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Walt Disney World Dolphin

4.0 star property
4-star beachfront hotel near Disney's Hollywood Studios®, connected to the convention center

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Photo gallery for Walt Disney World Dolphin

Exterior
View from room
Private beach, white sand, beach towels, beach volleyball
Lobby
A cozy lounge area with a thatched ceiling, cushioned seating, and decorative lanterns.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning

Explore the area

View in a map
1500 Epcot Resort Blvd, Lake Buena Vista, FL, 32830
  • Place, Walt Disney World® Resort
    ‪1 min walk‬
  • Place, Disney's Hollywood Studios®
    ‪18 min walk‬
  • Place, Epcot®
    ‪5 min drive‬
  • Airport, Orlando, FL (MCO-Orlando Intl.)
    ‪29 min drive‬

Room options

View all photos for Traditional Room, 2 Double Beds

Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 2 Double Beds

8.8 out of 10
Excellent
(492 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

View all photos for Traditional Room, 2 Double Beds, Resort View

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Traditional Room, 2 Double Beds, Resort View

8.6 out of 10
Excellent
(172 reviews)
  • Resort view
  • 33 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Park View

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Room, 2 Double Beds, Park View

8.6 out of 10
Excellent
(45 reviews)
  • Resort view
  • 33 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed with Sofa bed, Resort View

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Traditional Room, 1 King Bed with Sofa bed, Resort View

8.4 out of 10
Very good
(39 reviews)
  • Resort view
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed

8.6 out of 10
Excellent
(18 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room, 1 King Bed with Sofa bed

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Premium Room, 1 King Bed with Sofa bed

8.4 out of 10
Very good
(39 reviews)
  • 56 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Traditional Room, 1 King Bed with Sofa bed

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Traditional Room, 1 King Bed with Sofa bed

8.4 out of 10
Very good
(132 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 2 Double Beds, Resort View (Balcony)

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Deluxe Room, 2 Double Beds, Resort View (Balcony)

8.2 out of 10
Very good
(101 reviews)
  • Resort view
  • 33 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Balcony, Park View

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Deluxe Room, 2 Double Beds, Balcony, Park View

8.0 out of 10
Very good
(28 reviews)
  • Resort view
  • 33 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Balcony, Park View

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Deluxe Room, 1 King Bed with Sofa bed, Balcony, Park View

10.0 out of 10
Exceptional
(2 reviews)
  • Resort view
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Resort View (Balcony)

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Deluxe Room, 1 King Bed with Sofa bed, Resort View (Balcony)

8.6 out of 10
Excellent
(45 reviews)
  • Resort view
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Traditional Room, 2 Double Beds

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Traditional Room, 2 Double Beds

  • 33 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed

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Traditional Room, 1 King Bed

  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

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Traditional Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

8.8 out of 10
Excellent
(39 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

View all photos for Traditional Room, 2 Double Beds (Mobility/Hearing Access, Roll-In Shwr)

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Traditional Room, 2 Double Beds (Mobility/Hearing Access, Roll-In Shwr)

9.2 out of 10
Wonderful
(19 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed (Hearing Accessible)

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Traditional Room, 1 King Bed (Hearing Accessible)

8.8 out of 10
Excellent
(13 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

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Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

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Traditional Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

10.0 out of 10
Exceptional
(3 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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Walt Disney World Swan

Bay Lake
  • On private beach
  • Pool
  • Hot tub
  • Kids pool
4.6 out of 5, Wonderful, 2,115 reviews
The price is CA $245
CA $353 total
includes taxes & fees
Jun 6 - Jun 7
Walt Disney World Swan

About the area

Lake Buena Vista

Beachside getaway.Your stay at this Bay Lake hotel places you within 3 miles (5 km) of Disney's Hollywood Studios® and Epcot®. Disney Springs™ and Magic Kingdom® Park are also within 6 miles (10 km).

What's nearby

  • Walt Disney World® Resort - 1 min walk - 0.0 km
  • Disney's Fantasia Gardens Miniature Golf Course - 6 min walk - 0.6 km
  • Disney's Hollywood Studios® - 18 min walk - 1.6 km
  • Epcot® - 4 min drive - 2.0 km
  • Norway Pavilion - 5 min drive - 3.3 km

Getting around

  • Orlando Station - 25 min drive
  • Orlando Intl. Airport (MCO) - 34 min drive

Restaurants

  • ‪The Rose & Crown Pub & Dining Room - ‬7 min drive
  • ‪Les Halles Boulangerie Patisserie - ‬5 min drive
  • ‪Yorkshire County Fish Shop - ‬7 min drive
  • ‪Cape May Cafe - ‬14 min walk
  • ‪Tangierine Café - ‬5 min drive

About this property

Walt Disney World Dolphin

4-star beachfront hotel near Disney's Hollywood Studios®, connected to the convention center
Step outside to unwind on the white sand beach. At Walt Disney World Dolphin you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 poolside bars and a bar/lounge. A computer station is on site and WiFi is free in public spaces. This beach hotel also offers a children's pool, a 24-hour health club, and a steam room. For a fee, parking is available.

This 4-star Lake Buena Vista hotel is smoke free.

  • 1 building
  • 1509 guestrooms or units
  • 27 levels
  • 2 bars by the pool
  • 306979 sq ft of conference space
  • 28519 sq m of conference space
  • Karaoke
  • Deli
  • Kid's club (surcharge)
  • Supervised childcare (surcharge)
  • Towels for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Convenience store
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Lockers available
  • Bar or lounge
  • Coffee shop
  • Dining venue
Walt Disney World Dolphin offers 1509 air-conditioned accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and complimentary bottled water. Pillowtop beds feature down comforters and premium bedding. 49-inch flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Mandara Spa has 8 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

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Boating
Walt Disney World Swan
Bay Lake
  • On private beach
  • Pool
  • Hot tub
  • Kids pool
4.6 out of 5, Wonderful, 2,115 reviews
The price is CA $245
CA $353 total
includes taxes & fees
Jun 6 - Jun 7
Walt Disney World Swan

Property amenities

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's club (surcharge)
  • Children's pool
  • Free theme park shuttle
  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Supervised activities for children (surcharge)
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free theme park shuttle
  • Limo/town car service
  • Self parking on site (USD 42.60 per night; includes in/out privileges)
  • Valet parking on site (USD 64.97 per night; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:30 AM for a fee: USD 29.99 for adults and USD 19.99 for children
  • 2 poolside bars
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • 24-hour health club
  • 3 outdoor pools
  • Air hockey
  • Arcade/game room
  • Beach volleyball
  • Children's club
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Full-service spa
  • Games
  • Golf caddies
  • Golf carts
  • Karaoke
  • Playground
  • Shopping
  • Steam room
  • Table tennis
  • TV in common areas
  • Waterslide

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator (80 inch wide door)
  • Handrails in stairways (36 inches high)
  • Low-height electrical outlets in bathroom
  • Pool access ramp on site
  • Pool hoist on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 49-inch flat-screen TV with premium cable/satellite channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge
  • Room service

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 39.38 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 56.25 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • Fitness/yoga classes
  • Health club access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 29.99 for adults and USD 19.99 for children
  • Self parking fee: USD 42.60 per night (in/out privileges)
  • Valet parking fee: USD 64.97 per night (in/out privileges)
  • Rollaway bed fee: USD 39.38 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Pool access available from 6:00 AM to 11:00 PM.
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Dolphin Hotel

Dolphin Walt Disney World

Walt Disney World Dolphin

Walt Disney World Dolphin Hotel

Walt Disney World Dolphin Resort

Dolphin Resort

Walt Disney World Dolphin Resort Lake Buena Vista

Walt Disney World Dolphin Lake Buena Vista

Walt Disney World Dolphin Bue

Walt Disney World Dolphin Hotel

Walt Disney World Dolphin Lake Buena Vista

Walt Disney World Dolphin Hotel Lake Buena Vista

Frequently asked questions

How close is Walt Disney World Dolphin to the airport?

Walt Disney World Dolphin is 14.6 mi (32-min drive) away from the Kissimmee, FL (ISM-Kissimmee Gateway) airport, the closest popular airport to the property.

How much does it cost to stay at Walt Disney World Dolphin?

As of May 13, 2026, prices found for a 1-night stay for 2 adults at Walt Disney World Dolphin on Jun 5, 2026 start from CA $221, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Walt Disney World Dolphin have an airport shuttle?

Airport shuttle services are not available at Walt Disney World Dolphin.

How close is Walt Disney World Dolphin to the beach?

This hotel is on a private beach. Don't forget your sunscreen!

Does Walt Disney World Dolphin offer free breakfast?

Free breakfast isn’t provided at Walt Disney World Dolphin, but buffet breakfast is offered for a fee of USD 29.99 for adults and USD 19.99 for children. It's available every day from 7:00 AM to 11:30 AM.

Is there a casino at Walt Disney World Dolphin?

No, there is no casino at this hotel.

What time is check-in at Walt Disney World Dolphin?

Check-in start time: 4 PM; Check-in end time: midnight.

Is there free parking at Walt Disney World Dolphin?

Free parking is not available at this hotel. Self parking is available for USD 42.60 per night, and valet parking for USD 64.97 per night.

Does Walt Disney World Dolphin have a pool?

Walt Disney World Dolphin features 3 outdoor pools and a children's pool. Guests can enjoy pool access from 6:00 AM to 11:00 PM.

Does Walt Disney World Dolphin have a restaurant?

Walt Disney World Dolphin is home to Fuel, which features light fare and brunch.

Does Walt Disney World Dolphin have a spa?

Pamper yourself with a day at Mandara Spa, where you can enjoy deep-tissue massages, facials, and body wraps.

How close is Walt Disney World Dolphin to downtown Lake Buena Vista?

Walt Disney World Dolphin is 2.3 mi away from Lake Buena Vista.

Walt Disney World Dolphin Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 2918 out of 4230 reviews
Rating 8 - Good. 639 out of 4230 reviews
Rating 6 - Okay. 350 out of 4230 reviews
Rating 4 - Poor. 175 out of 4230 reviews
Rating 2 - Terrible. 148 out of 4230 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Jeromie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and clean rooms. Excellent location to EPCOT and walking distance to Disney’s Boardwalk and other places. We will be back!
Stayed 3 nights in Apr 2026

10/10 Excellent

Kristine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was great. Everything was perfect, easy access to all Disney things. The boat to and from the parks was always on time. Loved everything about the stay!
Stayed 3 nights in Apr 2026

4/10 Poor

Keith

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The parking lot at the Dolphin was being used for some kind of construction project. This forced us to park at the Swan (we had to check with the front desk to see what we should do) and walk to the Dolphin. Ordinarily this would not be a huge but when we are being charged $40 per night to park onsite I would like the process to be hassle free. It was not.
Stayed 1 night in Apr 2026

10/10 Excellent

Sharon

Stayed 6 nights in Apr 2026

10/10 Excellent

David

Stayed 1 night in Mar 2026

10/10 Excellent

Scott

Stayed 3 nights in Mar 2026

2/10 Terrible

MARJORIE, Mesa

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property has terrible customer service. Made us valet park at another resort as there was no valet or self parking spots left when we arrived at 1 am. Made us walk in the dark with our luggage for a half mile to check in. Did not offer any service recovery at all and had to walk in the dark at 6 am when leaving to get the car. Staff are under trained and apparently not empowered to provide service recovery for mishaps like that. Unbelievably disappointing for a supposed Disney property.
Stayed 2 nights in Mar 2026

10/10 Excellent

Tatiana

Stayed 1 night in Mar 2026

10/10 Excellent

shannon

Liked: Cleanliness, amenities, property conditions & facilities
Clean, quiet, and close to Epcot and Hollywood studios.
Stayed 4 nights in Feb 2026

6/10 Okay

tina

Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities
The internet was not working so I could not watch tv apps and the phone did not work. Sent a maintenance person out but he could not fix either one. Was not fixed during my stay.
Stayed 3 nights in Jan 2026

8/10 Good

Jessica, Miami

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The room was clean and comfortable. Transportation to the parks was misleading. Don't label a bus "Magic Kingdom" when you have to endure an hour of waiting and hopping on different forms of transportarion to get there.
Stayed 2 nights in Jan 2026

10/10 Excellent

Lori

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Excellent facility and surroundings
Stayed 5 nights in Feb 2026

10/10 Excellent

Amanda

Stayed 1 night in Jan 2026

4/10 Poor

Benjamin

Stayed 3 nights in Feb 2026

10/10 Excellent

Scott

Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 2 nights in Feb 2026

8/10 Good

Adeline

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities
I previously stayed at the Walt Disney World Dolphin and had a mixed experience, which made me hesitant about returning. However, I stayed again this past weekend, and the experience was significantly better. The room was noticeably improved compared to my last stay, as it cleaner, more comfortable, better maintained, and looked more modern. The overall service was also much better, with staff being more attentive and responsive throughout the stay. While no hotel is perfect, this visit was a clear improvement and definitely changed my impression of the Dolphin. I would consider staying here again based on this most recent experience.
Stayed 2 nights in Feb 2026

4/10 Poor

Rich

Travelled with family
Liked: Cleanliness, staff & service, amenities
The staff is very nice and attentive. The hotel itself is very clean with excellent amenities. The room I stayed with my family was not well maintained. On our second night of our stay, we experienced the carpet by exit door was flooding with water. We notified desk services and a maintenance person used a wet vacuum to remove most of the water. The flooding continued slowly back up. Every time we walked to the exit door our feet got wet. Guest services offered to switch rooms for us but it was late at night and we were leaving the following morning, so there was no point to pack up our belongings in the middle of the night. I was reimbursed $50.00 for the inconvenience. I wish we were able to switch rooms from the second night when the flooding occurred. I was not too satisfied with the way how the problem was handled. Guest services were nice though.
Stayed 4 nights in Feb 2026

8/10 Good

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, amenities
Overall experience and amenities offered
Stayed 2 nights in Feb 2026

6/10 Okay

Wendy

Liked: Cleanliness, staff & service, amenities
room was ok. hallway (downstairs 2nd floor) had lots of damage to the wall with dry wall pieces laying there for 3 days. but main reason for low score was wifi quality. absolutely unusable, in/out all the time, not stable at all. for a convention center that hosts business people, stable wifi is the minimum requirement to fulfill
Stayed 5 nights in Feb 2026

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and had really comfortable beds. Bathroom was very nice, though the water closet is a little small.
Stayed 3 nights in Feb 2026

8/10 Good

Ricardo

Stayed 3 nights in Feb 2026

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The perfect disney “property” alternative. Without the price tag. Beautiful hotel…loved the amenities.and the park transportation was awesome!
Stayed 2 nights in Jan 2026

10/10 Excellent

Anna

Business traveller
Liked: Cleanliness, staff & service, amenities
Beautiful and comfortable room. Great view. Excellent service, convenient to travel to Boardwalk, Epcot, and more. Definitely will stay again! New favorite!
Stayed 3 nights in Feb 2026

10/10 Excellent

Anthony

Stayed 1 night in Oct 2025

8/10 Good

HyungJune

Stayed 2 nights in Jan 2026