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"Great location, great staff, great rooms " More

By a verified traveller on Mon 20 Dec 2021

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Hotel Description

Family-friendly 4-star hotel near Splitsville Luxury Lanes & Dinner Lounge

In Lake Buena Vista

You'll find Disney Springs™ and Splitsville Luxury Lanes & Dinner Lounge within 2 miles (3 km) of this hotel. House of Blues Orlando and Orlando Vineland Premium Outlets are also within 3 miles (5 km).

2 outdoor tennis courts

This smoke-free hotel features 2 outdoor tennis courts, an outdoor pool, and a restaurant. There's fun for all ages with a children's pool and a playground, and families will appreciate the onsite laundry facilities. Relax with a drink at one of the 2 bars/lounges and get perks like free WiFi.

Studio, 1 Queen Bed, Accessible (Hearing)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
CA $140* Per night/room 14 Apr. - 15 Apr.

Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 2 Queen Beds, Accessible, Patio

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Suite, 2 Queen Beds, Accessible (Hearing)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Suite, 1 Bedroom (with Sofa)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

Bed Count 2 Full Beds Maximum Occupancy 5 Max

DoubleTree Suites by Hilton Orlando - Disney Springs® Area ratings based on 16 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for DoubleTree Suites by Hilton Orlando - Disney Springs® Area

Everyone (7) Couples (1) Family (3)
2 out of 5
Tried to check in 3 times. Room was not ready. It was past our check-in time. Room coffee did not taste good. Toilet paper roll fell off

Posted by on 26 Mar. 2023

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Comment from Hotel Management

28 Mar. 2023 by General Manager

Dear Sarah,We're disappointed that your experience was not what it should have been. We sincerely apologize for the delay with your check-in, and we'll discuss this with our team. Thank you for taking a moment to share your thoughts, and we wish you safe travels.Craig Williams,General Manager

5 out of 5

Posted by on 16 May 2022

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1 out of 5
Check in was fine. Got to our room to shower. And the shower flooded the bathroom floor. It was a huge mess and slippery. Their solution was to give us a stack of towels. Then the cold water at the sink wouldn't work so the water just got hotter and hotter to the point you couldn't use it because it burned. No other rooms were available, we were stuck here. They comped the room $50 bucks in erroneous charges. Bed was not comfortable, it was hard. Hotel room was dated and dingy. This is not what I expect from Doubletree Hilton.

Posted by , from Walbridge on 9 Jan. 2022

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Comment from Hotel Management

10 Jan. 2022 by Mara

Thank you for staying with us and for your feedback. We sincerely apologize for the water, bed, and shower issues. We will speak to the housekeeping and maintenance department of your feedback. This feedback will assist on us creating better experience. We hope this does not discourage you from staying with us in the future.

5 out of 5
Great location, great staff, great rooms

Posted by on 20 Dec. 2021

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Comment from Hotel Management

20 Dec. 2021 by Mara

Thanks so much for your feedback! We can't wait to welcome you back!

5 out of 5
Staff was very nice

Posted by on 18 Jul. 2021

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Comment from Hotel Management

24 Jul. 2021 by Amanda

Thanks for staying with us. We appreciate your feedback!

3 out of 5
Rooms felt damp and humid. Our check in attendant was rude and didn’t go over details of WiFi password, check out times, where the pool was or offer the famous doubletree cookie.

Posted by on 10 Mar. 2021

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Comment from Hotel Management

14 Mar. 2021 by Mohammed M

Thank you for staying with us and taking the time to share your feedback! We are sorry to hear you were not satisfied with your room and truly apologize for the poor check in experience. We will address the issue with our Front Desk team to make sure it won't happen again. Thank you again for your review and we hope you will give us another chance.

4 out of 5
Nice rooms, great pool. Convenient location. Down side was paying for parking and limited phone support (in person customer service was great).

Posted by on 23 Feb. 2021

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Comment from Hotel Management

2 Mar. 2021 by Renee

Thank you for staying with us and your feedback. We hope to see you again soon.

5 out of 5
Due to Covid, many services were not available. I loved the room however, very comfortable and will come back again.

Posted by on 26 Dec. 2020

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Comment from Hotel Management

2 Jan. 2021 by Renee G

Thank you for choosing the DoubleTree Suites by Hilton Orlando - Disney Springs Area. We pride ourselves on excellent guest service and strive to Create A Rewarding Experience for all of our guests during every interaction. I am so delighted to see your recent stay with us exceeded your expectations, and will be sharing your survey and your feedback with our management and team so they can see where we shine and where we need to improve in the future.

5 out of 5
staff was very friendly, and accommodating. Broken loose pavers around the pool area- dangerous for kids

Posted by on 26 Sep. 2019

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Comment from Hotel Management

27 Sep. 2019 by Carlos Cruz

Thank you so much for that wonderful feedback! Safe travels!

3 out of 5
Hotel is over used and with old furniture and the suite had a bad smell. The amenities in room are just 2 small bottles of water for 5 persons

Posted by on 24 Jul. 2019

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Comment from Hotel Management

26 Jul. 2019 by Krystal VanBuren, Night Manager

Thank you for choosing the DoubleTree Suites by Hilton Orlando - Disney Springs Area. I am sorry to see your recent stay did not meet your expectations, and will most definitely pass on your feedback to our Chief Engineer and Executive Housekeeper so necessary improvements can be made.

About the DoubleTree Suites by Hilton Orlando - Disney Springs® Area

Location 2305 Hotel Plaza Blvd, Lake Buena Vista, FL 32830

Property Features

DoubleTree Suites by Hilton Orlando - Disney Springs® Area offers its guests a children's pool, an outdoor pool, outdoor tennis courts, and a 24-hour fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces. A business center, a meeting room, and limo/town car service are available. A terrace, tour/ticket assistance, and a vending machine are also featured at the family-friendly DoubleTree Suites by Hilton Orlando - Disney Springs® Area. Parking is available for a fee. This 4-star Lake Buena Vista hotel is smoke free.

  • 1 building
  • 229 guestrooms or units
  • 7 levels
  • 2 bars or lounges
  • 0 sq m of conference space
  • Built in 1987
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Convenience store
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Coffee shop
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Children's pool
  • Separate living room
  • Free WiFi
  • Outdoor tennis courts - 2
  • Grocery/convenience store
  • Laundry facilities
  • Playground on site
  • Separate dining area
  • Sofa bed
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wired internet access (surcharge)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Parking: Self parking available for a surcharge

Room Amenities

DoubleTree Suites by Hilton Orlando - Disney Springs® Area offers 229 accommodations with MP3 docking stations and laptop-compatible safes. Accommodations offer separate dining areas. Beds feature premium bedding. LCD televisions come with premium cable channels, video-game consoles, and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Lake Buena Vista hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include complimentary weekday newspapers, safes, and phones. Housekeeping is provided daily.

  • Dining room
  • Sitting area
  • MP3 dock
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Gaming console
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10 AM.

EverGreen Cafe - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 2 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards, and cash. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Children stay free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Car recommended
  • Staffed front desk
  • LGBTQIA friendly
  • Children stay free 17
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitizer
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitization practices of any association

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 25.88 per accommodation, per night

The resort fee includes:

  • In-room bottled water
  • Shuttle service

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 23.00 for adults and USD 12.00 for children
  • Fee for in-room wireless internet: USD 9.95 per 24-hour period (rates may vary)
  • Fee for in-room wired internet: USD 6.95 (rates may vary)
  • Self parking fee: USD 25.00 per day (in/out privileges)
  • Early check-in fee: USD 35.00 (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • DoubleTree Suites Hilton Lake Buena Vista
  • DoubleTree Suites Hilton Orlando Hotel Lake Buena Vista
  • DoubleTree Suites Hilton Orlando Lake Buena Vista
  • DoubleTree Suites Lake Buena Vista
  • DoubleTree Suites Orlando Lake Buena Vista
  • DoubleTree Suites by Hilton Orlando Disney Springs® Area
  • DoubleTree Suites by Hilton Orlando - Disney Springs® Area Hotel
  • DoubleTree Suites by Hilton Orlando Lake Buena Vista
  • DoubleTree Suites by Hilton Orlando Disney Springs® Area
  • DoubleTree Suites by Hilton Orlando Disney Springs™ Area
  • DoubleTree Suites Hilton Orlando Disney Springs® Area Resort
  • DoubleTree Suites Hilton Orlando Disney Springs® Area
  • DoubleTree Suites by Hilton Orlando Disney Springs(tm) Area

You should know

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.