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Seralago Hotel and Suites Main Gate East

3.0 star property
Family-friendly stay near Old Town

Choose dates to view prices

Photo gallery for Seralago Hotel and Suites Main Gate East

Lobby
Restaurant
2 outdoor pools, a heated pool, sun loungers
Lobby
In-room safe, laptop workspace, iron/ironing board, free WiFi

Reviews

4.8 out of 10

Popular amenities

  • 24/7 front desk
  • Room service
  • Laundry
  • Outdoor space
  • Hot tub
  • Barbecue grill

Explore the area

Map
5678 West Irlo Bronson Memorial, Highway, 2, Kissimmee, FL, 34746
  • Old Town
    ‪3 min walk‬
  • Fun Spot America
    ‪3 min walk‬
  • Disney Springs™
    ‪6 min drive‬
  • Orlando, FL (MCO-Orlando Intl.)
    ‪26 min drive‬

Room options

View all photos for Family Suite (Kid's Suite)

Family Suite (Kid's Suite)

Family Suite (Kid's Suite)

  • 27 sq m
  • Studio
  • Sleeps 5
  • 1 Queen Bed, 1 Twin Bed and 1 Twin Bunk Bed

View all photos for Premium Suite, 1 Bedroom

In-room safe, laptop workspace, iron/ironing board, free WiFi

Premium Suite, 1 Bedroom

  • 47 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

In-room safe, laptop workspace, iron/ironing board, free WiFi

Suite, 1 Bedroom

  • 47 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds, 1 Twin Murphy Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed

  • 27 sq m
  • Studio
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Double Beds (Kids Eat Free - max 2)

In-room safe, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Double Beds (Kids Eat Free - max 2)

  • 27 sq m
  • Studio
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room, 2 Double Beds, Poolside

In-room safe, laptop workspace, iron/ironing board, free WiFi

Double Room, 2 Double Beds, Poolside

  • 27 sq m
  • Studio
  • Sleeps 4
  • 2 Double Beds

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About the area

Kissimmee

In entertainment district.Within a 10-minute walk of the aparthotel, you'll find Old Town and Fun Spot America. Falcon's Fire Golf Club and Celebration Golf Club are also within 3 miles (5 km).

What's nearby

  • Old Town - 3 min walk - 0.3 km
  • Fun Spot America - 3 min walk - 0.3 km
  • Disney Springs™ - 6 min drive - 6.8 km
  • ESPN Wide World of Sports Complex - 6 min drive - 6.0 km
  • Disney's Hollywood Studios® - 9 min drive - 9.3 km

Getting around

  • Poinciana Station - 18 min drive
  • Brightline Orlando Station - 21 min drive
  • Orlando Intl. Airport (MCO) - 29 min drive

Restaurants

  • ‪World Food Trucks - ‬8 min walk
  • ‪World Showcase of Flavors Food Truck - ‬11 min walk
  • ‪McDonald's - ‬5 min walk
  • ‪Flippers Pizzeria - ‬7 min walk
  • ‪Mr And MRS Crab - ‬6 min walk

About this property

Entire place

You'll have the entire place to yourself and will only share it with other guests in your party.

Seralago Hotel and Suites Main Gate East

Family-friendly stay near Old Town
Seralago Hotel and Suites Main Gate East offers its guests 2 outdoor swimming pools, an outdoor tennis court, a hot tub, and a steam room. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and a meeting room. Event space at this aparthotel measures 1195 square feet (111 square meters) and includes conference space. A children's pool, a fitness center, and a children's club are also featured at the family-friendly Seralago Hotel and Suites Main Gate East. Self parking is free.

Smoking is allowed in designated areas at this Kissimmee aparthotel.

  • 614 guestrooms or units
  • 2 levels
  • 1195 sq ft of conference space
  • 111 sq m of conference space
  • Kid's club
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Convenience store
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
Seralago Hotel and Suites Main Gate East offers 614 accommodations, which are accessible via exterior corridors and feature safes and hair dryers. Refrigerators and microwaves are provided.

Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided on request.

Languages

Dutch, English, French, German, Portuguese, Spanish

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Property amenities

Pool/Spa

  • 2 outdoor pools
  • Fenced pool
  • Heated pool
  • Hot tub
  • Pool gate
  • Pool loungers
  • Steam room

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free theme park shuttle
  • Car rental
  • Car not required
  • Free secured self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Family friendly

  • Children stay free (see details)
  • Children's club
  • Children's pool
  • Playground
  • Pool gate

Food and drink

  • Microwave
  • Refrigerator

Dining

  • Room service
  • Wet bar

Bedrooms

  • Alarm clock
  • Bedsheets provided
  • Rollaway/extra bed: USD 10 per night

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV
  • TV in common areas

Outdoor areas

  • Barbecue grill
  • Fully-fenced
  • Garden
  • Picnic area

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 1,195 square feet of conference space
  • 24-hour business center
  • Computer station
  • Laptop workspace
  • Meeting room

Climate control

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible van parking
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • ATM
  • Concierge services
  • Gift shop/newsstand
  • Grocery/convenience store
  • Housekeeping (on request)
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Vending machine

Location highlights

  • In an entertainment district
  • Near a hospital

Things to do

  • Arcade/game room
  • Basketball
  • Children's club
  • Children's pool
  • Gym
  • Heated pool
  • Outdoor tennis court
  • Shopping
  • Volleyball
  • Ecotours nearby
  • Golfing nearby
  • Theme park nearby
  • Water skiing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 2 floors
  • 614 units
  • Access via exterior corridors
  • Banquet hall
  • Connecting units available
  • Eco-friendly toiletries
  • Garden
  • Housekeeping (on request)
  • LED lighting

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.00 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per stay
  • Resort fee: USD 20.44 per accommodation, per night
The resort fee includes:
  • Business center/computer access
  • Fitness center access
  • Housekeeping
  • Laundry facilities
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash.

We should mention

  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Seralago
Seralago Hotel Main Gate
Seralago Hotel Main Gate East
Seralago Main Gate
Seralago Main Gate East
Seralago Hotel Kissimmee
Seralago Kissimmee
Seralago Hotel Main Gate East Kissimmee
Seralago Main Gate East Kissimmee

Seralago Hotel and Suites Main Gate East Reviews

Reviews

4.8
Rating 10 - Excellent. 291 out of 2023 reviews
Rating 8 - Good. 190 out of 2023 reviews
Rating 6 - Okay. 286 out of 2023 reviews
Rating 4 - Poor. 354 out of 2023 reviews
Rating 2 - Terrible. 902 out of 2023 reviews

4.4/10

Cleanliness

5.4/10

Staff & service

4.6/10

Amenities

4.0/10

Property conditions & facilities

4.8/10

Eco-friendliness

Reviews

2/10 Terrible

Kimberly

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room smelled of mold that I’m severely allergic to
Stayed 1 night in Feb 2025

8/10 Good

Patricia

Travelled with family
Disliked: Staff & service, property conditions & facilities
I use to stay here all the time. The hotel is closing and there is nobody in housekeeping. The staff that are still working are friendly. Restaurant and store are closed. Bar is closed. Front pool only pool open. Couple more days and it will permanently be closed.
Stayed 3 nights in Mar 2025

6/10 Okay

MARIA

Stayed 6 nights in Mar 2025

2/10 Terrible

Darshanee

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

6/10 Okay

Tristan

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Not the best, not the worst
Stayed 2 nights in Mar 2025

8/10 Good

Andrew, miami

Business traveller
Liked: Cleanliness, staff & service
Property was silent
Stayed 1 night in Mar 2025

2/10 Terrible

Reginald

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was disgusting, with molded walls, lampshades, doors off the hinges, a dirty tub, and roaches everywhere. It was the most awful place I've ever stepped in. The swimming pool was closed because it was cracking and falling into the ground, and the tennis court was crumbling. Several parts of the resort were condemned and vacant. Please run from this place!!!
Stayed 1 night in Mar 2025

4/10 Poor

Edwin

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

2/10 Terrible

Andrea

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2025

10/10 Excellent

Ashley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was very friendly and helpful ❤️ my family and I enjoyed our stay
Stayed 2 nights in Mar 2025

2/10 Terrible

charity

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
This place needs condemned
Stayed 1 night in Mar 2025

2/10 Terrible

Robeeh

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Discusting on everylevel. Shame on Expedia as well for even offering this hotel/motel on their platform. You should take down this hotel off your website or just be honest about it, the pictures and descriptions or nothing remotely close to what the set up and condition of the facilitesi/rooms are. I didn't even end up staying there after seeing the room, I was with my entire family and young kids and left and booked another room at another hotel. The room stunk, the contion of the walls and bathroom was gross, and the dirty sheets on the beds were gross. I can go on and on do not stay there its old, in poor repair, dirty, in a shaddy area.
Stayed 1 night in Mar 2025

4/10 Poor

jonell

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

2/10 Terrible

Marissa Lydia

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Tommy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
It’s was good for the price we loved it!!
Stayed 2 nights in Feb 2025

8/10 Good

Vladislav

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

Jose

Disliked: Cleanliness, property conditions & facilities, room comfort
The hotel and rooms are poorly maintained, rooms needs to be updated and smells very bad, the only good thing is the location.
Stayed 1 night in Mar 2025

10/10 Excellent

DERRICK

Stayed 1 night in Feb 2025

8/10 Good

Natalie

Liked: Cleanliness
Even tho the property is a older hotel, the room was clean and comfortable. Only thing that i would say is that people being loud at all times of the night. But otherwise my stay was good
Stayed 3 nights in Feb 2025

10/10 Excellent

Nithas

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Feb 2025

8/10 Good

Afshoon, West Coast Demerara

Liked: Cleanliness, staff & service
happy
Stayed 4 nights in Feb 2025

10/10 Excellent

jacquelyn

Stayed 2 nights in Feb 2025

2/10 Terrible

Kay

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was dirty the carpet was sticky the furniture was broken. The bar and restaurant were closed. The store was empty and closed. The property was covered with trash. Sad because we had stayed here before and enjoyed it very much. Has gone down hill.
Stayed 2 nights in Feb 2025

2/10 Terrible

Merlo

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The sheets isn’t changed. The tub isn’t clean. Mirrors are cloudy. Staffs are good and accomodating. Room have an odor.
Stayed 1 night in Feb 2025

2/10 Terrible

James

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This establishment should be condemned Unbelievably dirty in every way possible. We had to purchase our own Sheets Blankets and towels.
Stayed 2 nights in Feb 2025