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"I thought this hotel was average. There was nothing special in the way we were treated & no one was especially helpful guiding us to what we needed. ... " More

By 2KidsNTow, from England on Thu 29 Sep 2011

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Hotel Description

4-star hotel near Parc de la Villette, connected to the convention center

19th Arrondissement stay

A stay at this 19th Arrondissement hotel places you steps from City of Music and within a 5-minute walk of Parc de la Villette. Philharmonie de Paris and Grande halle de la Villette are also within half a mile (1 km).

Dining, fitness center

This hotel features a restaurant, a gym, and a bar/lounge. WiFi in public areas is free. Self parking, a business center, and a coffee shop are also offered.

Family Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Privilege, Family Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Classic Twin Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Classic Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Privilege, Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Mercure Paris 19 Philharmonie La Villette ratings based on 2 Verified Reviews

Review Summary
2.0 out of 5 2.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 2.0 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 0.0 out of 5.0

Guest reviews for Mercure Paris 19 Philharmonie La Villette

3 out of 5

Just ok

Pros: Close restaurants, Quiet, big room, close metro station
Cons: No free Internet, nothing special
I thought this hotel was average. There was nothing special in the way we were treated & no one was especially helpful guiding us to what we needed. The room was spacious, which was great since we had our 1 & 3 yr olds with us. We were disappointed the restaurant was closed for the month. It would've been nice to know before, since we wanted to take advantage of them eating free. We didn't find out we could have breakfast in a dining area instead of our room until 2 days into it because the clerk didn't tell us; just read an obscure letter in the elevator. That was annoying. Plus, they just sat the cold milk out on the counter without a way to keep it cool for hours & it went bad. The shower didn't work right, wouldn't stay put (adjustable head), but got the job done. It was alright. It's not close to anything you really want to see, but the metro is right there & easy enough. There's no pool. I think this site says there's one.

Posted by , from England on 29 Sep. 2011

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1 out of 5

NO AIR CONDITIONER

Cons: Nothing close, No free Internet
The air conditioner didn't work, staff didn't care, horrible customer service, don't change bed linen...The hotel charges for wi-fi and to access the computer..Do not recomend this hotel..... over price for the poor customer service.

Posted by , from us on 29 Apr. 2011

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About the Mercure Paris 19 Philharmonie La Villette

Location 216 Avenue Jean Jaures, Paris, Paris 75019

Property Features

Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business center and meeting rooms are available. Public spaces have free WiFi. A fitness center, a terrace, and tour/ticket assistance are also featured at Mercure Paris 19 Philharmonie La Villette. Parking is available for a fee. This 4-star Paris hotel is smoke free.

  • 1 building
  • 182 guestrooms or units
  • 10 levels
  • Meeting rooms
  • Built in 1993
  • Deli
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Pantin Station (1.6 km / 1 mi)
  • Metro station: Porte de Pantin Station (0.1 km / 0.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Mercure Paris 19 Philharmonie La Villette offers 182 air-conditioned accommodations with safes and hair dryers. Beds feature premium bedding. 82-cm LCD televisions come with digital channels. Bathrooms include shower/tub combinations and complimentary toiletries. This Paris hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested. Housekeeping is provided on request.

  • In-room dining
  • HD television
  • Digital channels
  • Luxury bedding
  • Shower and tub combination
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board available
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.

L'entrepôt - Onsite bistro. Guests can enjoy drinks at the bar.

Room service is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 1:30 AM

Special check-in instructions:

If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: EUR 10 per pet, per day
  • Only dogs are allowed
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and cash.

For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

  • No cribs (infant beds) available
  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Pets cannot be left unattended
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available through room service
  • gap period enforced between guest stays 72 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Property follows sanitization practices of Bureau Veritas (3rd party expert - Global)
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Guest education on local ecosystems and culture

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 50 per night
  • A tax is imposed by the city: EUR 8.13 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 21 per person
  • Covered self parking fee: EUR 20 per night
  • Pet fee: EUR 10 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: EUR 50 (subject to availability)
  • Late check-out fee: EUR 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mercure Hotel
  • Mercure Hotel Paris Villette
  • Mercure Paris 19 Philharmonie La Villette Hotel
  • Mercure Paris 19 Philharmonie La Villette Hotel
  • Mercure Paris 19 Philharmonie La Villette Paris
  • Mercure Paris 19 Philharmonie La Villette Hotel Paris
  • Mercure Paris 19 Philharmonie Villette Hotel
  • Mercure 19 Philharmonie Villette Hotel
  • Mercure Paris 19 Philharmonie Villette
  • Mercure 19 Philharmonie Villette
  • Mercure Paris La Villette

You should know

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National Rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.