Four Points Flex by Sheraton Shin Osaka

4.0 star property
4-star hotel near Grand Front Osaka Mall

Choose dates to view prices

Room options

View all photos for Room, 2 Twin Beds

Room, 2 Single Beds

Room, 2 Twin Beds

9.0 out of 10
Wonderful
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 Twin Bed, Smoking

In-room safe, desk, blackout drapes, free WiFi

Room, 1 Twin Bed, Smoking

8.8 out of 10
Excellent
(5 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Room, 1 Twin Bed

In-room safe, desk, blackout drapes, free WiFi

Room, 1 Twin Bed

9.2 out of 10
Wonderful
(27 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Room, 1 Double Bed

In-room safe, desk, blackout drapes, free WiFi

Room, 1 Double Bed

7.8 out of 10
Good
(12 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed, Smoking

In-room safe, desk, blackout drapes, free WiFi

Room, 1 Double Bed, Smoking

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About the area

Osaka

Yodogawa stay.Your stay at this Yodogawa hotel places you within 3 miles (5 km) of Umeda Arts Theater and NU Chayamachi. Grand Front Osaka Mall and HEP Five Shopping Mall are also within 3 miles (5 km).

What's nearby

  • Toyosaki Shrine - 2 min drive - 2.0 km
  • Juso-Ekimae Shopping Street - 4 min drive - 2.2 km
  • Sakaemachi Arcade - 4 min drive - 2.2 km
  • Natural Hot Spring Naniwanoyu - 5 min drive - 3.3 km
  • Universal Studios Japan - 19 min drive - 11.4 km

Getting around

  • Shin-Osaka Station - 8 min walk
  • Nishinakajima-Minamigata Station - 8 min walk
  • Itami Airport (ITM) - 25 min drive

Restaurants

  • ‪麺や マルショウ - ‬4 min walk
  • ‪ローマ軒 - ‬5 min walk
  • ‪皇蘭 - ‬3 min walk
  • ‪辻利 - ‬4 min walk
  • ‪珈琲館 男爵 - ‬1 min walk

About this property

Four Points Flex by Sheraton Shin Osaka

4-star hotel near Grand Front Osaka Mall
There's a restaurant on site. A computer station is on site and WiFi is free in public spaces. A vending machine, multilingual staff, and laundry facilities are also featured at Four Points Flex by Sheraton Shin Osaka.

Smoking is allowed in designated areas at this 4-star Osaka hotel.

  • 1 building
  • 225 guestrooms or units
  • 14 levels
  • Built in 2018
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Computer for guest use
  • Newspapers for purchase
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Dining venue
Four Points Flex by Sheraton Shin Osaka offers 225 accommodations with safes and slippers. 32-inch flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones. Housekeeping is offered daily and in-room massages can be requested.

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Property amenities

Family friendly

  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:00 AM for a fee: JPY 1,050 per person
  • A restaurant

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink

Room amenities

Entertainment

  • 32-inch flat-screen TV with digital channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Food and drink

  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Heating (climate-controlled)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Late check-in subject to availability
Minimum check-in age: 17

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
A scheduled power outage will take place on April 21, 2026 from noon to 2 PM. All facilities that use power, including elevators will not be available during this time.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately JPY 1050 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Up to 2 children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

UNIZO Shin-Osaka
UNIZO INN Shin Osaka
Four Points Flex by Sheraton Shin Osaka Hotel
Four Points Flex by Sheraton Shin Osaka Osaka
Four Points Flex by Sheraton Shin Osaka Hotel Osaka

Frequently asked questions

How close is Four Points Flex by Sheraton Shin Osaka to the airport?

Four Points Flex by Sheraton Shin Osaka is 7 mi (25-min drive) away from the Itami Airport (ITM) airport, the closest popular airport to the property.

How much does it cost to stay at Four Points Flex by Sheraton Shin Osaka?

As of Mar 24, 2026, prices found for a 1-night stay for 2 adults at Four Points Flex by Sheraton Shin Osaka on Apr 19, 2026 start from CA $78, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Four Points Flex by Sheraton Shin Osaka have an airport shuttle?

Airport shuttle services are not available at Four Points Flex by Sheraton Shin Osaka.

Does Four Points Flex by Sheraton Shin Osaka offer free breakfast?

Free breakfast isn’t provided at Four Points Flex by Sheraton Shin Osaka, but full breakfast is offered for a fee of JPY 1050 per person. It's available every day from 6:30 AM to 10 AM.

Is there a casino at Four Points Flex by Sheraton Shin Osaka?

No, there is no casino at this hotel.

What time is check-in at Four Points Flex by Sheraton Shin Osaka?

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM.

Is there free parking at Four Points Flex by Sheraton Shin Osaka?

Free parking is not available at this hotel.

Does Four Points Flex by Sheraton Shin Osaka have a pool?

Four Points Flex by Sheraton Shin Osaka does not have a pool.

Does Four Points Flex by Sheraton Shin Osaka have a restaurant?

Yes, there is a restaurant on site.

Does Four Points Flex by Sheraton Shin Osaka have a spa?

There are no spa services available at this hotel.

How close is Four Points Flex by Sheraton Shin Osaka to downtown Osaka?

Four Points Flex by Sheraton Shin Osaka is 2.6 mi away from Osaka.

Four Points Flex by Sheraton Shin Osaka Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 309 out of 761 reviews
Rating 8 - Good. 308 out of 761 reviews
Rating 6 - Okay. 98 out of 761 reviews
Rating 4 - Poor. 33 out of 761 reviews
Rating 2 - Terrible. 13 out of 761 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Patricia Danielle

Travelled with partner
Liked: Cleanliness, amenities
We appreciated the filtered water dispensers at every floor, really shows commitment to environmental sustainability. The hotel is also conveniently located to a transport hub.
Stayed 4 nights in Dec 2025

8/10 Good

John

Liked: Cleanliness, staff & service
Two washing machines for the entire hotel. Staff was polite, and there are some places to eat within a block or two. The walk to the train station want to bag- about five minutes away.
Stayed 2 nights in Dec 2025

6/10 Okay

Geoffrey

Travelled with family
Liked: Cleanliness, property conditions & facilities
Very close to the station. Hotel had basic room and amenities. A few basic amenities which other Japanese hotels offer are missing. Step up/down from the bathroom is about 10” which is huge. For seniors with knee or ankle weaknesses this is a huge drawback. Then there is an additional challenge during a mid-sleep trip to the bathroom.
Stayed 1 night in Dec 2025

10/10 Excellent

Eduardo

Stayed 1 night in Nov 2025

6/10 Okay

Mehmet, Syracuse

Business traveller
Liked: Cleanliness
Hotel was ok. Waited long for elevators
Stayed 2 nights in Nov 2025

4/10 Poor

Yuki

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
The bathroom design was not ideal (though I did appreciate the roundish bathtub). The toilet seat was unusually small—even for someone with a BMI of 19. The room did not include basic amenities such as a memo pad and pen. Despite not using the AC, the room was uncomfortably hot. Pajamas were not provided in the room; instead, guests must pick them up at the front desk. Overall, the facilities and amenities felt quite cheap considering the price and the Sheraton name.
Stayed 1 night in Nov 2025

10/10 Excellent

Teresa

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly check in staff, breakfast restaurant
Stayed 3 nights in Nov 2025

8/10 Good

Bonnie

Travelled with family
Liked: Cleanliness, amenities
The staff member was very polite and the room was very clean,
Stayed 1 night in Nov 2025

10/10 Excellent

Stella

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The staff gave me everything I needed! So kind and warm!!!
Stayed 2 nights in Nov 2025

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

10/10 Excellent

John

Stayed 8 nights in Oct 2025

8/10 Good

Joida

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time in Japan. Landed in Osaka but only stayed less than 24 hrs and went to Kyoto. Room is good enough for the night. I understand rooms in Japan are tiny but if staying more than 2 days, would prefer to get a bigger room especially with multiple suitcases.
Stayed 1 night in Oct 2025

8/10 Good

Julian

Liked: Cleanliness, staff & service, property conditions & facilities
There was no toothbrush, etc as in other hotels
Stayed 1 night in Oct 2025

10/10 Excellent

Sofya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Stayed 2 nights in Oct 2025

2/10 Terrible

Timothy

Disliked: Property conditions & facilities, room comfort
The laundry room don’t have a dryer. After 3 rounds of spinning in the washing machine, my clothes are still wet. I need to bring my laundry up to my room to hang but could not dry in time. I had to pack all my wet clothing during check out. Such a bad experience without dryer.
Stayed 3 nights in Sep 2025

10/10 Excellent

Maria Rosario Paz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am glad that when i asked for recommendation on where i could have my luggages sent over to our next stay the staff helped me and i just needed to bring iur luggages iver at concierge even at the wee hour of 1:30 am. The staff are very accommodating.The hotel is clean and our room are ckean. Very convenient, a good 5 mins walk to Shein Osaka Station.
Stayed 2 nights in Oct 2025

10/10 Excellent

Timothy, Fairfax

Liked: Cleanliness, staff & service, property conditions & facilities
The potato salad that came as part of the breakfast was fantastic. Convenient from Kansai Airport via the Haruka express train to Shin Osaka station.
Stayed 3 nights in Oct 2025

4/10 Poor

Ryan

Business traveller
Liked: Staff & service
Disliked: Cleanliness
The vent in the shower room was dirty and dripping brown liquid on me in the shower.
Stayed 1 night in Sep 2025

10/10 Excellent

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the hotel was good. It is relatively close to Shin Osaka station but would allot more time when leaving to catch the shinkansen as it is a very busy station. If taking the subway, exit#7 is the closest to the hotel to get on/off Amenities are sufficient. They have coffee on the reception floor and also has water dispensers on each floor which was a nice touch. The only negative is the high step to get to the bathroom inside the room.
Stayed 2 nights in Oct 2025

8/10 Good

Jenny

Liked: Cleanliness, property conditions & facilities

Good location, inadequate space even for Japan

Hotel is conveniently located close to a train station. Had room with double bed and it was extremely small. Nowhere to place suitcases for our 8 day stay except against a wall. Very limited space to put belongings. I thought our Tokyo hotel room was small but this was even smaller. Considering how much of a take away culture there is here, the garbage can provided was inadequate. Trying to be eco-friendly and not have them clean room everyday, but we just wanted someone to empty the trash bin. Bed was against the wall so if partner needed to get up in the middle of the night, had to climb over the other person. Restaurant located at street level next to hotel. Ok for a 2 -3 day stay but would choose another location for longer stays.
Stayed 8 nights in Oct 2025

4/10 Poor

Prasad, Singapore

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Very low profile, no iron, adaptor. Basic things missing. Very small room.
Stayed 1 night in Oct 2025

4/10 Poor

Carlos

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The only reason to stay here is for the close proximity to shin-osaka station. Literally no other reason. The hotel was dirty, some of the staff were rude, mostly at the restaurant, there were a few waitresses who were kind, others not so much and they gave the impression like they were babysitting you. Front desk was nice. Housekeeping was terrible overall. They could not understand english, spanish, or japanese. They kept not cleaning up my trash, i had to ask a front desk assistant to come and pick it up, which i was embarrassed to have to ask. The hotel is in serious need of renovation, and potentially change in management.
Stayed 10 nights in Oct 2025

10/10 Excellent

Simon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is very close to Shin Osaka stn. Use exit 6 as it is near the hotel. Room is nice and clean. How, please be aware the room key is needed to acess your floor. It cannot be used to access any other floors except 1 and 2. Also, you cannot call another guest room with the phone in your room. You’ll need WhatsApp or something similar.
Stayed 3 nights in Oct 2025

8/10 Good

Jen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small room but has everything. Location is great and very quiet at night.
Stayed 2 nights in Sep 2025

10/10 Excellent

kev

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff clean room and convenient for train station
Stayed 3 nights in Oct 2025