a room for us on 6/13/25
Stayed 1 night in Jun 2025

2/10 Terrible

Brianne

Stayed 1 night in Jun 2025

2/10 Terrible

Jared, Olalla

Disliked: Amenities, property conditions & facilities
For a smoke free property my room had a lingering smoke smell. It looks like I was out in a room that was in the middle of a renovation that was quickly "finished" to allow the room to be used. The shower was not clean and had multiple long hairs in it. Bathroom mirror was dirty. The usual complimentary soaps and lotion were empty as well. The complementary breakfast was a joke. The only positive is the bed was at least comfortable. Learn your lesson from me, pay a bit more and stay somewhere that actually cares about their guests.
Stayed 4 nights in Jun 2025

2/10 Terrible

Ellen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No soap, no blanket, no TV remote. Horribly in disrepair.
Stayed 1 night in Jun 2025

2/10 Terrible

Amanda

Disliked: Cleanliness, staff & service, property conditions & facilities
Our stay here was horrible because the bed my son was going to sleep on we noticed had a pee stain on the mattress protector, and when we told the manager about it, he didn’t want to do anything about it, and tried to blame us for it. He eventually pawned us off to the head house, cleaning lady who was really nice and understanding, but she should not have been the one to have to handle this situation.
Stayed 2 nights in May 2025

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
IT was good
Stayed 2 nights in May 2025

2/10 Terrible

tyler

Stayed 2 nights in Jun 2025

2/10 Terrible

Joshua

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay away

This place is absolutely filthy, our room was clearly not cleaned or visited by maintenance before our stay. DO NOT STAY AT THIS HOTEL! They also would not issue a refund when the room was disgusting and they offered no alternative.
Stayed 1 night in Jun 2025

2/10 Terrible

FADI

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible stay. Unpleasant experience with dirty room, dirty shower. Hair all over the shower. Disappointed. The walls and room furniture broken. I felt uncomfortable and unpleasant.
Broken furniture behind and beside the bed
Broken curtains
3M temporary stickers all over the room
Doors unpainted, lock is loose
Stayed 1 night in Jun 2025

8/10 Good

Magi

Stayed 1 night in Jun 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible hotel

The minute we drove onto the property, we knew we weren’t staying here. There were broken down cars in the parking lot, individuals hanging out in their cars, half dressed people coming out of the hotel, outside of hotel run down, looked nothing like the pictures, felt unsafe leaving my car unattended while we stayed at the hotel. As well as my safety. Near by there were 2 police cars responding to an incident. Would not recommend this hotel to anyone.
Stayed 1 night in Jun 2025

2/10 Terrible

Veronica

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
They assigned us a room that was already occupied. It didn’t feel safe so we left.
Stayed 1 night in May 2025

2/10 Terrible

Wilmer

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The place was absolutely terrible. Mold on the ceiling, paint, paint on the floor. Floor boards coming up and holes in the bathroom walls. Slight odor came with room.
Stayed 1 night in May 2025

2/10 Terrible

JoAnna

Disliked: Cleanliness, amenities, property conditions & facilities
Was nothing like the pictures so we canceled and went to stay elsewhere.
Stayed 1 night in May 2025

4/10 Poor

David L

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

4/10 Poor

Lynn

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Property improvement needed

Stayed 1 night in May 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lesson Learned

We made a last minute road trip to Omaha Nebraska, to visit the #1 ranked Zoo in the nation, i have always researched everything about our trips and had a schedule. This time i winged it, and it was terrible. 1) I made last minute hotel reservations based on location. The hotel was closest to the zoo. 2) When I picked my room and booked it. I booked a 1 bed room (king bed) for 2 adults and locked in a price. 3) I was given a room with 2 beds and the receptionist didn't know what the price I locked in was. So when I gave him my money that is what he charged me, instead of my change back. 4) We had to ask for the TV remote. 5) There were no blankets/comforters on the beds only sheets. We had to purchase cozy throws at the gas station. 6)
Stayed 1 night in May 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

2/10 Terrible

Kevionna

Travelled with family, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Property looks nothing like pictures it looks dirty in person looks like it’s undergoing construction had kids playing knocking on door and running and very loud at night.
Stayed 2 nights in May 2025

2/10 Terrible

bertha

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Carpet stain in the room it says its a smokefree hotel and our room smelled like cigarettes
Stayed 1 night in May 2025

2/10 Terrible

Austin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

AN ABOMINATION OF A HOTEL

STAY AWAY AND GO SOMEWHERE ELSE!!! This place looked nice on hotels.com and my wife and I were excited to stay here but once we were inside the hallways were trashed, there was holes in the ceilings, the peep holes were all blocked out. The halls and rooms were filthy and smelled terrible. And exterior doors and doors to the rooms on the bottom floor that did not lock. Absolutely disgusting. Complete scam from this place.
Stayed 1 night in May 2025

4/10 Poor

Darin

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Worst place I’ve stayed in yet

Camper in parking lot that looked like it was being lived in, junk cars in parking lot (like non running!), stained bedding, leaking mini fridge, no soap, no housekeeping (was there 2 nights), dog in room down the hall that barked for one of the afternoons (I’m sure it was left alone in room), kids screaming and running up and down hall at really late hours, sorry but would NEVER recommend or come back.
Stayed 2 nights in May 2025

2/10 Terrible

Samuel

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Disgusting
Stayed 1 night in May 2025