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4.3 out of 5

"The check in process was a mess. I had to wait in the lobby until 5:40 for my room to be ready. This would have been longer had I not complained at ... " More

By a verified traveller on Sun 11 Jul 2021

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Hotel Description

4-star beachfront resort near Epcot®, connected to the convention center

Beachside getaway

Your stay at this Bay Lake resort places you within 2 miles (3 km) of Epcot® and Disney's Hollywood Studios®. Disney Springs® and Disney's Animal Kingdom® Theme Park are also within 6 miles (10 km).

Private beach, health club

This smoke-free resort features a private beach, a full-service spa, and 6 restaurants. There's fun for all ages with a children's club and a children's pool, and families will appreciate the onsite laundry facilities. Enjoy the 3 outdoor pools and free perks like WiFi in public areas and a theme park shuttle.

Comfy beds, WiFi

Boasting comforts like pillowtop beds and premium bedding, the 1509 guestrooms also offer WiFi and flat-screen TVs with satellite channels. Other amenities include separate bathtubs and showers, coffee/tea makers, and down comforters. Housekeeping is available once per stay.

Traditional Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max
C$279* Per night/room 8 Aug. - 9 Aug.

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 5 Max

Traditional Room, 1 King Bed, Non Smoking, Resort View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Double Beds, View (Fireworks View)

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Room, 2 Double Beds, Non Smoking, Resort View

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Traditional Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Walt Disney World Dolphin ratings based on 121 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Walt Disney World Dolphin

Everyone (53) Couples (16) Family (59)
4 out of 5
The check in process was a mess. I had to wait in the lobby until 5:40 for my room to be ready. This would have been longer had I not complained at 5 pm about the delay. The staff switched me to a room that would be ready sooner.

Posted by on 11 Jul. 2021

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Comment from Hotel Management

13 Jul. 2021 by NB

Thank you for your review. We apologize about the disappointment you experienced in regards to your room becoming ready. However, we are happy to hear that a member of our management team was able to turn your stay around. We hope to welcome you back on a future visit.

4 out of 5
Property location was perfect I try to stay there when I visit Was not happy with the new transportation system to the parks. Buses did not run late enough from the parks. I had to take a taxi from the Magic Kingdom, very disappointing

Posted by on 5 Jul. 2021

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Comment from Hotel Management

6 Jul. 2021 by NB

Thank you so much for your review. We are so happy that overall you enjoyed your stay! We look forward to welcoming you back on a future visit.

4 out of 5

Posted by on 13 Jun. 2021

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Comment from Hotel Management

24 Jun. 2021 by NB

We are delighted to hear that you enjoyed your stay! We look forward to welcoming you back on a future visit.

5 out of 5
Fantastic

Posted by on 6 Jun. 2021

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Comment from Hotel Management

21 Jun. 2021 by NB

We are delighted to hear that you enjoyed your stay! We look forward to welcoming you back on a future visit.

5 out of 5
Very clean and friendly staff

Posted by on 4 Jun. 2021

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Comment from Hotel Management

18 Jun. 2021 by NB

Thank you so much for your kind review. We are delighted to hear that you enjoyed your stay! We look forward to welcoming you back on a future visit.

5 out of 5

Posted by on 2 Jun. 2021

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Comment from Hotel Management

21 Jun. 2021 by NB

We are delighted to hear that you enjoyed your stay! We look forward to welcoming you back on a future visit.

3 out of 5
Rooms are to small and the sheet were dirty

Posted by on 31 May 2021

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Comment from Hotel Management

21 Jun. 2021 by NB

Please accept our apologies for the disappointments you encountered with our Housekeeping service. Your experience has been shared with our Housekeeping Leadership team so that proper follow up with our team can be conducted. We appreciate you making us aware of these issues so that we can improve our guests’ experience. We hope to welcome you back on a future visit.

4 out of 5
Our room was generous in size, updated, and very clean. The bathroom was fairly small but not so much that it would deter us from staying again. The pool area was very nice with several pools to choose from depending on what you felt like doing. We loved being able to walk to Disney Studios, Epcot, and Disney Boardwalk.

Posted by on 30 May 2021

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Comment from Hotel Management

21 Jun. 2021 by NB

Thank you so much for your kind review. We are delighted to hear that you enjoyed your stay! We look forward to welcoming you back on a future visit.

5 out of 5
Hotel is located in a great spot. It is VERY clean and organized. Would recommend to family and friends...

Posted by on 28 Mar. 2021

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4 out of 5
It was ok,not great. Property is huge so lots of walking and I found it to be a bit noisy in the lobby, enjoying a cup of coffee was not an option between the music, water fountain and many people traveling by. Visiting the Swan was much nicer than the Dolphin. If I ever stay again I will try The Swan, the peace and quiet might be worth it.

Posted by on 28 Mar. 2021

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Property Features

Step outside to unwind on the white sand beach. At Walt Disney World Dolphin you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There are 6 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces. This beach resort also offers a children's pool, a 24-hour health club, and a garden. For a fee, parking is available. This 4-star Lake Buena Vista resort is smoke free.

  • 1 building
  • 1509 guestrooms or units
  • 27 levels
  • 6 dining venues
  • 3 bars or lounges
  • 306979 sq ft of conference space
  • 28519 sq m of conference space
  • Karaoke
  • Bar by the pool
  • Coffee shop
  • Deli
  • Kid's club (surcharge)
  • Supervised kid's activities (surcharge)
  • Towels for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Convenience store
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Lockers available

Family Friendly Amenities

  • Family property
  • On private beach
  • Number of outdoor pools - 3
  • Children's pool
  • Waterslide
  • Free WiFi
  • Free theme park shuttle
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Arcade/game room
  • Playground on site
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge) , RV, bus, truck parking (surcharge)

Transport

  • Airport: Orlando International Airport (MCO) (36.4 km / 22.6 mi)
  • Property shuttles: Free theme park shuttle
  • Parking: Valet parking, self parking, and RV/bus/truck parking available for a surcharge

Room Amenities

Walt Disney World Dolphin offers 1509 air-conditioned accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and complimentary bottled water. Pillowtop beds feature down comforters and premium bedding. 49-inch flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include separate bathtubs and showers, bathrobes, complimentary toiletries, and hair dryers. This Lake Buena Vista resort provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided once per stay.

  • Pillowtop beds
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Separate shower and tub
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (once per stay)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or closet
  • Toothbrush and toothpaste available
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

Fuel - This café specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.

Phins - Onsite lobby lounge. Open select days.

Fountain - This family restaurant specializes in American cuisine and serves lunch and dinner. A children's menu is available. Open select days.

Shula's Steakhouse - This steakhouse specializes in American cuisine and serves dinner only. Open select days.

Bluezoo - This seafood restaurant specializes in seafood and serves dinner only. Open select days.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 8
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Sauna in spa
  • Spa tub in spa
  • Massages
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Steam room in spa
  • Thai massage
  • Reflexology
  • Sports massage

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • UnionPay
  • Staffed front desk
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Staff temperature checks are conducted regularly
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Cashless transactions are available
  • Food service has been amended for enhanced safety

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 39.38 per accommodation, per night

The resort fee includes:

  • Fitness/yoga classes
  • Internet access
  • Additional inclusions

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 13.95 per day (rates may vary)
  • Self parking fee: USD 29 per night (in/out privileges)
  • Valet parking fee: USD 39 per night (in/out privileges)
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Dolphin Hotel
  • Dolphin Walt Disney World
  • Walt Disney World Dolphin
  • Walt Disney World Dolphin Hotel
  • Walt Disney World Dolphin Resort
  • Dolphin Resort
  • Walt Disney World Dolphin Resort Lake Buena Vista
  • Walt Disney World Dolphin Lake Buena Vista
  • Walt Disney World Dolphin Bue
  • Walt Disney World Dolphin Resort
  • Walt Disney World Dolphin Lake Buena Vista
  • Walt Disney World Dolphin Resort Lake Buena Vista

You should know

  • Pool access available from 9:00 AM to 11:00 PM.
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Children 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.