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Holiday Inn Club Vacations at Orange Lake Resort by IHG

4.0 star property
4-star family-friendly resort near Disney's Animal Kingdom® Theme Park, connected to a shopping center

Choose dates to view prices

Photo gallery for Holiday Inn Club Vacations at Orange Lake Resort by IHG

Exterior
Property video
Exterior
Exterior
9 restaurants; lunch and dinner served

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Hot tub
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
8505 W Irlo Bronson Memorial Hwy, Kissimmee, FL, 34747
  • Place, Orange Lake Golf
    ‪1 min walk‬
  • Place, beach near Vista del Lago
    ‪1 min walk‬
  • Place, Island H2O Live!
    ‪4 min drive‬
  • Airport, Orlando, FL (MCO-Orlando Intl.)
    ‪35 min drive‬

Room options

View all photos for Villa, 2 Bedrooms, Mobility Accessible, Non Smoking (Communications Accessible)

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Villa, 2 Bedrooms, Mobility Accessible, Non Smoking (Communications Accessible)

10.0 out of 10
Exceptional
(21 reviews)
  • 76 sq m
  • 1 bedroom
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Villa, 1 Bedroom, Mobility Accessible, Non Smoking (Communications Accessible)

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Villa, 1 Bedroom, Mobility Accessible, Non Smoking (Communications Accessible)

9.6 out of 10
Exceptional
(10 reviews)
  • 76 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Villa, 2 Bedrooms

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Villa, 2 Bedrooms

  • 119 sq m
  • 1 bedroom
  • Sleeps 8
  • 1 King Bed and 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 2 Bedrooms

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Bedrooms

9.6 out of 10
Exceptional
(4 reviews)
  • 61 sq m
  • 1 bedroom
  • Sleeps 8
  • 1 Double Bed
  • Free WiFi

View all photos for Villa, 2 Bedrooms, Pool View

Villa, 2 Bedrooms, Pool View | Water view

Villa, 2 Bedrooms, Pool View

  • Sleeps 8
  • 1 Twin Bed
  • Free WiFi

View all photos for Villa, 3 Bedrooms, Golf View

Golf view

Villa, 3 Bedrooms, Golf View

  • Sleeps 11
  • 1 Twin Bed
  • Free WiFi

View all photos for Villa, 2 Bedrooms, Golf View

Golf view

Villa, 2 Bedrooms, Golf View

  • Sleeps 8
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Studio

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Standard Studio

8.8 out of 10
Excellent
(71 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds
  • Free WiFi

View all photos for Studio Suite, 2 Queen Beds

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Studio Suite, 2 Queen Beds

8.4 out of 10
Very good
(83 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

8.2 out of 10
Very good
(48 reviews)
  • 61 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Villa, 2 Bedrooms

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Villa, 2 Bedrooms

9.0 out of 10
Wonderful
(283 reviews)
  • 111 sq m
  • 1 bedroom
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds
  • Free WiFi

View all photos for Villa, 3 Bedrooms

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Villa, 3 Bedrooms

9.2 out of 10
Wonderful
(43 reviews)
  • 158 sq m
  • 1 bedroom
  • Sleeps 11
  • 1 King Bed and 3 Queen Beds
  • Free WiFi

View all photos for Villa, 1 Bedroom

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Villa, 1 Bedroom

9.2 out of 10
Wonderful
(20 reviews)
  • 61 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Villa, 2 Bedrooms, Pool Access (Waterpark)

Water park

Villa, 2 Bedrooms, Pool Access (Waterpark)

8.6 out of 10
Excellent
(34 reviews)
  • 119 sq m
  • 1 bedroom
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds
  • Free WiFi

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About the area

Kissimmee

Orange Lake stay.Your stay at this Orange Lake resort places you within 9 miles (15 km) of Disney's Animal Kingdom® Theme Park and ESPN Wide World of Sports Complex. Old Town is within 9 miles (15 km) and Disney Springs™ is within 12 miles (20 km).
View more Resorts in OrlandoOpens in a new window

What's nearby

  • Orange Lake Golf - 1 min walk - 0.2 km
  • beach near Vista del Lago - 1 min walk - 0.2 km
  • Island H2O Live! - 4 min drive - 3.4 km
  • Disney's Animal Kingdom® Theme Park - 10 min drive - 7.4 km
  • Magic Kingdom® Park - 16 min drive - 17.8 km

Getting around

  • Kissimmee Station - 26 min drive
  • Orlando Intl. Airport (MCO) - 39 min drive

Restaurants

  • ‪Raising Cane's Chicken Fingers - ‬4 min drive
  • ‪Starbucks - ‬4 min drive
  • ‪McDonald's - ‬18 min walk
  • ‪Texas Roadhouse - ‬4 min drive
  • ‪Miller's Ale House - ‬4 min drive

About this property

Holiday Inn Club Vacations at Orange Lake Resort by IHG

4-star family-friendly resort near Disney's Animal Kingdom® Theme Park, connected to a shopping center
Holiday Inn Club Vacations at Orange Lake Resort by IHG offers its guests a golf course, a complimentary water park, 7 outdoor swimming pools, and 2 hot tubs. There are 9 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 3 bars/lounges.

A 24-hour business center and meeting rooms are available. A children's pool, a fitness center, and a terrace are also featured at the family-friendly Holiday Inn Club Vacations at Orange Lake Resort by IHG. Free self parking is available.

This 4-star Kissimmee resort is smoke free.

  • 2478 guestrooms or units
  • 8 levels
  • 26 buildings
  • 9 dining venues
  • 2 bars by the pool
  • 3 bars or lounges
  • Meeting rooms
  • Built in 1982
  • Karaoke
  • Deli
  • Kid's club (surcharge)
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Convenience store
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Water dispenser
  • Coffee shop
Holiday Inn Club Vacations at Orange Lake Resort by IHG offers 2478 accommodations with safes and coffee/tea makers. 30-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.

This Kissimmee resort provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

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Property amenities

Family friendly

  • 7 outdoor pools
  • Arcade/game room
  • Children's club (surcharge)
  • Children's pool
  • Free water park access
  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Lazy river
  • Lifeguards on site
  • Mini golf
  • Playground
  • Snack bar/deli
  • Splash pad
  • Waterslide

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 7:00 AM to 11:30 AM for a fee: USD 8 to 16 per person
  • 2 poolside bars
  • 3 bars/lounges
  • 9 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • 2 hot tubs
  • 2 outdoor tennis courts
  • 36-hole golf course
  • 7 outdoor pools
  • Air hockey
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Bicycle rentals
  • Billiards/pool table
  • Canoeing
  • Children's club
  • Children's pool
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Foosball table
  • Free water park
  • Games
  • Golf
  • Golf carts
  • Golf clubhouse
  • Golf clubs/equipment
  • Golf driving range
  • Gym
  • Karaoke
  • Kayaking
  • Lazy river
  • Mini golf
  • Pickleball
  • Playground
  • Pro golf lessons
  • Pro golf shop
  • Racquetball/squash
  • Rock climbing
  • Shopping
  • Splash pad
  • Table tennis
  • Waterslide
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 30-inch flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Microwave
  • Refrigerator
  • Room service
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property will place a credit card authorization for the full amount of stay 48 hours prior to arrival for any bookings where payment for the stay will be made on site instead of at the time of booking.
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 115.00 per stay
  • Resort fee: USD 39 per accommodation, per night
The resort fee includes:
  • Business center/computer access
  • Fitness center access
  • In-room safe
  • Phone calls
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 8 to 16 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee and varies based on length of stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Some water is reused through a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property uses a grey water recycling system. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

This property charges a fee for parcel delivery and storage for registered guests. The property cannot be held responsible for lost or damaged goods.

We should mention

  • Reservations are needed for golf tee times. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Vacations Orange Kissimmee
Holiday Inn Club Vacations Orange Lake Kissimmee
Holiday Inn Club Vacations Orange Lake Resort Kissimmee
Lake Orange Resort
Orange Lake
Orange Lake Resort
Orange Resort
Resort Orange
Resort Orange Lake
Vacations At Orange By Ihg
Holiday Inn Club Vacations at Orange Lake Resort
Holiday Inn Club Vacations at Orange Lake Resort an IHG Hotel
Holiday Inn Club Vacations at Orange Lake Resort by IHG Resort

Frequently asked questions

How close is Holiday Inn Club Vacations at Orange Lake Resort by IHG to the airport?

Holiday Inn Club Vacations at Orange Lake Resort by IHG is 21.1 mi (36-min drive) away from the Kissimmee, FL (ISM-Kissimmee Gateway) airport, the closest popular airport to the property.

How much does it cost to stay at Holiday Inn Club Vacations at Orange Lake Resort by IHG?

As of May 28, 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Club Vacations at Orange Lake Resort by IHG on May 31, 2026 start from CA $206, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Holiday Inn Club Vacations at Orange Lake Resort by IHG have an airport shuttle?

Airport shuttle services are not available at Holiday Inn Club Vacations at Orange Lake Resort by IHG.

How close is Holiday Inn Club Vacations at Orange Lake Resort by IHG to the beach?

This resort is 10.5 mi (23-min drive) from Beachcomber Beach and 15.7 mi (25-min drive) from Hideaway Bay. Don't forget your sunscreen!

Does Holiday Inn Club Vacations at Orange Lake Resort by IHG offer free breakfast?

Free breakfast isn’t provided at Holiday Inn Club Vacations at Orange Lake Resort by IHG, but full breakfast is offered for a fee of between USD 8 and 16 per person. It's available every day from 7 AM to 11:30 AM.

Is there a casino at Holiday Inn Club Vacations at Orange Lake Resort by IHG?

No, there is no casino at this resort.

What time is check-in at Holiday Inn Club Vacations at Orange Lake Resort by IHG?

Check-in start time: 4:00 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at Holiday Inn Club Vacations at Orange Lake Resort by IHG?

This resort offers free self parking.

Does Holiday Inn Club Vacations at Orange Lake Resort by IHG have a pool?

Holiday Inn Club Vacations at Orange Lake Resort by IHG features 7 outdoor pools and a children's pool.

Does Holiday Inn Club Vacations at Orange Lake Resort by IHG have a restaurant?

There are 9 onsite restaurants, offering options like pizza, happy hour, and light fare.

Does Holiday Inn Club Vacations at Orange Lake Resort by IHG have a spa?

There are no spa services available at this resort.

How close is Holiday Inn Club Vacations at Orange Lake Resort by IHG to downtown Kissimmee?

Holiday Inn Club Vacations at Orange Lake Resort by IHG is 1.7 mi away from Four Corners.

Holiday Inn Club Vacations at Orange Lake Resort by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1903 out of 2941 reviews
Rating 8 - Good. 500 out of 2941 reviews
Rating 6 - Okay. 282 out of 2941 reviews
Rating 4 - Poor. 107 out of 2941 reviews
Rating 2 - Terrible. 149 out of 2941 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

KEVIN, londonderry

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently stayed at Holiday Inn Club Vacations at Orange Lake Resort and had a great overall experience, especially for a family-friendly getaway with plenty to do on-site. The staff were consistently helpful and friendly, which made a big difference throughout our stay. The pool areas were a highlight—especially the lazy river at River Island, which feels more like a water park than a typical hotel pool. One downside was the lack of clear communication about activities at the pools and bars. There were events happening, but it wasn’t always obvious when or where. Better signage or schedules would help guests take full advantage. The restaurants and arcades were a nice bonus, though more information about deals or specials would have been helpful. The website was also pretty basic and not very user-friendly, and mobile food ordering would have been a great added convenience. Overall, it’s a fun, activity-packed resort. With better communication and a few tech upgrades, it could be even better.
Stayed 6 nights in Apr 2026

8/10 Good

Briona

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall my stay was amazing.My only complaint is that the staff at the bar didn't communicate that it was happy hour.I ordered food for full price when they could have communicated that it was happy hour.Other than that it was clean,plenty to do on the resort and kid friendly.
Stayed 3 nights in Apr 2026

2/10 Terrible

M L, Ashburn

Disliked: Amenities, property conditions & facilities
Stayed 3 nights in Mar 2026

10/10 Excellent

Michael

Stayed 1 night in Feb 2026

8/10 Good

Chad

Stayed 4 nights in Feb 2026

10/10 Excellent

Richard N

Stayed 5 nights in Feb 2026

8/10 Good

Dan

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Pool area is great, the rooms are nice, but bed/sofas are slightly discomfortable
Stayed 4 nights in Feb 2026

8/10 Good

Frederick

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great amenities
Stayed 3 nights in Feb 2026

10/10 Excellent

Ana Margarita

Liked: Cleanliness, amenities, property conditions & facilities
Absolutely loved it!
Stayed 4 nights in Feb 2026

10/10 Excellent

Alena

Stayed 7 nights in Feb 2026

6/10 Okay

Jenny

Travelled with family
.
Stayed 4 nights in Nov 2025

8/10 Good

Mark

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amenities of the resort were fantastic. We enjoyed the stay. I thought the room was a bit outdated and should be aesthetically improved
Stayed 7 nights in Feb 2026

10/10 Excellent

Margaret

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great amenities. Too much of a hard sale on the time share
Stayed 5 nights in Feb 2026

8/10 Good

Karen

Stayed 3 nights in Feb 2026

6/10 Okay

Katharine, Corpus Christi

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Room was in very good condition and the kitchen was perfectly stocked. We loved the pool areas and amenities. The staff overall were very friendly and helpful. An optional tour was pushed on us at check in. After a long day of travel and managing tired kids we missed the fine print that we couldn’t cancel the tour without paying a $50 no show fee which seems disingenuous. I called a full day early to cancel and was told we would be considered no-show. On check out day we had housekeeping knocking on our door at 9am and then again immediately at 10 and then a phone call as well which was a bit frustrating as we were actively trying to get out the door. The experience overall was good, but clouded by the events at check in and check out.
Stayed 4 nights in Feb 2026

10/10 Excellent

Mindy

Liked: Cleanliness, amenities, property conditions & facilities
Loved the 3 vedroom villa. Lots of space. Giant property.
Stayed 2 nights in Feb 2026

10/10 Excellent

Marla

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The stay was everything I expected and more. The villa was clean and cozy. My family enjoyed the amenities. The only thing missing was more time to enjoy everything the resort had to offer.
Stayed 6 nights in Feb 2026

10/10 Excellent

Michael

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
This resort is our all time favorite vacation spot , don’t even have to leave there is so much to do here and they offer great activities for the kids!
Stayed 4 nights in Feb 2026

10/10 Excellent

Kyle

Liked: Amenities
Great place for the family
Stayed 7 nights in Feb 2026

8/10 Good

Larisa, Commack

Liked: Cleanliness, amenities, property conditions & facilities
The villa was large, clean and renovated. The staff was friendly but overzealous in trying to get us to tour the time share option. The property is so big that you have to drive everywhere. There is no vending or dining option in the individual villa buildings.
Stayed 3 nights in Feb 2026

10/10 Excellent

Norman C

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great place, loved all the amenities. Condos are great, well equipped.
Stayed 7 nights in Feb 2026

10/10 Excellent

Carlota

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
Amazing value for the accommodations and amenities. The kids loved the pools.
Stayed 2 nights in Feb 2026

4/10 Poor

KC

Disliked: Cleanliness, amenities, property conditions & facilities
The room was in the laundry room basement, so it smelled of cleaning supplies and was extremely hot and muggy. Had to go through back doors and down weird hallways to get to the room, and then the wristband they gave us to open the door didn't work, so we had to go through the maze to find the front desk again. Always ask for a key card instead; the wristbands don't work. The pool was not found nor near the rooms. We saw the pool on a map, but had to drive far away to get to it, so we were never able to drive over to the pool. It was in a totally different area. This is a TIMESHARE, so upon arrival, they try to upsell you on wristbands and packages. Not what we were expecting or interested in. Wasted a good hour of our time with it. We would not stay here again.
Stayed 3 nights in Jan 2026

2/10 Terrible

Bryan

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
$700 in added fees. For what? Wasn’t for cleaning the room. Was there for two weeks. Asked for a cleaning a week into it and was told no and given sheets to change the beds myself. Toilets had fungus growing in the bowls. Hot tub was below 100 every day. Ridiculous. Had my nephew show up to stay a few days. Security held him up saying he needed to learn how to check into a resort. He told me this after I left or I would have been at the security office. Went to west side and rented a cabana for $75 for my family. Next day went to river island and was charged $250 for the same cabana. I asked why the price difference and was told that river island is the main spot. Restaurants and water slides were closed. With left at 11am to go back to the West side. Been coming here for the past 18-years. Last time. And no means no. I do t understand why I have to pull the phone off the wall for the time share to stop.
Stayed 15 nights in Feb 2026

10/10 Excellent

Heather

Stayed 6 nights in Feb 2026

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