During our one-night stay (12/13-12/14), the spacious first-floor room accommodated two open suitcases comfortably. Unfortunately, a downside was discovered beside my bed - the carpet was completely wet. I walked on the carpet wearing socks, and the socks are completely soaked.
I reported the issue to the front desk, and although the staff member came to inspect, he didn't physically check the wet carpet. I emphasized that the dampness wasn't visually apparent and required touching or stepping on to notice.
I inquired about the wet carpet issue and the possibility of changing rooms. The staff mentioned checking room availability and assured us of updates. An hour later, upon following up on the room switch, he cited complications and suggested staying in the current room. He even asked, "Can you just stay in your current room?" without facilitating the switch. Unfortunately, he couldn't arrange the switch and only offered three bath towels for the wet carpet. Since it was a one-night stay, I opted not to continue arguing. Nevertheless, I find this situation unacceptable.